Trusted Agent profile · Newham

JOHNS&CO Royal Wharf reviews in Newham

4.7

★★★★★ Excellent

1,768 reviews across 3 platforms

4 Halyard Place, London, E16 2TH, Newham, E16 2TH

Part of JOHNS&CO, see every office.

JOHNS&CO's office in Newham, at 4 Halyard Place, is rated 4.7 out of 5 across 1,768 reviews on three platforms, including 290 Google reviews rated 4.3.

Google logo

4.3 / 5

290

Reviews on Google

This office

Facebook logo

2.3 / 5

12

Reviews on Facebook

Business-wide

Trustpilot logo

1,466

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Newham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Thanks for the Johns&co team for the…

Thanks for the Johns&co team for the handling of my apartment handover at Reading this month. Special thanks to Param Virdee & Faid Al-Jashamie for all the efforts so far!

Tommy · 17 May 2024

Agent replied · 29 October 2024

Hi Tommy,Thank you for your kind words! We're delighted to hear that Param and Faid provided exceptional service during your handover. Your satisfaction is our priority, and we appreciate your recognition of their efforts. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for choosing Johns&Co!

5/5

Trustpilot

First class service and very responsive…

First class service and very responsive team! Many thanks to Amber Wong and Marwa Fakih for their kind assistance and professional approach.I will be glad to recommend them to my friends.

Milena · 25 April 2024

Agent replied · 29 October 2024

Hi Milena,Thank you for your feedback. It's great to hear Marwa and Amber have exemplified the professional and personable approach Johns&Co offer clients, and that you will continue to recommend our services in the future. We wish you all the best.

5/5

Trustpilot

They care about their client & do their…

They care about their client & do their best to bring about the best outcome. Spyros, Jack and Nabilah was excellent in keeping us updated and informed. Great team!

Patrick · 31 May 2024

Agent replied · 29 October 2024

Hi Patrick,Thank you for your kind words. We're thrilled to hear that Spyros, Jack, and Nabilah provided excellent communication and kept you well-informed throughout the process. We truly care about our clients and always strive to achieve the best outcomes. We're grateful for your feedback and glad to have such a great team supporting you!

5/5

Trustpilot

I had a remarkable experience with…

I had a remarkable experience with JOHNS&CO. They facilitated a smooth and stress-free rental process, demonstrating professionalism and attention to detail. I would like to extend my sincere gratitude to Vanessa for her support, and I particularly want to highlight Alexandra for her outstanding assistance. Her dedication and commitment to ensuring everything went seamlessly were truly commendable. I wholeheartedly recommend JOHNS&CO to anyone seeking a hassle-free moving experience.

Laaroussi · 30 October 2024

Agent replied · 24 December 2024

Hi Laaroussi,Thank you for sharing your experience with Johns&Co! We’re so glad that our team, especially Vanessa and Alexandra, could help make your rental process smooth and stress-free. We’ll be sure to pass on your gratitude. We’re honoured to have earned your recommendation and look forward to assisting you again in the future!

5/5

Trustpilot

Norman Butler has been a great help in…

Norman Butler has been a great help in managing the property, and we greatly appreciate his efforts and dedication.

Richard · 12 November 2024

Agent replied · 24 December 2024

Hi Richard,We greatly appreciate your recognition of Norman's efforts. Thank you for your kind review!

5/5

Google

Excellent service from all. Pablo was very helpful and polite in helping me find and secure a place to rent within the Royal Wharf development in April 2017. Daisy was fantastic at the property management when there were any issues and was always quick to respond to any of my emails or calls. Daisy went above and beyond to help make my check out as smooth as possible.

Veronique · 10 November 2018

Agent replied · 8 November 2024

Thanks for the feedback! Thrilled that Pablo, Daisy and the Royal Wharf lettings team were able to help.

5/5

Trustpilot

Excellent Support!

Bryony Bower has been excellent and very responsive in helping us resolve issues at our new apartment at Royal Wharf! Would highly recommend Johns&Co

Tania · 23 August 2024

Agent replied · 29 October 2024

Hi Tania,Thank you for your feedback. We’re so pleased to hear that Bryony was able to provide such excellent and responsive service during your move to Royal Wharf. Resolving issues promptly is something we take great pride in, and we’re thrilled to know that Bryony’s efforts made a positive difference for you.

