Every review we hold for the Newmarket office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotDarren posses great customer skills
Darren posses great customer skills, he is non judgmental, always courteous, approachable and addresses customers by name. Has no problem building rapport when attending to customers.Really good at following up with the clients needs to ensure they are never left in the dark. Keep it up!Has the natural ability to understand and feel what customers are experiencing, as such is able to meet customers needs effectively. Elalio Silunyange
Elalio · 27 October 2022
Agent replied · 10 June 2024
Thanks for an amazing 5* review Elalio! We will always look for the best ways to help our customers.
★★★★★ 5/5
TrustpilotReally friendly and helpful staff
I had to use Cinch for things that were left over when I moved home. They were so friendly and helpful; nothing was too much trouble for them. I was almost sad to leave! Andrew is the star of the show and will go above and beyond to help you with your stuff!
Price · 15 September 2022
★★★★★ 5/5
TrustpilotExcellent service n friendly…
Excellent service n friendly especially Jason couldn't be more helpful help given for heavy items barrow etc made to feel at home definitely use n recommend again
James · 25 November 2021
Agent replied · 10 June 2024
Thankyou for a brilliant 5* review James. I'm really pleased we could help you on your move and that we provided the best service to suit your needs.
★★★★★ 5/5
TrustpilotGreat and safe storage with helpful staff in LB. Would highly recommend to other customers
Helpful staff from LB branch provided all the information we needed on-site, so assistance made us have a pleasant/easier experience and helped us to pick up the most suitable option for us in terms of price, size and duration. We managed to store our stuff and ensured our peace of mind. The cost was attractive and weighed in our decision too.
L.S.P · 15 June 2023
Agent replied · 10 June 2024
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
GoogleFrazer was incredibly helpful
And explained our best options
We had a very good welcoming
And a very pleasant experience
Excellent customer service
Ian · 23 September 2024
★★★★★ 5/5
TrustpilotFatima from Enfield was wonderful from…
Fatima from Enfield was wonderful from start to finish. Very good experience and wonderful.
Henry · 12 May 2023
Agent replied · 10 June 2024
Hi Henry, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotThe team goes all the way and beyond
Been a customer of the Chippenham Unit for 2.5 years, and I have never had any troubles. It was easy to sign in and equally to give notice. Always kept informed about accessibility (i.e. special times on Bank Holidays) and the team (Andrew and Paul) have always been very helpful with any queries I had. No longer need the space hence why we are leaving it, but I highly recommend it
Samuel · 17 September 2024
★★★★★ 5/5
TrustpilotAndrew and Paul @ Chippenham, Wiltshire.
We've just finished an 8 week rental.Andrew and Paul at Chippenham Cinch have been an absolute pleasure from start to finish.From a store visit in person then followed by many emails from myself pestering Andrew, he's been very accommodating. The site is very easy to access, kept clean and tidy with no issues within our term.We would definitely look into a long term rental for those house items we don't want around the house.A massive thank you !
Jake · 17 May 2024
★★★★★ 5/5
TrustpilotI can't fault the service that I've…
I can't fault the service that I've received from Cinch Self Storage, in Leighton Buzzard.All the staff, Jason, Aron and Mathew always have a smile on their faces, and are extremely professional, very courteous, friendly and bend over backwards to assist in anyway they can, nothing is too much trouble. In addition, the building is always clean and tidy, and secure. Thank you!
Karen · 29 March 2023
Agent replied · 10 June 2024
Hi Karen, Thank you for your wonderful review of the Leighton Buzzard store and team. We're so pleased that the team exceeded your expectations and hope to see you again soon. Sincerely, - The Cinch Self Storage Team
★★★★★ 5/5
TrustpilotDylan from the Earlsfield branch was…
Dylan from the Earlsfield branch was great, he helped my mother and I out with finding a unit. We viewed and booked the unit the same day, he was informative and helpful and patient with us despite being close to closing. Definitely recommend!
Customer · 9 July 2024
Agent replied · 10 June 2024
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotJamee made our stay very comfortable
Jamee made our stay very comfortable, we felt very welcome and she was at hand to our queries and needs. She is very customer focus and hospitable.
