4/5
TrustpilotViewing
Viewed a couple of houses and get all the information we needed and they were able to answer all our questions.
Trusted Agent profile · Newport
Martin and Co Newport reviews
★★★★★
992 reviews across 2 platforms
25 Bridge Street, Newport, NP20 4BG
Martin and Co's office in Newport, at 25 Bridge Street, is rated 2.3 out of 5 across 992 reviews on two platforms, including 148 Google reviews rated 3.7.
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Reviews
Every review we hold for the Newport office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotSuch a trash company
Such a trash company So stupid people out there just avoid them at all costs!!! Just waste of time!
5/5
TrustpilotAn exceptional service
An exceptional service. I felt in steady reliable hardworking hands. They gave prompt and effective communication and action throughout the sales processes, facilitating a rapid deal and resolving queries and difficulties effectively and efficiently. Also a pleasure always to speak with.
5/5
TrustpilotExcellent Customer Service
Recently used this service from a tenant perspective. I would rate all there Staff 110% regards commication and efficiency. They went way above what any Estate Agent would do. It was much appreciated thank you guys couldn't have done the move without you all.
1/5
TrustpilotWorst agency ever
Worst agency ever, incapable of resolving anything on time and when they do resolve something eventually it’s done but cheaply and not to a good standard the landlords are getting serious ripped off! They are a disgrace.
5/5
GoogleCannot praise Martin & Co enough. They went above and beyond to find us our dream property. They couldnt do enough for us making the process so easy. Nothing was to much trouble, and I'd recommend them to anyone. 10/10
5/5
GoogleGreat service from the office regarding our tenancy. Have had various dealings with various people including Sarah in the office as well as other departments including lettings complete. Have spoken with Tim about my contract and he too was helpful.PositiveProfessionalism
5/5
TrustpilotExcellent rental agency
I rented a flat wit them for more than three years and always found all members of the team to be extremely responsive and helpful. I would definitely recommend them to both landlords and tenants.
1/5
TrustpilotLack of Communication
Don't even bother with them, I found their lack of communication absolutely rude. Will say they'll do something for you and then they don't even bother, like its too much effort for them.
5/5
GoogleYour Service is excellent.Keep the good job up
5/5
Trustpilotreally pleased with the customer…
really pleased with the customer service and support ozzy is the man verry helpful and answered any questions i had it was stress free and straight foword in property over 2 weeks now and verry happy highly recomended
1/5
Trustpilotthe scammed me out of my holding…
the scammed me out of my holding deposit and wont return in. Bury st edmunds office. This company are thiefs
5/5
TrustpilotVery helpful team
Very helpful team. Bought our first home. Thank you
1/5
TrustpilotAvoid!!!
Zero stars for this company.Please avoid this agency, Staines-Upon-Thames branch. Dishonest and unprofessional agents Doreen and Imran.Rubbish agency.
5/5
TrustpilotAmazing!!
Can't be more happy with the service i have received. I unfortunately didn't take down the lady's name who showed me arround the house but she was lovely and lesley has been so lovely!! Honestly can't thank you enough!!
1/5
TrustpilotAvoid if your looking to rent.
I just won't ever use this branch of estate agents again.
Agent replied · 15 June 2024
Hi Laura-Jayne, We are sorry to hear that you had a bad experience with a Martin & Co office and we would like to hear more of your feedback. Please could you let us know which office you used so that we can investigate further?
5/5
TrustpilotExcellent Service and would highly…
Excellent Service and would highly recommend. Emma and Martin really helpful from start to finish.
5/5
TrustpilotExceyanf efficient service
Exceyanf efficient service. Looked for a quick relocation and everything was done in 3 weeks. Excellent service from Charlotte. Very helpful and responsive
1/5
TrustpilotI have been waiting for over a year for…
I have been waiting for over a year for a few things to be fixed and I am still waiting!They are the worst!!! They score 0 stars for me but that option isn't available! Martin and Co Harborne Birmingham!!
5/5
TrustpilotMartin and co staff are fabulous
Martin and co are great ..I've been in contact with a lady called Angela who's been fabulous sorting out my tenancy and bond. always efficient too great job from all the staff. would definitely recommend
1/5
TrustpilotPoor
Poor , don't tell you if you have been successful in applying for a property to rent just ignore you very picky on who they rent to , just wasted my time
1/5
TrustpilotI'm a landlord and had a poor…
I'm a landlord and had a poor experience from Martin & Co Sutton Coldfield.I would avoid.
5/5
TrustpilotProfessional, personable and a great communicator
Eleanor from the Exeter branch gave us an excellent viewing today. She’s professional, personable and a great communicator. Highly recommended. ⭐️⭐️⭐️⭐️⭐️Helena & James Varney
5/5
TrustpilotExellence service from martim and co
Exellence service from Martin and co. Looked after us from day one from buying renting and sellng.Nothing was too much trouble for them.They did everything they said they would do plus more .Thankyou all from Linda and Doug
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