Hunters Plaistow reviews

★★★★★ 1/5

Trustpilot

Invasion of privacy-HUNTERS LETTING AGENTS IN TRING-why not answering e mails matters

HUNTERS LETTING AGENTS IN TRINGThinking of renting via Hunters in Tring?My experience is very poor, at the moment they are not even replying to my e mails. Have had lots of problems with hot water etc, but my Xmas has been ruined by landlord taking it upon themselves to enter my home, poke around, opening cupboards etc, comment on water heater left on, all whilst I am away, under the pretext of a non essential repair that has been outstanding for 4 months at least. Hunters seem to think this is all ok, no reply to any of my e mails (nothing new there), for the last 4 days. I think this is really irresponsible behaviour by a letting agent as this feels like an invasion of privacy, am struggling to get early flight home to try to stop this from happening.I think there are good reasons why Hunters don't actively have a trust pilot account, on reading the reviews that is understandable.

Julie · 28 December 2024

★★★★★ 5/5

Google

The renting process can be stressful, but Ahsan made it as smooth and straightforward as possible. He guided us step by step, explained the paperwork clearly, and ensured everything was completed on time.Thank you 🙏 …

Fatih · 26 March 2026

★★★★★ 5/5

Google

I have bought my first home. Both Saif and Asif were supportive and informative in ensuring the smooth transfer from the previous owner to my possession. I am really grateful to them for their time, support and management of the process. I wish them well and I recommend them to others.

Kieran · 16 November 2025

★★★★★ 5/5

Google

After trying to sell our flat for over a year with a couple of different estate agents we approached Hunters. We immediately felt confident and comfortable with everyone who dealt with us. Within a week of being on the market with them we had a good offer which we accepted. Special thank you to Saif for working so hard to get our sale over the line. Would definitely recommend!

Fiona · 29 November 2023

★★★★★ 1/5

Trustpilot

Avoid with all cost!

Rented an apartment they told me it was deep cleaned before handing over the keys and everything would be fixed etc nothing was cleaned blood on walls mould in all rooms had a faulty/leaky boiler very slack on emails no communication in there office also they was very rude over the phone we never moved into the property due to all the damages and mould etc I was willing to give up my first months rent and for them to send me back the deposit but they refused to send anything back I would highly do not recommend this company/agancey to rent/buy a property from they are useless and slack

LEWIS · 11 April 2026

★★★★★ 5/5

Google

I got Great service from Ahsan .he is very much professional, responsive, and easy to deal with him. He Made the whole letting process smooth and stress-free. Thanks Ahsan and Hunters .

Irin · 9 April 2026

★★★★★ 1/5

Trustpilot

"Avoid Hunters Property Management

"Avoid Hunters Property Management, Inefficient, Rude, and Unprofessional"My experience with Hunters Property Management has been extremely disappointing and frustrating. They have consistently demonstrated poor service, inefficiency, and a dismissive attitude towards tenant concerns.Ineffective Issue Resolution: Hunters fails to handle even basic maintenance issues. For example, a heating issue during winter was passed to the landlord without any attempt to troubleshoot. I had to step in and take personal risks to resolve the problem myself, only to discover it was a simple battery replacement. Their inability to perform even basic triage highlights their lack of professionalism and problem-solving capabilities.Creating Gaps Between Tenants and Landlords: Instead of acting as a competent mediator, Hunters merely relays messages between tenants and landlords, causing delays and unnecessary misunderstandings. This approach has damaged the relationship between myself and the landlord, as the agency often fails to communicate effectively or accurately.Rude and Dismissive Behavior: The staff frequently respond to concerns with a dismissive tone, making tenants feel unsupported and undervalued. Their arrogant demeanor gives the impression that addressing tenant concerns is a favor rather than their responsibility.Neglecting Tenant Safety and Comfort: Health and safety issues, such as rat infestations and malfunctioning alarms, were not addressed promptly, despite the serious risks they posed. The lack of urgency in handling these matters has caused significant stress and discomfort for my family.Minimal Value Added: Hunters operates more like a messenger than a property management service. They fail to provide meaningful solutions and seem content to pass the burden of responsibility onto others, leaving tenants to fend for themselves.Overall, Hunters Property Management has proven to be unprofessional, inefficient, and dismissive. Both tenants and landlords deserve better. I strongly advise against using their services if you value timely resolutions, respect, and effective communication.

