Trusted Agent profile · Newmarket

Jackson Stops Newmarket reviews

4.7

★★★★★ Excellent

600 reviews across 2 platforms

168 High Street, Newmarket, CB8 9AJ

Jackson Stops's office in Newmarket, at 168 High Street, is rated 4.7 out of 5 across 600 reviews on two platforms, including 111 Google reviews rated 4.8.

Google logo

4.8 / 5

111

Reviews on Google

This office

Trustpilot logo

489

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Newmarket office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent service

Lottie was helpful, knowledgeable and efficient throughout the process of selling. She was particularly skilled at keeping both sellers and buyers happy and informed when the legal processes regarding probate were so slow. I have no hesitation in recommending Lottie and the rest of the team at Jackson Stops in Newmarket.

AW · 24 October 2022

Agent replied · 10 June 2024

Hi, thanks for leaving a review about your experience with Lottie and the team at our Newmarket branch. We're delighted to hear that you received a skilled and professional service and that you would recommend us. Best wishes from all of us at Jackson-Stops.

5/5

Google

Great team who endeavour to pull out all stops even at weekends when the perennially cheerful John tirelessly shows up to guide our visits. Ed is endlessly patient, gracious and helpful, never one to undersell. Sam is consistently …

MALINI · 16 April 2025

5/5

Google

Jackson-Stops Newmarket were incredibly helpful when we were purchasing a property through them. Lottie especially was incredible at keeping on top of what was happening with our chain and informing us of any updates regularly. We would 100% use them in the future for any sale of a future property and would definitely recommend.

Kate · 10 June 2022

Agent replied · 11 June 2024

Dear Kate, thank you for your kind words and for sharing your experience of buying a property through our office. Best wishes from the whole team.

5/5

Trustpilot

Sam Holmes at Jackson-Stops

Sam Holmes at Jackson-Stops, Newmarket has been brilliant. She is generous with her time and I really appreciated her helpful, constructive advice. It was great dealing with her. Cannot recommend her or her colleagues at Jackson-Stops enough. Give them a call.

Richard · 12 August 2023

Agent replied · 10 June 2024

Dear Richard, thank you for taking the time to leave a review and we will pass on your positive words to Sam at the Newmarket branch. With best wishes from all at Jackson-Stops.

5/5

Trustpilot

Jackson Stops - Awesome service

I have moved around the country 5 times in the last 4 years and have rented properties from different estate agents and by far the nicest and most professional and helpful of those has got to be Jackson Stops by a mile. Especially Lyn McDonald who has made the whole process so simple its been like a dream.Thank you Jackson Stops and Lyn

Jennie · 12 August 2020

Agent replied · 10 June 2024

We really appreciate your feedback Jennie, thank you. We will make sure your kind words reach Lyn!Best wishes, Jo from Jackson-Stops

5/5

Trustpilot

Rachel Kasule from Jackson Stops…

Rachel Kasule from Jackson Stops maintenance team, has been extremely supportive with an existing property issue.

Customer · 15 April 2026

Agent replied · 10 June 2024

Thank you for your five star review of Jackson-Stops.

5/5

Trustpilot

I really couldn’t recommend Toby and…

I really couldn’t recommend Toby and Guy highly enough. They are one of a kind. They have deep knowledge of the mid-Sussex area, easy to get hold of and will got the extra mile for you. They have been a real pleasure to work with and should be your first stop when it comes to selling your property.

Edward · 17 August 2021

Agent replied · 10 June 2024

Dear Edward, many thanks for your five star review of our Mid Sussex team, we're delighted Toby and Guy's skills, experience and local knowledge shone through. Wishing you all the best from everyone at Jackson-Stops.

5/5

Trustpilot

Midhurst branch

Really really impressed with Nick Ferrier and team at the Midhurt branch. Epic local knowledge and an impressive understanding of the regional and national markets, and its risks and opportunities for vendors. Was especially interested to take his advice on maintaining the value of my house and prep work I should be getting on with for a quick sale. Thanks!

Chris · 15 March 2021

Agent replied · 10 June 2024

Dear Chris, thanks so much for sharing your experience of our Midhurst team, we will make sure we pass your feedback on to Nick. Best wishes from all of us at Jackson-Stops.

