Trusted Agent profile · Newham

JOHNS&CO Royal Wharf reviews in Newham

4.7

★★★★★ Excellent

1,757 reviews across 3 platforms

4 Halyard Place, London, E16 2TH, Newham, E16 2TH

Part of JOHNS&CO, see every office.

JOHNS&CO's office in Newham, at 4 Halyard Place, is rated 4.7 out of 5 across 1,757 reviews on three platforms, including 290 Google reviews rated 4.3.

Google logo

4.3 / 5

290

Reviews on Google

This office

Facebook logo

2.3 / 5

12

Reviews on Facebook

Business-wide

Trustpilot logo

1,455

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Newham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Brooke Nickless provided excellent…

Brooke Nickless provided excellent service for a fix needed in my flat. She was attentive and incredibly helpful, making the process smooth and stress-free. Highly recommend her for outstanding customer service. Five stars!

Jose · 23 February 2024

Agent replied · 29 October 2024

Hi Jose,Thank you for taking the time to leave this review. We'll be sure to pass this feedback along to Brooke, we're sure it will be a perfect end to her weekend!

5/5

Trustpilot

Pleasure dealing with Amy

Pleasure dealing with Amy, easy to deal with kept me up to date with everything and was very professional throughout the period of securing my apartment.

Kyle · 6 July 2024

Agent replied · 29 October 2024

Hi Kyle,Thank you for leaving this feedback. We'll be sure to pass your kind words along to Amy, and we wish you all the best in your new apartment.

5/5

Trustpilot

Very good agency!

A big thank you to agents Sam, Rachel and Vicky for such quick operating work with housing help and move in process!

Dalila · 11 September 2024

Agent replied · 29 October 2024

Hi Dalila,Thank you so much for your glowing review! We’re thrilled to hear that Sam, Rachel, and Vicky were able to provide such efficient and helpful service during your move. We understand how important it is to have a supportive team when going through the process, and it’s fantastic to know that they made the experience quick and smooth for you. Please don’t hesitate to reach out if you need anything else!

5/5

Trustpilot

Both Marwa and Amy have been very…

Both Marwa and Amy have been very professional with the letting of our property in Royal Wharf. Would highly recommend Johns and Co, Marwa and Amy.

Mitesh · 1 July 2024

Agent replied · 29 October 2024

Hi Mitesh,Thank you for your recommendation. We will ben sure to pass your kind words along to Marwa and Amy. If you need any further assistance, please don't hesitate to get in touch with us.

5/5

Trustpilot

On time responses and generally very…

On time responses and generally very helpful with any question I had! Not only helpful but all the encounters were very nice, polite and understanding!!Great experience!!!

Stavri · 30 June 2024

Agent replied · 29 October 2024

Hi Stavri,Thank you for your review. We are pleased to hear our team's fantastic service shone through in all their interactions. Thank you for letting us assist you, and we hope to work with you again in the future!

5/5

Trustpilot

Incredibly smooth moving experience…

Incredibly smooth moving experience with Candice and Louis - they made it so easy to rent in London for the first time! Responsive and super helpful. I would use Johns&Co again.

Deniyi · 28 March 2024

Agent replied · 29 October 2024

Hi Deniyi,Thank you for sharing your experience! We're thrilled to hear that Candice and Louis made your first renting experience in London incredibly smooth. Your praise is truly appreciated. We look forward to assisting you again in the future should the need arise.

5/5

Trustpilot

Seamless Letting Process

Throughout the letting process, Savannah Renaud and the Royal Wharf Team seamlessly guided me towards a prompt and preferred outcome. As such, I'd recommend employing their services.

Vihan · 11 June 2024

Agent replied · 29 October 2024

Hi Vihan,Thank you for leaving this review. We're pleased to hear Savannah and our team were able to help you successfully navigate your property journey, and that you will continue to recommend our services. If you need any further assistance, please don't hesitate to reach out.

5/5

Trustpilot

Super attentive and responsive service…

Super attentive and responsive service from Ryan McCabe and Candice Chan, always felt that they had our best interests at heart.

Felix · 21 September 2024

Agent replied · 29 October 2024

Hi Felix,Thank you for your feedback! We're so pleased to hear that Ryan and Candice provided attentive and responsive service, always keeping your best interests in mind. Our team strives to deliver a seamless experience, and your satisfaction is our top priority. We appreciate your trust in Johns&Co!

5/5

Trustpilot

Property Manager

Happy to have Sardar Berzo as my property manager. Very responsive and super helpful every time I need.

Caue · 6 November 2024

Agent replied · 24 December 2024

Hi Caue,Thank you for your feedback! Sardar will be thrilled to hear his responsiveness and dedication have impressed you. We’re glad he’s been able to assist you so well.

5/5

Trustpilot

Lara is always helpful and pleasant

Lara is always helpful and pleasant. Great experience with Johns &Co so far.

