Hunters Plaistow reviews in Newham

★★★★★ 1/5

Trustpilot

Awful

Awful. Incredibly disorganised. Would establish inspections and never turn up, would constantly email about overdue rent that wasn't overdue. Would pass the blame constantly. Attempted to raise my rent by a "reasonable" £200 a month six months into my tenancy which can only happen every 12 months and cannot be more than the CPI price index; they failed on both counts. Renting is honestly awful, and these clowns pray upon the anxiety of insecurity to get what they want.I have bought a house now, I wish all renters the luck to buy their own homes one day so we never have to deal with letting agents like these ever again.

Blyth · 28 May 2024

★★★★★ 1/5

Trustpilot

Gutted

I was really impressed with the valuer's sales pitch and genuinely believed they would be the best firm to sell my home. The fact they had a relationship with Ryan property law also played a part, although that turned out to be a disaster, but that's a review for another day.

Nicola · 9 August 2026

★★★★★ 1/5

Trustpilot

Sales progression team lied and not very professional.

We are in the process of buying a bungalow at the moment and the sales progression team told us the vendor had been to sort the electrics and service the boiler..previous tennants had apparently got in debt so electric was cut off..Hunters lied saying this would be sorted. A second viewing 2 weeks later and a wasted 120 mile journey confirmed nothing had been sorted. When we told them we were disappointed with them we were told to leave the property.

A · 30 December 2025

★★★★★ 1/5

Trustpilot

I would completely recommend avoiding…

I would completely recommend avoiding this agency, they are slow to respond, have no information ready at hand and this has possibly been the most annoying process of purchasing a property with them. There was a lot of missing information that I was not provided and they basically only know how to respond when they need something. You will call them and they say they'll get back to you and just disappear. Avoid if possible.

Abdul · 29 July 2024

★★★★★ 1/5

Trustpilot

Damaged our house, and we're not even their clients!

Hunters hung a "for sale" sign on our property, which was a surprise to us, since we were neither selling nor letting the property. When asked to take it down, four visible holes have been left in the wall of our home. It has been six and a half weeks, and the holes are still there. In a couple of weeks, we're going to need to escalate this to the ombudsman.

James · 15 March 2026

★★★★★ 5/5

Google

The service provided by Saif has been exceptional, with prompt responses and professional assistance in helping me find a property and finalising the sale and making everything smooth. Highly recommend and very satisfied with his support and his and Hunters as a whole.

SJ · 26 July 2024

★★★★★ 1/5

Trustpilot

Agent Harj was full of fake promises

Agent Harj was full of fake promises. Although he was all smiles and seemed friendly, the minute we left after our viewing he didn’t return texts or calls and shyed away from any contact. After several calls to the agents I finally managed to find out myself that the property had been given to someone else, rather than them calling me to inform me I had to dig this information out of them which was frustrating. Avoid!

Hamza · 23 May 2024

★★★★★ 1/5

Trustpilot

Bad communication

I have been trying to contact them for 4 months in regards to my flat and contract but they are absolutely appalling at responses and making things clear and helpful for those they are letting to. They have sent me in so many different directions on who to contact and have stopped responding to me within one week of me first contacting them. On top of this it took them weeks to respond and report to maintenance issues, and when they did the response I got was rude and abrupt. As well as that they issues weren't resolved fully resulting in me feeling uneasy in what was meant to be my own space. Absolutely awful service and wouldn't even consider letting/renting from them again.

EM · 8 December 2025

★★★★★ 1/5

Trustpilot

Pathetic estate agency

Pathetic estate agency! The guy who is showing properties mixing up addresses and you end up viewing a different one. If you make an offer they show a very keen interest in person then no-one ever comes back to you. The property owners will never get to find out who made offers and they may just losing out on perfectly good tenants…!They do not even talk to each other within the office to relay interest.You get a bunch of promise, but that is all!Laura is useless!

Anonymous · 29 February 2024

★★★★★ 5/5

Google

We just sold our house in Plaistow through Hunters. A huge thank you to Saif for his professional advice, efficiency, helpfulness and promptness. We felt we were in good hands and nothing could go wrong. And indeed, nothing did go wrong ! I gladly recommend Saif to anyone selling their house. And would have the same trust in him were I buying one. I wish him all the best in the future.PositiveProfessionalism, Value

Anita · 25 October 2021

★★★★★ 5/5

Google

I had the pleasure of working with Saif from Hunters who sold my home recently. He was very diligent and professional in his approach. Really went out of his way to understand my requirements and got me a price I was happy with. I would not hesitate in using Hunters as they really have excellent local knowledge and really know their stuff. Saif Shefe is a true professional in every sense of the word. Top guy and highly recommend him personally and his company.

Mr · 26 October 2019

★★★★★ 5/5

Google

Ahsan was a great assistance and support. Excellent service and good communication were provided. We heartily endorse Hunters Group for assisting us in finding a home at this critical time. I am very pleased with the service. I want to thank you again. Ahsan, thanks for all of your assistance and assistance.