5/5

Trustpilot

I dealt with Anthony Inskip all through…

I dealt with Anthony Inskip all through my property purchase.He was a pleasure to deal with even in the more challenging and frustrating periods!Thank you Anthony and the Jackson Stops TeamBest wishes,C Read

Chris · 26 January 2024

Agent replied · 10 June 2024

Dear Chris, a lovey review - thank you, and we are pleased to hear that your experience with Anthony and the team was a very positive one. With best wishes from all at Jackson-Stops.

5/5

Trustpilot

Wimbledon office

I have used JS for letting and managing my property for over 20 years and they have always been excellent. The team makes a huge effort to ensure everything is going smoothly and gives useful advice and suggestions in the process. A special mention goes to Tom (lettings) and Jess (property management) for doing a brilliant job in a recent letting/re-decoration of the property.

V · 6 November 2024

Agent replied · 25 December 2024

We are delighted that you took the time to leave a five-star review about your experience with our Wimbledon office. Thank you. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

High quality estate agents.

The professional approach by every member of staff was very reassuring and helped us through a stressful time. Emma, in particular, was wonderful and definitely sorted out many difficulties during the four months before we completed and moved. We would highly recommend your company to all.

Tricia · 25 June 2025

Agent replied · 25 September 2025

Dear Tricia, we are very happy to hear that you would recommend Jackson-Stops estate agents, and that Emma and the team were approachable, reassuring and helped you through! With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Jess Lynagh Review

Overall experience from Jackston-Stops was adequate but we found Jess Lynagh to be very helpful, kind, responsive, and accommodating. Thanks Jess!

Justin · 12 August 2024

Agent replied · 24 August 2024

Dear Justin, thank you for taking the time to leave a review and we are very pleased that the service you received from Jess was kind, responsive and accommodating. If there is anything we can learn from your experience please do contact us at info@jackson-stops.co.uk. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

A huge thank you to Toby and the team…

A huge thank you to Toby and the team at Jackson-Stops! They have worked tirelessly to secure the sale of our home and we really appreciate all they have done.Toby's experience, honesty, knowledge and professionalism gave us immense confidence throughout the process and we were grateful to leave everything in his very capable hands. Thanks so much!

Candy · 19 May 2021

Agent replied · 10 June 2024

Dear Candy, thank you for sharing your experience of working with Toby and our Mid Sussex team. We're glad their experience and know-how shone through during the process of selling your home. Best wishes from us all at Jackson-Stops.

5/5

Google

Jackson Stops have just conducted the sale of my house and I have been delighted with the whole service. Extremely professional and efficient from start to completion. Great presentation and marketing. Would highly recommend them but huge thanks to Lottie.

Carol · 10 June 2023

Agent replied · 11 June 2024

Dear Carol, thank you for your kind words. It has been a pleasure. Best wishes from the team at Jackson-Stops.

5/5

Trustpilot

Could not fault the service we had…

Could not fault the service we had from Anthony Inskip at Jackson-Stops Woburn. We certainly had a few challenges along the way but Anthony kept us informed at every step so we were not kept in the dark. We eventually moved into the most perfect house and we love it and cannot thank Anthony enough.

Christine · 21 September 2021

Agent replied · 10 June 2024

Dear Christine, thank you for your review, highlighting the communication skills of our Woburn team. We're delighted to hear you're happy in your new home, your feedback will mean a great deal to Anthony in particular. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Jackson-Stops Newmarket

I worked with Zoe Everett to find a great letting for my family. At every point in the process, Zoe was friendly, transparent, and communicated well. She helped mitigate the stress with the entire process.

Trey · 17 October 2023

Agent replied · 10 June 2024

Dear Trey, it's lovely to hear that the service you received from Zoe was friendly, transparent and with good communication. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Excellent from beginning to end!

