Trusted Agent profile · Newmarket

Jackson Stops Newmarket reviews

4.7

★★★★★ Excellent

600 reviews across 2 platforms

168 High Street, Newmarket, CB8 9AJ

Jackson Stops's office in Newmarket, at 168 High Street, is rated 4.7 out of 5 across 600 reviews on two platforms, including 111 Google reviews rated 4.8.

Google logo

4.8 / 5

111

Reviews on Google

This office

Trustpilot logo

489

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Newmarket office, from every platform, shown as written. First names only.

5/5

Trustpilot

I've known the team at Jackson Stops…

I've known the team at Jackson Stops Newmarket for many years and every time I see them they come up trumps!

S · 27 April 2024

Agent replied · 10 June 2024

Thank you for taking the time to leave a review about our Newmarket team, and it is good to hear that they come up trumps every time! With best wishes from everyone at Jackson-Stops.

5/5

Google

Lottie was a great help when answering any questions or queries I put her way. Nothing was too much trouble for the Newmarket office & we appreciate all their hard work in enabling us to buy our new home.

Stuart · 10 June 2020

5/5

Trustpilot

Justine and John at the Weybridge…

Justine and John at the Weybridge Branch have just helped us buy our home. They were superb throughout the process ensuring communications lines were up and that all parties were kept on track !

Hani · 26 May 2023

Agent replied · 10 June 2024

Dear Hani, thank you for taking the time to leave a review and we are very pleased that your experience with the team at our Weybridge branch was "superb". With best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Excellent service

We sold our house this month through Jackson Stops Woburn and the process was extremely easy and well managed. Everyone is e spoke to was very helpful and attentive and the sale went through very quickly. I would definitely use them again. Thank you

Danielle · 24 May 2022

Agent replied · 10 June 2024

Dear Danielle, thank you for taking the time to leave your five star review of our fabulous Woburn team. Best wishes from us all at Jackson-Stops.

5/5

Google

We let our family home through JSS and the service from Paula and her team was first class. They found us the perfect tenant. If you have a property to let or sell I fully recommend using JSS.

Caroline · 10 June 2020

5/5

Trustpilot

We would like to congratulate Neil and…

We would like to congratulate Neil and Anthony at Jackson Stops for making our recent purchase a simple and easy transaction . They were helpful and friendly all the way through and went above and beyond when needed. We would definitely recommend them in the future. Siobhan and Eugene

Siobhan · 8 July 2021

Agent replied · 10 June 2024

Dear Siobhan and Eugene, thank you for taking the time to leave a review of our wonderful Woburn team, it sounds as though they helped make your sale as stress free as possible. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Tallulah has always responded quickly…

Tallulah has always responded quickly to any questions or concerns, and is friendly and accommodating. In general my experience with Jackson Stops has been professional and efficient. Thanks!

Russ · 13 October 2023

Agent replied · 10 June 2024

Dear Russ, a great review - thank you for posting, and we're delighted to hear your experience with Jackson-Stops has been professional and efficient. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

A great team

Everybody hates Estate Agents and we were beginning to but we switched to J-S and we love them! Could not be more friendly and helpful and always respond to emails and calls quickly. As sellers, they got us plenty of viewings and a sale. Can't recommend them highly enough.

Carey · 20 May 2021

Agent replied · 10 June 2024

Dear Carey, thank you for your honesty, we're glad we could convince you that brilliant estate agents do exist! Best wishes from us all at Jackson-Stops.

5/5

Google

We rented a property from Jackson-Stops and the staff have been great. Always friendly and ready to help. They have all been so helpful and Paula has been amazing. Would definitely recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Attica · 27 August 2020

5/5

Google

Chloe who deals with my flats for long time and she is fantastic.

Bulent · 27 July 2024

Agent replied · 8 December 2024

Thank you for your feedback and for being a loyal long standing client. It is much appreciated.

5/5

Trustpilot

Finding a new home is never easy

Finding a new home is never easy, especially in today’s market. Antony in the Weybridge branch however, did not only offer a high degree of professionalism and knowledge, but also a friendly and personal approach. Out of all the estate agents I was dealing with, he was the only one who went above and beyond to stay in regular contact to highlight properties which fitted my criteria as they were being launched. Would not hesitate to use them again.

T · 19 August 2021

5/5

Trustpilot

Very professional with good…

Very professional with good communication. Nice people to deal with.

Friend · 5 September 2024

Agent replied · 25 December 2024

Thank you for your five-star review. We are delighted that you found the team professional and nice to deal with. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Great service from Jackson Stops

Sold and bought through Jackson Stops who kept us well informed in a timely manner throughout both transactions. Genuinely felt they understood the importance of good communications and were acting in our best interests. Super helpful all round. Definitely the estate agent to use in Dorking.

