Trusted Agent profile · Newham

Hunters Plaistow reviews in Newham

2.9

★★★★★

739 reviews across 2 platforms

272 Barking Road, London, E13 8HR, Newham, E13 8HR

Hunters's office in Newham, at 272 Barking Road, is rated 2.9 out of 5 across 739 reviews on two platforms, including 186 Google reviews rated 4.6.

Google logo

4.6 / 5

186

Reviews on Google

This office

Trustpilot logo

553

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Newham office, from every platform, shown as written. First names only.

5/5

Google

We had an amazing experience buying a house through Hunters. Saif Shefe is the best estate agent I've ever dealt with. He was always available and considerate of our position. There were times when other aspects of the process became difficult and he really helped keep the whole thing going. I cannot recommend Saif and Hunters enough!PositiveResponsiveness, Quality, Professionalism

Terry · 25 October 2021

Agent replied · 24 October 2024

Hi Terry, We are delighted you are pleased with the service you received from Hunters. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are more than happy to help

5/5

Google

I bought a shared ownership property through Hunters on Barking Road and had a really smooth experience. Saif Shefe was especially helpful throughout, always friendly, responsive, and made sure everything went smoothly. Communication was …

Alana · 16 June 2025

4/5

Google

Sam Stokes from Hunters. Really helped me find a new home recently. It was a wonderful experience and he showed all the attention a new tenant looking for. I recommend Sam if your looking for new place to live.

K · 25 October 2023

Agent replied · 24 October 2024

Hi K K, Thanks for taking the time to leave us feedback. We are delighted that you had such a great experience with Hunters, in particular Sam and was more than happy with the service your received. We love helping our clients and always aim to meet every expectation. If there's anything further we can do for you, we would be more than happy to help

1/5

Trustpilot

Do not use for rentals

Do not use for rentals. There is a cost of living crisis of which this company is taking advantage of it with overvalued properties and fees. I paid a holding fee which equates to one weeks rent whilst going through necessary checks. I was truthful that I had a little adverse credit from over 5 years ago but I had an amazing reference from my current landlord of 10 years (of which they knew him as he uses them for some of his properties) plus a steady job. It was taking this agent over a week to get back to me about anything, never returned calls and I was growing concerned. Unbeknown to me, if you also don’t earn three times the rent of the property, you will also fail their checks as they will deem you unable to afford payments. I tried arguing that I could afford it because even after rent, I still had over £1k left and it’s a little unfair to set such judgments on people. They even agreed that they knew I could afford it but it wasn’t up to them but down to their policies etc. I couldn’t get a guarantor which prompted them to say didn’t I have a partner who could move in to bump up the financial figures or guarantor me. Therefore I ended up losing my ‘holding fee’ which is a considerate sum and if this company does this to 10 people a week, they are making a packet for nothing. What gives them The right to put people over a barrel like this?!!! It’s extortion!!! Especially with the current climate and people needing homes and struggling with increasing prices of food, gas and electric. A house is a necessity, people need to live and be safe but this agent seems to be very discriminatory and setting unrealistic benchmarks.

Liz · 13 January 2023

1/5

Trustpilot

Do not use for rentals

Do not use for rentals. There is a cost of living crisis of which this company is taking advantage of it with overvalued properties and fees. I paid a holding fee which equates to one weeks rent whilst going through necessary checks. I was truthful that I had a little adverse credit from over 5 years ago but I had an amazing reference from my current landlord of 10 years (of which they knew him as he uses them for some of his properties) plus a steady job. It was taking this agent over a week to get back to me about anything, never returned calls and I was growing concerned. Unbeknown to me, if you also don’t earn three times the rent of the property, you will also fail their checks as they will deem you unable to afford payments. I tried arguing that I could afford it because even after rent, I still had over £1k left and it’s a little unfair to set such judgments on people. They even agreed that they knew I could afford it but it wasn’t up to them but down to their policies etc. I couldn’t get a guarantor which prompted them to say didn’t I have a partner who could move in to bump up the financial figures or guarantor me. Therefore I ended up losing my ‘holding fee’ which is a considerate sum and if this company does this to 10 people a week, they are making a packet for nothing. What gives them The right to put people over a barrel like this?!!! It’s extortion!!! Especially with the current climate and people needing homes and struggling with increasing prices of food, gas and electric. A house is a necessity, people need to live and be safe but this agent seems to be very discriminatory and setting unrealistic benchmarks.