5/5

Google

I was initially afraid of finding a new place through an agency based on all the stories floating around about bad experiences. It turns our I was wrong. Pablo and Fern were both super supportive and make the whole experience such a pleasant and straightforward one. From the first viewing until I got the keys, I have absolutely nothing bad to say. Thanks Johns & Co!

Nick · 10 November 2019

Agent replied · 8 November 2024

Thanks for the fantastic feedback Nick! Wishing you all the best in your new home.

4/5

Trustpilot

Mr Joynal my property manager is doing…

Mr Joynal my property manager is doing very well . He really responds to tasks on time always and never fails to answer any queries whatsoever . Moreover he really takes his work very very seriously and most importantly he always is ready to listen to his clients with full attention. I highly recommend him as a Property Manager and I truly believe having someone like him in an organisation is for sure a huge blessing. He also always provdies very clear responses to customers which makes even the most complicated things look super easy.

Zarif · 28 March 2024

Agent replied · 29 October 2024

Hi Zarif,Thank you for sharing your fantastic experience with Joynal. We're thrilled to hear he's been consistently responsive, attentive, and dedicated to his work.We'll pass on your kind words to him. Thank you for choosing us, and we look forward to continuing to serve you.

5/5

Google

Fern and Johns&Co have been a great rent renewal expert while I have been searching for a new property to purchase. They have been professional, transparent and responsive to my situation and has always managed to get things sorted and straightened out with my landlord. Thank you John and Co for setting life in London. Highly recommendedPositiveQuality, Professionalism

Darren · 9 November 2021

Agent replied · 8 November 2024

Hi Darren Thanks for the positive feedback, we hope things are going well. We will pass on this great feedback to the team! All the best, JOHNS&CO Team.

5/5

Trustpilot

Smooth and transparent rental process

Amber and Candice made the whole process as smooth and transparent as possible by helping us secure our rental in London whilst searching for a property remotely, ensuring our peace of mind.

Justas · 22 March 2024

Agent replied · 29 October 2024

Hi Justas,Thank you for sharing your positive experience! We're delighted to hear that Amber and Candice were able to make your property search a positive experience. We'll be sure to pass along your kind words to them and congratulations on securing your new home!

5/5

Trustpilot

Umar deserves a five star review

During my stay here my property manager Umar Sharif has been a delight to work with. Whenever there was an issue he always replied promptly and ensured my check out process was smooth and easy. Very happy with the experience.

Bobo · 21 September 2023

Agent replied · 24 December 2024

Hi BoboThank you for sharing your experience with us. It is always great to hear such positive feedback and your comments are really appreciated.I know this will absolutely make Umars day!Wishing you all the best for the rest of 2023!

5/5

Google

Looked after very well by Bethel when looking for a new place to move into. He tailored our flat search for our needs and found us the perfect fit!

Mervin · 11 September 2026

5/5

Trustpilot

Cynthia was excellent in helping me…

Cynthia was excellent in helping me secure my rental apartment. Diligent, organised and friendly. Would highly recommend and - thank you Cynthia.

Ged · 16 September 2024

Agent replied · 29 October 2024

Hi Ged,Thank you for sharing your experience! We’re delighted to hear that Cynthia was able to assist you in securing your apartment. Her diligence, organisation, and friendly approach truly shine through, and we’re glad it made a positive impact on your experience. Your recommendation means a lot to us, and we’ll be sure to pass along your kind words to Cynthia. Thank you once again!

5/5

Trustpilot

Princess Owoeye was excellent

Princess Owoeye was excellent. Very professional and handled a complex deposit situation extremely well. Very good service. Thank you. Kevin.

Kevin · 17 October 2024

Agent replied · 29 October 2024

Hi Kevin,Thank you for taking the time to leave this feedback. It's great to hear Princess provided you with an excellent service, and handled the deposit process with capability and professionalism. We will be sure to pass your appreciation along to her. If you need any assistance in the future, do not hesitate to reach out!

5/5

Trustpilot

Savannah and her team have been very…

Savannah and her team have been very helpful in taking responsibility for the many bespoke issues in getting new tenants. And also very friendly and nice to deal with. Happy to recommend

Paul · 16 March 2024

Agent replied · 29 October 2024

Hi Paul,Thank you for your feedback! We're glad Savannah and our team could assist with the challenges of finding new tenants. It's wonderful to hear that our friendly approach made the process enjoyable for you. We appreciate your recommendation and are here to help anytime.