We used Jackson-Stops to find a rental property last year and again this year. Both times our experience was second to none! So professional throughout and excellent communication. We mainly dealt with Isabelle and she was super. So efficient and did everything she could to help us along the way. I would highly recommend Jackson-Stops 👌

Caroline · 6 July 2021

Agent replied · 10 June 2024

Dear Caroline, we're delighted to have been able to help you find your recent rental properties. Thank you so much for your five star review. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

The great team at Jackson-Stops in Linfield

Guy, Alice and Toby made the process of selling our house as painless and problem free as possible. They arranged and handled the viewings very efficiently and as a result we sold quickly with the minimum of stress. They worked hard on our behalf and on top of that, they’re nice people to deal with!

Fred · 7 June 2021

Agent replied · 10 June 2024

Dear Fred, thank you so much for sharing your experience of our Mid Sussex branch. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Matt Cutting and the team at the Bury…

Matt Cutting and the team at the Bury St Edmunds office provided us with a professional and exceptional service throughout the whole sales process. We are so glad that we instructed this company and appreciated Matt's advice, guidance and attention at all times. We would highly recommend Matt and his team whether you are buying or selling.

BSE · 10 December 2020

Agent replied · 10 June 2024

Thank you so much for your kind review, we're really proud of Matt and his team who ensured your experience with Jackson-Stops was 5 star worthy! Please don't hesitate to reach out if you need any assistance in the future. Best wishes from us all.

5/5

Trustpilot

Fantastic company

I have recently purchased my dream home through Jackson stops. I cannot fault them in anyway! We dealt with Anthony from start to finish and he really did go above and beyond for us, thank you.

Katie · 9 August 2023

Agent replied · 10 June 2024

Dear Katie, thank you for taking the time to leave a review and we are delighted that the service you received was faultless. With best wishes from all at Jackson-Stops.

5/5

Trustpilot

Excellent management service!

Having been with Jackson-Stops since 2009, I’m very happy with their professionalism, specially I would like to thank Margaret Heath in the Property Management department as she’s always been friendly, efficient and helpful!

Bahar · 19 October 2023

Agent replied · 10 June 2024

Dear Bahar, we're very happy to hear you've been with Jackson-Stops as your property agent since 2009, and that Margaret is friendly, efficient and helpful. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Weybridge branch good review

Amy at the Weybridge branch was very communicative and did an excellent job of showing the property I saw, pointing out the features that might be attractive.

Amanda · 2 December 2025

Agent replied · 7 June 2026

Dear Amanda, thank you for your five star review of Jackson-Stops Weybridge, and we are pleased to have been of service.

5/5

Trustpilot

Trusted in every way taking the hassel and stress away from you.

I have dealt with many estate agents in the past as I was in the business myself for.many years. The training I received was excellent so this review is being very honest and true. Alice from Jackson Stopps of Wimbledon Is as professional as you can get. Prompt service and action taken immediately she is the best Property Manager I have come across. I would definitely fully recommend Jackson’s Stopps to look after my property and also for sales too.

Julia · 8 November 2023

Agent replied · 10 June 2024

Dear Julia, it's great to hear that a property professional rates the service of our Wimbledon office, and Alice in particular, as 'as professional as you can get', and that you would recommend our services. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Highly recommend Toby and the team at…

Highly recommend Toby and the team at Jackson-Stops Mid Sussex. They went above and beyond to get our house purchase through on time for us, really lovely people, great communication and would definitely recommend to anyone in the area looking to buy or sell. Thank you Toby and the team!

Rachel · 14 February 2022

Agent replied · 10 June 2024

Dear Rachel, we're delighted to receive such high praise for our fantastic Mid Sussex team. Congratulations on your new home! Best wishes from us all at Jackson-Stops.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Jackson Stops's Google reviews

Questions about Jackson Stops Newmarket

How many reviews does Jackson Stops Newmarket have?

Jackson Stops's Newmarket office has 600 reviews across two platforms: 111 on Google, 489 on Trustpilot (across the whole business).

What is Jackson Stops Newmarket's rating?

Jackson Stops Newmarket is rated 4.7 out of 5 across all 600 reviews, and 4.8 out of 5 on Google from 111 reviews.

Where is Jackson Stops's Newmarket office?

Jackson Stops Newmarket, 168 High Street, Newmarket, CB8 9AJ.

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