Every review we hold for the Newham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotZcFang in Embassy Gardens rent feedback
Victoria and Cynthia are really professional in arranging my move in new apartment and helping me a lot with the contract. They are quick and kind. This is a lovely agency l.
KAWA · 23 August 2024
Agent replied · 29 October 2024
Hi Kawa,Thank you for your kind words! We’re so pleased to hear that Victoria and Cynthia were able to make your move-in process smooth and efficient, and that they provided professional and friendly service. We always aim to deliver quick and helpful assistance, and we’re glad you had such a positive experience with our team. We wish you well in your new home!
★★★★★ 5/5
TrustpilotExcellent Service from Naomi Madourie
Naomi, a Junior Property Manager will go far. As a Landlord with a troublesome maintenance issue, she quickly sorted the problem out. Impressive work and a great communicator. Many Thanks.
TONY · 24 September 2024
Agent replied · 29 October 2024
Hi Tony,Thank you for your kind words and for recognising Naomi's hard work. We're thrilled to hear that she was able to resolve your maintenance issue quickly and effectively. We're confident she has a bright future ahead. We truly appreciate your feedback, and we’re always here if you need further assistance!
★★★★★ 5/5
TrustpilotThank you!
Rachael made my moving out experience so much smoother and stress free by anticipating my needs and arranging the cleaning and inventory for me. Johns&co has been an absolute dream to work with! Thank you!
Liina · 13 July 2023
★★★★★ 5/5
TrustpilotBryony Bowyer
Our property Manager Bryony Bowyer has taken great care to look after our needs at Pendant Court. Always quick to reply and helpful in her responses.
Justin · 23 November 2024
Agent replied · 24 December 2024
Hi Justin,Thank you for your kind words about Bryony. We're delighted to hear she has taken great care of your needs at Pendant Court. We will ensure she knows her efforts are appreciated!
★★★★★ 1/5
GoogleExtremely poor experience with Johns & Co. Vomit on the balcony when I moved in and took monts to replace a faulty bathroom fitting. I moved out two months ago have still not received my deposit despite there being no argument over the amount due. There have been delays every step of the process. I expect to have to contact the deposit protection scheme for it to be returned. Merry Christmas.
Hugo · 9 November 2020
Agent replied · 8 November 2024
Hello Hugo, we are sorry you have had a poor experience if you would like to email us at info@johnsand.co with more information we can investigate this further for you.
★★★★★ 5/5
TrustpilotNothing is too much trouble.
Nothing is too much trouble.Special mention to Odete Gomes.Outstanding!
Fouade · 5 December 2024
★★★★★ 5/5
TrustpilotThanks Bethel and Sarah
Mr. Bethel Gamma helped us to lease out the property very quickly with good rental.Ms Sarah Ferrira answered my questions promptly and follow up with the tenant on handover matters effectively.
Kwok · 3 September 2024
Agent replied · 29 October 2024
Thank you for your kind words. We're thrilled to hear that Bethel and Sarah were able to assist you effectively. It's our goal to provide prompt and professional service, and your feedback lets us know we are delivering a top-notch service to all our clients. If you have any further needs or questions in the future, please don't hesitate to reach out. Thanks again for choosing us!
★★★★★ 4/5
TrustpilotProperty manager review
Our property manager Spyros has been very responsive to maintenance issues that we have raised and helped to organise a timely resolution.
Emilia · 30 April 2024
★★★★★ 5/5
GoogleHad a really good experience with Danny King of John & Co (Royal Wharf). He was very proactive throughout our search and really pleasant to deal with. Highly recommend to get in touch with Danny for any rental enquiries in Royal Wharf and East London generally.
Nina · 9 November 2023
Agent replied · 8 November 2024
Hi Nina,
Thanks for taking the time to leave such a positive review. All the best.
JOHNS&CO Team
★★★★★ 5/5
TrustpilotSwift Rental Service
Fast tenant finding with correct suitability and good overall provisions to facilitate tenants checking out and checking in whilst keeping landlord well informed throughout the various stages
REGINA · 26 October 2024
Agent replied · 29 October 2024
Thank you for your kind words. We’re thrilled that you had a smooth experience and that was consistently communicating with you. Our team is committed to making the letting process seamless for our clients, and we’re glad you felt supported.
★★★★★ 5/5
TrustpilotServices provided by Johns & CO
Services provided by Johns & CO. is perfect. All processes are well organized and done with out any hassles. People are very professional and efficient. Agent Rachel Massey is great. Thanks for the team help.
