Trusted Agent profile Β· Newcastle Under Lyme

Mark Buxton Estate Agents Newcastle Under Lyme reviews

β˜…β˜…β˜…β˜…β˜… Excellent

174 reviews across 2 platforms

Brampton House, 10 Queen Street, Newcastle Under Lyme, ST5 1ED

Mark Buxton Estate Agents's office in Newcastle Under Lyme, at Brampton House, is rated 4.9 out of 5 across 174 reviews on two platforms, including 129 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

129

Reviews on Google

This office

Facebook logo

5.0 / 5

45

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Mark Buxton Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Newcastle Under Lyme office, from every platform, shown as written. First names only.

5/5

Facebook

Mark Buxton and his team provided me with the best service that I could wish for, I would highly recommend this estate agent. From our first meeting I felt very comfortable and confident. His knowledge and advice was exceptional. He really knew his field of work. Nothing was ever to much trouble he was easy to contact no matter what my query was. If there was an issue, a quick phone call and it was resolved straight away. If you want a hassle free way of selling your property this is the estate agent for you. Having used other estate agents over the years and initially purple bricks (who were terrible) they all were over promising and never delivered however Mark and his team were proactive and a fantastic mediator between buyer & seller solicitors, a ten out of ten service, I couldn’t be happier, thank you guys πŸ₯‚

Chantelle Β· 8 April 2021

Agent replied Β· 22 February 2025

Thank you very much for the fantastic review Chantelle. We pride ourselves in the service we offer and to read a review like this makes us feel very proud of what we do and achieve for our clients. Hope you enjoy your new home. Take care πŸ˜€

5/5

Google

Brilliant service again from Mark and the team. Third time we have used them and it probably won't be the last. Due to probate problems it was a long process but always kept informed and chased buyers and solicitors as required. Would not hesitate to recommend for a professional, quality service.

Christopher Β· 28 February 2024

Agent replied Β· 26 August 2024

Thank you for the excellent review and recognition of our service. It was a pleasure again and we will look forward to working again in the future.

5/5

Google

Absolutely incredible service from Mark. We've moved house many times and have never experienced this level of committed service. Mark goes above and beyond, at all hours of the day to maintain excellent communications and keep the whole process as smooth as possible. Would never consider using another agent again. Can't recommend highly enough. Huge thanks from us.

Wendy Β· 27 August 2023

Agent replied Β· 26 August 2024

Wow, what a lovely review to read. πŸ˜€ We put all our effort into the personal service we deliver, it means a lot that you can see our dedication shine through! Really appreciate the recommendation, thank you πŸ˜€. Enjoy your new home and keep in touch πŸ₯‚ …

5/5

Google

Absolutely brilliant service, from taking the initial photos of the property, showing prospective buyers around, and keeping us informed of progress. We could not have asked for any more. If you need an estate agent in this area, look for no-one else - absolutely recommend!

Deborah Β· 28 May 2024

Agent replied Β· 26 August 2024

Thank you for the excellent review and recognition of our service. 🏠 πŸ˜€ We put everything into making sure you receive the best personal service. It was a pleasure working with you and wish you all the best for the future. πŸ₯‚ πŸ˜€ …

5/5

Google

Having used Mark and his team previously it was no question of using them again. I have nothing but good words and praise for them. They keep you fully up to date about everything, deal with any queries and go above and beyond what they need to do for you and potential buyer. Excellent service

Simon Β· 18 April 2025

5/5

Google

Very happy with the service from the team and very professional at all times. The team kept me updated with viewings and the progress of the sale. Well done and thank you so much.

Estelle Β· 20 November 2024

Agent replied Β· 11 December 2024

Thank you, Estelle for the review, so pleased we got there in the end 🏠 So happy to hear you had a good service while selling your property. Wishing you all the best for the future πŸ₯‚πŸ˜Š Mark and the Team …

5/5

Google

I ignored my usual 'go to' estate agent and took a punt with MARK BUXTON and I am really glad I did. He is professional with the photos , video and discription of the house. He secured several potential buyers and I eventually sold for over the asking price. His fees are very reasonable and I will certainly be using his services and that of his team again.