5/5

Trustpilot

Many thanks to Victoria and Rahan

Many thanks to Victoria and Rahan for their help so far. They have always been quick to help me out.

Yang · 15 October 2024

Agent replied · 24 December 2024

Hi Yang,Thank you for your kind words! It’s great to hear Victoria and Rahan have been able to assist you promptly. We’re here to make sure everything runs smoothly for you!

5/5

Trustpilot

Great experience overall

Great experience overall. Bryony Bowyer was very helpful throughout and was able to assist with all our requirement.

Anurag · 14 November 2024

Agent replied · 29 October 2024

Thank you for sharing your positive experience! We're delighted to hear that Bethel was so helpful during your move-in process. Moving can be stressful, so it’s great to know that Bethel made it smoother for you. We'll be sure to pass your kind words along to him.

5/5

Trustpilot

I'm so amazed the job they have done on…

I'm so amazed the job they have done on my living room ceiling five stars all the way they do a incredible job and the fellas where so lovely and very understanding with me , a single mum of three children and two of my children have special needs also they taken into account with my mental health, I would definitely recommend to my family and friends and so surprised with how fast they was doing the job not just that how clean they did it the quality was amazing, 100% definitely will be enquiring for them to come back outstanding .

Leanne · 13 March 2024

Agent replied · 29 October 2024

Hi Leanne,Thank you for your amazing review! It's heartwarming to know that our team was not only efficient and skilled but also considerate of your circumstances. Your recommendation means a lot to us. Don't hesitate to reach out if you need anything else.

5/5

Trustpilot

Jose was very proactive and…

Jose was very proactive and understanding. He resolved the problem very efficiently and quickly.Very pleased with his services.

Shirish · 13 November 2024

Agent replied · 24 December 2024

Hi Shiri,We're so pleased to hear Jose’s proactive approach made such a positive impact! Ensuring quick and efficient problem resolution is our priority, and we're glad Jose provided the excellent service you needed. Thank you for your feedback!

5/5

Trustpilot

Great work from Johns&Co

I have been managing the property let-out for my father and working with Johns&Co has been a good experience so far. The team Gytis, Candice and Louis has managed to let out the apartment above my asking price in less than a month! I must say this is an outperforming team considering the sales capability.The team always responds within hours and has a great onboarding process for both tenants and landlord.I haven't tried other processes with the company yet but here I would highly commend Gytis's team in making this let-out experience smooth and fast. Great work and well done!

Violet · 11 March 2024

Agent replied · 29 October 2024

Hi Violet,We're thrilled to hear about your positive experience with Johns&Co and our team! Thank you for your kind words and for trusting us with your let. We're delighted that we could exceed your expectations and make the process smooth and fast for you. If you ever need assistance in the future, don't hesitate to reach out.

5/5

Trustpilot

New landlord in East London

I recently became a first time owner of a new BTL apartment in East London. Within a few days of completion, the team at Johns & Co got me not 1 but 2 interested offers and we were able to close 1 quickly. They also kindly assisted to take videos and photo of the unit when furnishing was completed. They were extremely responsive to my queries and took my calls to explain things to me as I am a new and "green" landlord. Very impressed and delighted to work with Candice and Amber and I would highly recommend their services.

Ramesh · 11 March 2024

Agent replied · 29 October 2024

Hi Ramesh,Thank you for your wonderful review! We're delighted that Candice and Amber were able to swiftly secure offers for your apartment. Your recommendation means a lot to us, and we're thrilled to have had the opportunity to work with you. We wish you all the best in your landlord journey.

5/5

Google

Thanks to Audrey we have found our dream home in London! She gave us professional and genuine advice so we know what's best for us. She is very friendly and welcoming, most importantly she is very efficient, saved us a lot of time in the buying process. I would definitely recommend her if you are looking for a new home!PositiveResponsiveness, Quality, Professionalism

Michael · 9 November 2020

Agent replied · 8 November 2024

We'll be sure to pass this along to Audrey! Thanks for leaving a great review Michael All the best, Johns&Co Team

5/5

Trustpilot

Excellent service and great at getting…

Excellent service and great at getting back promptly - we hope this for the long term and with Param there we see good sign this will continue

Brian · 21 September 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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