Every review we hold for the Newcastle upon Tyne office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAmazing Team
Alexander Hudson Estates had our property on the market within 48 hours and sold within 2 weeks. The photographs were fantastic and the marketing strategy enabled us to accept an offer in excess of the asking price. They were also the agents for our onward purchase of our forever home. In respect of our sale and purchase we found Alex, Jenny and Jess to be friendly, approachable, honest and extremely helpful. Always just an email or phone call away to offer advice and support. Special mention to Jenny for going above and beyond in communicating with all solicitors and agents to keep things on track. Highly recommend.
Joanne · 22 June 2021
Agent replied · 3 June 2023
Dear Joanne,Thank you so much for taking the time to share your experience with us and others. It was a pleasure working with you as both a vendor and buyer and we are so thrilled that you were happy with the service received on both sides. Enjoy your beautiful new home!Alexander Hudson
★★★★★ 5/5
TrustpilotI cannot speak highly enough about Alex…
I cannot speak highly enough about Alex and his team at Alexander Hudson Estates. Both Jenny and Jess, his colleagues in the office, have not only shown a degree of professionalism second to none but have had an empathetic approach throughout, seldom seen in these days of sell, sell, sell. My family and I would highly recommend that you speak to this company when buying or looking to sell your property. I can only add our thanks for a job well done!
Mark · 17 June 2021
Agent replied · 3 June 2023
Good afternoon Mark, I'll let both Jenny & Jessica know you've been in touch and thank you so much for taking the time to share your experience. I'm glad we could make a difficult time a little easier for your and your family. Take care and speak soon. Alex
★★★★★ 5/5
TrustpilotWe recently purchased a property in…
We recently purchased a property in Westmoor through Alex Hudson and we couldn’t be more pleased with their service! They Kept us updated from day one and we’re very efficient at getting back to us with any questions we had, Lindsey was amazing always chasing solicitors and agents and keeping us informed daily! We now live in our beautiful forever home thanks to them and we couldn’t be happier! Thank you 😊
Craig · 2 August 2022
Agent replied · 3 June 2023
Hi CraigWe are all overjoyed to hear you had such a positive experience with us and are now enjoying your beautiful forever home. Take care!Alexander Hudson
★★★★★ 5/5
TrustpilotSo impressed with Team Alexander Hudson
Firstly Alexander discussed my needs and priced the property accordingly with a rationale as to why. The sales particulars were very well done with a floor plan and beautiful photos.After securing an offer Jenny was then indispensable in facilitating the progression of the sale. Several issues that arose were dealt with in a prompt, professional and friendly manner. I felt better knowing Jenny was in my corner. Jess also was so friendly and helpful.10/10 thank you Team Alexander Hudson!!
Customer · 9 July 2021
Agent replied · 3 June 2023
Thank you so much for taking the time to leave such a wonderful review for Alexander Hudson Estates. We are pleased to hear you had such a positive selling experience with us and we hope to work with you again in the future should you require our services. Take care,Alexander Hudson
★★★★★ 5/5
TrustpilotHighly recommended - in sales and letting.
I’ve known Alexander for a number of years now and have always been impressed by his knowledge of the local area, his marketing nous and his dedication and enthusiasm in striving to continually improve the service that he provides - despite achieving consistently excellent results throughout the years.He has assembled a small but dedicated team around him who provide a very professional service without losing the personal touch.Alexander Hudson estates have been marketing my student properties since their inception and I would hope that will continue for many years to come.I don’t give many recommendations, but am happy to fully endorse Alex and his team.
Hassan · 9 February 2021
Agent replied · 3 June 2023
Hi Hassan, thank you so much for the recommendation as well as all the others you've given myself and Jenny over the years. Its always good fun working alongside you and I look forward to it every year. Speak soon and looking forward to meeting up again when we can.Alex & Jenny
★★★★★ 5/5
TrustpilotPerfect service from start to finish
Perfect service from start to finish. Would heartily (& have done already) recommend to anyone selling their house. Alex was very personable and gave clear, useful advice about the process, with no hard ‘sell’. Jennifer was excellent at keeping everything moving in the background and proactively keeping us up to date so we never had to chase for info. It’s a no brainer for us if we want to move again in the future, Alexander Hudson is the way to go.
Paul · 19 December 2020
Agent replied · 3 June 2023
Good morning Paul. Greatly appreciate the kind words and thank you for taking your time to leave a review. I hope you're both settled in your new home and having fun. Alex
★★★★★ 5/5
GoogleAlexander Hudson (and our Agent Lucy) were an absolute delight to deal with throughout the moving process.
They’re true industry experts and kept us informed at all stages of the sale of our home.
