Every review we hold for the Newhaven office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMe and my partner have recently moved into our new flat, this is our first time moving out together. Tom was very friendly helped us book a viewing and before we knew it we had a moving date! He also was quick to reply with any queries we had with the flat.
Overall for a new company they have done a wonderful job and me and my partner very happy with our new home.PositiveResponsiveness, Professionalism
Luna · 23 October 2021
Agent replied · 31 May 2023
Hi Luna,
Thank you for taking the time to leave us such a kind review, it means a lot to hear such positive feedback. It was an absolute pleasure dealing with you and Matt throughout the process. We hope you are all settled in your new home.
Many Thanks,
Tom & Ben
★★★★★ 5/5
GoogleBen and the team are great. From the first call there is a warm and welcoming voice and can't speak highly enough of them.
S · 26 March 2025
Agent replied · 25 December 2024
Thank you Stephen. It’s always nice to hear such lovely feedback.
★★★★★ 5/5
GoogleLiz, Tom and Ben have been fantastic at supporting us through selling our properties and buying our new home. We can’t thank you enough for your help. Liz went above and beyond to get everything to run smoothly. We would definitely recommend South Coast Residential brilliant service and communication throughout. Thanks again guys :)
Sarah · 26 March 2025
★★★★★ 5/5
GoogleThe team at South Coast Residential were superb throughout the process of selling our flat. All three of the team have an incredible knowledge of the local area and listened to exactly what we wanted in our onward property, they always helped where they could even when they did not have to. Always available with a friendly face whenever we had a question or query. Liz especially had the patience of a saint and constantly went above and beyond to ensure our experience was as stress free as possible. The whole team were very supportive and we felt much more than just customers with the service they provided us, which was far superior to estate agents we have dealt with in the past. We have no plans to move again but if the opportunity arose we know we would be repeating our custom with the team at South Coast Residential. Thank you for all your endeavors and determination in helping us achieve the move we wanted, Zoe & Paul Williams.
Paul · 26 October 2025
★★★★★ 5/5
GoogleBought our first house with South Coast Residential. Liz was a star from start to finish.
Kieran · 26 March 2025
Agent replied · 25 December 2024
Thank you Kieran, it was lovely to deal with you both. We wish you all the best in your new home.
★★★★★ 5/5
GoogleFantastic service from start to finish.
I brought my first home through South Coast Residential & they were a great help. Will certainly be using them again in the future.
Thank you Liz, Ben & Tom.
Brian · 26 March 2024
Agent replied · 26 July 2023
Thank you for the great feedback Brian. Wishing you both all the best for the future. Please do pop in and see us when you are next in the area. Thank you, The team.
★★★★★ 5/5
GoogleLiz was amazing throughout the whole experience, keeping me constantly informed and providing an above and beyond service. Her dedication and expertise helped me to feel confident and ensured the sale went through with no problems
Michael · 26 March 2024
Agent replied · 25 December 2024
Thank you so much. Pleasure to work with and you know where we are in the future. Thanks again.
★★★★★ 5/5
GoogleThe team at South Coast were absolutely amazing. As first-time sellers, we couldn’t have asked for a better experience, they made the whole process feel easy and stress-free. From start to finish, they were always happy to help and kept us fully updated every step of the way. We truly couldn’t recommend them highly enough. Thank you so much!
Shakira · 26 February 2026
★★★★★ 5/5
GoogleWe would highly recommend the team at South Coast Residential. They’ve been so helpful throughout the whole process of buying our first home. They’ve been so patient and accommodating, answering all our questions quickly and explaining the process as we went. We’re so grateful for all of the support we’ve had from Tom, Liz and Ben. Thank you all again!
Millie · 26 March 2025
Agent replied · 25 December 2024
Thank you so much for the lovely words Millie. We wish you all the best in your new home and can’t wait to see the transformation. Best wishes.
★★★★★ 5/5
GoogleWe want to thank Liz from South Coast Residential for an amazing work she has done throughout the whole process of buying our first home. She was very responsive, helpful and professional. We won’t lie if we say that Liz was more supportive than our solicitor. We will definitely use South Coast Residential in the future.
Anton & Maria
Anton · 26 March 2022
Agent replied · 31 May 2023
Thankyou for your kind words Anton. Liz is an asset to South Coast Residential and its always lovely hearing it from our customers. Wishing you and Maria the very best with your new property. You know where we are should you require our services in the future. Many thanks, The team.
★★★★★ 5/5
GoogleLiz & the team at South Coast have been absolutely great from start to finish. They will keep you right up to date with everything & nothing is ever too much trouble. Having a WhatsApp group for communication was really helpful too. I could not have wished for a better company and team and I would definitely recommend them.
Dawn · 26 March 2025
Agent replied · 25 December 2024
Thank you Dawn. It was lovely to work with you and sell your property. Take care and thanks again.
★★★★★ 5/5
GoogleI can not recommend South Coast Residential enough, they supported me with the purchase of my first property. The support and communication was exceptional and I was kept fully updated throughout the entire process. All of the staff are approachable and very knowledgeable - Can not thank them enough in making a stressful process, stress free.
Colin · 26 March 2025
Agent replied · 25 December 2024
Thank you so much for your our kind words Colin. We all wish you all the very best in your new home. You know where we are if you need us.
★★★★★ 1/5
GoogleUnpleasant experience,.not good for business when you lose a significant amount of money on a property investment / deal "
Alexander · 19 March 2026
Agent replied · 26 March 2026
Thank you for the feedback, however we have check our system & never have dealt with any customer under this name.
