Trusted Agent profile · Newport Pagnell

Michael Graham Newport Pagnell reviews

★★★★★ Excellent

370 reviews across 3 platforms

24 St. John Street, Newport Pagnell, MK16 8HJ

Michael Graham's office in Newport Pagnell, at 24 St. John Street, is rated 4.6 out of 5 across 370 reviews on three platforms, including 259 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of four awards Michael Graham won in 2026.

Google logo

4.8 / 5

259

Reviews on Google

This office

Yell logo

2.0 / 5

3

Reviews on Yell

This office

Trustpilot logo

108

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Michael Graham, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Newport Pagnell office, from every platform, shown as written. First names only.

5/5

Google

I had a fantastic experience dealing with Magda and the team at Michael Graham, Newport Pagnell. They facilitated my property sale quickly, professionally and with sensitivity, communicating promptly throughout. I could not recommend them highly enough

Nicholas · 25 January 2025

Agent replied · 25 May 2025

Thank you Nicholas for the 5* review, we will pass on your comments to Magda and the team. We strive to provide a professional service and we are pleased that you received this during your selling process with Michael Graham.

5/5

Google

I have just sold my home with Micheal Graham Newport Pagnell. My sincere thanks to Magda, Catherine, Gareth and the whole team. Communication, updates were excellent and everybody was always very helpful and friendly. Promises of call backs were always kept. The team went out of their way to make the sale as smooth as possible. Kind regards Paul

Paul · 19 December 2023

Agent replied · 16 June 2024

Dear Paul. Thank you for taking the time to write a review. Our goal is to do our upmost to assist our customers. It is great to see this reflected in your recent experience with Michael Graham.

5/5

Trustpilot

Henry has been excellent at every…

Henry has been excellent at every stage. Communicative and proactive, and an absolute pleasure to deal with.

Paul · 1 June 2026

1/5

Trustpilot

Marketing strategy that's designed to lose clients?

I bought my house through Towcester MG over ten years ago, and during that time I've regularly received the usual "helpful" reminders from Michael Graham. You know the ones: "The market is buoyant... your house is probably worth more than you think... if you've ever considered selling..." Mildly irritating, but fair enough - it's marketing.

JJ · 5 August 2026

4/5

Trustpilot

Complicated sale - worked hard to complete.

Recently sold our house through Michael Graham in a slow and challenging market. Good communication and organisation, flexible and responsive to our needs. Kept us updated on progress. Excellent photography and listing on website was regularly refreshed. A couple of minor admin hiccups were resolved. Pushed the sale through to exchange and completion with complicated chain.

Rebecca · 26 July 2026

5/5

Trustpilot

Excellent Service

Recently bought a house through Michael Graham and we were well looked after. Regan, Rob and Roger provided an excellent service, always easy to reach and helpful; they went out of their way on many occasions to make it happen. Overall, they were thoughtful and very professional throughout the process. I know who to go to if I ever want to sell.

Bruno · 7 June 2026

5/5

Trustpilot

Steve and the team at Michael Graham…

Steve and the team at Michael Graham offered a really first class service. We originally bought our house through them so it made perfect sense to sell

Paul · 13 February 2026

5/5

Google

The team at Michael Graham Newport Pagnell were fantastic, in particularly Magda who supported us in the purchase of our 'Forever Home'. She was remarkably efficient, a fantastic and prompt communicator, knowledgeable, and critically a great relationship builder (for both us and the vendors). A superb support - very happy!

Hugh · 18 March 2024

Agent replied · 16 June 2024

Dear Hugh, Our goal is always to provide the best service in all transactions. We are delighted to hear of your positive experience with Magda and the team, and wish you many years of happiness in your 'Forever Home'.

5/5

Trustpilot

Refreshingly straightforward!

In a world where things are often more complicated than they need to be, working with Olly Hewitt was refreshingly simple.

Hannah · 27 March 2026

5/5

Trustpilot

Henry was very patient and helpful…

Henry was very patient and helpful throughout the whole process.

