Trusted Agent profile · Newham
★★★★★
440 reviews across 2 platforms
9 The Grove, London, E15 1EL, Newham, E15 1EL
Foxtons's office in Newham, at 9 The Grove, is rated 4.0 out of 5 across 440 reviews on two platforms, including 275 Google reviews rated 4.6.
Every review we hold for the Newham office, from every platform, shown as written. First names only.
1/5
TrustpilotExtremely poor handling of deposit refund, lack of accountability and communication.
I moved out of my flat on 25 September 2025, and my landlord immediately approved the full return of my deposit. I provided my bank details to Foxtons on 3 October, and the online portal confirmed that the refund would be processed within 5, 7 working days.
5/5
GoogleMy partner and I had a great experience with Foxtons Stratford, all thanks to James Annett. He's been super helpful from the start, he understood what our requirements were and went the extra mile to help us find the perfect property! We would really, really recommend him and the whole Foxtons team if you're looking to buy/rent in Stratford. Way to go James!PositiveResponsiveness, Quality, Professionalism, Value
1/5
Trustpilot23 days and still don’t get my deposit
The moving day I requested the keys but the guy said to me that he was having lunch and he was not going to go.
5/5
GoogleAdrian has been super helpful, from arranging viewings, finding properties which matched my specification, keeping me well informed about any developments and overall an exemplary estate agent. Would highly recommend Adrian if you are looking to buy in the East london area! Thank you Dr Dattani
1/5
TrustpilotSerious data concerns
I’ve had an extremely concerning experience with Foxtons involving repeated inaccurate processing of my personal data over an extended period.
1/5
Trustpilot62d Stanhope Gardens
Rented an appartment with foxtons at Standhope Gardens 62d Standhope gardens! After I found out that there were prostitutes residing before and that the bathtub collapsed 1 year ago and the wall crushed! Also, it was full of rats!
1/5
TrustpilotFailed to repay deposit
Two months after the end of a short let Foxtons still hadn't returned the deposit and failed to answer all correspondence. No issues or deductions have been suggested; they simply don't respond and I had to raise a dispute under the deposit protection scheme.
1/5
TrustpilotLandlord, letting through Foxtons.
I let a flat in Fulham through Foxtons. This is what they have charged me over the past four months
5/5
GoogleWe had a great experience with Foxtons in Stratford. Our estate agent Adrian was really helpful. He listened very well and has a great attitude. He ensured we could see every property, that was of relevance to us, and provided the best suggestions possible.
5/5
GoogleI have dealt with Tanya Robinson frequently over the past few months during my search for investment properties, and whilst we have been unable to find the right property so far, I have found Tanya to be extremely professional, and very easy to work with, and I look forward to when we finally do what I am sure will be the first of many more deals to come in the future. Thanks Tanya, well done!
1/5
GoogleOur landlord uses Foxtons Stratford as their letting agent. Our experience with them has been appalling. Maintenance issues are ignored for months on end with no communication, and when they are dealt with they are dealt with badly and …
5/5
GoogleThank you Zainab for all your wonderful effort towards getting me an accommodation, your words of encouragement kept me going. Finally we have gotten a place, thou not from Foxtons, but Zainab tried for me and I am grateful.
5/5
GoogleI had a very positive experience. Kingshuk and Adrian has been very professional, supportive and informative throughout the process. Well done guys, you are assets to foxton and hope they appreciate it. I will definitely use you again and recommend your services.
5/5
GoogleSophie was a fantastic help throughout the whole process! Super upbeat, clear in her communications, willing to facilitate last minute viewings, and always ready to answer any questions I had along the way. She made the process quick, pain free, and straightforward.
5/5
GoogleMy experience with Renting an apartment with Foxtons has been amazing. Maruf has been so kind and helpful throughout. He answered all our queries very patiently. We are very grateful to him for making this process so smooth and comfortable for us.
5/5
GoogleFoxtons Stratford did a really great job, Mohammed and Kingshuk were really helpful through out the process. They were always on our case and provided constant update. They are also recommended a Great Mortgage Broker ! if I will purchase another property I will definitely ask for their help again ! Thanks a lot for your help :)PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI’ve had such an amazing experience with Foxtons although we decided to relocate - Foxtons was very helpful with our search. We worked with Sophie who has exceptional service. She went to great lengths to support us with our search.
5/5
GoogleI had a great experience with Foxtons Stratford Branch! Sophie was incredibly friendly and professional! She answered any queries and concerns we had with swiftness. She was vital part of the satisfaction we found in our new home! 5 Stars!
5/5
GoogleI had a great experience with Foxtons in Stratford. Our agent Manuela was really helpful, friendly and professional. Thanks to her, me and my family finally managed to get a home in a perfect location for us. Thank you Manuela.
1/5
TrustpilotBlatant liars - the most unprofessional service
We were repeatedly given information by the letting agent that turned out to be untrue or later changed. Basic steps that should have been handled professionally were completely overlooked, causing us significant stress and financial loss.
5/5
GoogleMaruf went above and beyond with his services. With our current challenging housing market, Maruf ensured that I was a top priority when finding and securing my new flat. If you need an agent, go DIRECTLY to him!
5/5
GoogleKingshuk and his team did a fantastic job and their book of clients certainly added value for our property transaction. Turnaround timeline was also quick which we required. A great experience working with him and would certainly recommend.
5/5
GoogleAdrian is one of the best estate agent I know. He is incredibly good at what he does and one of the best estate agent I have ever met!! Whoever goes to him, will be in good hands!!! Thank you very much for your patience, dedication and commitment.
1/5
TrustpilotWe moved out of the apartment over…
We moved out of the apartment over three months ago and left it in perfect condition. The rental agreement stated that our deposit should have been returned within 10 days, yet we are still waiting. Despite repeated follow-ups, nothing has been resolved.
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