Trusted Agent profile · Newport Pagnell

Michael Graham Newport Pagnell reviews

★★★★★ Excellent

370 reviews across 3 platforms

24 St. John Street, Newport Pagnell, MK16 8HJ

Michael Graham's office in Newport Pagnell, at 24 St. John Street, is rated 4.6 out of 5 across 370 reviews on three platforms, including 259 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of four awards Michael Graham won in 2026.

Google logo

4.8 / 5

259

Reviews on Google

This office

Yell logo

2.0 / 5

3

Reviews on Yell

This office

Trustpilot logo

108

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Michael Graham, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Newport Pagnell office, from every platform, shown as written. First names only.

5/5

Google

Micheal Graham in Newport Pagnell acted on behalf of our family to sell our parents house. Magda was always available to chat and answer any questions and always responded either via email or phone call if not available. We were always kept updated with any updates. Thank you Neil and Family

Neil · 5 April 2025

Agent replied · 25 April 2025

Thank you Neil for you 5* review and your comments on the service that Magda provided during the sale of your parents property. We will certainly pass on your comments to Magda. Our goal is to provide our clients with a professional service.

5/5

Google

I have just purchased my first ever home. Throughout the whole process, out of everyone I have liaised with such as solicitors etc, I have to say Magda has been an absolute gem! She was always the first to inform me of any updates, and always available when needed. I can not thank Magda enough for all of her hard work to ensure my purchase went though as smooth as possible. My family members have also had the same experience when buying and selling properties with Magda and Michael Graham. I will definitely be using Michael Graham again when I come to sell in the future. Fantastic Estate Agent with a personal touch. Thank you.

Chloe · 20 October 2023

Agent replied · 16 June 2024

Dear Chloe. Thank you so much for taking time to write a review. We are delighted to hear of your positive experience with and our team at Newport Pagnell, in particular Magda.

5/5

Google

Absolute first class service from the staff at Michael Graham in Newport pagnell who recently sold our property. I can’t thank them enough, special thanks must go to Magda for her endless patience and endeavours to get it over the line. Would highly recommend this estate agent. Many thanks Taj

Taj · 11 March 2025

Agent replied · 25 April 2025

Thank you for taking the time to write a 5* review. We’re delighted to hear you’ve had a great experience with our team, in particular Magda. Our goal is to provide our clients with a professional service.

5/5

Google

Thank you to Magda and the team for a seamless sale of our property. The communication was excellent at all times and the customer service was fabulous. Thank you for making a stressful situation, so much easier! Would highly recommend!

Lucy · 25 June 2025

Agent replied · 12 December 2025

Hi Lucy, we are so pleased to hear that you received exceptional service from our team, especially Magda. Thank you for taking the time to write a 5* review.

5/5

Trustpilot

Great estate agents!

Steve, Jane and Lee were all a pleasure to deal with. They were all super responsive and always on hand to help with any queries.

Sam · 28 July 2026

5/5

Trustpilot

Wonderful Service and Communication

Great estate agent - friendly and personable - on both buyer and seller sides. I would highly recommend. Special thanks to Paul Berkeley at the Stony Stratford branch, who consistently went the extra mile. Thank you!

Kirsten · 6 May 2026

5/5

Google

We are very happy to recommend Micheal Graham at Newport Pagnell, if you are looking to buy or sell your property. We have had the pleasure or working with Magda for a number of years and can't speak highly enough of her professionalism, …

Anthony · 17 April 2025

Agent replied · 24 August 2024

Dear Anthony, Thank you so much for taking the time to write a review. We are delighted to hear that Magda has assisted you so effectively over a number of years. Your kind comments will be passed to the rest of the team.

5/5

Google

During the time we were dealing with the negotiators at Michael Graham’s office in Newport Pagnell and in particular with their senior negotiator, Magda Duff, for the sale of our house in Giffard Park we had a super experience with them all the way through the process. In particular Magda’s cheerful and positive approach, ably assisted by her junior colleague Catherine Johnson, was key to us getting a fantastic offer within 3 weeks of the house going on sale. Thereafter right through to completion, some 10 weeks later, Magda kept her finger on the pulse of the process ensuring that there were no delays or holdups and she communicated and kept us very well informed at all times. She responded rapidly and effectively whenever we had a question or concern and basically she, efficiently supported by Catherine, were key in making the whole transaction very easy, smooth and stress free. Magda’s personal networking skills also shone through and are one of the key elements, along with her deep knowledge of the local property market, for her obvious fit for her role within the Michael Graham organisation. We are both extremely happy that we selected Magda and thereby Michael Graham to act as sole agents for us for the sale of our property, and would do the same again in a heartbeat should the need ever arise in the future. Great job Magda and keep it up.