Rishana · 25 October 2023

★★★★★ 5/5

Google

Shoutout to Ahsan for assisting my family and me in finding the perfect home. He provided us with a 5-star experience, listening to and delivering on all our requests. His help with the referencing process was outstanding. I highly recommend him!

Andrei · 27 May 2024

★★★★★ 5/5

Google

Excellent service provided by Saif at Hunters. Very professional and calm throughout the sale of my property. I am a solicitor and deal with numerous estate agents daily but have to say Saif was faultless and his service was second to none. Absolute quality and highly recommended. A credit to Hunters.

Gurdip · 25 October 2023

★★★★★ 5/5

Trustpilot

Jamie at Hunters -South West

Jamie is absolutely brilliant at his job.I could not recommend him more!I choose Jamie from a selection of other agents.He is enthusiastic, knowledgeable and very easy to communicate with.Always willing to pick up the phone and call me to update me on the sale.Jamie went above and beyond for me, I am very grateful. I would not hesitate to recommend him to anyone!Thank you Jamie

ZOE · 18 September 2024

★★★★★ 1/5

Trustpilot

Appalling group of folks!

Appalling group of folks!This group has no idea what they are doing. we worked with Selina and she was absolutely clueless and brought wrong/unverified information to the table. If I were looking to rent, I would be running as far as possible from this agency or owners they work with! if there were minus points that is what I would give them for ripping a kid off!

Student · 28 August 2024

★★★★★ 5/5

Google

After considering a few estate agents to take on the sale of our house, I’m so pleased we chose to go with Hunters. We dealt with George who was always on the ball and very communicative, ensuring he talked to all stakeholders on a regular basis to push our sale though quickly and efficiently. I’d definitely recommend them. The service is second to none and it made our whole moving experience worry and stress free.

Cristina · 25 October 2020

★★★★★ 1/5

Trustpilot

Absolute s#*t show

Absolute s#*t show, appalling service, went to view property on rossall promenade offered to put 6 months up front (not that i needed too) then never heard anything back, worse company i have ever dealt with in property, to not even get back to you, how unprofessional, to add more insult i seen property listed on Monday night contacted them 1st thing Tuesday to be told i have to wait for others to show interest before i can view appalling service STAY WELL CLEAR if one person avoids this company my review was worse while NEVER AGAIN!!!!

Mitchell · 28 October 2025

★★★★★ 5/5

Google

As I first time buyer I didn't really know what step was next but Hunters -Plaistow could not of been any more helpful , especially Saif Shefe and Sam Stokes . They was always so responsive and awnsered all my calls with questions I had and kept me updated with what was going on from all parties involved. Defiantly recommend these guys and there services . CharliePositiveResponsiveness, Quality, Professionalism

Charlie · 25 October 2021

★★★★★ 5/5

Google

We worked with George and Sam from the Plaistow office on our first house purchase. They were good agents, always picked up the phone and went out of their way to show us the house several times even on short notice. They were also understanding of delays in the process that were beyond our control. In short, I think they are good professionals, happy to recommend both of them.

Matei · 25 October 2021

★★★★★ 1/5

Trustpilot

so bad discriminated by this company…

so bad discriminated by this company when I went for a view in the person told me to go and jump over bridge and kill myself because I don't deserve to be alive because I'm autistic did not even investigate they didn't do nothing to switch it on the look of like nothing happened and didn't want to do nothing tell someone to go and kill herself what do they gonna do nothing about it and he was sitting there laughing like it was a joke and then just sitting there thinking it's funny and they say gone going to it and make us all very happy that we don't have to deal with another autistic personthis is why I'm going for four legal action and I'm going to go for criminal charges against them

Chris · 22 October 2025

★★★★★ 5/5

Google

George and his team were communicative, responsive and professional throughout our sale process. We were confident George would find us the right buyer - and he did. The photography service which Hunters used for our listing was also very high quality.

Lauren · 11 July 2025

★★★★★ 5/5

Google

I've recently just sold my flat with George and his team at Hunters and I couldn't fault them in any way. The whole process was smooth and we had an offer that we were really happy with in no time at all. There was great communication the whole way through and everyone that we interacted with was personable and really helpful. I'd definitely recommend using them!PositiveResponsiveness, Quality, Professionalism

Gavin · 25 October 2021

★★★★★ 1/5

Trustpilot

Money for nothing

Make no mistake they aren't worthy of even one star! This Hunters franchise (Sea Road Sunderland) and their so called MD Chris Kelly and his team failed to carry our property inspections and investigate complaints from neighbours in relation to the neglect and horrendous decline of my property over a three year period. We as landlords put our faith in the letting agent and trust they will do a good job in managing our properties. I'm now £7k down trying to repair the property to a good standard. The failure of this company to manage the property and the tenants has left me significantly disadvantaged. Mr Kelly has not responded to my many complaints and requests for compensation and has instead left the franchise, no doubt to make another fortune charging 15% off the back of other unsuspecting landlords! Hunters are a company well known and trusted in our area but be warned, these agents are hiding behind that brand and are able to operate without scrutiny or regulation!!

Dawn · 31 October 2023