Tommy · 16 June 2023
★★★★★ 5/5
TrustpilotVery positive property search…
Very positive property search experience, thanks Brooke and Alexandra for helping us finding the good property!
Yunfan · 5 August 2024
★★★★★ 5/5
TrustpilotPriscilla is great
The team in Johns & Co Royal Wharf is very professional. Priscilla is my account manager and she is amazing. She's very helpful and quick in providing support for any enquiries or issues.
Noha · 6 August 2023
★★★★★ 5/5
TrustpilotLiving in my dream flat - Thanks Nicholas
I’ve had my eye on my dream flat for years. Back in 2020, Nicholas Randall gave me a tour of one of the newest and chicest developments in East London, but due to the pandemic, my and my partner’s plans to move fell through. Fast forward two years, and my family is finally settled into our dream flat, with the help of none other than Nicholas. We even landed in a home better suited for us than the original one we had viewed, and decided to seal the deal with a two-year lease! My partner, our little pup and I are so happy and we couldn’t have done it without Nicholas. Not only is he knowledgeable and reliable, but he’s a really down-to-earth amiable guy. Wish every realtor was like him!
Erica · 31 August 2023
★★★★★ 5/5
GoogleExcellent experience throughout. Looking to rent in London, during pandemic circumstances, whilst being abroad was a challenge. Anthony Helena and the whole team were extremely professional, accommodating and efficient. Brilliant service every step of the way. It felt like we had a family member taking care of everything for us. We were very pleased to know that they are managing the property.PositiveResponsiveness, Quality, Professionalism, Value
Georgia · 9 November 2021
Agent replied · 8 November 2024
We'll be sure to pass this along to the team! Thanks for leaving a great review.
All the best,
Johns&Co Team
★★★★★ 5/5
TrustpilotGreat experience
I recently moved in to a property managed by Johns and Co and the whole move-in process, including the paperwork, was made very manageable and stress-free thanks to my lettings administrator Bethel. He has also been responsive to emails with further queries since moving in and helped fix an issue with one of my utility companies.
Kirsten · 5 December 2024
★★★★★ 5/5
TrustpilotRachael Adeyemo is a very professional…
Rachael Adeyemo is a very professional operator. She gets things done. She is an excellent communicator
John · 30 July 2024
★★★★★ 5/5
TrustpilotMystique was very helpful with our…
Mystique was very helpful with our recent move
Joe · 3 December 2024
★★★★★ 5/5
Trustpilotprofessional property manager
I only started a new tenancy with Johns and Co this month, I am so happy that I have been allocated to a super professional property manager: Ellie-Mai Hannan!
Nicole · 17 September 2024
Agent replied · 29 October 2024
Hi Nicole,We’re delighted to hear that you’re happy with Ellie's management. We will be sure to pass this positive feedback along to her. Thank you for sharing your positive experience with us!
★★★★★ 5/5
TrustpilotVery smooth process
Very smooth process. Mystique was very helpful!
Sophia · 17 December 2024
★★★★★ 5/5
TrustpilotCandice and Sebastian really help me a…
Candice and Sebastian really help me a lot during the whole process. They really make a lot of efforts to help us achieve a favorable deal and solve all kinds of problems. Really appreciate.
Estelle · 22 June 2024
Agent replied · 29 October 2024
Hi Estelle,Thank you for your kind review! We’re delighted to hear that Candice and Sebastian were able to assist you throughout the process and help you achieve a favourable deal. We appreciate your feedback and are always here to help!
★★★★★ 5/5
TrustpilotI have been working with Matt Spencer…
I have been working with Matt Spencer at JOHNS who is excellent. He is easy to communicate and is very professional. I feel comfortable knowing that he is incharge of my rental property. I just hope that the sales team could learn from people like Matt and be as professional and courteous as he is.
TJ · 15 December 2024
★★★★★ 5/5
TrustpilotDuncan was incredibly helpful in…
Duncan was incredibly helpful in dealing with our renewal process. He was very responsive and made everything seamless.
Stacey · 19 June 2024
★★★★★ 5/5
TrustpilotJohns&Co has been good to work with.
Johns&Co has been an excellent company to work with. Wai Yau, from the Compliance Division, also kindly took an initiative this week to thankfully keep us on track.
Salim · 26 September 2024
Agent replied · 29 October 2024
Hi both,Thank you for your kind words! We’re thrilled to hear you’ve had a great experience working with Johns&Co. We’re glad Wai's proactive approach has ensured things run smoothly for you. If there’s anything else we can assist with, don’t hesitate to reach out!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
