Every review we hold for the Newham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have rented from 5 difference estate agencies in the past - Johns&Co has by far stood out! I have received so much support from the team there making my move as easy and stress free as possible. Best experience I have had whilst moving. I can only mention positives from my experience.
Razmik · 9 November 2022
Agent replied · 8 November 2024
Hi Razmik,
Thank you for taking the time to leave us such a positive review and for giving us 5 stars. We're glad you had a positive experience with us and we will pass your fantastic feedback on to the team.
★★★★★ 5/5
TrustpilotThanks Olivia
Really appreciate Olivia Wieteska's help in resolving an ongoing issue for me. She actioned very quickly and has been easy and pleasant to communicate with.
Ben · 12 September 2024
Agent replied · 29 October 2024
Hi Ben,We’re glad to hear that Olivia was able to assist you promptly and has been responsive. We will be sure to pass your feedback along to her. Thank you for sharing your experience, and don’t hesitate to reach out if you need any further help.
★★★★★ 5/5
TrustpilotGood letting agents
Leigh Hallett Has been brilliant after switching from another agency. Good efficient communication throughout process of finding tenants. Thanks you!
Richie · 28 November 2024
Agent replied · 24 December 2024
Hi Richie,Thank you for your kind feedback! We're thrilled Leigh provided efficient communication and made the process seamless. We appreciate your trust and look forward to working with you again!
★★★★★ 5/5
TrustpilotA great experience!!!!
Michael Fadiora and all the other members of The team were very helpful efficient and kind through out the whole process, of renting .
Katerina · 27 September 2024
Agent replied · 29 October 2024
Hi Katerina,Thank you for your lovely feedback! We’re so glad that Michael and the team were helpful and kind throughout your renting process. We strive to make things as smooth as possible, and we appreciate your recommendation.
★★★★★ 5/5
Trustpilotskye and bethel were really helpful…
skye and bethel were really helpful through the whole process from viewing until move-in! would highly recommend, both were really lovely to work with!
Quinn · 26 September 2024
Agent replied · 29 October 2024
Hi Quinn,Thank you for your feedback! We’re delighted to hear that both Skye and Bethel were instrumental in making the entire renting process smooth for you. Thank you for your high recommendation, and we look forward to assisting you in the future!
★★★★★ 5/5
TrustpilotAmazing service
Grace Casely and Amy Bridge have been amazing in making this move as easy and straightforward as possible for me when I did not have much time to take care of it.Great service
Edouard · 20 April 2024
Agent replied · 29 October 2024
Hi Edouard,Thank you for sharing your positive experience with Grace and Amy. We're glad they could make your move easier for you. We'll be sure to pass your appreciation along to them, and we wish you all the best in your new home.
★★★★★ 5/5
Trustpilotagent Lara Robson provide good service
agent Lara Robson really gives us a lot of help on dealing with the hot water issue and proactively provides good service throughout the whole process.
Maria · 23 August 2024
Agent replied · 29 October 2024
Hi Maria,Thank you for your kind review! We’re glad to hear that Lara was able to help you with the hot water issue and provided proactive service throughout the process. We always aim to make sure any concerns are addressed quickly, and it’s great to know Lara ensured you were well taken care of. If you need further assistance, please don’t hesitate to reach out, we’re always happy to help!
★★★★★ 1/5
FacebookNEVER AGAIN JOHNS & CO!!!
we have been in our apartment 1 month ago and we found that the wine cooler was broken and the heating was malfunctioning!
We are in winter season, we have a baby daughter of 3 months, we have pay 6 months in advance and Johns & Co doesn’t want to do the repairs....!
My lawyer will take care of it....!!!!
Noemi · 30 November 2020
Agent replied · 22 February 2025
Dear Noemi, we strive to provide a excellent level of customer experience for all of our customers. Your experience is not indicative of the service we pride ourselves on. That said, this has been escalated to senior management. In the interim, please feel free to contact us at info@johnsand.co with further information.
Kind regards,
JOHNS&CO
★★★★★ 5/5
TrustpilotWell done! Matthew Spencer and Alda Gomes Fernandes
Matthew Spencer timely update us the current market and always help us to find a tenant in a satisfied time. Both Matthew and Cynthia Jones are well done! Alda Gomes Fernandes gives help promptly and makes us rest assued.
Alice · 12 December 2023
Agent replied · 29 October 2024
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto the team.
★★★★★ 5/5
TrustpilotNice and quick services
Nice and quick services, especially my assistance Michael Fadiora. Had a really good experience on house finding here. Recommend who wanna find a house in London
Ma · 21 August 2024
Agent replied · 29 October 2024
Thank you for your fantastic review and recommendation! We’re thrilled that Michael was able to assist you in finding a house and that you had such a positive experience with our services. We always strive to make the process as quick and seamless as possible, and it’s great to know we achieved that for you.