Will · 9 June 2026

4/5

Google

Simon from the Newport pagnell office came to carry out a valuation for us. He was very thorough and helpful and had prepared a lot of information prior to his visit. He then took the time to fully explain the valuation and the process as well as finding out our requirements. We eventually decided not to sell our house but if we had we would have been happy to proceed with Michael Graham and would recommend Simon and his team who have always been extremely helpful

Jodi · 17 June 2020

Agent replied · 16 June 2024

Thank you Jodi. Happy to help with any future requirements you may have!

5/5

Google

Olly, Simon and Magda were very professional throughout the sale of our house. Olly gave us regular updates and was efficient and responded to any enquiries we made. We had regular feedback with our viewings and the whole team were very helpful and polite. They are a little more expensive than other estate agents, however the service we got was excellent and they sold our house within a few weeks. I would highly recommend them and we were very happy with the whole process.PositiveResponsiveness, Quality, Professionalism

Joanne · 17 June 2020

Agent replied · 16 June 2024

Thank you, we strive to provide as best a service as possible, and are pleased that you found it to be so. Please be assured that your comments will be passed on to the Newport Pagnell team.

5/5

Trustpilot

First home buyers

My wife and I bought our first home in Aylesbury with Michael Graham. The whole experience was fantastic and mostly stress-free, in great part thanks to the competence, friendliness, and professionalism of Steve and Graham at the Aylesbury office. From the first viewings to the completion, we felt we were in good hands. All of our questions were answered promptly and precisely. I would highly recommend them to buy a property in the area!

Benjamin · 29 January 2026

5/5

Google

We would like to express our gratitude and heart felt thanks to the staff at Michael Graham, Newport Pagnell office particularly Magda who dealt with our house sale so professionally. It was a pleasure dealing with an agent that prides itself on great communication between all parties. We were kept informed of progress all along the way. We would recommend and definitely use again.PositiveResponsiveness, Quality, Professionalism, Value

Michael · 25 August 2022

Agent replied · 16 June 2024

Thank you Michael, we strive to provide as best a service as possible, and are pleased that you found it to be so. Please be assured that your comments will be passed on to the Newport Pagnell team.

5/5

Trustpilot

Photo shoot

Ollie is the ultimate professional. He made sure we had a morning with a great weather forecast, which was actually accurate and took some excellent drone and outdoor pictures to properly show off my property!

Ivan · 30 October 2025

5/5

Trustpilot

Did what they promised

Richard and his team did what they promised. The photos were excellent and the property sold itself. The team were always helpful and approachable. No issues and a good outcome for all concerned.

Stewart · 11 November 2025

5/5

Google

Fabulous service as always from Simon, I used Michael Graham 5 years ago when I started looking to buy in the area, 5 years on and now living in Newport I am looking to upsize and In my mind the only person I would trust to handle this for me would be Simon. Some would say I could go with an agent who would give me a reduced fee but why would I be willing to put my biggest most valuable asset with someone I’m just not sure about to save a couple of thousand.... answer “ I wouldn’t “ thank you Simon it’s been a pleasure dealing with you again.

Mel · 18 June 2019

Agent replied · 16 June 2024

Thank you Mel for your review. We're very pleased here at Michael Graham to hear your praises.

5/5

Google

I’m really really happy with every one at the Newport Pagnell office of Michael Graham for making the house selling process go with style and panache . Of course there can be stressful moments in the house selling and buying but the communication from the office to us was exemplary Simon and Magda and Ollie and the team were the lynch pins in the process We are veteran movers and Michael Graham are outstanding in their field . Helen & Kate

Helen · 18 June 2019

Agent replied · 16 June 2024

Very pleased to hear it Helen! We always aim to provide the best customer service possible.

5/5

Google

Thanks to MG team at Newport Pagnell, they got me my new house . I was in the market for my house and they got me exactly what i was looking for with an excellent and first class customer experience. The consultant that I actually deal with is Olly, very knowledgeable and quick to help me through the journey. Always providing me with answers and gave me the confidence that i needed all the time. He was always eager to help me. I recommend anyone who also want a fast and excellent experience to go with MG.!!! Thanks Olly, you are a STAR!!!

Oladapo · 18 June 2019

Agent replied · 16 June 2024

Many thanks for your review! We are pleased to have received such positive feedback.