Ela · 17 June 2023

Agent replied · 16 June 2024

Hello Ela, many thanks for taking the time to write a detailed review. Thank you for highlighting Magda and Catherine went the extra mile to assist you. We’re delighted to hear your experience with us was positive and that our Newport Pagnell team assisted you so effectively.

5/5

Google

We have had a brilliant experience with Michael Graham in Newport Pagnell. They successfully sold our house with great patience and a positive can do attitude. A special mention, especially to Magda as she made us feel Like we were her only clients with prompt responses . Also a special mention to Catherine who was very involved in the process. An extremely professional team . I would have no hesitation in recommending Michael Graham Estate Agents. Many Thanks Jan & Drew

Jan · 17 June 2023

Agent replied · 16 June 2024

Hi Jan and Drew, thanks so much for writing a review. We're delighted to hear you had a great experience selling your property with us. Thank you for highlighting that Magda and the team provided a great service throughout your sale.

5/5

Google

We had a great experience working with Magda and the team at Michael Graham Newport Pagnell. The house was sold withing a week and the team assisted us throughout the process in a professional manner. They were always there to answer any …

Ewelinarz · 17 April 2025

Agent replied · 25 May 2025

Thank you for taking the time to write a 5* review. We’re delighted to hear you’ve had a great experience with our team, in particular Magda. Our goal is to provide our clients with a professional service.

5/5

Trustpilot

We had a very successful morning with…

We had a very successful morning with Claire. The first house we saw wasn't right for us, Claire chatted with us and understood what we wanted. We weren't booked with any other houses as our second choice had gone under offer. Claire didn't want us to have a wasted journey, she managed to get keys and get us viewings at different houses that hadn't been on our radar. Her enthusiasm was contagious so off we went and we have just offered on the last house we saw which we hadn't even thought of viewing! Great job!!

Arlene · 22 May 2026

5/5

Trustpilot

Thank you Henry!

Henry was super professional and easy to chat to. He really knew about the property and was able to answer all our questions (a rarity some estates agents!!)

Katy · 9 June 2026

5/5

Trustpilot

House sale went very smoothly

House sale went very smoothly. Conveyancers were good, buyers didnt mess around and Estate Agents did their job efficiently. If only it was always like this :-)

Mike · 11 June 2026

5/5

Trustpilot

Fantastic and very professional

Michael Graham were brilliant for a recent house purchase, Richard and Saoirse in Woburn were very friendly and helpful in all our questions. Would highly recommend and will suggest them to friends and family

Customer · 5 March 2026

5/5

Google

Excellent service from start to finish from the team at Michael Graham. We were lucky enough to have both our sale and our purchase handled by the Newport Pagnell (Sale) and Stony Stratford (purchase) branches. We felt we had real value for money, Gareth valued our home and supported us navigating our way through the process, popping in for a chat when we needed some advice. Our sale negotiator Catherine Johnson went above and beyond in all aspects of the sale. She kept us informed and worked extremely hard to keep the chain on track and in the desired timescale. Endlessly patient and supportive, we couldn’t have asked for more from her. Alongside Catherines help we also had excellent service from the agent responsible for our purchase. Scott Reynolds was always available, good humoured, responsive and helpful. Can’t recommend highly enough and MG are guaranteed our custom for any future movesPositiveResponsiveness, Quality, Professionalism, Value

Susie · 25 August 2022

Agent replied · 16 June 2024

Thank you Susie, we strive to provide as best a service as possible, and are pleased that you found it to be so. Please be assured that your comments will be passed on to both the Newport Pagnell and the Stony Stratford teams. We wish you all the best in your new home.

5/5

Trustpilot

Wonderful experience

We had an Excellent experience purchasing our new home with Michael Graham,and a big thank you to Jack Derfurt in the Bedford office for supporting us through the process, great service all round. Keep up the good work Jack.

Rebecca · 21 January 2026

5/5

Google

Magda has been professional but also very caring throughout the sale. Magda was normally available or extremely quick to reply to any message left if not. I have used Michael Graham on previous occasions and would highly recommend this agent. I must also mention Charlotte who was also very professional. The team have been great. Thank you all for your help, kindness and professionalism throughout this transaction. Maggie

Gary · 21 August 2023

Agent replied · 16 June 2024

Thank you Maggie for taking the time to write a review. We’re delighted to hear you’ve had a great experience with our team, in particular Magda. Our goal is to do our upmost to assist our customers.

5/5

Google

This goes out to Rufus Ollerhead - We cannot thank Rufus enough for how he dealt with our complicated transaction. He was always available to talk, proactively chased all parties involved in the chain, always exhibited can-do and will-do attitude, very friendly and supportive through out. Regardless of the fact that you're buying or selling - go to Micheal Graham Newport Pagnell and Rufus in particular. You will be in safe and professional hands. Rufus - Keep up the good work and we consider you an asset to the organisation. All the best!