Please do call us so we can discuss your review.
Thank you.
★★★★★ 5/5
GoogleJust a quick note to say thank you to the team at South Coast Residential, particularly Liz who was a great help all the way through the process, keeping us informed and dealing with everything in a really quick and professional manner. Would certainly recommend!
Mark · 26 March 2023
Agent replied · 31 May 2023
Thank you Mark for the great feedback. It has been a pleasure dealing with yourself. Good luck in the future and should you need our services then you know where we are. Many thanks, The team.
★★★★★ 5/5
GoogleAmazing help with the team from South Coast Residential expecially from Ben who helped be through the process from start to finish for my new home. Everyone has been so helpful Ben,Tom and Liz nothing is ever a problem for the team.
They made the whole process run smoothly and not stressful any questions I had would be answered. There communication was incredible. I would highly recommend south coast residential to anybody what a great local company!
Lucy · 26 March 2024
Agent replied · 25 December 2024
Thank you so much. Pleasure to work with and you know where we are in the future. Thanks again.
★★★★★ 5/5
GoogleAn amazing experience with south coast residential in a property I rented. Tom is always quick to respond and sort out any problems.Thank you for all your assistance over the last few years. Such a pleasure, would highly recommend South Coast Residential
Gail · 26 March 2023
Agent replied · 31 May 2023
Thank you Holly. Such nice feedback to receive. It was a pleasure to look after your flat for many years. We wish you all the best in the future and perhaps work together again sometime. Many thanks, The team.
★★★★★ 5/5
GoogleFab service from start to finish and even a lovely email after we moved in to make sure all went well. Easy to ring or email to get hold of an agent and any issues or questions resolved or answered quickly and thoroughly. Thanks Ben and Tom.PositiveResponsiveness, Quality, Professionalism, Value
Jessica · 23 October 2021
Agent replied · 31 May 2023
Good Afternoon Jessica,
Thank you for taking the time to leave us such a nice review. It was so nice to deal with you throughout the process. We look forward to speaking to you soon.
Many Thanks,
Tom & Ben
★★★★★ 5/5
GoogleBy far the best estate agency I have ever interacted with. They go above and beyond to provide a personalised service. They really get to know you and help find you the right home, as well as providing an amazing service and support throughout the whole buying and selling period. They have rethought how Estate agency works and made it into the service it should be. Cannot recommend them enough.
Shelly · 26 March 2024
Agent replied · 25 December 2024
Thank you Shelly. Amazing feedback that is greatly appreciated. We hope you are all settling into your new home.
★★★★★ 5/5
GoogleJust brought our first place through south cost residential and couldn’t be happier!
Lizz was amazing the whole way through and went above and beyond to help us through the whole process, couldn’t recommend them enough!
Harry · 26 March 2023
Agent replied · 31 May 2023
Thanks for your lovely words. Liz prides herself on her above and beyond approach to Estate Agency, so feedback like this really does help. Thanks again and we hope you are settling into your new home. Regards, the team.
★★★★★ 5/5
GoogleWe had the pleasure of having Liz guide us through our first buy, she made everything as stress free as possible. Communication was amazing, she is so easy to approach no matter how silly our questions felt.
We highly recommend South Coast Residential 🩷
CRISTINA · 26 March 2025
Agent replied · 11 January 2025
Thank you Cristina. Very kind feedback. Good luck in your new home. Can’t wait to see the before and after photos. Thanks again and speak soon.
★★★★★ 5/5
GoogleLiz gave us the absolute best service and made the purchasing of our first home so smooth and with no stress at all. I felt completely confident in Liz at all times and knew we were in safe hands. Recommend her to EVERYONE
Lolli · 26 March 2025
Agent replied · 25 December 2024
Thank you so much for the lovely feedback. Pleasure dealing with my with you and we wish you all the best in your new home
★★★★★ 5/5
GoogleCan't thank Liz and the team at South Coast Residential enough for everything they have done for us. Liz has been very professional, responsive and proactive throughout the entire process.
10/10 would recommend!
Bryan & CharisPositiveResponsiveness, Professionalism
Bryan · 23 October 2022
Agent replied · 31 May 2023
Thank you Bryan and Charis. It was a pleasure working with you both and we wish you the happiest of futures in your new home. From the team.
★★★★★ 5/5
GoogleBen and Tom have been super helpful and professional when helping us move into our new home. Ben has always been very supportive of any questions we have and has quickly resolved any issues for us. I'm really grateful that these guys have made it so stress free!
I loved the little welcome pack we received when we got given the keys too, it was a lovely little touch when we moved in.
I will be recommending this company to people. Thank you guys.
Sarah · 26 March 2023
Agent replied · 31 May 2023
Hi Sarah, Thank you for such wonderful words. You are both a pleasure to work with and wish you all the best in your lovely new home. You know where we are if you need us. Thank you, The team,
★★★★★ 5/5
GooglePrior to Southcoast residential taking over the property, getting through to my landlord was impossible and always a lengthy process to get any issues resolved. Since taking on the property, Ben and Tom have made the process seamless and all my issues are dealt with in a timely manner. Friendly, professional, approachable, agile, although still in its infancy, a trusted business I would highly recommend.
Lydia · 26 March 2024
Agent replied · 26 July 2023
Lydia, thank you so much for such lovely words! You are a pleasure to work with! From us all, we wish you all the best and will no doubt see you soon. Thank you again, The team.
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