5/5

Google

We have recently purchased through Michael Graham Newport Pagnell. I spoke to Sharon several times who was always helpful and efficient and we met Olly Tice on our viewings who proved to be very helpful, courteous, patient and professional which continued throughout the purchase process resulting in the successful completion of our new home. Many thanks to all at the Newport Pagnell branch of Michael Graham for all their good work which sadly was in contrast to the service we received from the Michael Graham Northampton branch but that is a different story. Well done and we would happily use Newport Pagnell branch if we should ever want to move again and would not hesitate to Recomend the Newport Pagnell Branch of Michael Graham and Olly Tice.

Paul · 18 June 2019

Agent replied · 16 June 2024

Hi Paul. Thank you for your review, we are pleased you have had such a positive experience with us at the Newport Pagnell branch. If you would like to get in touch to with further details about the problems you experienced at the Northampton office on customerservice@michaelgraham.co.uk we can look into the matter for you.

3/5

Google

My brother and I would like to thank you and all your team for their advice and support throughout the ups and downs of the selling process. In particular we would like to thank Olly for his cool head and sensible advice when things did not seem to be going quite accordingly to plan. The professionalism of the whole team is outstanding. You always answered our questions, returned emails and phone calls promptly and did whatever you said you were going to do without needing to be asked a second time. It has been a pleasure working with you all, and we would recommend Michael Graham as a very competent and effective firm without hesitation, to anyone looking for an estate agency.

Ella · 18 June 2019

Agent replied · 16 June 2024

Thank you very much for your kind words. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.

5/5

Google

We Found Michael Graham to be a very professional, customer focused business. They were extremely proactive firstly in selling our house/buying and secondly in seeing the process through to completion. Simon Gates certainly went that extra mile and nothing was too much trouble. He went above and beyond to keep a difficult chain from breaking, he was in touch with me all the time with updates. He was always available to answer my calls, and on the odd occasion when I left messages, he called back promotly. Which is just what you want from an estate agent. I cannot recommend them highly enough......

Simon · 18 June 2019

Agent replied · 16 June 2024

Thank you very much for your review. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and we are very pleased to see it reflected in your experience with us.

5/5

Google

We would just like to thank Simon Gates and the rest of his team for the help and support given in selling our home. They have been nothing more than excellent in every-way. Very professional in aspects from the very start. Excellent communication at all time with regular updates. Professional pictures taken along with well worded put together sales particulars. Very helpful team who want to go the extra mile to help wherever they can. All viewing accompanied and our home respected at all times, by the removal of shoes, and doors locked after viewing and so on. It is hard to get good customer service these days but these guys really will impress you, cant thank them all enough. A more honest friendlier bunch of people you wont find. Big thanks to Olly and Magda too. They are a credit to Michael Graham. Kind regards Ray Head

Ray · 18 June 2019

Agent replied · 16 June 2024

We are very pleased to hear it! Thank you so much for your review and recommendation.

5/5

Google

Huge thanks to Michael Graham Estate Agents for helping me so well with my recent house purchase - with special thanks to Simon, Helen and Magdalena . The process went through smoothly and the team were always willing to go that extra mile and keep me fully informed. My purchase in fact came from an alert from them and I was able to get in quicky with my offer and secure the sale. Would highly recommend the company - well done guys.

Phil · 18 June 2019

Agent replied · 16 June 2024

We're thrilled to hear you've had such a good experience with us. Your feedback is much appreciated.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Michael Graham's Google reviews

Questions about Michael Graham Newport Pagnell

How many reviews does Michael Graham Newport Pagnell have?

Michael Graham's Newport Pagnell office has 370 reviews across three platforms: 259 on Google, 3 on Yell, 108 on Trustpilot (across the whole business).

What is Michael Graham Newport Pagnell's rating?

Michael Graham Newport Pagnell is rated 4.6 out of 5 across all 370 reviews, and 4.8 out of 5 on Google from 259 reviews.

Has Michael Graham won any awards?

Yes. In The Trusted Agent 2026 awards: Michael Graham, Newport Pagnell won Gold; Michael Graham, Woburn Sands won Gold; Michael Graham, Buckingham won Trusted Agent; Michael Graham, Towcester won Trusted Agent.

Where is Michael Graham's Newport Pagnell office?

Michael Graham Newport Pagnell, 24 St. John Street, Newport Pagnell, MK16 8HJ.

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