Saddie · 9 July 2024
★★★★★ 5/5
GoogleFrazer is always very helpful and friendly, had a lot of time for us showing us around the storage units and explaining everything to us.
Dolly · 12 August 2024
★★★★★ 5/5
TrustpilotGreat service
Great service, the 2 girls I met in the office Becky and Lauren were so friendly and helpful. 100% will recommend the Letchworth Cinch to anyone.
Danny · 11 December 2021
Agent replied · 10 June 2024
Thank you for your Excellent 5* review Danny. It was a pleasure meeting you and glad we could be of assistance.
★★★★★ 5/5
TrustpilotNewmarket, Suffolk branch.
I’ve recently relocated from USA to UK. The ladies (Nijole and Gosia) at the Newmarket Suffolk branch were so helpful. Great communication via email and once I arrived they were very flexible and patient! The facility itself is clean, user friendly and I feel confident with my belongings being stored there. Highly recommend
Carly · 19 December 2023
Agent replied · 10 June 2024
Hi Carly,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotCinch Storage, Seaford
The team at Cinch Storage in Seaford have been amazing! Ed and Chris are so helpful, they made everything so easy for our first experience of using storage services. The storage facility is spotlessly clean and feels so secure and safe with easy access any day/time. Would highly recommend!
Susan · 12 March 2024
Agent replied · 10 June 2024
Hi Susan,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotBrilliant staff
Brilliant staff! Fatima was super helpful and friendly. Happy to recommend Cinch!
Romain · 15 June 2023
Agent replied · 10 June 2024
Hi Romain,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotFriendly storage facility with excellent security.
Super friendly guys and very efficiently run storage facility! Security is top notch, with CCTV and codes to get into the building. I highly recommend Cinch storage.
Gina · 8 September 2021
Agent replied · 10 June 2024
Thank you Gina for your great 5* review, much appreciated.We do aim to be as helpful and flexible as possible.Best wishesCinch Storage
★★★★★ 5/5
TrustpilotStaff were super friendly and made the…
Staff were super friendly and made the move into the storage and very easy for our removal team to come and collect … great pricing and super secure.
Matthew · 23 January 2026
★★★★★ 5/5
TrustpilotGreat facility and friendly, efficient team
All the staff including Lauren and Becky were excellent, friendly and really helpful. The facility is clean and secure, the extended hours access is very useful.
David · 2 November 2021
Agent replied · 10 June 2024
Hi Dave,Thank you for such a great 5* review.We aim to be as helpful as possible. We wishes you all the best,
★★★★★ 5/5
TrustpilotExcellent customer service
I have been renting a unit at Cinch storage in enfield for the last 4 months. We have easy access to the unit and the staff are always helpful. Andriana who works there is always smiling and happy to assist when we have questions or need assistance. I would highly recommend to anyone who needs a place to store their things.
Stella · 3 May 2023
Agent replied · 10 June 2024
Hi Stella,Thank you so much for your wonderful 5* review of our Enfield store and team!We really appreciate your business and hope to see you again soon.Sincerely,- The Cinch Self Storage Team
★★★★★ 5/5
TrustpilotExcellent
I used clinch for a period of about 10 months whilst moving house found the opening hours were ideal and Sally and the team were super friendly and helpful.
Gary · 16 March 2021
Agent replied · 10 June 2024
Hi Gary,Thank you for taking the time to leave a 5* review. We take real pride in providing a helpful and convenient service , so we are delighted with your feedback.Best Wishes,Cinch Storage
★★★★★ 5/5
TrustpilotAbsolutely brilliant service by Aaron and Team…
Absolutely brilliant service by Aaron and the team at Cinch!! Would highly recommend and will definitely use again in the future!
MR · 25 September 2024
★★★★★ 5/5
TrustpilotVery efficient service
Josh and Max were really efficient and did all the heavy lifting of my bits into their van and then onto their storage unit. Very reliable service that meant I didn’t have to lift a finger!
Phoebe · 8 February 2018
Agent replied · 10 June 2024
Thank you Phoebe, will be sure to pass on the feedback to Josh and Max.
★★★★★ 5/5
GoogleBrilliant, really helpful staff and had a great experience. Frazer was brilliant and would 100% recommend to anyone needing storage
Nancy · 9 October 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
