Every review we hold for the Newham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI am a tenant with Johns and Co Royal…
I am a tenant with Johns and Co Royal Wharf and greatly appreciate the efforts of Bryony to resolve issues with the flat promptly, keeping us informed at every stage
Anon · 16 July 2024
Agent replied · 29 October 2024
Thank you leaving this feedback. It's great to hear Bryony has been effective in resolving your property maintenance issues, and has kept you informed throughout the process. We will be sure to pass your appreciation along to her.
★★★★★ 5/5
TrustpilotParam and Faid have been very attentive…
Param and Faid have been very attentive and have been reacting promptly every time I need assistance. It’s greatly appreciated!
Ng · 20 December 2024
Agent replied · 29 October 2024
Thank you for your kind words about Param. We're delighted to hear that he provided you with an efficient and professional service, ensuring a safe and trustworthy experience. We'll be sure to pass along your appreciation!
★★★★★ 5/5
TrustpilotThanks Destini-Rikki
Have been with Johns & Co since beginning, and the letting team always performed professionally with efforts to make landlord feel at ease every steps of the way, great job!
Royal · 16 July 2024
Agent replied · 29 October 2024
Thank you for leaving this feedback. We are pleased to hear our team have successfully managed your property, alleviating any stress and supporting you in the process. Thank you for being a loyal client, we look forward to continuing this partnership in the future.
★★★★★ 5/5
TrustpilotI had Sam as my real estate agent and…
I had Sam as my real estate agent and Alda who was on the side of all the required documentation for the tenancy. Both of them have showed professionalism, kindness and very good level of service towards me, glad I had them!
Ilya · 11 November 2023
Agent replied · 24 December 2024
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Sam and Alda
★★★★★ 5/5
TrustpilotWe had a great and smooth experience…
We had a great and smooth experience with Sardar Berzo. He was very reactive regarding the boiler/mold issue we had and reachable at all times. His efficiency definitely surpasses our expectations.
Anne · 24 June 2024
Agent replied · 29 October 2024
Hi Anne,Thank you for your wonderful review! We're thrilled to hear you had a smooth experience with Sardar. It's great to know he was efficient and responsive with your maintenance issues. If you need anything else, don't hesitate to reach out!
★★★★★ 5/5
Trustpilotthank you
thank you for ellis work and help and his colleagues support during our purchase process of buying an apt in bagshaw building,glad all things go smoothly and work done very efficiently,thank you. kevin
Tina · 17 May 2024
Agent replied · 29 October 2024
We are pleased our sales team were able to efficiently support you throughout the process of buying your apartment. We wish you all the best on your property journey.
★★★★★ 5/5
TrustpilotVery professional
Renting with Johns & Co and Savannah Renaud- Very professional, friendly, timely approach. Always available to answer the questions and help with the process. It made renting process very easy, seemingness and enjoyable.
Klaudyna · 16 May 2024
Agent replied · 29 October 2024
Hi Klaudyna,Thank you for this feedback. We're pleased to hear Savannah has been made your rental journey a smooth experience with her friendly, professional and diligent approach. We'll be sure to pass your kind words along to her.
★★★★★ 5/5
TrustpilotFive Star Service
Helena Penn and Britney-Lea Ogbebor were both first class. Helpful, personal and responsive. Could not ask for better. Johns have always been extremely professional in all our dealings with them.
Daniel · 27 July 2023
★★★★★ 5/5
TrustpilotThe property manager of JOHNS&CO Param…
The property manager of JOHNS&CO Param Virdee are very helpful on getting my problem of rental payment solved. They are very sophisticated and timely to get my problem solved. Besides, they are very polite!
Tong · 26 April 2024
Agent replied · 29 October 2024
Hi Tong,Thank you for sharing your positive experience with Johns&Co and our team, in particular Param. We pride ourselves on maintaining an efficient and personable approach, and and we're pleased that Param exemplified this commitment. If you have any further needs or questions, please don't hesitate to reach out to us. We're here to help!
★★★★★ 1/5
TrustpilotNot to be used under any circumstances…
Not to be used under any circumstances myself and everyone I know who’s used Johns and co has always been ripped off and scammed when it comes to returning the deposit and the end of tenancy.
Calum · 16 March 2024
Agent replied · 29 October 2024
Hi Calum,We're deeply sorry to hear about your negative experience. Please know that we take such concerns seriously and are committed to resolving any issues promptly and fairly. If you could provide more details, we would appreciate the opportunity to address and rectify the situation. Please get in touch with us at customercare@johnsand.co
★★★★★ 5/5
TrustpilotHelpful and Prompt
Priscilla Ogefere was quick to help us with a broken mattress issue.