Onkar · 19 November 2024

★★★★★ 5/5

Google

My sale turned out to be a very long, drawn out affair with legal complications no one had anticipated. Throughout the whole process Saif Shefe kept things moving along, nudging and reminding the various parties until completion was finally achieved. Would recommend Hunters for a professional service, you’re safe with Saif!

Edward · 25 August 2024

★★★★★ 5/5

Google

I've had a great experience with hunters Extremely professional and efficient when it comes to absolutely anything, been a Tennant for the past year and have had a smooth and comfortable stay thanks to hunters, a special thanks to Ahsan Akbar who has helped me with anything and everything, changing bulbs, repressuring the boiler, showing me how to get about locally, that's top tier service, will definitely recommend !

Abdul · 24 March 2025

★★★★★ 5/5

Trustpilot

Thank you Jasmine

Hunters delivered an impeccable service from beginning to end. Communication was excellent, and they were always available whenever we needed them. A special thank you to Jasmine, we are incredibly grateful for everything she did.

Asha · 2 February 2026

★★★★★ 5/5

Google

Really impressive work by George Singh who went above and beyond all possible expectations to ensure a tricky Purchase completed as smoothly as possible. George did absolutely everything he could, even helping engage a plumber for recommissioning of water and heating systems. Thoroughly recommended George and thank him sincerely for everything he did to help.

Ciaran · 27 April 2024

★★★★★ 5/5

Google

Had a fantastic experience working with Hunters Plaistow, and especially Saif Shefe! Saif was incredibly helpful and supportive throughout the entire process of renting a flat. He went above and beyond to make sure everything went smoothly, keeping me updated every step of the way. His professionalism and friendly approach made the process stress-free. Highly recommend Hunters Plaistow and Saif if you’re looking for someone who genuinely cares about helping you find the right home.

Shahnaz · 11 November 2024

★★★★★ 1/5

Trustpilot

lettings fees are very high

For lettings their fees are very expensive. First 3 months of my 450 rent studio flat they took and I did not get anything. When tenant leaves another month will be gone as inventory check is 180 and cleaning in 250 and this is for a studio flat. If i want to cancel the contract i have to pay 900. Stay away.

'Tarig · 9 July 2026

★★★★★ 1/5

Google

Avoid this agency at all costs. They are extremely unprofessional and lack transparency. They arranged a viewing and then cancelled it just 10 minutes before the scheduled time. They consistently avoid responding to enquiries, and when they do reply, they simply say the property is “under offer” without any proper explanation. When I asked about their complaints procedure, they refused to provide any details and instead laughed, saying no one would respond, before hanging up the phone. I spoke with someone named Asif, who was completely unhelpful. Overall, a very poor experience.

Kowsh · 16 February 2026

★★★★★ 5/5

Google

We highly recommend George from Hunters.He has helped with the selling of my mother in laws house. He is so kind and reliable, and he is trustworthy, and we are so glad that we had his help. Thank you so much George.

Helen · 16 November 2025

★★★★★ 5/5

Google

We found our dream house advertised at Hunters and we are so glad it was advertised with them. Having put in a few offers with other agents, we knew we struck gold upon meeting George. The last offer we put in was with an agent who genuinely answered the phone and said the manager was having a lay-in so couldn’t tell us if our offer had been accepted… George was professional, always on call (even on his days off) and made the whole buying process so much less stressful. We trusted him and entirely and knew he wanted the best for us. We completed today, so thanks again George, we couldn’t have done it without you.PositiveResponsiveness, Quality, Professionalism

Stefanie · 25 October 2021

★★★★★ 5/5

Google

I met Saif Shefe by chance last year when we needed to get some tenants into our property. From the day we met he displayed professionalism, empathy and candour. He got us tenants into the property in no time. So when we needed to sell a house, we went straight to Saif. He and his team were again professional, prompt and helpful. They surpassed all our expectations sooner than we expected. Along the line, Saif was always available to provide creative solutions to the challenges that we could have encountered in the process.PositiveResponsiveness, Quality, Professionalism, Value

