Trusted Agent profile · Newcastle Upon Tyne
★★★★★
110 reviews across 1 platform
99 St. Georges Terrace, Jesmond, Newcastle Upon Tyne, NE2 2DN
Fraser Grant's office in Newcastle Upon Tyne, at 99 St. Georges Terrace, is rated 4.2 out of 5 across 110 reviews on 1 platform, including 110 Google reviews rated 4.2.
Every review we hold for the Newcastle Upon Tyne office, from every platform, shown as written. First names only.
5/5
GoogleA great estate agency. They were very helpful when we were looking for a house and we had an amazing 7 bed house with them. They were very understanding and we had no issues with them at all.
Thanks James - we really appreciate it - your group were excellent tenants! The Fraser Grant Team
5/5
GoogleWe have had a great year with Fraser Grant. The house was very well kept and any issues that we encountered during the year were sorted very quickly and easily. Would recommend them to any prospective tenants! :)
Thank you for your positive review Hayley. Thank you for a smooth tenancy and all the best for your future endeavours
5/5
GoogleUsed Fraser Grant in second year of uni and have absolutely no complaints. Dealt with everything quickly and provided us with everything we needed to enjoy the house, would definitely recommend if looking for somewhere as a student.
Thanks Toby - we really appreciate it - your group were fantastic tenants! The Fraser Grant Team
5/5
GoogleA great letting agency who were always very responsive and adaptable during our lease. I would look to seek further accommodation from them in the future!
Thanks Stephen for taking the time to review your stay with us at Fraser Grant. We hope to see you again soon! Kind regards, Ellen
5/5
GoogleFraser Grant are fantastic, all my needs whilst having a tenancy with them for 2years were met, the property I was in was immaculate. Ellen always replied to me quickly whenever I called or sent an email. Would 100% recommend and would return to them in future.
5/5
GoogleWould really recommend! Really good house for us in 3rd year. Any problems we had they would send someone round ASAP and were really helpful with any issues we called up about. Thanks :)
Emma, thank you for your positive comments and we are glad you enjoyed your stay with us and found our service helpful. It was great that we had the property back in a good condition and that we were able to return your deposit in full.
5/5
GoogleFraser grant have a great team of staff who helped us with our tenancy greatly over the year! Would recommend!
Thanks Callum for taking the time to review your stay with us at Fraser Grant. The team and I really appreciate your kind words - particularly during the pandemic! Lots of luck for the future. Kind regards, Ellen
5/5
GoogleFraser Grant have been ideal during our tenancy, they were very helpful and responsive. Hosting prize draws during lockdown was a very fun way of engaging with their tenants. All communications were well detailed, ie. Cleaning to do list for end of tenancy. Ellen our agent was always very friendly and responsive.PositiveQuality
5/5
GoogleFraser Grant provides top quality service in Newcastle. They work with the tenant in finding what is best, and also are very accommodating of changing situations. Highly recommend the company!
Thanks for your kind words Ali - we really enjoyed having you as a Tenant and hopefully will be having you again soon!
5/5
GoogleDuring our time down Osborne road in jesmond the team at Fraser Grant have been amazing with us, fixing any problems we have as quickly as possible, making sure the property is liveable and replacing any broken/damaged furniture etc in the …
5/5
GoogleWould highly recommend using Fraser grant, amazing customer service and really go out of their way to make sure you’re happy! Thankyou to Ellen for helping me out!
Thanks Laura for your kind review - we are pleased that everything worked out in the end!
5/5
GoogleStayed in a house share with them for four years and had a really good experience and very helpful to support with any issues in the house
5/5
GoogleI rented a 6 person student house with Fraser Grant for 1 year, and had a very positive experience. The people were friendly, they weren't intrusive at all, and they were always available to talk about any issues we encountered. They were also extremely accommodating when it came to late rent payments. I would definitely use them again, and recommend them without hesitation.
5/5
GoogleI let a house through Fraser Grant in my second year of uni and they were really great. They're really responsive, had someone at our house within an hour for even the most minor of issues and they'd fix/provide us with anything we needed with no hassle or cost cutting. Looking forward to using them again when I return from my placement year.
5/5
GoogleI've dealt with a lot of agents in the region and found Fraser Grant to be quick, efficient and honest and I would recommend them
Thanks Dan - we really appreciate your review - all the best! The Fraser Grant Team
5/5
GoogleFraser Grant provided a fast and pleasant service. Great property and friendly staff. Recommended to anyone looking to rent a property in Jesmond.
Thanks Ben - we really appreciate your review - all the best! The Fraser Grant Team
4/5
GoogleNever had any issues with them during out tenancy and got the deposit back in full. Overall it was a pleasant experience.
Thanks Ellie for your kind words - we really appreciate it! The Fraser Grant Team
5/5
GoogleGreat Estate Agent, any issues were resolved quickly and staff were all very helpful with any problems we had!
Thanks Amy - we really appreciate your review and were pleased that you stayed with us for 2 years! The Fraser Grant Team
5/5
GoogleCouldn’t recommend Fraser Grant more highly. Always quick response, very reasonable and honest and quick to help us with any queries. Ellen and Andrew did a sterling job throughout our tenancy. …
5/5
GoogleAbsolutely Fantastic. A wonderful company to deal with being both professional and friendly, I cannot recommend them enough.
Many thanks Aidan - we really appreciate it - your group were excellent tenants! The Fraser Grant Team
5/5
GoogleGreat service, lovely property and friendly staff. The easiest people we dealt with as students in Newcastle.
Thanks Tom - and thanks for looking after your home so well. All the best! The Fraser Grant Team
1/5
GooglePoor property maintenance
Afternoon Taha, While we wish to be proactive with all our reviews, we can confirm you have never been a tenant of Fraser Grant, Jesmond, so we are unable to address this further. We can only assume this has been posted in error and we would ask that you take steps to address this. If you wish to discuss this further, please do not hesitate to get in touch with me on 0191 281 9777 or enquiries@frasergrant.co.uk and I’d be happy to help. Kind regards, Ellen
5/5
GoogleReally happy with Fraser Grant! Stayed in the property for 2 years, and they were really quick and happy to sort any issues we had.
5/5
GoogleEfficient and responsive agency! Well looked after houses, would highly recommend.
Many Thanks Poppy for a pleasant and trouble free tenancy, we would like to wish you all the best for the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Fraser Grant's Newcastle Upon Tyne office has 110 reviews across 1 platform: 110 on Google.
Fraser Grant Newcastle Upon Tyne is rated 4.2 out of 5 across all 110 reviews, and 4.2 out of 5 on Google from 110 reviews.
Fraser Grant Newcastle Upon Tyne, 99 St. Georges Terrace, Jesmond, Newcastle Upon Tyne, NE2 2DN.