★★★★★ 5/5
TrustpilotI definitely recommend Johns&Co and…
I definitely recommend Johns&Co and working with Ellie-Mai Hannah as property manager was just amazing. She’s very responsive and super professional.
French · 6 November 2024
Agent replied · 24 December 2024
We’re thrilled to hear that working with Ellie was such a positive experience, and thank you for your recommendation!
★★★★★ 5/5
TrustpilotBryony was very helpful with the boiler…
Bryony was very helpful with the boiler issue this morning thanks a lot!!
Aj · 28 June 2024
★★★★★ 5/5
GooglePablo worked tirelessly to help find my new apartment, continuously sending me candidate places that matched my wishes within my price range and availability time as could reasonably be done. Then once we had gotten to the offer, negotiation and completion stage, Pablo & Fern quickly answered any questions I had whilst doing their best to navigate numerous delays caused by late construction completion. The new apartment is pretty good!
Colin · 10 November 2018
Agent replied · 8 November 2024
We hope you're enjoying your new home Colin! Thanks for taking the time to provide feedback, we're really pleased that Pablo and Fern were able to help you.
★★★★★ 5/5
GoogleRavern Rose is very responsive, proactive and brings issues to satisfactory conclusions in a timely manner.PositiveResponsiveness, Professionalism
A · 9 November 2020
Agent replied · 8 November 2024
Hi,
That's great to hear, we'll be sure to pass your feedback along.
All the best,
Johns&Co Team
★★★★★ 5/5
TrustpilotMy husband and I had ban amazing…
My husband and I had ban amazing experience working with Sania, Faid and Victoria. They went above and beyond at every stage of the letting process, offering exceptional support and guidance. Their professionalism and dedication turned what can often be a stressful experience into an incredibly smooth and pleasant journey.
Nadia · 19 December 2024
★★★★★ 5/5
TrustpilotVery helpful
I wanted to say thank you to this young chap eddy that helped me pick up my desk to my building as he saw I was struggling. Super helpful and kind
Jason · 21 May 2024
Agent replied · 29 October 2024
Hi Jason,Thank you for leaving this review. We often receive feedback on our team's prompt responses and efficient processes, but it is fantastic to hear that Eddy is exemplifying Johns&Co values through all his actions.
★★★★★ 5/5
TrustpilotVery good
Alex and Britney helped us a lot with various things. Also solved a lot of problems and made our move-in and rental successful. For that I am grateful for their help. Thank you!
Alex · 10 April 2024
Agent replied · 29 October 2024
Hi Alex,Thank you for taking the time to leave us this feedback. We're pleased to hear your move-in went successfully and we wish you all the best in your new home.
★★★★★ 5/5
TrustpilotI had a very pleasant experience with…
I had a very pleasant experience with John; they were very fast and responsive. Moving can be hard and stressful, so have someone who can ask you the most smallest questions too is the best relief. Also, I felt safe in the process. I had Sarah Ferreira and she was always helpful and made the experience better overall.
Thea · 15 August 2024
★★★★★ 5/5
TrustpilotPriscilla Ogefere
Priscilla has been very helpful and accommodating dealing with our issues
Bob · 29 July 2024
★★★★★ 5/5
TrustpilotAmber and Leigh
Great service from Johns&Co during our move into the new flat. Amber and Leigh have been incredibly helpful throughout the entire process.
Mihaela · 17 October 2024
Agent replied · 29 October 2024
Hi Mihaela,Thank you for your feedback. We're pleased to hear Amber and Leigh's assistance positively impacted your move in process, and we wish you all the best in your new home!
★★★★★ 5/5
TrustpilotSmooth and efficient process.
Smooth and efficient process.Great communication and consideration from Johns and Co throughout. We appreciate the wonderful effort Joynal put into making our deposit return process so smooth and easy. Thank you, would definitely recommend.
Naj · 19 March 2024
Agent replied · 29 October 2024
Hi Naj,We're thrilled to hear about your positive experience! Thank you for recognizing Joynal's efforts in making your deposit return process seamless. Your recommendation means a lot to us.
★★★★★ 4/5
TrustpilotHassle Free
With the assistance, especially prompt replys, from Candice and Nicholas, hassles free for foreign investors like me
James · 22 December 2025
★★★★★ 5/5
GoogleSam at Royal Wharf office has been incredible in processing a long drawn out purchase for us. Great support and patience throughout -from him and the Royal Wharf office team.
Pp · 17 August 2025
★★★★★ 5/5
TrustpilotLeigh Hallet of Johns & Co was efficient and professional
Leigh Hallet of Johns & Co was super efficient in arranging my recent tenancy documentation. She also answered my queries promptly and was helpful and professional throughout the tenancy administration process.
PY · 14 May 2024
Agent replied · 29 October 2024
We're delighted to hear about your positive experience with Leigh! Efficiency and professionalism are core values for us, and it's wonderful to know that Leigh provided such exemplary service. We'll make sure to pass on your compliments to her. If you ever need assistance in the future, please don't hesitate to reach out.
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