Yinka · 25 October 2021

★★★★★ 5/5

Google

We recently sold our two bedroom terraced home in Plaistow with Hunters. The whole process was expertly managed by Saif and his team, from the initial listing of the property to completion day. We really valued the advice Saif provided to us during the process, which gave us confidence that it would get to the target conclusion. Saif has a really customer focused approach to his work, which we valued- as well as a deep knowledge of the local area. We would strongly recommend selling your home with Saif and Hunters

Stephen · 25 October 2021

★★★★★ 5/5

Google

Saif and the team were great at getting our flat on the market quickly and efficiently. Their photography and video service was amazing and they promoted us online within just a few days of us signing with them. We had a buyer within days as they were really proactive at getting people through the door to view and were great at keeping us informed throughout the process. I'd highly recommend them if you're looking to buy or sell property in the Plaistow area.

Hanni · 25 October 2021

★★★★★ 5/5

Trustpilot

I have only great things to say about Hunters Middleton!

I have only great things to say about Hunters Middleton branch! From the very first phone call right up to exchanging contacts They have been beyond brilliant. I absolutely loved the pictures of my house and the write up most definitely did my house justice. My house sold within 4 days and I was over the moon with the price!Nicole was the shining star for me- she kept in daily contact and was the most reassuring and helpful person every single step of the process. She chased up people when they needed it ensuring the sale moved along at pace. Thank you so much Hunters but especially a massive thank you to Nicole- you have been amazingly!

Debbie · 25 June 2024

★★★★★ 1/5

Trustpilot

Disappointed is an understatement..

To say we’re disappointed with the level of communication from the Horncastle Branch with Michael and Susan Noonan is an understatement and the level of service is a far cry from Michael's commitment to customer experience.Researching this branch shows multi-occasions that this activity has happened here.If you’re viewing a property with the intent to buy, don’t expect them to tell you if any other parties are interested. They’ll just pull it from under your feet along with any visions or excitement of a future you had in said house.Viewed a property two weeks ago, following the viewing we had a really positive conversation with Susan in the office expressing great interest, no more than a week later sold to another buyer with no communication. It would have been professional and courteous to reach out to the buyer but more so to the seller, as I’m certain they would like to have known of other interest. Susan and Michael took away any opportunity or chance to put in any offers, resulting in many wasted hours.I wouldn’t usually leave a review; but the tone in which Susan delivered the news was blunt, lacked any sort of empathy and very closed, to date I am still waiting for a reply to my email which I can only assume has been ignored.We will steer clear of this company for future sales and purchases, knowing that their priority doesn’t appear to be with either buyer or seller.Happy to receive a call or email to discuss our experience with you.

Lea · 20 June 2024

★★★★★ 1/5

Trustpilot

Hunters are not interested

Hunters let the house adjacent to ours. There have been multiple pipe leaks around the bathroom causing flooding which in turn is causing damp smells on our side due to the length of time taken to address the issues. It's been repaired after four weeks now within hours water is currently coming through the ceiling next door soaking our party wall and they have told the tennant it's livable no problem.

Tony · 5 April 2026

★★★★★ 1/5

Trustpilot

Feeling sorry for vendors hoping to sell their property

Mid of August I telephoned Hunters Sunderland to view a property, giving them all requested details - a little while later they sent an email asking which property I meant (I had told them but if they wanted to clarify: why didn't they ask this when I phoned?).

Ms · 14 September 2026

★★★★★ 5/5

Google

I cannot fault my selling experience with Hunters, Excellent service from start to finish. Saif was warm, attentive and hardworking. He made a difficult process as straight forward as possible. We got a great price for our flat considering the times, Saif worked patiently with us whilst we navigated through a complicated sale. I Highly recommend Hunters. Thank You to Saif and the whole team for helping to get my sale over the finish line.PositiveResponsiveness, Quality, Professionalism, Value

Red · 25 October 2021