Lizzy · 13 January 2023

5/5

Google

I stayed with Hunters for a number of years and I found them helpful from the day I moved in, to the day I decided to move. Bhupinder is a personal Manager who cares for the people who walk through the door, and makes sure their needs are met.PositiveResponsiveness, Professionalism

Auguste · 25 October 2022

Agent replied · 24 October 2024

Thank you so much for your kind words Aguste. It really does mean a lot to us and we always strive hard to make what could be a stressful time, an actual positive experience, we will be sure to pass this onto Bhupinder. Thank you again for the great review and we wish you all the best.

1/5

Google

Very very bad service hunter barking road about Sira and ahsan this two guys is very bad because Ahsan is scammer Before leaving I was cleaning nicely After we moving he painting flat made dirty Then he took my deposit money be careful from hunter barking road

Md · 18 December 2024

1/5

Trustpilot

I would never ever used this Company…

I would never ever used this Company again. They failed to tell my tennent I was selling up, because of mortgage increases, I even even emailed them. Heard nothing so I assumed they had told the tennent. Two months later when I thought I'd have my property back, they told me they hadn't told the tennent. Also the tennent flooded my bathroom and cost me £2000 to fix!

Stephen · 28 October 2025

5/5

Google

Ahsan has been incredibly helpful identifying the right property for my needs, liaising with the landlord. He provided clear details of the property which proved to be accurate and very helpful. Working through the administration process with him has been simple and very easy. Excellent support and customer service.

Swerve222 · 25 October 2022

Agent replied · 24 October 2024

Hi Swerve 222, Thanks for taking the time to leave us feedback. We are delighted you are pleased with the service you received from Ahsan at Hunters. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are more than happy to help

5/5

Google

Grand job by Saif and the team. Speedy, efficient and got the price we hoped for even minus all the fees!

Steve · 25 August 2024

Agent replied · 24 October 2024

Hi Steve, Thanks for taking the time to leave us feedback. We are delighted that you had such a great experience with Hunters, in particular Saif and was more than happy with the service your received. We love helping our clients and always aim to meet every expectation. If there's anything further we can do for you, we would be more than happy to help

5/5

Trustpilot

Professional Friendly service

Having sold several properties in the past, the service I have received from Emma Bell in Annan Dumfries and Galloway has been exceptional. With her 20 years experience in marketing properties, I found her advice and professionalism second to none.Very friendly, fully informed and as passionate as I am about my property.Her examples of similar properties was really helpful.

Customer · 8 May 2024

4/5

Trustpilot

Hunters Estate - Demi May

Demi May was my first point of contact who communicated effectively and efficiently between me, the buyer, and the seller. Demi was amiable, astute listener and professional in the way she facilitated the next steps of the purchasing process. Her effective communication skills enabled me to secure multiple viewings with ease. I would strongly recommend Demi May to any company who is looking to appoint someone reliable, kind and proactive. Indi

Indi · 15 July 2023

1/5

Trustpilot

Just shocked at how I have been treated...

Quite possibly the worst estate agents I have had the displeasure of dealing with. Took them 3 weeks to acknowledge that I was looking to rent, then after 2 viewings they didn't even tell me the landlord had decided to not rent the flats anymore. To add insult to injury they didn't even cross sell to show me other properties they have. I would like to say I am shocked but I am not. I will never use them ever... EVER!

Derek · 22 May 2025

5/5

Google

Our experience with Hunters and specially with Ahsan was excellent! Thank you very much for your assitance through all the process

Sandra · 26 July 2024

Agent replied · 24 October 2024

Hi Sandra, Thanks for taking the time to leave us feedback. We are delighted that you had such a great experience with Hunters, in particular Saif and was more than happy with the service your received. We love helping our clients and always aim to meet every expectation. If there's anything further we can do for you, we would be more than happy to help

5/5

Trustpilot

I had an outstanding experience working…

I had an outstanding experience working with Gary as my estate agent. From the very beginning, he was professional, approachable, and incredibly knowledgeable about the market. He took the time to understand my needs and guided me through every step of the process with clarity and patience.

Janet · 26 March 2026

5/5

Google

Great support from George to sell my London flat. I live in Somerset and there were challenges not being nearby. George was really helpful and did his best to make the selling process minimally stressful. I would recommend him to support a sale. Thank you George.

