Trusted Agent profile · Newport
★★★★★
988 reviews across 2 platforms
25 Bridge Street, Newport, NP20 4BG
Martin and Co's office in Newport, at 25 Bridge Street, is rated 2.3 out of 5 across 988 reviews on two platforms, including 144 Google reviews rated 3.7.
Tell us what you need and we'll put you in touch. Martin and Co hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Newport.
Every review we hold for the Newport office, from every platform, shown as written. First names only.
1/5
TrustpilotMost devious
Most devious, unreliable, dishonest company I have ever known!
Hi Joanna, We're very sorry you haven't been happy with the service received from a Martin & Co office. Are you able to update your review to let us know which local office you've been dealing with? This will help us to investigate further.
1/5
TrustpilotI’ve been a tenant with them for a year…
I’ve been a tenant with them for a year and a half and they have made our life hell. Moving out because of them, AWFUL customer service, do not get a home with them
1/5
TrustpilotDO NOT USE THIS AGENT
DO NOT USE THIS AGENT! I left my property in perfect condition and they deducted money for cleaning! I am still going through the dispute resolution service to get my money back. PLEASE BEWARE
1/5
TrustpilotTERRIBLE AGENCY
TERRIBLE AGENT ELEANOR ALSO IS VERY RUDE AND UNHELPFUL SHE USUALLY CUT YOUR TALK AND SAY WILL SEND YOU EMAIL EMAIL IS A RECORDED MESSAGE AND HAS NO ANSWERS FOR WHAT YOU ASKED HER ABOUT TERRIBLE TERRIBLE TERRIBLE MONEY SUCKERS
2/5
TrustpilotDecent company good staff
Although Martin & co couldn't help me due to me being on a zero hour contract oscar that works for the company tried his hardest to help.He is a credit to the company and deserves some recognition
4/5
TrustpilotMartin & Co Bury St Edmunds
Martin & Co Bury St Edmunds Very good service, always replied to emails in a quick timely manner. Very helpful at chasing my sellers solicitors who were being extremely slow. Overall very happy
1/5
TrustpilotAbsolutely disgusted with the way I…
Absolutely disgusted with the way I have been treated by the Southend letting branch. Have basically been called a liar, even though I had photographic evidence of what they were disputing. Would advise to stay away from this agents!!
1/5
GoogleRang these about 20 times" didn't answer" left several messages" never got back to me! Discussing when a company hasn't got the decency to return your calls! How they stay in business I don't know!
1/5
TrustpilotI have had to deal with one of the most…
I have had to deal with one of the most rudest receptionists, Vanessa Archer. She was disrespectful and borderline rude. Made me very unsettled. Shame on her. Go learn some customer service!
5/5
GoogleRating only, no written review.
1/5
TrustpilotWorst estate agent ever
Worst estate agent ever. They arranged appointment for me to view a house. I came from a long way in rush hour and no agent presenter was there. They just don'r care about others time and commitments
5/5
TrustpilotWoking Team Mo and his team are excellent
Mo and his team in Woking are excellent, they give 150% to their customers. They are very supportive and helpful. They have done a brilliant job during lockdown. Would definitely recommend them.
1/5
TrustpilotTerrible
Terrible. Twickenham and Kingston branches, together lied to us and misled us. They left us high and dry after we trusted them to put our property on the market. Stay away.
5/5
GoogleI have used Martin and Co Newport to let my properties for a number of years. They offer a fantastic, dedicated service and are always available to offer advice. I would recommend using Martin and Co to all.
1/5
TrustpilotThis is the most disgusting company i…
This is the most disgusting company i have ever come across, this includes ALL branches. They are so rude and unprofessional, they do not deserve any clients at all.
1/5
TrustpilotAwful company
Awful company, i unfortunately rent with them, you never get anything repaired and when you report anything, it gets ignored. I will never rent with Martin & Co again!
5/5
TrustpilotVery happy customer
A wonderful experience with Fulham Green who kindly helped me with finding a beautiful 1 bedroom property. Incredible customer support.
5/5
TrustpilotI have been renting my property with…Martin and co Stirling for 4 years
I have been renting my property with Martin and co for about 4 years now and would recommend them to anyone. Karen especially is very professional and helpful. Her customer service is excellent. Isabel Jamieson
1/5
TrustpilotI experienced very bad customer…
I experienced very bad customer services from martin and co Birmingham.They showed incorrect prices they continued to waste my time doing false promises. Just try not to deal with them
5/5
GoogleMartin and co go that extra mile lovely staff nothing to much trouble will help u in everything u need 2 know claire is lovely and bubbly can’t do enough for you
5/5
GoogleI'm renting a flat with Martin+Co Newport. Really pleased with the service from viewing to getting the keys. The staff are friendly and very professional. Thank you Martin +Co!PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleVery casual approach to lettings management. Disinterested.
1/5
TrustpilotNo Customer Service at all!
Because of Jess this is the WORST letting agency I've ever seen!!!👿👿👿👿👿👿I hope she find for another job where she doesn't have to deal with clientsNo Customer Service at all! 👎
1/5
TrustpilotJUST GIGA BAD
Complaints are never dealt with. When going up to them with problems, they just avoid every single one of them. Unwilling to help with an extremely bad attitude, definitely deserve a negative mark
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
