Trusted Agent profile

Alexander Hudson Estates Newcastle reviews

4.7

★★★★★ Excellent

314 reviews across 3 platforms

Arrow Close, Newcastle upon Tyne NE12 6QN

Alexander Hudson Estates's Newcastle upon Tyne office at Arrow Close is rated 4.7 out of 5 across 314 reviews on three platforms, including 155 Google reviews rated 4.7. Checked 9 October 2026.

Google logo

4.7 / 5

155

Reviews on Google

This office

Facebook logo

5.0 / 5

21

Reviews on Facebook

This office

Trustpilot logo

138

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Newcastle upon Tyne office, from every platform, shown as written. First names only.

5/5

Google

Very professional and supportive throughout, making it less stressful throughout the whole process from initial marketing to final contract exchange. Would highly recommend their services.

Brian · 13 November 2025

5/5

Google

Great service from the beginning to the end

Terry · 7 April 2026

1/5

Trustpilot

Six weeks without a washing machine

Six weeks without a washing machine. No contingency plans in place to deal with a lengthy ongoing issue. 75 rental properties on their books but no facility to replace temporarily until sorted. Expected better but I guess the transient student population have zero long term revenue stream post graduation.

Billy · 17 February 2025

5/5

Google

Alex has helped me rent my properties in Newcastle for around the last 4 years. Throughout that time I have found him to be extremely energetic, knowledgeable, hardworking and innovative in the approaches he adopts to ensure that my portfolio is 100% let. I enjoy a very good working relationship with him and he is always on hand to offer advice and insight, which I find very useful indeed. Highly recommended.

Hassan · 26 May 2019

Agent replied · 25 May 2023

Thanks Hassan, It's always a pleasure working with you and I look forward to working together again this year. Speak soon, Alex

5/5

Trustpilot

Stress Free Process

My partner and myself found the process of viewing two different properties with AHE very stress free and straightforward. The sales team were very attentive and quick at getting back to us with any questions we had. After both viewings we went to, the team gave us a call to check how we felt about the properties and if there were any issues. This was great, as we didn’t have to chase AHE or wait for emails, like we have in the past with different estate agents. When it came to putting an offer down on a property we loved, Ema in particular was great at passing communications between myself and the seller quickly. Ema called me on a few occasions to update me of offers on the property. This meant I was able to increase my offer and this get noted straight away, rather than sending emails and waiting for a response. Fortunately our offer on the property has been accepted. We are looking forward to having the same positive experience going forward with AHE, until the property is ready for us to move in to. Thank you for everything AHE!

Rebecca · 29 May 2023

5/5

Google

We have had a fantastic experience with these agents , our sale from going on the market to completion took 9 weeks , outstanding team work thanks guys!

Cheryl · 31 July 2024

Agent replied · 23 October 2024

Hi Cheryl, It was a pleasure working with you and I'm glad we could help. Alex

5/5

Google

Had the pleasure of renting my new house through Alexander Hudson. Lovely friendly staff and an easy no hassle experience.

Hayley · 1 December 2024

Agent replied · 8 December 2024

Good afternoon Hayley, thank you very much and good luck in your new home. Alex

5/5

Trustpilot

Efficient helpful team. Great communication

Helpful team which organised last minute viewings to suit times I could go. Very quick to remove the property I was purchasing off the market when they had received relevant information. Good to have that sense of security when the house is off and an offer is accepted.

Anthony · 5 May 2023

Agent replied · 3 June 2023

Thank you for taking the time to leave such a positive and glowing review for the AHE team. We strive to be efficient and provide peace of mind to all our sellers and buyers where possible. We look forward to working alongside you on your buying journey.Alexander Hudson

5/5

Trustpilot

An excellent service!

An excellent service!! Jess was professional and excellent to work with.

Louise · 16 February 2022

Agent replied · 3 June 2023

Good morning Louise,Thank you very much for sharing your experience. I'll be sure to let Jessica know.Sincerely Alexander Hudson

1/5

Google

Went to a viewing , was shown around by landlord , spoke to agent and said I would like to put my name forward for the property, didn’t hear anything so chased them up twice and both times they said “ we promise we will get back to you “ called today and the woman on the phone said “ oh it’s been reserved “ no apology, no phonecall and a complete waste of my time , very unprofessional

Shellby · 26 May 2023

1/5

Google

Iam a property devoleper and I filled in the email about a property in forest hall that I was interested in buying.on the 12th of April 2023. I got a message back saying someone would be in touch. As I need a property quickly once the current one iam working on goes on the market. I emailed them again on 16th April 2023 And I've still heard nothing.ive looked on the website and the property in under offer.but I've not been told anything.complete waste of my time. Very un perfessional from Alexander Hudsons estate agents. Plus I may of offered more for the property so not looking after clients as well.

PAUL · 25 April 2023

5/5

Trustpilot

Great team, great service!

We recently sold our property through Alexander Hudson and highly recommend them to anyone selling their home. From start to finish the team were friendly, professional, honest, knowledgeable, and maintained great communication with us. From first meeting Alexander when he came to value our property, we felt that he stood out from other estate agents and him and his team did not disappoint. We would like to thank everyone at Alexander Hudson again for making selling our property as straightforward and stress-free as possible!

Adam · 3 April 2023

5/5

Trustpilot

Lovely service!

Jess and Jennifer have been an absolute pleasure to deal with - as a first time buyer I've had absolutely no idea what I was doing and they've held my hand every step of the way. The staff at Alexander Hudson are always happy to help and are so lovely to talk to on the phone, I would recommend them to everyone!