Penny · 25 October 2022

Agent replied · 24 October 2024

Hi Penny, Thanks for taking the time to leave us feedback. We are delighted you are pleased with the service you received from George at Hunters. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are more than happy to help

5/5

Trustpilot

The Amazing Sandra

I had a viewing in windmill road gillingham on saturday I was early for my appointment and greeted by sandra. I have had lots of viewings with other estate agents recently but sandra was def the best. Her professionalism was amazing she was very honest which is rare for most estate agents :) and she knew everything about each room before we stepped in it. Sandra's knowledge of the area was great regarding parking near by facilities. Clearly she did her research before the viewing. I feel she is a real credit to the company and everybody should learn from her how to conduct a viewing in a professional way. She should be the face of customer experience for the whole industry not just hunters. I understand this is a sales environment and results won't always reflect how good or valuable a person is but hunters def should invest in this one for long term as the old saying goes people buy from people. Thank you so much Sandra :)

Arshad · 2 August 2022

5/5

Trustpilot

My brother and I contacted Hunters…

My brother and I contacted Hunters recently in relation to a 6 bedroom detached house with extensive parking & gardens in Buntingford Hertfordshire. We arranged an appointment with their employee Laura. My brother and I were so impressed by Laura from our first meeting in relation to her knowledge of lettings. She proved herself to be highly efficient and courteous during the following week and arranged all the certification, photos & floor plans for the letting with the individual contractors and in addition to providing us with beautiful Client brochures posted it on Rightmove within a very short time scale. I would highly recommend Laura and Hunters.

Cancer · 26 July 2022

5/5

Google

Great experience purchasing our first home with the support of Hunter's Plaistow. George was very professional and established a good rapport with all parties involved, especially when things were moving too slowly due to the lack of responsiveness from the vendor's solicitor to which George was able to move things along. I would definitely recommend Hunter's Plaistow.PositiveResponsiveness, Professionalism

Jay · 25 October 2020

Agent replied · 24 October 2024

Hi Jay, Thanks for taking the time to leave us feedback. We are delighted you are pleased with the service you received from Hunters. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are more than happy to help

5/5

Trustpilot

I recently sold 3 houses with Hunters…

I recently sold 3 houses with Hunters in Gateshead and I have to say Hunters did a job a great job for me. A couple of the sales were not straight forward but they managed to get the sales over the line and and showed great worth ethic and professionalism. Rob is always on the other side of the phone going the extra mile to help out. They also managed my rentals and did an amazing job finding me great tenants. I have no doubt in recommending their services to anyone looking to buy sell or rent property in Gateshead and around. Anthony Jowers

Anthony · 24 May 2022

1/5

Google

I’ve been renting in London for 7 years, and my experience with Hunters has been by far the worst. We had multiple maintenance issues during our tenancy, including a leak in the bathroom that damaged the floor and a broken window. Both took an unreasonably long time to be dealt with. When the repairs finally began, we were given completely unrealistic timelines, and ended up living in a building site for three weeks. Communication was consistently poor. Most of my emails were ignored, even when multiple members of staff were copied in. Basic accountability and professionalism were seriously lacking throughout. Would not recommend.

Vari · 19 April 2025

5/5

Google

I am writing to you to let you know how pleased we have been with the service provided by Hunters of Plaistow. I immediately found them very professional and personable, and this was the reason that we chose Hunters over other local agents for the sale of my brother's house. The assistance and customer service that was given in the sale was extremely high, going the extra mile on every occasion and very much appreciated indeed. As a result of our experience, I would not hesitate to recommend Hunters to anyone looking to buy or sell their property.

Gary · 25 October 2023

Agent replied · 24 October 2024

Hi Gary, Thanks for taking the time to leave us feedback. We are delighted that you had such a great experience with Hunters and was more than happy with the service your received. We love helping our clients and always aim to meet every expectation. If there's anything further we can do for you, we would be more than happy to help.

1/5

Trustpilot

I would give zero it i could

I would give zero it i could. In disrepair for two years. Dont know were to start. Electics, mould, guttering, blocked toilets, firealarms. Dog poo on the floor when moving in. Overgrown ivy on the walls etc etc. im begging you dont rent from them. Fail to attend apointments etc

Jennifer · 10 February 2026

5/5

Google

Bilal and Bhupinder were outstanding and professional. We had a few issues during our tenancy, but they solved everything promptly. We were very happy with the service provided and the help we received, and we were also happy with the agents answering all our emails and questions within 1 business day. Thank you, Hunters, it was a pleasure. :)

Adel · 26 October 2019

Agent replied · 24 October 2024

Dear Adel Eniko Richter, Thank you for your five star rating. We're happy you found our staff to be so supportive during your experience here at Hunters Plaistow. Please let us know if there is anything else we can do for you, we are more than happy to help!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hunters's Google reviews

Questions about Hunters Plaistow

How many reviews does Hunters Plaistow have?

Hunters's Newham office has 739 reviews across two platforms: 186 on Google, 553 on Trustpilot (across the whole business).

What is Hunters Plaistow's rating?

Hunters Plaistow is rated 2.9 out of 5 across all 739 reviews, and 4.6 out of 5 on Google from 186 reviews.

Where is Hunters's Newham office?

Hunters Plaistow, 272 Barking Road, London, E13 8HR, Newham, E13 8HR.

The Trusted Agent

Is this your office? Claim your page.