Trusted Agent profile · Newport Pagnell

Michael Graham Newport Pagnell reviews

★★★★★ Excellent

384 reviews across 3 platforms

24 St. John Street, Newport Pagnell, MK16 8HJ

Part of Michael Graham, see every office.

Michael Graham's office in Newport Pagnell, at 24 St. John Street, is rated 4.6 out of 5 across 384 reviews on three platforms, including 272 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of four awards Michael Graham won in 2026.

Google logo

4.8 / 5

272

Reviews on Google

This office

Yell logo

2.0 / 5

3

Reviews on Yell

This office

Trustpilot logo

109

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Michael Graham, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Newport Pagnell office, from every platform, shown as written. First names only.

5/5

Google

Simon and the team and Michael Graham are what I'd call proper estate agents. They listen to your needs, are true professionals and most importantly get the job done. highly recommended to anyone needing a great agent to help them buy or sell

Sam · 18 June 2019

Agent replied · 16 June 2024

Hi Sam. Thank you for your review. We are delighted to hear your praises.

5/5

Trustpilot

Adam provided the relevant information…

Adam provided the relevant information provided us with the space to decide under no pressure.

S · 22 June 2026

5/5

Google

The service at Michael Graham is one of a kind. Very helpful and caring, a very good house agent with lovely staff. I have been with Jane and Magda for over 4 years now, they always reach out from time to time. Special!

Ian · 10 October 2024

Agent replied · 10 October 2026

Dear Ian, Thank you for taking the time to leave a review. We're pleased to hear your experience with us was positive and that Jane and Magda assist you so effectively.

5/5

Trustpilot

I sold my house in Olney via the local…

I sold my house in Olney via the local Michael Graham branch and I also purchased through Michael Graham in Bedford. I dealt with Jonathan Selsby for the sale and Mark Williams for the purchase, both were very professional.Michael Graham were way ahead of other agents in terms of marketing video, sales particulars and photographs.I would definitely use Michael Graham in the future if I sold again.Paul

Consumer · 26 April 2021

5/5

Google

Really good experience purchasing the property with Michael Graham in Newport Pagnell. Olly and Simon were fantastic and very efficient chasing and giving feedback on progress. Big thank you to all the team, who made this purchase very smooth.

Javier · 18 June 2019

Agent replied · 16 June 2024

We are glad to hear it Javier! Thank you for your review.

5/5

Google

Fantastic service from start to finish, impressed with the professionalism and communication. Particular thanks to Olly Tice for helping to keep the process relatively stress free! MG Financial Services also a great free service! Thank you!

James · 17 June 2020

Agent replied · 16 June 2024

Thank you for your review James. We are pleased that you received a positive all-round service!

1/5

Trustpilot

Invited Michael Graham around to value…

Invited Michael Graham around to value our property and agreed to go on with them but had to chase them a week later as we had not heard anything.Finally, they got in touch, and we arranged for photos and floor plans to be sorted. I also signed and completed all the paperwork. A week and a half later, still nothing, so I called them twice, each time leaving a message for a call back, but never got a call back.4 weeks after last speaking with Graham and telling him that communication was key for my wife and I, we still have not had a call, txt, or an email.Clearly, Michael Graham does not want a 600k+ listing.

Stuart · 18 May 2024

5/5

Google

Highly recommend Simon, made us feel at ease and helped whenever we needed it. Was happy to take us to the flat anytime we needed for measurements and helped with suggestions was very helpful.

Anya · 17 June 2020

Agent replied · 16 June 2024

We are happy to have been of service Anya! Thank you so much for your review.

5/5

Google

We have worked with Simon Gates on two separate occasions. He has been extremely professional, informative and his knowledge of the property market is extensive. We would highly recommend working with him and his branch.

S&C · 18 June 2019

Agent replied · 16 June 2024

We are pleased to hear it Stefan! At Michael Graham we strive to provide a high quality service and are glad that you found it to be so. Thank you for your review!

5/5

Google

The service at Michael Graham is one of a kind. Very helpful and caring, a very good house agent with lovely staff. I have been with Jane and Magda for over 4 years now, they always reach out from time to time. Special!

Ian · 25 June 2024

Agent replied · 24 August 2024

Dear Ian, Thank you for taking the time to leave a review. We're pleased to hear your experience with us was positive and that Jane and Magda assist you so effectively.

