1/5
GoogleCancelled viewing by mail 20 minutes before appointment. We had driven for over an hour. Completely unprofessional.
Trusted Agent profile · Newcastle Upon Tyne
Jan Forster Newcastle Upon Tyne reviews
★★★★★
107 reviews across 2 platforms
201 High Street, Gosforth, Newcastle Upon Tyne, NE3 1HE
Part of Jan Forster Estates, see every office.
Jan Forster's office in Newcastle Upon Tyne, at 201 High Street, is rated 3.2 out of 5 across 107 reviews on two platforms, including 20 Google reviews rated 3.6.
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Reviews
Every review we hold for the Newcastle Upon Tyne office, from every platform, shown as written. First names only.
Google1/5
TrustpilotAVOID
Shocking treatment of tenants. Four rooms made unusable due to leaks, damp and electrical faults? Evicting a family at Christmastime? Disgusting and heartless
5/5
GoogleThank you, excellent advice and support during letting process... would definitely recommend
Agent replied · 27 August 2024
Thanks Joanne!
4/5
GoogleAlways updated on current properties available
Agent replied · 27 August 2024
Thanks Anita!
1/5
TrustpilotI have a problem with these people too
I have a problem with these people too. After reading all these bad reviews I am starting to feel why even bother.
1/5
TrustpilotDisappointed
Travelled 520 mile round trip to be given a 5 minute viewing on a property. Not advised of this when I made the appointment and when I phoned after the viewing they did not even offer an apology.
1/5
TrustpilotTreat tenants awfully
Treat tenants awfully. Mould and leaks, leaving rooms unusable. Happy to evict children before christmas.
1/5
TrustpilotAs a new landlord I have found the…
As a new landlord I have found the whole experience hard and no support.Slow to return emails if ever, seemed to expect me to sort problems so why am I paying them!!
1/5
TrustpilotIncompetent
Incompetent, unresponsive, useless .... lost for words as to how they remain in business
5/5
TrustpilotExcellent customer service from staff…
Excellent customer service from staff at Low Fell branch - really went above and beyond to speed things along
5/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 27 August 2024
Thanks Ermintrude!
5/5
GoogleRating only, no written review.
Agent replied · 27 August 2024
Thanks Paul!
3/5
GoogleRating only, no written review.
Agent replied · 27 August 2024
Good morning Jan, we can’t locate your details on our system to respond directly. If you would like to discuss anything with us please call 0191 236 2070 and our team will be happy to help. Our aim is to always provide a professional, helpful service for all clients and our hardworking staff endeavour to do so daily.
4/5
GoogleRating only, no written review.
Agent replied · 27 August 2024
Thanks Bevan!
4/5
GoogleRating only, no written review.
Agent replied · 27 August 2024
Thanks Victoria!
5/5
GoogleRating only, no written review.
Agent replied · 27 August 2024
Thanks Paul!
3/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 27 August 2024
Thanks Julie!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Jan Forster Estates hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Newcastle Upon Tyne.
