Trusted Agent profile · Newhaven
★★★★★
128 reviews across 2 platforms
Unit 6 Enterprise Centre Denton Island, Newhaven, BN9 9BA
Charles Cox Lettings's office in Newhaven, at Unit 6 Enterprise Centre Denton Island, is rated 4.6 out of 5 across 128 reviews on two platforms, including 122 Google reviews rated 4.6.
Every review we hold for the Newhaven office, from every platform, shown as written. First names only.
5/5
GoogleI have recently joined Charles Cox Property Group as Lettings Manager, it is a very welcoming and inclusive place to work, I am enjoying my time working here.
Hi James. Many thanks for the review. Always great to know you're enjoying being part of a great team. Thank you for all the work you have recently put in on the lettings!
5/5
GoogleThanks to all at Charles cox without you my experience would been so much more stressful your expertise and professionalism is the best I’ve experienced thank you 🙏🏾 …
Thank you Remzi. Glad we could help and that you had an awesome experience.
5/5
GoogleI've always found the staff at the Charles Cox group to be very knowledgeable, friendly and resolve any issues quickly and professionally. Would.recommend.
Thank you Dave. Super feedback for the team and wishing you a very happy Christmas.
5/5
GoogleProfessional, helpful, understanding, I have had consistently good experience in working with Charles Cox Property Management. They do the job very well.
Thank you for your lovely review Deborah
5/5
GoogleI worked with Charles Cox for the last 4 months, everyone has been so welcoming, an amazing and supportive team, I enjoy every minute working with them.
Thank you Chloe - that's very kind of you.
1/5
FacebookAwful property management at Hamilton House
Blocked gutter downpipe at Hamilton House reported early November STILL not fixed. Dreadful service from this Company.
5/5
GoogleI have worked with this team for 6 months, everyones lovely to work with, a very professional team and wonderful group of people to work with
Thank you Tatiana - you are a very important part of the team, and we're glad to work with you!
5/5
GoogleThe team at Charles Cox Property Management are all so helpful and knowledgeable. Nothing is ever to much trouble and they really are a pleasure to work with. Keep up the great work!
Thanks for the review Laura. We certainly intend to keep up the good work! 😄 …
5/5
GoogleI have worked with the team at Charles Cox Property Management on various projects, it’s a pleasure to work with a firm that are professional, friendly and really know their business well.
Thank you Mark. It is a pleasure to work with your team too.
5/5
GoogleGreat company to deal with and lovely staff on the phones. When it comes to property management these guys know their stuff
Many thanks for your review. It's always good to work with you.👍 …
5/5
GoogleI’ve worked at Charles Cox for a short time, it’s a lovely place to work and everyone is so friendly and welcoming
Thank you Marie. Great to have you as part of our team!
5/5
GoogleI've known Matt for a long time and he's always been professional and hardworking. He is someone I can always go to for knowledge and advice. Would recommend.
Hi Mike, Thank you for your kinds words. It’s been a pleasure having my ear bent over the years. It also been nice to see you grow and achieve great things - just remember you never stop learning 😉 Matt.
5/5
GoogleHave worked with This firm and it’s owner for sometime now and have always found them to put the client first and foremost. Would definitely recommend if you are in anyway involved in leasehold property
5/5
GoogleChloe and Carla, it has been a pleasure working with you both. What a fantastic team. Many thanks.
Many thanks Charles for taking the time to review us and for your kind remarks re Chloe and Carla. 😊 …
5/5
GoogleVery friendly and welcoming team, recently moved into one of there properties and they have been so helpful and professional. Highly recommend.
Hi Owen, thank you for your review. We're glad you are happy in one of our properties!
5/5
GoogleGreat company to work with, good team work and atmosphere.
Many thanks for your feedback, it's most welcome
1/5
GoogleMost rude mannered people I’ve ever come across. Staff need training on how to speak to people like humans. Avoid at all costs
Hi Donna, we wondered if you had reviewed the wrong business? We notice you are not based in the south of England and we don't recognise you as one of our clients. We therefore think you may have mistaken us for the wrong company. If our assumption is wrong, please can you get in touch with matthew@charlescox.co.uk so we can address any problems. Thank you.
5/5
GoogleAlways quick to respond to reactive issues. They responded to our last maintenance issue with 30 mins of us contracting them. Would recommend
Thank you Lorraine. Pleased to learn it was a speedy response which is what we always strive for.
5/5
GoogleHad a query regarding noise I could hear in loft -had phone call from company straight away /next day visit !-problem sorted -great service -thank you Jake.
5/5
GoogleLaura really is an outstanding property manager and you’d be very safe in her hands
Thank you Amina. Laura is delighted you have mentioned her in a review and your feedback is much appreciated.
5/5
GoogleWe work closely with this company and they are the most attentive and responsive managing agents I've ever worked with. Very professional.
We really enjoy working with you and thank you for taking the time to review! 👍 …
5/5
GoogleSuch a lovely group of people. Great place to work and amazing teamwork.
Hi Laura. Many thanks for the review. It's great to have you as part of our team and we're delighted you love working with us all! 😊 …
5/5
GoogleGreat feedback from property manager Kirsty Harmen whilst working on one of her properties.
Many thanks Andy. Kirsty will be delighted to know.
5/5
GoogleMatthew and the team are extremely knowledgable, professional and go the extra mile to ensure everything runs smoothly. I would recommend them to anyone looking for a managing agent.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