5/5

Google

We have been delighted with our service from Michael Graham Newport Pagnell. Throughout the process they have been quick, efficient and kept us up to speed with progress at all times. Every single person in the office that we came across was so lovely, we knew instantly they were just the right people to represent our house and sell it to prospective buyers in the way we wanted. I would use them again in a flash and highly recommend them.

Emma · 17 June 2020

Agent replied · 16 June 2024

Thank you Emma, we strive to provide as best a service as possible, and are pleased that you found it to be so. Thank you for the recommendation!

5/5

Google

From start to finish Simon and the team provided an exceptional and outstanding service and made the experience more tolerable than would otherwise have been. The photographs of our beautiful home were captured perfectly. Thank you!

Liam · 18 June 2018

Agent replied · 16 June 2024

Hi Liam. Thank you for your kind words and review. We're pleased to have helped.

5/5

Trustpilot

An exceptional experience

Ollie popped round to photograph my house , very professional, polite and respectful. The engagement and interaction with all staff at Michael Graham’s involved in my house sale has been exceptional.

Tom · 3 December 2025

5/5

Google

Following quotes from numerous Agents we decided to go with Michael Graham as we felt the price was correct and the other agents had undervalued andto confirm that we had the house sold at full asking price on the first viewing we later had some issues below us in the chain which resulted in the sale falling through but after a while it was all back on track. The service we received was excellent thought the whole process with regular updates. The photographer was a professional and you could tell by the quality of the pictures they definately stood out from the rest. I will always recommend Michael Graham from now on as they are head and shoulders above the rest for service.

Nicola · 18 June 2019

Agent replied · 16 June 2024

Hello Nicola. Thank you very much for your kind words. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.

5/5

Google

Simon Gates came to appraise my property on 25th January. Whilst I was pleased with Simon's positive valuation of my house, I was most struck by his personable manner and his interest and enthusiasm in me and my home. Michael Graham offered me a free valuation despite knowing that I do not intend to sell my house. Given the efficient service I have received from the outset I would choose Michael Graham and preferably Simon, to sell my property, with the firm belief that they would be committed to doing so to the best of their ability and with enthusiasm.

Sue · 18 June 2019

Agent replied · 16 June 2024

Hi Sue, thank you for your review. We're please to hear that you've had a positive experience.

5/5

Google

I felt supported all the way through the process. Simon discussed with me at length the right price to sell the property at. This sensible advice gave me a quick sale at a price I could go forward with to be able to afford my new property. Yes, Simon you were right!! Simon and Olly are professional and knowledgeable and I trusted them with my sale. I had regular communication which helped me understand what was happening at each stage. Thank you. A smooth service all round.

Cathy · 18 June 2019

Agent replied · 16 June 2024

Hi Cathy. We're delighted to have provided such a positive experience. Thank you for your feedback.

5/5

Google

They were very helpful from beginning to end. Excellent customer service: great politeness, attention, guidance, queries always dealt with and raised as needed... When the communication between solicitors was not being too effective, they always let us know so that we could chase accordingly and fasten the process. They are quick informing on effective actions from the other party and from the bank that are key to the progression and completion of the process - so quick that our solicitor could’t beat them. From a buyer’s perspective, we would definitely recommend them. It is the best state agency service that I have ever dealt with. My husband and I are extremely pleased. Our agent was Simon Gates; our broker, Nigel. They both are fantastic at what they do. Simply remarkable.

Vaitiare · 18 June 2019

Agent replied · 16 June 2024

Thank you for your lovely review. We aim to provide the best service possible, as both an estate agent, and within our private finance services.

5/5

Google

Simon sold our house in 2018. From the moment we met he was professional and honest. He clearly had our best interest at the forefront of his customer service skills. Simon sold our house within 2 weeks if it being on the market and we believe this to be due to his effort and understanding of what we wanted and needed. At all times the service his office offered us was exceptional and I would not hesitate to recommend him and the office at Newport Pagnell to anyone.

Bev · 18 June 2019

Agent replied · 16 June 2024

Thank you for your review and recommendation Bev, we are pleased to hear about your positive experience.

5/5

Google

My husband and I would like to thank the whole team of Newport Pagnell branch for their absolutely fantastic service. Simon, Ollie, Magda, Helen have been always there for us ready to answer any question, to give an advise and to share experience. There communication has always been amazing. Before Michael Graham we have tried a few estate agents and we can definitely say that Michael Graham is the best!!! Always friendly, supportive, knowledgable, trustworthy and reliable. We would recommend Michael Graham Newport Paglnell branch to everyone without hesitation. Everything the very best to you all!

