Trusted Agent profile · Newport Pagnell

Michael Graham Newport Pagnell reviews

★★★★★ Excellent

384 reviews across 3 platforms

24 St. John Street, Newport Pagnell, MK16 8HJ

Part of Michael Graham, see every office.

Michael Graham's office in Newport Pagnell, at 24 St. John Street, is rated 4.6 out of 5 across 384 reviews on three platforms, including 272 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of four awards Michael Graham won in 2026.

Google logo

4.8 / 5

272

Reviews on Google

This office

Yell logo

2.0 / 5

3

Reviews on Yell

This office

Trustpilot logo

109

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Michael Graham, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Newport Pagnell office, from every platform, shown as written. First names only.

5/5

Google

Olly and the team were so helpful, especially being first time buyers. Very professional and friendly staff.

Sabira · 17 June 2020

Agent replied · 16 June 2024

Thank you for leaving a review Sabira, it is much appreciated.

1/5

Trustpilot

Some representative turns up at My…

Some representative from Bedford branch turns up at My house today with his Zoopla printouts. He then Prices my property at the £520 mark due to some googling and online valuations. To be clear zoopla makes no account for renovations which I have done at 65k. He then tries to tell my partner the previous history of the property (Zoopla) is all over the internet which is some of the reasoning for the valuation, which for the record has incorrect floor plans and incorrect specifications which has major impact on previous valuation as it’s simply not accurate., so no idea what he is talking about with that therory.Who turns up with a Zoopla printout??? This is only an estimation and clearly states renovations are not included !!!The only other history available is on Rightmove but only available to agents so technically the spill is a complete lie as it’s not representative, so it’s just nonsense he was coming out with.What a complete joker who has not done any homework and thinks we are going to fall for his nonsense because he knows how to do some print outs. We have a great new outbuilding and tub but he thinks it has zero value. I could crane this out tomorrow and sell for £35k so again he is completely clueless and full it.He wants to spin a buck and take his ridiculous 1.5% and low ball my property for a quick flip.I know what it’s worth as we have sold it previously and it has far more value than then so his ridiculous valuation again is just not representative. I want somebody who understands the house and area representing me rather than some blagger. I think his suit was so loud it’s made him delusional.Nothing annoys me more than a slimy estate agent with no qualifications trying to do what’s right for him rather than the client. Really poor and out of touch.Do not use this bunch of charlatans. Three other agents have priced differently and all within 5k which tells me this guy is on the take . Could not of hit the mark of the stereotype of a estate agent !!!!

Wayne · 25 February 2023

5/5

Google

We were very happy with the very professional service provided by Simon Gates and other staff in Michael Graham's Newport Pagnell office. As is often the case in selling a house, it was not all plain sailing, but the agents stayed on top of things and did well in ensuring that the sale progressed. This resulted in a swift sale at a price that met our expectations. Thank you!

Phil · 18 June 2018

Agent replied · 16 June 2024

Hi Phil. We're pleased to hear your experience was a positive one with us and everything went as smoothly as it could have. Thank you for your review.

5/5

Google

Great service, always willing to help and go the extra mile. Simon and his team were on top form

Vincent · 18 June 2019

Agent replied · 16 June 2024

Thank you for taking the time to leave a review. We are pleased to hear that your experience was positive.

5/5

Google

Excellent service from Simon and the team from valuation through to searching for our new home

Suzannah · 17 June 2020

Agent replied · 16 June 2024

Thank you for your review! It is much appreciated.

1/5

Trustpilot

Good at taking your money, woeful at looking after your interests

Regrettably I let a property “fully managed” through Michael Graham, paying the high fees believing their promises of looking after my interests better than their competitors.They watched over the property as things went missing and were damaged, telling me everything was ok, some of the above being documented with photos, but not acted on whilst the tenant was in situ.Once said tenant had left, all I was left with was the deposit and no constructive assistance from Michael Graham.In the aftermath dealing with the state the property had been left in, I found them to be arrogant, inept and unprofessionalI for one would never again entertain them managing my property, id go elsewhere or do it myself, as I am now

Alec · 29 December 2022

5/5

Trustpilot

Ollie has just photographed my house…

Ollie has just photographed my house what a great guy 💯 he was brilliant 🤩

Miss · 9 December 2025

5/5

Trustpilot

I would highly recommend Michael Graham…

I would highly recommend Michael Graham and Steve he did a really great job when we bought our home and we’re very pleased with the service provided.

Hugo · 1 August 2025

5/5

Google

What a stressful process moving house! But Catherine from Michael Graham made the move as smooth as possible. She went over and beyond her duties. She was always friendly, professional and very efficient. Have no hesitation in recommending her and Michael Graham. Thank you for all your help Catherine! 🙏🏼😊 …

Rahim · 17 June 2022

Agent replied · 16 June 2024

Thank you so much for your review Rahim, we are so glad you had such a good experience with Catherine and the team in Newport Pagnell and will pass your lovely comments on to them.