Bethany · 25 June 2021

Agent replied · 3 June 2023

Dear BethanyIt was a pleasure supporting you through your first time buying experience and we really appreciate you taking the time to share your feedback with us.I'm pleased you felt able to contact us whenever you required advice and guidance and we really hope you would use us again in the future should you ever need to.Take care!Alexander Hudson

5/5

Google

Alexander Hudson were fantastic! From Alex coming out for the appraisal and Fran’s fab photos, along with Ema co-ordinating all of the interest and viewings the team sold my house in less than 2 weeks, in excess of asking price and secured our offer on our next house. They have all been amazing and the rest of the team in the office were all up to date on what was happening and always happy to help. Emma’s enthusiasm and support was 2nd to none and I couldn’t be happier with the service received. You won’t regret listing with these!! 🙌🏻 I keep calling it The Alexander Hudson Effect - it’s deffo a real thing!! 😄

Joanne · 26 March 2023

5/5

Facebook

Alexander Hudson were fantastic! From Alex coming out for the appraisal and Fran’s fab photos, along with Ema co-ordinating all of the interest and viewings the team sold my house in less than 2 weeks, in excess of asking price and secured our offer on our next house. They have all been amazing and the rest of the team in the office were all up to date on what was happening and always happy to help. Emma’s enthusiasm and support was 2nd to none and I couldn’t be happier with the service received. You won’t regret listing with these!! I keep calling it The Alexander Hudson Effect - it’s deffo a real thing!!

Joanne · 17 March 2023

1/5

Trustpilot

Don’t bother

Rented a nice house in 2nd year. Damp hallway that was never resolved. Garage door broken when we moved in and never fixed. Were quick to fix appliances though. Tried to claim damages deposit even though the house was left immaculate. Too much hassle, going with a different agency this year.

Kate · 28 October 2022

Agent replied · 3 June 2023

Hi KateThank you for taking the time to leave us a review. We wish you and your housemates the best of luck finding a home for your next academic year. Take care,Alexander Hudson

5/5

Google

Really helpful throughout the process and made everything seem straightforward, excellent at communicating and always positive and friendly to speak to! Would highly recommend!

Matthew · 31 July 2024

Agent replied · 23 October 2024

Hi Matthew, Sorry for the delay in responding. Thank you for taking the tiem to share your experience Alex

5/5

Google

A brilliant estate agent for the NE12 postcode and beyond! Would highly recommend 🙂 …

Lisa · 15 December 2024

Agent replied · 22 December 2024

Hi Lisa, Thank you so much for the recommendation. Alex

5/5

Trustpilot

Property purchase

We purchased a property advertised with Alexander Hudson. They were quick with responses when we put in an offer. Also there was a problem higher up the chain that our solicitors couldn’t find out directly, Jennifer contacted all the solicitors in the chain to find out the problem. Would definitely recommend them, they go above and beyond to help you.

Sam · 6 February 2021

Agent replied · 3 June 2023

Hi Sam,Thank you for your five star feedback! We hope you're enjoying making many happy memories in your new home. Jess

5/5

Trustpilot

This Is the 2nd time I have used…

This Is the 2nd time I have used Alexander Hudson, 1st time buying and house then again selling one. Each time they have been, very friendly, extremely helpful, very professional and they just put your mind at ease throughout the whole process.Definitely recomend them and will use them again.

Debsd · 12 September 2022

Agent replied · 3 June 2023

Hi DebHow lovely to hear you have wanted to use us for both your buying and selling endeavours. We are pleased you found our service friendly and helpful on both sides and we look forward to potentially working alongside you again in the future.Yours sincerelyAlexander Hudson

5/5

Google

The house sold within days!!! Alex and Jenny were amazing in communicating with solicitors and the buyers to make sure everything ran smoothly. Brilliant from start to finish, would highly recommend them. Big Thanks from us, ChrisPositiveResponsiveness, Quality, Professionalism, Value

Chris · 29 August 2021

1/5

Google

Be careful with this estate agent! Lie’s lie’s lie’s!! Bought a house through this agent and was the worst experience in my life. Alex himself is a lier and will do anything for a sale!! After purchasing the house they do not answer the phone!! Just be careful and don’t trust what this agent tells you.

Snah · 25 May 2021

Agent replied · 25 May 2023

Haroon, i'm disappointed you've felt the need to leave this unfair and inaccurate representation of the services and my morals after buying a property through us. I appreciate it can be a stressful experience, however we do not lie. In reference to not answering the phone, I did receive your voicemail on my personal mobile over the weekend and was awaiting a response from the vendor with the answer before replying. I notice that out of the 9 reviews you have left, they are all 1 start with the exception of the multiple 5 star reviews you've given your own businesses. Alexander Hudson

5/5

Google

Found all the staff who were involved in our 2 separate transactions very helpful and kept us up to date with what was going on. Jess, Lindsay and Barbara who I had my main dealings with were all pleasant and informative. Would recommend them as I felt the service was very personal.

Christine · 31 July 2024

5/5

Google

Really nice kind and helpful set of people, pulled out all the stops towards the end to make sure the deadlines were met in the sale for when I needed it, couldn’t fault the service from anyone that I dealt with, special shout to Lindsey for being relentless in getting the job done - fully recommend to anyone

Tom · 31 March 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Alexander Hudson Estates Newcastle

How many reviews does Alexander Hudson Estates Newcastle have?

Alexander Hudson Estates's Newcastle upon Tyne office has 314 reviews across three platforms: 155 on Google, 21 on Facebook, 138 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Alexander Hudson Estates Newcastle's rating?

Alexander Hudson Estates Newcastle is rated 4.7 out of 5 across all 314 reviews, and 4.7 out of 5 on Google from 155 reviews, checked 9 October 2026.

Where is Alexander Hudson Estates's Newcastle upon Tyne office?

Alexander Hudson Estates Newcastle, Arrow Close, Newcastle upon Tyne NE12 6QN.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.