I cannot recommend them highly enough
Joe · 13 February 2026
Agent replied · 14 April 2026
Morning Joe, thank you very much for sharing your feedback. I'll let Lucy know! Alex
★★★★★ 5/5
GoogleFantastic service from Alex and his colleague. We were looking to relocate to the area and Alex was very professional and knew his stuff and was extremely helpful and understanding of our situation. He was very efficient at getting us a lot of viewings at such short notice. Despite not buying a house from Alexander Hudson Estates, the ones we did view matched our criteria perfectly and we will most definitely consider using them in future if we were to sell/buy again.
D · 25 May 2020
Agent replied · 25 May 2023
Thank you so much for the feedback and positive review, it means a lot. I'm glad I could have been of help and best of luck with the big move.
Alex
★★★★★ 1/5
GoogleVery poor experience dealing with Alexander Hudson. Viewed a property, paid holding deposit and filled out tenancy application form. We were then told on the phone that we had secured the property. 24 hrs later we were told we did not have the property and were not offered any form of apology. We had cancelled all other viewings as we believed we had the property. Then emailed a week later as the other tenants had fell through. Unfortunately too late at this point.
Ben · 1 December 2024
Agent replied · 8 December 2024
Morning Ben, thank you for your feedback and I am sorry for any disappointment this caused you and your friends. Good luck with your studies and I'm glad you got something sorted. Alex
★★★★★ 5/5
GoogleI would highly recommend the team at Alexander Hudson Estates. They are professional, responsive, and even patient when there were delays with the conveyancing. Their expertise made getting through a potentially stressful time feel fairly relaxed.
Aniruddha · 13 March 2026
Agent replied · 14 April 2026
Thank you for your kind words! We're thrilled to hear our team could help make your experience smooth and less stressful. Your recommendation means a lot to us. Alex
★★★★★ 5/5
TrustpilotDavid G
Could not be happier with the service provided by Alexander and his team with the sale of my late fathers house. Jess and Jennifer were always on hand to answer any queries and kept us updated and remained professional, friendly and patient throughout the process, even when we had a wobble and took the house off the market for a short period. I would definitely recommend using Alexander Hudson estate agents
David · 18 February 2022
Agent replied · 3 June 2023
Thank you for taking the time to provide the AHE team with such a shining review. We hope you are well!Alexander Hudson
★★★★★ 5/5
GoogleI had an exceptional experience with Alexander Hudson Estate Agents. Their bespoke service truly sets them apart, providing tailored solutions that cater specifically to individual needs. The team consistently displayed a perfect balance of friendliness and professionalism, making every interaction seamless and stress-free. They were always attentive, knowledgeable, and went above and beyond to ensure the process was smooth from start to finish. I highly recommend Alexander Hudson to anyone seeking a reliable and personable estate agent.
Angi · 5 December 2024
Agent replied · 8 December 2024
Hi Angie,
Thank you so much for your feedback and recommendation, it's hugely appreciated and means a lot.
Alex
★★★★★ 5/5
TrustpilotExcellent response and very helpful
The staff at Alexander Hudson were extremely responsive and helpful - we quickly got a viewing arranged (the next working day after requesting) and they efficiently dealt with our offer, getting in touch with the sellers quickly and informing us of the acceptance. We dealt with Ema and she was extremely helpful and made the experience enjoyable. Definitely recommend to anyone in the area
Emma · 10 September 2022
Agent replied · 3 June 2023
Hi EmmaThank you for leaving such a positive review on our service. To hear the AHE team were able to make your process of of buying a property enjoyable, is such a joy to hear.Yours sincerely,Alexander Hudson
★★★★★ 5/5
TrustpilotHighly recommended
As first time buyers during a very challenging market, we had lots of bad experiences with other estate agents and were close to giving up when we viewed a house through Alexander Hudson. Alex went above and beyond to help us secure the house, and although problems arose further up the chain, the team worked together with us and our sellers to ensure completion. Highly recommended - thank you for your help!
Hannah · 12 July 2021
Agent replied · 3 June 2023
Hi HannahThank you so much for taking the time to leave such a positive review and it has been a pleasure working with you to secure your dream home. Take care!Alexander Hudson
★★★★★ 5/5
GoogleWe couldn’t fault the service from Alexander Hudson and in particular Jess who sourced a tenant for us before the property even hit the open market. The communication from her throughout had been exceptional and always gets back with any queries promptly.
I would have no hesitation in recommending Alexander Hudson estate agents whether that be for selling, purchasing or property management. Thanks for the first service
Kieron · 29 July 2024
★★★★★ 5/5
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Obi · 2 October 2023
★★★★★ 5/5
GoogleFantastic! from start to completion! The whole team at Alexander Hudson were awesome throughout and understanding, giving positive guidance throughout the whole process. I would highly recommend giving the team a call if you wish to sell your home !