DAVID Β· 27 August 2022

Agent replied Β· 26 August 2024

Thank you David for the 5 * review πŸ˜„ I'm pleased you saw the benefit in the service we offer and it was a pleasure in helping you sell your property. Good luck in your new adventure and look forward to speaking to you again. ☺️πŸ₯‚ Thanks again. …

5/5

Google

When selling your property you can do no better than to call Mark Buxton Estate Agents The day our house went on the market we had 3 viewings which resulted in a sale. The professional manner that Mark and his team portrayed in every aspect especially the photography was exemplary.

Peter Β· 30 December 2023

Agent replied Β· 26 August 2024

Thank you Peter for the wonderful review. We work hard making sure we deliver a professional and personal service. Hope you are enjoying your new home☺️πŸ₯‚ Thanks again. Mark and the team. …

5/5

Google

Mark was genuine and honest from the start. He and his team made selling our house their priority, they kept us informed and updated on a regular basis. I would totally recommend them as sales agents and always use them for any future sales we make. A great big thankyou to you!!

Elizabeth Β· 31 October 2023

Agent replied Β· 26 August 2024

Thank you Elizabeth, it’s lovely to see our hard work and dedication is appreciated. And thank you for the recommendationπŸ˜„ Hopefully you won’t be needing our services soon! Enjoy your new home 🏠 πŸ₯‚ …

5/5

Google

An excellent service from start to finish, informing us at every stage. Always replying to emails or phone calls in a quick and efficient manner. Answering questions in an in depth explanation ensuring we fully understood the process.

Tina Β· 27 July 2024

Agent replied Β· 26 August 2024

Thank you, Tina & Simon, for the lovely review, we got there in the end! 😊 It’s lovely to hear our hard work and dedication is appreciated and thank you for recognising we go above and beyond to help make life a little easier for our clients πŸ˜‰Hopefully you won’t be needing our services soon! Enjoy your new home 🏠 πŸ₯‚ …

5/5

Google

Recently sold our house with Mark and the team with added delays with the corona virus but I must say we had an excellent service , weekly telephone updates keeping the chain happy and informed until finally completing. We wouldn’t hesitate in using Mark again and would definitely advise anyone to give these guys a call if you are looking to market your property. Well done team Mark Buxton estate agents .

Steph Β· 27 August 2021

Agent replied Β· 26 August 2024

Thank you Steph for the great review, really appreciated.

5/5

Facebook

As a first time buyer I can’t fault the service from both Mark and Debbie! Helped me through the whole process from start to finish and always on the end of the phone ready to talk me through any process and questions I had. Mark went the extra mile for me by coming to my house with paperwork and dropping the keys off to my work. Brilliant service and I would highly recommend Mark Buxton Estate Agents! Thanks again Mark and Debbie β™₯️

Beth Β· 28 November 2018

Agent replied Β· 22 February 2025

Thanks Beth, your very welcome and hope you enjoy your new home πŸ˜ƒ

5/5

Google

We highly recommend Mark & his team! Very professional and highly skilled in creating a Fabulous house sale portfolio with Exceptional photos & virtual tour! We are very grateful to Mark for being patient and supportive when dealing with a complicated house purchase chain above. With years of experience, Mark gave us the expertise we needed. Very Grateful for everything! Many thanks. X

Dinah Β· 27 August 2022

Agent replied Β· 26 August 2024

Hi Dina, thank you for the review and recommendation. I’m so glad we got there in the end 🏠 πŸ˜„ We put everything we have into making sure you the best service, honest advice and support to help you. And we're thrilled you've been so happy with the service you've received πŸ˜„. Enjoy your new home . ☺️πŸ₯‚ Thanks again. Mark and the Team …

5/5

Google

Mark and the team provided an all-round professional service. What we particularly valued was the fast response to any queries that we or our buyers had, along with regular updates to keep us in the loop. Unlike other agents that we have dealt with, Mark treated our house sale as a unique sale, unlike the generic approach that is all too often provided by other companies. Thanks guys πŸ‘PositiveResponsiveness

Angela Β· 27 August 2021

Agent replied Β· 26 August 2024

Thank you Ang for the great review, really appreciate it. Hope all goes well with your purchase.

