5/5
TrustpilotTimely sale.
Timely sale.Considerate and friendly staff. Useful advice when needed.
Trusted Agent profile · Newmarket
Savills Lettings Newmarket reviews
★★★★★
1,577 reviews across 1 platform
9 Cotton End Road, Exning, Newmarket, CB8 7NN
Savills Lettings's office in Newmarket, at 9 Cotton End Road, is rated 4.1 out of 5 across 1,577 reviews on 1 platform. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Savills Lettings won in 2026.
Awards
The Trusted Agent 2026 results for Savills Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Newmarket office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotAbsolutely brilliant
Absolutely brilliant, fast and effective with exemplary customer service.
Agent replied · 12 June 2024
We really appreciate your kind feedback. I am so pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotSavills were very professional
Savills were very professional, organised and helpful.
Agent replied · 12 June 2024
Thank you, Jennifer. We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
5/5
TrustpilotLauren from savills has been very…
Lauren from savills has been very helpful. Many thanks
5/5
TrustpilotHighly recommend
Excellent customer service and slightly slow but smooth house sale experience.
5/5
TrustpilotVery good service
The service provided by James during the transaction was second to none - much appreciated, thank you.
5/5
TrustpilotHighly Recommended
Highly professional yet friendly and easy to deal with. Managed a difficult transaction well.
5/5
TrustpilotTHE SPECIAL WORK & TIME PROVIDED BY…
THE SPECIAL WORK & TIME PROVIDED BY LOUISE KERR WHO MADE THIS SALE HAPPEN.
4/5
TrustpilotGreat attention
Great attention, good communication and service
Agent replied · 12 June 2024
We appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
1/5
TrustpilotDon’t return calls
Don’t return callsNot interested unless an easy sellAvoid
Agent replied · 12 June 2024
We take great pride in providing an excellent service so to hear we have fallen short of your expectations is disappointing to say the least. If you’d like to, please email Carole Bratt, at CBratt@Savills.com so we can investigate this.
1/5
TrustpilotWell done Savilles
Well done Savilles. Prime time Sunday evening, advertising (an old advert as well) a lovely house right on a river, right in the middle of a flood crisis in the UK. Lol well done and very thoughtful of your marketing department.
5/5
TrustpilotBrilliant service
Brilliant service. I would certainly recommend this business.
Agent replied · 13 June 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level service our clients expect and deserve.
5/5
TrustpilotProfessional skills with personal…
Professional skills with personal understanding&supporting!!!
Agent replied · 12 June 2024
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
1/5
TrustpilotDissatisfied
A truly dreadful company.
Agent replied · 12 June 2024
We are sorry to hear about your experience. We take feedback extremely seriously and are keen to find out more. If you’d like to, please send further details to socialmedia@savills.com so we can investigate.
5/5
TrustpilotMy experience with Savills staff in early June 2023
Very clear explanation of everything involved. Ongoing and punctual communication. Extremely personable and professional staff (K.Stephenson & L.Living).
1/5
Trustpilotpoor
dishonest, unreliable, inconsistent
Agent replied · 12 June 2024
Thank you for your feedback. We take this very seriously, could I ask you to get in touch with socialmedia@savills.com so that we can discuss your concerns.
5/5
TrustpilotWonderful experience selling my…
Wonderful experience selling my property in Wimbledon
Agent replied · 12 June 2024
Thank you for reviewing Savills Wimbledon. We are so happy to hear that we exceeded your expectations. Your review makes a difference to us and it helps motivate us even more to do our best.
1/5
Trustpilotnot great estate agent as expected poor…
not great estate agent as expected poor service
Agent replied · 12 June 2024
We take all feedback seriously and would like to investigate the comments raised in your review. Please email further information directly to Carole Bratt, Director, Compliance & Customer Relations at CBratt@savills.com so we may address your concerns.
5/5
TrustpilotFabulous service from Savills
Just bought house through Millie at Savils Sunningdale. Really impressed with level of service and attention to details. Always very quick to respond and thoroughly attentive throughout the whole process. Highly recommend.
5/5
TrustpilotWe reccomend Savills
George Hill at Savills was most helpfull, he kept us well informed throughout the sale of our property. Equally all the girls in the Truro office went that extra mile for us.
1/5
TrustpilotBad customer service
Bad customer service . Bad everything
Agent replied · 12 June 2024
Hi Jo, we're sorry to hear this. Please can you email further information to Carole Bratt, Director of Customer Relations, at CBratt@Savills.com so this can be investigated? Thank you
5/5
TrustpilotExtremely helpful
Extremely helpful, efficient and thoughtful.
Agent replied · 12 June 2024
Thank you for your kind words and for taking the time to post a review. We are delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
5/5
TrustpilotSavills and Roisin have been great
Savills and Roisin have been great, very helpful, efficient and patient.Many thanks!
5/5
TrustpilotSuperb
Helpful, hardworking and unflappable.
Agent replied · 12 June 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Savills Lettings Newmarket
How many reviews does Savills Lettings Newmarket have?
Savills Lettings's Newmarket office has 1,577 reviews across 1 platform: 1,577 on Trustpilot (across the whole business).
What is Savills Lettings Newmarket's rating?
Savills Lettings Newmarket is rated 4.1 out of 5 across all 1,577 reviews.
Has Savills Lettings won any awards?
Yes. In The Trusted Agent 2026 awards: Savills Lettings, Newmarket won Trusted Agent; Savills Lettings, Huguenot Place won Trusted Agent; Savills Lettings, Rickmansworth won Trusted Agent; Savills Lettings, London won Trusted Agent.
Where is Savills Lettings's Newmarket office?
Savills Lettings Newmarket, 9 Cotton End Road, Exning, Newmarket, CB8 7NN.