Danny · 13 December 2025
Agent replied · 14 April 2026
Hi Danny,
Thank you for sharing your experience. It's really appreciated. … More
★★★★★ 5/5
GoogleWe can't thank Alex enough for his help with the sale of our flat. He was extremely professional, knowledgeable and really went over and above to help us move and get the price we wanted for our property. He helped guide us through what was a stressful time and always quickly answered any queries or questions, no matter how small. We would recommend him to anyone and would definitely use him again in the future!
Emma · 26 May 2019
Agent replied · 25 May 2023
Hi Emma,
I hope you're both well and settling in to your new home. Thank you for the review and your kind words.
Alex
★★★★★ 1/5
GoogleWould not recommend. We sold our house with Alexander Hudson. It started off well with Emma coming to meet us and telling us about the company. We decided to go with them after a good sales pitch. Soon after Ben became our contact. He wasn’t great and seemed like he didn’t have a clue. We put in a complaint and someone else took over. When we eventually did accept an offer, Ben rang us saying someone wants to view our house. I said we’ve accepted an offer and his response was ‘have you?’.
They still took 1% of the sale which I don’t agree with and no apology. Would not use them again.
Tanya · 29 July 2024
Agent replied · 28 August 2024
Hi Tanya,
Thank you for sharing your experience with me. I’ve been looking into this and am having trouble locating your details in our system. Could you please confirm your property address and provide a suitable number and time for me to call you personally? You can also reach me directly at 07923176760.
I appreciate your initial positive impressions and am truly sorry that our subsequent service did not meet the standards we strive for. I take your feedback about Ben's performance very seriously. Unfortunately, he is no longer with our team, so I cannot discuss this with him directly.
Regarding the lack of apology, I sincerely apologize for this oversight. I was not aware of these issues until now, and I am deeply sorry that we did not meet your expectations.
Thank you for bringing this to my attention, and I look forward to resolving this matter with you.
Alexander Hudson
★★★★★ 5/5
GoogleWe can't thank Alex enough for his help with the sale of our flat. He was extremely professional, knowledgeable and really went over and above to help us move and get the price we wanted for our property. He helped guide us through what was a stressful time and always quickly answered any queries or questions, no matter how small. We would recommend him to anyone and would definitely use him again in the future!
Emma · 25 October 2018
Agent replied · 23 October 2024
Hi Emma,
I hope you're both well and settling in to your new home. Thank you for the review and your kind words.
Alex
★★★★★ 5/5
TrustpilotFantastic service for both buyers and sellers
My partner and I had a fantastic experience with Alexander Hudson Estates, in particular Ema one of their senior negotiators who was incredibly helpful and charismatic. Despite our initial offer being unsuccessful on the first house we viewed, Ema and the team went above and beyond to assist us. They promptly presented us with a range of appealing alternative properties that matched our preferences. Their dedication and support eventually led us to find the perfect fit on the second house we viewed with them, and our offer was accepted. Despite their customers being the sellers, their willingness to go the extra mile, even though we were not their primary customers, speaks volumes about their commitment to client satisfaction. Five stars are absolutely well-deserved for their exceptional service! They will mostly definitely be the estate agents we choose in the future and would recommend to both buyers and sellers.
Toni · 10 August 2023
★★★★★ 5/5
TrustpilotFlawless service
After having a bad experience with another estate agent we switched to Alexander Hudson. We cannot fault the service they provided. They were helpful, friendly, informative and were always on hand to offer guidance and support when needed. Emails and phone calls were always responded to in good time. Our house was sold quickly and Lindsey was able to negotiate an excellent sale for us. We highly recommend Alexander Hudson if you are looking for a team that genuinely cares about their customers and prioritises their needs.
Danny · 15 July 2023
★★★★★ 5/5
GoogleGreat agent done a really good job of finding us reliable tenants who pay well and look after the house. Always quick to respond to queries and keep us updated on any maintenance needs for the house.
Jen · 13 December 2025
Agent replied · 14 April 2026
Hi Jen, It's a pleasure to work with you and thank you for the opportunity.
Alex
★★★★★ 5/5
TrustpilotPerfect balance of professional but…
Perfect balance of professional but personable. They have been amazing from start to finish for us and couldn’t have asked for more.Jenny was a brilliant point of contact through the sale and did amazing at getting us a quick sale and Alex was brilliant at listing the property for us and making it look amazing!Thank you to the whole team
Sara · 28 February 2022
Agent replied · 3 June 2023
Hi SaraThank you for taking the time to leave us such a lovely review. We hope you are well!Alexander Hudson
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