Mrs · 3 October 2021

Agent replied · 10 June 2024

Dear Mrs Major, thank you for reviewing our Dorking team, we're of course delighted to hear how our team's experience and communication skills shone through for you. Best wishes in your new home, from all of us at Jackson-Stops.

5/5

Trustpilot

Jackson-Stops (Anthony and Neil in…

Jackson-Stops (Anthony and Neil in particular) were excellent. Kept in regular communication with us and proactively kept all parties to the transaction appraised. Actively driving the transaction. Professional and proactive throughout. Thank you - no hesitation in recommending them.

Sacha · 17 September 2022

Agent replied · 10 June 2024

Dear Sacha, thank you for your review, we're delighted Anthony and Neil's professional service shone through. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Jackson Stops were a pleasure to deal…

Jackson Stops were a pleasure to deal with. Always available on the phone to advise and reassure, they sold my flat just after Lockdown, not an easy time for anyoneThe photographs were great, the price seemed accurate and every one of the team was friendly and professional throughout. Fully recommended

Cecilia · 17 November 2020

Agent replied · 10 June 2024

Dear Cecilia, thanks so much for taking the time to praise the service you received from us.

5/5

Google

Bought a property Through Jackson Stops in February. Lotto was very knowledgeable & often more help than the estate agent I was using to sell. Helped to make my move a lot smoother than it could have been.

Jill · 11 June 2019

5/5

Trustpilot

Midhurst JSS

Midhurst JSSNick is very well informed re the local market. He is knowledgeable and very approachable. Would highly recommend for both buying and selling. JSS Midhurst seemed to have far more insight as to what was coming on to the market than any other of the local firms.

Anonymous · 22 February 2021

Agent replied · 10 June 2024

Thank you for your review, highlighting our local market knowledge and insight. We will ensure your feedback reaches Nick and our Midhurst team. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Jackson Stops Newmarket

Jackson Stops Newmarket have been extremely helpful in assisting us purchase our new home. We can’t praise Sam, Lottie, and the whole team enough! Thank you all!

Becca · 31 August 2023

Agent replied · 10 June 2024

Dear Becca, what a lovely review - thank you. We're pleased the service you received from the whole team at Jackson-Stops Newmarket was worthy of a review! With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Thanks Margaret, you are a star!

We have been with this agency for more than 20 years e we appreciated the hard and dedicate work of MargaretHeath. She is a star!

Erica · 19 October 2023

Agent replied · 10 June 2024

Dear Erica, it's fantastic to hear that you've been with Jackson-Stops as your agent for more than 20 years, and that Margaret provides you with dedication and hard work. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Three Cs

Jackson-Stops were confident consistent and communicative throughout. From the moment Nick gave us a valuation, to Margaret conducting the viewings to Sara keeping us up to date with news and views JS were smooth operators who made our sale slide nicely along. John and Helen K

Helen · 3 July 2021

Agent replied · 10 June 2024

Dear Helen, thank you for sharing your experience working with Jackson-Stops, we're glad to hear our skills and professionalism ensured a smooth sale. Best wishes from us all.

5/5

Trustpilot

They did a good job selling our house

They did a good job selling our house, a good team.

Thomas · 22 July 2024

Agent replied · 24 August 2024

Dear Thomas, thank you very much for your five-star review of our Bridport & Dorchester team and we wish you well in your new home. With best wishes from everyone at Jackson-Stops.

1/5

Trustpilot

Our rental was not as described

Our rental was not as described The agents took so long to rectify the problemsThey are never passed on the exact facts to the landlady, who was not a very nice personThe facts were twisted by both parties to their advantage A very unhappy period in our lives

Sandra · 4 January 2021

Agent replied · 10 June 2024

Dear Sandra, we are really sorry to hear of your experience, if you'd like to email further details, we will investigate - social.media@jackson-stops.co.uk.Best wishes, Jo from the Jackson-Stops marketing team

5/5

Trustpilot

Fabulous at communication ....

Fabulous at communication at every stage of the selling and buying process; they did what they said they were going to do and when they said they would - making the whole moving journey a little less stressful. Thank you hugely.

Mads · 1 April 2022

Agent replied · 10 June 2024

Dear Mads, we're delighted our staff took the stress out of your move. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Jackson provided good service.

Jackson provided good service.Alice,

Alice · 9 November 2024

Agent replied · 25 December 2024

Dear Alice, we very much appreciate your five-star review. With best wishes from everyone at Jackson-Stops.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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