1/5
GoogleBe carefull, they pass blame from one to another. It is always the tenants fault with them. They are lazy in theyr job and condescending when speaking with you.
Trusted Agent profile · Newmarket
Pocock Shaw Newmarket reviews
★★★★★
66 reviews across 3 platforms
2 Wellington Street, Newmarket, CB8 0HT
Pocock Shaw's office in Newmarket, at 2 Wellington Street, is rated 3.9 out of 5 across 66 reviews on three platforms, including 44 Google reviews rated 4.4.
Reviews
Every review we hold for the Newmarket office, from every platform, shown as written. First names only.
Google1/5
TrustpilotI had very bad experience when closing…
I had very bad experience when closing the rental deposit from pocock and shaw. Their claim is just unacceptable and basically they need another month s rent . Very disappointed.
5/5
GoogleSo nice to deal with people who are genuine and honest. My respect for estate agents has been restored.
5/5
TrustpilotGreat Service!
My partner and I were rental tenants of the Cambridge office for just short of 3 years. Our agent, Judy, was great and all faults were quickly fixed as and when they arose.
5/5
GoogleI like how they do a colouring competition
5/5
GoogleExcellent service and helpful during the process.Highly recommended
1/5
FacebookHad bad experience , when renting with them.
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thank you for the 5 star review!
1/5
TrustpilotI cannot believe pocock x shaw taking…
I cannot believe pocock x shaw taking money x not cleaning their renting property before people move in
5/5
FacebookFantastic communication, efficient, friendly. Incredibly supportive and can’t do enough to help. We have sold 4 times and never had such a positive experience!
5/5
TrustpilotVery happy to recommend!
5/5
GoogleRating only, no written review.
5/5
FacebookFantastic estate agents. Would always recommend them.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Agent replied · 25 August 2024
Hi Michal, we are sorry to see your star rating, could you please let us have some more details, so we can address your concerns?
5/5
GoogleRating only, no written review.
2/5
GoogleRating only, no written review.
5/5
FacebookRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Pocock Shaw Newmarket
How many reviews does Pocock Shaw Newmarket have?
Pocock Shaw's Newmarket office has 66 reviews across three platforms: 44 on Google, 5 on Facebook (across the whole business), 17 on Trustpilot (across the whole business).
What is Pocock Shaw Newmarket's rating?
Pocock Shaw Newmarket is rated 3.9 out of 5 across all 66 reviews, and 4.4 out of 5 on Google from 44 reviews.
Where is Pocock Shaw's Newmarket office?
Pocock Shaw Newmarket, 2 Wellington Street, Newmarket, CB8 0HT.