1/5

Trustpilot

Underwhelming in the extreme

The communication throughout the transaction was infrequent, generally one way and very little in the way of information was provided. Most of the communication was made directly with the buyers and after being initially impressed withe the initial presentation we severely regret choosing Michael Graham as our experience was extremely disappointing. The marketing materials were good but other than that we struggle to understand what value they added to the whole transaction. We made all of the arrangements for the handover directly with the buyers and in the 4 weeks leading up to our move did not have any contact whatsoever with Michael Graham. The agent turned up (unannounced) for two minutes on handover put his hand out and said “keys” which just about summed up the lack of care and attention to detail we experienced every step of the way.It seems complacency has well and truly set in. No follow up has ensued post sale let alone a “thank you for the business”. We regret choosing Michael Graham and will certainly not be recommending them to friends and family.

Frank · 20 October 2022

5/5

Google

Always available for questions.

Bojana · 17 April 2025

Agent replied · 24 August 2024

Dear Bojana, Thank you for taking the time to write a 5* review. We always strive to do our utmost to assist our customers.

5/5

Trustpilot

Really positive experience

Michael Graham were open and honest with us throughout the process and helped us to secure our dream home.

Karen · 19 October 2025

4/5

Google

We had Simon from the Newport Pagnell office came to our property in Blakelands for a valuation. We had arranged a meeting the previous week ,Simon turned up promptlyrics and after a viewing of the property was able to give us a current valuation . He answered all the questions put to him to our satisfaction . We were very happy with the experience. Thanks

Dave · 18 June 2018

Agent replied · 16 June 2024

Hi Dave, we're very pleased to hear you were happy with the overall experience with using us. Thank you for the review.

5/5

Google

We would highly recommend Rufus and Michael Graham. Rufus was very profesional. He kept us informed all the way and updated us when required. We would have given more starts if we could.

Justin · 17 June 2022

4/5

Trustpilot

Good customer service

They were brill when we bought our house through them last year. They kept up updated & pushed for us to ‘complete’ as soon as possible. Anna Di Rosa was particularly good!Lee Cathcart

Mr · 6 June 2022

5/5

Google

Sold my house with Michael Graham. Very professional, friendly, and accommodating.

Harry · 26 November 2024

Agent replied · 25 May 2025

Thank you Harry for taking the time to write a review. We’re delighted to hear you’ve had a great experience with our team. Our goal is to do our upmost to assist our customers.

5/5

Google

A very professional team of people, who were tenacious in their efforts to sell our property, in a difficult and ever changing environment. They were thoughtful and understanding of the stress associated with moving property and provided support over and above that expected, even beyond the completion date. They were excellent communicators and responsive in all circumstances.

Elizabeth · 17 June 2020

Agent replied · 16 June 2024

Many thanks for your review Elizabeth! We are pleased to hear that you experienced such exceptional service from the Newport Pagnell branch, and hope that we can be of service again in the future.

5/5

Google

Simon came round to value our house recently and I was incredibly impressed with both his professionalism and his detailed conversation with us with regards to the housing market. He was incredibly helpful and gave us total faith in his ability to sell our property. I would strongly recommend using Simon if you are looking to sell your home.

Amanda · 18 June 2019

Agent replied · 16 June 2024

Hello Amanda. Thank you very much for your kind words. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.

5/5

Google

We have just finally completed on our new property. Michael Graham Newport staff have been so supportive with all aspects of this on-going longest ever purchase ! They have consistently been there for us with all aspects of this purchase ! We would highly recommend them to others, have never dealt with such a great team!

Elaine · 17 June 2020

Agent replied · 16 June 2024

Thank you for your review Elaine, high praise indeed! We are so glad to hear you had a good experience. Please do not hesitate to get back in touch should you need us in future.

5/5

Google

Simon was always very helpful and courteous and kept us well informed.

Nicci · 18 June 2018

Agent replied · 16 June 2024

Thank you Nicci for your review. We’re happy to help.

5/5

Google

Very conscientious estate agent, always happy to accommodate the needs of their clients as best they can. Went over and above standard service requirements to ensure their client’s satisfaction was met. Would recommend this Estate Agent to any one intending to sell/ buy property.

Manuela · 17 June 2022

Agent replied · 16 June 2024

Thank you for taking the time to leave us a review Manuela. We are pleased to hear that you have found your experience with the team to be so positive. We will pass on your comments to the team.

5/5

Google

We received excellent service from Simon and his team.

William · 18 June 2019

Agent replied · 16 June 2024

Hello William. Thank you for your review!

5/5

Google

was a pleasure dealing with Michael Graham Newport pagnell, Very quick at responding and sure are on the ball, Very Helpfully and professional, shame i can’t give them a 6 Star. Thank you for my purchase and i’m looking forward to picking up my keys soon for my new property.PositiveProfessionalism

Nats · 17 June 2021

Agent replied · 16 June 2024

Hi Nats, we are pleased to hear that you are satisfied with the service you have received. Please do not hesitate to get back in touch should you need assistance in future!

5/5

Trustpilot

Lovely enthusiastic knowledgeable…

Lovely enthusiastic knowledgeable highly experienced people coupled with great photography and copyrighting.

David · 10 October 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Michael Graham Newport Pagnell

Has Michael Graham won any awards?

Yes. In The Trusted Agent 2026 awards: Michael Graham, Newport Pagnell won Gold; Michael Graham, Woburn Sands won Gold; Michael Graham, Buckingham won Trusted Agent; Michael Graham, Towcester won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Michael Graham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Newport Pagnell.

What do you need help with?
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