Jamesa · 2 May 2024

5/5

Google

It all started with Pablo showing me the flat and it continued with Josh being with me on every step of the way during my 18 month stay in Royal Wharf. I have nothing but excellent things to say for these guys. Professional and responsive. The prices were fair and the response on every single email or call was amazing.PositiveResponsiveness, Quality, Professionalism

Nick · 9 November 2020

Agent replied · 8 November 2024

Hi Nick, We hope you're loving your new place! Thanks so much for leaving a review! All the best, Johns&Co Team

5/5

Google

We had an issue with one of the door handles not opening correctly in our flat. After emailing Josh, our property manager, he had a contractor on site to fix the problem in less than 24 hours. The whole process was handled professionally from start to finish and it’s reassuring to know these hiccups can be rectified in no time at all.PositiveResponsiveness

Will · 9 November 2020

Agent replied · 8 November 2024

Hi Will, I'm glad to hear that this was sorted out quickly. Thanks for taking the time to leave your feedback. All the best, Johns&Co Team

5/5

Trustpilot

The best estate agents in London

The best estate agents in London! Param /Destini-Rikki and Savannah Renaud have been a pleasure to work with since apply securing and moving into my new property! Thank you team.

Mat · 11 April 2024

Agent replied · 29 October 2024

Hi Mat,We're thrilled to hear you had a great experience with our team! Thank you for choosing us as your estate agents. If you need anything else in the future, just let us know!

5/5

Trustpilot

Andrew and team

Andrew, Rachel and the whole teamProvide an excellent service. Prompt , personal and tech enabled. Efficient and easy to deal with.

Daniel · 18 September 2024

Agent replied · 29 October 2024

Hi Daniel,We greatly appreciate your recognition of Andrew, Rachel, and the team’s efforts. Delivering efficient service is important to us, and we’re thrilled we could provide that for you!

5/5

Trustpilot

Awesome experience

I had the pleasure of interacting with Bethel and Martin and they made my apartment search and transition so smooth and easy. They were very helpful and have made sure I’m fully settled.

Bimpe · 8 February 2024

Agent replied · 29 October 2024

Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Bethel and Martin.

5/5

Trustpilot

Thank you very much

Thank you very much. Excellent service. I received the service offer in a timely manner and my request was implemented with the required accuracy and speed. The office team is wonderful.

Saleh · 20 March 2024

Agent replied · 29 October 2024

Hi Saleh,Thank you for your kind words! We're thrilled to hear that you found our service to be excellent and that our office team met your expectations with timely and accurate assistance. Should you need anything else, please don't hesitate to reach out to us.

5/5

Google

Just wanted to give you some feedback on your service, which I would like you to share with the team and head office. I am thoroughly impressed with the service and professionalism you have displayed whilst we have been working together. Easy to deal with, clear communications and equally importantly, helpful & friendly over and above what has been required. So thank you again. Kind regards Mike

Mike · 10 November 2017

Agent replied · 8 November 2024

Such lovely feedback, thank you very much! We will definitely make sure the team see your kind words.

5/5

Trustpilot

Great property managers

We have been working with Johns & Co for a few years, and generally they have been excellent when it comes to tenancy renewal and property management. I do recommend them

Mauricio · 15 March 2024

Agent replied · 29 October 2024

Hi Mauricio,Thank you for your continued trust in Johns&Co over the years! We're thrilled to hear that you've had an excellent experience with our tenancy renewal and property management services. Your feedback is extremely valuable to us, and we look forward to continue working with you

5/5

Trustpilot

We really appreciate Rachel Massey’s…

We really appreciate Rachel Massey’s help, she have helped us a lot throw these four months, she’s very nice :)

Consumer · 27 September 2024

Agent replied · 29 October 2024

Thank you so much for your kind words! We’re glad that Rachel has been such a great help to you over the past four months. She’ll be thrilled to know how much you appreciated her support.

5/5

Trustpilot

I chose Johns&Co as I'm a remote…

I chose Johns&Co as I'm a remote landlord and needed a professional company to support. Ivan and Leigh have been great and I'm very happy that I made the correct choice.

Simon · 7 March 2024

Agent replied · 29 October 2024

Hi Simon,Thank you for your kind review, we are happy we have proven to be the right choice for you. If you ever need any support do not hesitate to get in touch with us!

5/5

Trustpilot

Bethel had been very helpful and…

Bethel had been very helpful and professional, replying to any queries in a timely manner. As a tenant, very good service.

Philippe · 5 September 2024

Agent replied · 29 October 2024

Hi Philippe,We're so pleased to hear that Bethel has been helpful and professional in addressing your queries promptly. We will be sure to pass your feedback along to him.

5/5

Trustpilot

Johns and Co deliver a first rate…

Johns and Co deliver a first rate service. Rachel in Lettings management and Charlie deliver a top notice service. Highly recommend

Will · 3 September 2024

Agent replied · 29 October 2024

Hi Will,Thank you for your fantastic feedback. We'll be sure to pass your kind words along to Charlie and Rachel. If you need any further assistance, we're here to help.

5/5

Trustpilot

Service was so fast and great

Service was so fast and great, Spyros is very helpful and kind

Ilay · 1 May 2024

5/5

Trustpilot

Abida can always reply my email at the…

Abida can always reply my email at the first time. Abida can solve my questions effectively.

P · 18 November 2024

Agent replied · 24 December 2024

Thank you for sharing your experience! We’re delighted to hear that Abida’s responsiveness and problem-solving skills left such a great impression. We’ll be sure to pass along your kind words.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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