Danish · 17 June 2022

Agent replied · 16 June 2024

Thank you Danish, we strive to provide as best a service as possible, and are pleased that you found it to be so. Please be assured that your comments will be passed on to Rufus and the team.

5/5

Google

We were really impressed with the efficiency of the team at Michael Graham Estate Agents in Newport Pagnell when we purchased our new home. In particular, Magda was very helpful and patient when showing us around a number of properties and when we finally finally made a decision she was very quick to 'get the ball rolling'. Her efficiency, and that of the conveyancing company she recommended, enabled us to meet the Government's temporary reduced stamp duty deadline. Given the very right deadline we faced, this was a hugely welcome and unexpected bonus for which we will always be grateful.PositiveResponsiveness, Quality, Professionalism, Value

Michael · 17 June 2022

Agent replied · 16 June 2024

Thank you very much for your kind words Michael. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with Magda and the team at Newport Pagnell.

5/5

Trustpilot

Tristan was great from start to finish…

Tristan was great from start to finish of our purchase. Quick communications and support through the process helped our chain progress to completion at pace.

Henry · 28 April 2026

5/5

Trustpilot

Smooth process overall with Michael…

Smooth process overall with Michael Graham. Charlotte Vernon-Stroud was helpful, responsive, and kept me updated throughout. Everything was handled clearly and without issues. Thank you.

Cristina · 20 April 2026

5/5

Trustpilot

Charlie and the team were brilliant

Charlie and the team were brilliant, handled the rental of my house well, found good tenants quickly and were a pleasure to deal with. Peace of mind considering with 3,500 miles away! Would highly recommend!

Thomas · 28 January 2026

5/5

Google

Using Michael Graham in Newport Pagnell to sell our house was a great experience. From the valuation to the actual sale the service was exceptional. Magda kept us in the loop constantly and was always at the end of the phone for any queries or reassurance which was very much appreciated. All in all a first class experience.

Lesley · 17 February 2024

Agent replied · 16 June 2024

Dear Lesley, We are so pleased to hear that you received exceptional service from our team, especially Magda. Thank you for taking the time to write a 5* review.

2/5

Google

We used this estate agents for our most recent move which completed in January 2026. We had our house put on the market in May and sold for 15k under the asking in June. We did get an okay price for the house but they were one of the highest percentage because they said they could get the most for the house. In the time between putting the house on the market and exchanging there were several estate agents hired and fired. The guy who sold our house didn't come to the initial walk through of the house and turned up for his first viewing without a key and wanting a walk through which wasn't communicated to us before hand. Luckily he turned up moments before we left the home. He did sell the house and was good on that part but sadly he put a lot of pressure on me to fill out solicitor paperwork within days of our offer being expected after making him aware I had just returned back to work after maternity leave and working long hours. I didn't appreciate this. He was good at chasing the above chain but was pushing far too much as we had people further up the chain who had delays due housing registry. He was saying our buyers would pull out and putting unnecessary pressure on us. As well as asking us to break chain with a 8 month old baby. I then learnt our buyers solistors hadn't even completed and satisfied everything months later so they weren't even ready to exchange themselves. Then a few weeks went by I email him as I hadn't heard from him I emailed but heard nothing. I then called a few days later and told her no longer worked there. After he left none of the other estate agents chased anything. They were actually asking me for updates which I found very unprofessional and at that point I wasn't sure what I was paying them for! I saw the entire exchange through and then only heard from them again when the called on moving day asking for our keys. I then got a strange call on moving day after dropping off the keys asking if we had keys for the garage as our buyers couldn't get in. Our property didn't come with a garage at all. I then never heard back! Sadly I think I'd go with another estate agents as the office seems in a bit of a mess and not interested in chasing anything along. They were more bothered about our buyers then us and we're there clients and the people paying them!

Charlotte · 17 February 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Michael Graham's Google reviews

Questions about Michael Graham Newport Pagnell

How many reviews does Michael Graham Newport Pagnell have?

Michael Graham's Newport Pagnell office has 370 reviews across three platforms: 259 on Google, 3 on Yell, 108 on Trustpilot (across the whole business).

What is Michael Graham Newport Pagnell's rating?

Michael Graham Newport Pagnell is rated 4.6 out of 5 across all 370 reviews, and 4.8 out of 5 on Google from 259 reviews.

Has Michael Graham won any awards?

Yes. In The Trusted Agent 2026 awards: Michael Graham, Newport Pagnell won Gold; Michael Graham, Woburn Sands won Gold; Michael Graham, Buckingham won Trusted Agent; Michael Graham, Towcester won Trusted Agent.

Where is Michael Graham's Newport Pagnell office?

Michael Graham Newport Pagnell, 24 St. John Street, Newport Pagnell, MK16 8HJ.

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