Irina · 18 June 2019

Agent replied · 16 June 2024

Hello Irina. Thank you very much for your kind words. We're thrilled to hear you've had such a good experience with us. Our goal is to always do our upmost in helping our customers and very pleased to see it reflected in your experience with us.

5/5

Google

I just wanted to say how impressed I am by the service I have received from Magda in the Newport Pagnell branch. Magda ensured I was informed every step of the way and I always had a prompt response to any queries and concerns. I am very pleased with the service I have recieved, thank you.

Tina · 17 June 2023

Agent replied · 16 June 2024

Hi Tina, thank you very much for taking the time to write a review. We're delighted to hear that you are happy with your experience and that Magda was able to assist you so well.

5/5

Google

I couldn’t fault the service we have received from Michael Graham and I would hesitate to use them again or recommend them. The staff at the Newport Pagnell office have been attentive, responsive, support and friendly throughout the process. It has made the experience stress free! 😊 …

Jacqueline · 19 December 2023

Agent replied · 16 June 2024

We are thrilled to hear of your positive experience with the team at Newport Pagnell. Your comments will be passed on, and thank you for taking the time to write a 5* review.

5/5

Google

We had been searching for a bungalow in Great Linford to move to for many months. We purchased our house in Great Linford in 2004 through Michael Graham and were very impressed with all aspects of their approach. We therefore had no problem in contacting them to discuss our requirements. Their branch manager, Simon Gates visited us and gave us his honest assessment regarding selling price and availability of our required new home. We then waited and in the 4-5 months that went by before our bungalow became available, he was in constant contact, asking to bring the odd viewer around. Then it all to came together. A Bungalow came onto the market and we viewed and agreed a price. They sold ours and the whole deal took just 92 days to complete. We have found them to be honest, reliable and entirely genuine, never promising but always being positive and realistic. A real joy to work with. We highly recommend them without any reservation

Michael · 18 June 2018

Agent replied · 16 June 2024

Hello Michael. Thank you for such positive feedback. We’re delighted to hear you’ve had such a positive experience with us.

5/5

Google

Simon from the Newport Pagnell Branch of Michael Graham represented the purchase of our new home just outside the town in April 17. By my own admission I have been highly sceptical about the value and purpose of Estate Agents in an online world. Let me say unreservedly the value Simon added to the process completely switched my thinking 180 degrees. We were part of a chain of seven people and I honestly don't think we would have ever moved if it were not for Simon's tenacity and willingness to put in the sheer leg work and phone calls with other agents and Solicitors to keep the process on track. Despite the numerous times I panicked and stressed out and felt like giving up; he always addressed my concerns at the first chance he could, even at one point responding to my emails when he was out the country on holiday. We truly love the home we purchased from him and have no intentions of moving again for many many years to come. However if we did, having learnt from this experience I would a) definitely use an Estate Agent b) without hesitation it would be Simon Gates at Michael Graham just for his sheer excellence of service, regardless of wether any quote was cheaper/dearer than other Estate Agents. Although I had genuinely never met Simon before this process by the end he felt like a friend. Through this online review I unreservedly am happy to recommend him to new customers

Ben · 18 June 2018

Agent replied · 16 June 2024

Hi Ben. We're glad to hear we were able to do such a good job for you. Thank you for your review.

5/5

Google

We sold our house through Newport Pagnell Michael Gramham branch. We were extremely happy with the service we received. The photos and details about our house was first class, we had many viewings and sold within the week. Throughout the whole sales process we were kept up to date and the team at Michael Graham were in very close contact with both solicitors throughout. We also brought our house through the Olney Branch and received excellent attention and advise from them too. I most certainly recommend Michael Graham! Thank you.

Lucy · 18 June 2018

Agent replied · 16 June 2024

Hello Lucy. It’s really good to hear you’ve had such a good experience with us. Thank you for your review and feedback.

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Questions about Michael Graham Newport Pagnell

Has Michael Graham won any awards?

Yes. In The Trusted Agent 2026 awards: Michael Graham, Newport Pagnell won Gold; Michael Graham, Woburn Sands won Gold; Michael Graham, Buckingham won Trusted Agent; Michael Graham, Towcester won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Michael Graham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Newport Pagnell.

What do you need help with?
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