Trusted Agent profile · Newport
★★★★★
180 reviews across 2 platforms
138 High Street, Newport, PO30 1TY
Hose Rhodes Dickson's office in Newport, at 138 High Street, is rated 4.2 out of 5 across 180 reviews on two platforms, including 119 Google reviews rated 4.3.
Every review we hold for the Newport office, from every platform, shown as written. First names only.
5/5
GoogleFriendly and professional, good communication and online processes are simple to use
Dear Sharon Davies Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
TrustpilotAwful from start to finish
Awful from start to finish!
Dear Nathan We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards Customer Care Team
5/5
GoogleWe just Love Hose Rhodes Dickson.... Kudos to Jamie and the whole team...
Dear Shybin Joseph Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI would personally like to thank the lovely, professional and very helpful estate agent Emily. She has been amazing , finding me and my family a rental property. She has gone above and beyond to put my mind at ease , also making the process very smooth and simple. I would highly recommend her and the team at HRD. Fantastic service , thank you ever so much ☺️.
2/5
TrustpilotProfessional initial valuation and…
Professional initial valuation and pleased to
Dear Bryn, We are sorry to hear of your experience with our East Cowes team. We pride ourselves on our knowledge of the local market, and are disappointed to hear our services fell short on this occasion. We take feedback very seriously and will take into account your feedback going forward. Kind regards, Customer Care Team
1/5
GoogleSurprisingly lackadaisical on the lettings side of the business
Dear Jules And Rob Frape (walking Terra Firma), We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
TrustpilotSmooth Professional Friendly
Smooth , professional conduct … warm and friendly. Would and will use again no hesitation.
Dear Doug, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotSelling was a good experience!
Pricing and sales negotiation just right for the market. Progressing handled really well.
Dear Rob,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleTerrible service, don't rent from these cowboys.
Dear Andy Langan, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
2/5
GoogleI have just sold my mother's property, and although the initial help was good unfortunately it didn't continue. I seemed to be doing most of the running around, and a lot of my correspondence was not acknowledged. I felt the agent was working more for the buyers. This made what was a very stressful time for me, much worse.
5/5
GoogleHose Rhodes Dickson are very very helpful and put the client first
Thank you Edward for your very kind review
5/5
GoogleVery helpful kept me informed let me know keys were ready before I got here and was able to pick up early kept in touch after moving in to make sure everything was okay
1/5
GoogleRip Off.... They gave me.a rundown flat...and said they are also a victim that we have to move out for them to fix it...
5/5
GoogleEmily at HRD has SO much patience and she is so kind. HRD are a large group of professionals whereby people always come first!
5/5
GoogleI rented a home through HRD and they were always really helpful and nice. Highly recommend.
5/5
GoogleExcellent Estate Agent in Shanklin, Isle of Wight
5/5
GoogleEmily from the Newport office is fantastic friendly made us feel welcome and helped us wherever she could,
5/5
GoogleGreat service, they do genuinely care about you. Been with HRD twice and don’t have a bad word to say.
5/5
GoogleGreat service, they do genuinely care about you. Been with HRD twice and don’t have a bad word to say.
5/5
GoogleExcellent Estate Agent in Shanklin, Isle of Wight
4/5
GoogleHaven't used them much but they have been helpful.
5/5
GoogleNice down to earth people
5/5
GoogleRating only, no written review.
Dear Azzie Adams! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
1/5
GoogleHorrible Experience!!!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hose Rhodes Dickson's Newport office has 180 reviews across two platforms: 119 on Google, 61 on Trustpilot (across the whole business).
Hose Rhodes Dickson Newport is rated 4.2 out of 5 across all 180 reviews, and 4.3 out of 5 on Google from 119 reviews.
Hose Rhodes Dickson Newport, 138 High Street, Newport, PO30 1TY.
