5/5
GoogleVery professional company
Agent replied · 5 July 2023
Thank you for leaving a 5* rating for our Newmarket team.
Trusted Agent profile · Newmarket
Cheffins Residential Newmarket reviews
★★★★★
280 reviews across 3 platforms
2 Black Bear Court High Street, Newmarket, CB8 9AF
Cheffins Residential's office in Newmarket, at 2 Black Bear Court High Street, is rated 4.7 out of 5 across 280 reviews on three platforms, including 195 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Cheffins Residential won in 2026.
Awards
The Trusted Agent 2026 results for Cheffins Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Newmarket office, from every platform, shown as written. First names only.
Google3/5
GoogleGot what I was phoning about - house valuation. Nothing special about my call.
Agent replied · 5 July 2023
No problem at all. Do let us know if we can be of further assistance.
1/5
FacebookI have never met such rude unhelpful staff - would never recommend Cheffins Newmarket
Agent replied · 18 October 2023
Hi Karen, I'm so sorry that you believe that you didn't receive the best service. Would you like to direct message me about the issues that you experienced - marketing@cheffins.co.uk If we know what went wrong, we can try and put it right.
5/5
GoogleVery pleased with the service provided, good communication and professional throughout
Agent replied · 5 July 2023
Thank you for your review, we appreciate it.
1/5
GoogleTerrible customer service.
Agent replied · 5 July 2023
Thank you for your feedback and we're sorry to hear that you received poor customer service. If you would like to email us more details, we can look into why this occurred. The best contact is marketing@cheffins.co.uk
1/5
FacebookEmploy staff who listen. Staff who respond to emails and want to rent properties fast.
4/5
GoogleOne needed to be 10 feet tall to see all the window diplays or a good pair of binoculars!!
5/5
FacebookGreat friendly service for the past 15 months. I'm actually going to miss dealing with Kayleigh x
5/5
GoogleRating only, no written review.
Agent replied · 30 December 2025
Thank you for leaving a 5* rating.
5/5
GoogleRating only, no written review.
Agent replied · 30 December 2025
Thank you for leaving 5* rating.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Thank you for leaving a 5* rating.
5/5
FacebookFriendly and professional service! Highly recommended!
5/5
FacebookFriendly and professional service! Highly recommended!
3/5
GoogleGreat with info
Agent replied · 20 June 2024
Thank you for taking the time to leave us some feedback.
5/5
GoogleRating only, no written review.
Agent replied · 5 July 2023
Thank you for taking the time to leave our team in Newmarket a 5* rating.
5/5
GoogleRating only, no written review.
Agent replied · 5 July 2023
Thank you for taking the time to leave a 5* rating for our team in Newmarket.
5/5
GoogleRating only, no written review.
Agent replied · 5 July 2023
Thank you for leaving a 5* rating.
5/5
GoogleRating only, no written review.
Agent replied · 5 July 2023
Thank you for taking the time to leave a 5* rating.
5/5
GoogleRating only, no written review.
Agent replied · 5 July 2023
Thank you for taking the time to leave a 5* review.
3/5
GoogleOk
5/5
GoogleRating only, no written review.
Agent replied · 5 July 2023
Thank you for leaving a 5* rating.
5/5
GoogleRating only, no written review.
Agent replied · 5 July 2023
Thank you for taking the time to leave a 5* rating.
3/5
GoogleRating only, no written review.
Agent replied · 5 July 2023
Thank you for leaving a review.
4/5
GoogleRating only, no written review.
Agent replied · 5 July 2023
Thank you for leaving a rating.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Cheffins Residential Newmarket
Has Cheffins Residential won any awards?
Yes. In The Trusted Agent 2026 awards: Cheffins Residential, Newmarket won Trusted Agent; Cheffins Residential, Saffron Walden won Trusted Agent.