Consumer · 8 August 2024
★★★★★ 5/5
TrustpilotExcellent service
I have had an outstanding experience with Johns&Co. The level of service provided is truly excellent. Leigh, in particular, has consistently demonstrated responsiveness, professionalism and efficiency throughout the entire process, making it exceptionally smooth and seamless.
Sd · 11 March 2024
Agent replied · 29 October 2024
That's fantastic to hear! It's great to know that you've had such a positive experience with us. Leigh's dedication to providing top-notch service is truly commendable. Thank you for sharing your feedback!
★★★★★ 5/5
TrustpilotFrom the perspective of an international investor
Since 2018, we’ve entrusted John & Co. with managing our investments. As international investors, having a team of experts to guide us through regulatory requirements and handle daily property management is crucial. Their expertise has been invaluable to us. I highly recommend their services and especially endorse Amy and Marwa, who have provided excellent care and attention to our needs.
Jus · 6 August 2024
★★★★★ 5/5
TrustpilotWorking with Johns&Co has been really…
Working with Johns&Co has been really smooth - we rented a large property from them recently, communication has been very easy and handover was great. We couldn’t have asked for better service from an agent.
Nix · 28 March 2024
Agent replied · 29 October 2024
Hi Nix,Thank you for your positive feedback! We're thrilled to hear that your experience working with us has been so positive. We're grateful for your kind words and glad we could provide you with excellent service. We wish you all the best in your new home.
★★★★★ 5/5
TrustpilotJOHNS&CO are a really excellent property management …
JOHNS&CO are a really excellent property management and we have had very good experiences with them. They do their work efficiently and quickly, are cooperative when seeking advice or assistance, and also follow up on their work carefully and efficiently.Thank you
Abeer · 15 November 2023
Agent replied · 29 October 2024
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co
★★★★★ 5/5
GoogleFantastic renewals process, Duncan has been tremendously helpful and courteous! 5/5PositiveResponsiveness, Professionalism
Benjamin · 13 January 2022
Agent replied · 12 January 2025
Hi Benjamin,
Thank you for the kind words. Have a nice day.
All the best,
JOHNS&CO.
★★★★★ 5/5
TrustpilotExcellent work!Claudiu and Victoria are…
Excellent work!Claudiu and Victoria are very professional agents.They were proactive in finding me a house and following up in a very short time!
Qo · 19 October 2024
Agent replied · 29 October 2024
Thank you for the glowing review! We're so pleased that Claudiu and Victoria were able to assist you so efficiently and help you find the perfect home in such a short time. If you need any further assistance, please don't hesitate to get in touch!
★★★★★ 5/5
TrustpilotHelpful & Professional
Sarah and Candice helped me out so much! I had a great experience. Even when we ran into problems they were quick to offer solutions.
Can · 17 September 2024
Agent replied · 29 October 2024
Hi Can,Thank you for your kind words! We’re so pleased that Sarah and Candice were able to assist you and offer quick solutions when issues arose. We’re committed to providing a smooth and supportive experience, and it’s wonderful to hear that we succeeded in doing that for you.
★★★★★ 5/5
TrustpilotJ&Co
Mr. Leigh Hallett of Johns & Co has been very helpful, efficient and performing professionally during the process of my new tenancy agreement
Patrick · 17 October 2024
Agent replied · 24 December 2024
Hi Patrick,Leigh is glad to have assisted you! Please don't hesitate to reach out if we can provide you with any further support.
★★★★★ 5/5
TrustpilotPriscilla, always there to help.
Amazing, supporting service provided by Priscilla. Always available to answer a query and goes further to ensure that as tenants, we always feel looked after. Thank you as always.
Jack · 8 July 2024
Agent replied · 29 October 2024
Hi Jack,Thank you for leaving this feedback. We are pleased to hear Priscilla has been attentive to your needs and has consistently been able to provide support to you. We will be sure to pass your appreciation along to her.
★★★★★ 5/5
TrustpilotWho you are dealing with
Savannah was very helpful and glad to assist me with any of my concerns.
Samir · 20 June 2024
★★★★★ 5/5
TrustpilotPriscilla has been great
Priscilla has been great! Quick with responses are helping with any enquires
Bridget · 25 July 2024
★★★★★ 5/5
TrustpilotVery professional-Lauren and Anthony
Lauren and Anthony were extremely helpful for us, they provided factual explanations and helped in a practical way. At the same time they are very friendly and kind. Thank you very much!!!
Jack · 28 April 2023
★★★★★ 5/5
GoogleOverall the speed and ease of service was superb, and we especially appreciate the efforts of my assigned Lettings Negotiators, Pablo. He went above and beyond in making sure our needs were catered to both prior to and following our move into the property. Extremely pleased and will highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
Josh · 9 November 2022
Agent replied · 8 November 2024
Hi Josh,
Thank you for taking the time to leave us such a positive review and for giving us 5 stars. We're glad you had a positive experience with us and we will pass your fantastic feedback on to the team.
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