5/5

Google

Mark and his Team were very helpful, selling both of our properties. We are very grateful to them. Easy to get in contact with and quick to respond. Always happy to help. Thank you for your service Leah & Andrew 😊

Leah Β· 29 March 2024

Agent replied Β· 26 August 2024

Thank you for the review Leah and recognition of our customer service. The 5* review is very much appreciated. Wishing you all the best πŸ₯‚ 😊 …

5/5

Google

We were provided a professional service throughout the sale of our property. From start to finish we were constantly updated with what was happening with the sale, which put our mind at ease and made the whole transaction smooth. We will definitely be using them for the sale of our other properties too. Many thanks again for the super personalised service.

Meet Β· 27 August 2022

Agent replied Β· 26 August 2024

Thank you so much for the review πŸ˜„, we're so pleased you've had a great experience with us, and we wish you all the best in your new home. Time to relax and celebrate now πŸ₯‚ Thanks again. …

5/5

Google

Extremely helpful for me and my partner who are first time buyers. It was a stress free process which is something I loved considering buying a home can be stressful sometimes!

Abbie Β· 12 August 2024

Agent replied Β· 24 October 2024

Thank you Abbie for the review 😊 It was a pleasure in helping you purchase your first home, and you had a wonderful personal experience with us. Hope you enjoy your new home 🏠. Mark and the Team …

5/5

Google

My experience with Mark was truly outstanding. His professionalism in all aspects of the sale was excellent. Mark goes the extra mile in delivering a personal service. I highly recommend his services and he would be the only estate agent I would use in the future.

Maxine Β· 27 August 2023

Agent replied Β· 26 August 2024

Thank you Maxine very much for an excellent review and recommendation πŸ˜„. It makes our day knowing we have delivered on the service we offer, going the extra mile and providing the personal touch, it puts a big smile on our faces when we get a review like yours πŸ˜„. All the best for the future πŸ₯‚ …

5/5

Google

Mark, Debbie and the rest of the team at Mark Buxton Estate Agents provided an excellent go-between service between us and the vendors. Moving house a week before Christmas has challenge, however, things went smoothly. We would highly recommend Mark Buxton for your next house move.

Floyd Β· 27 August 2023

Agent replied Β· 26 August 2024

Thank you Floyd for the review πŸ˜€ it was a pleasure in helping you purchase your property and you had a good experience from us. Wish you both all the best for the future and thanks for recommending us 🏠 πŸ˜€ …

5/5

Google

Really great experience with Mark and his team from start to finish kept me informed all through the sale would recommend five stars

Darren Β· 6 November 2024

Agent replied Β· 10 November 2024

Thank you for the review, Darren so pleased to hear you had a good service while selling your property. And thank you for the recommendation. Wishing you all the best for the future πŸ₯‚πŸ˜Š Mark and the Team …

5/5

Google

I am 100% happy with Mark and his Team, he’s kind, patient and professional. We viewed the property twice before going for it, and during the mortgage processing he’s team was constantly updating us even before our solicitor does. We are extremely satisfied with his services and would highly recommend. Cheers

Ola Β· 26 December 2024

5/5

Google

Mark and his team have been brilliant and professional! We have gone through the process of selling our house with quiet confidence and determination, and the whole process was relatively stress free when the housing market was turning. Thoroughly recommend Mark's services, thank you.

Lydia Β· 27 August 2023

Agent replied Β· 26 August 2024

Thank you Lydia for the lovely review πŸ˜€ it was a pleasure in helping you sell your property and you had a good experience from us. Wish you both all the best for the future and thanks for recommending us 🏠 πŸ˜€ …

1/5

Google

Mark sold me a house that needs complete roof replacement and no doubt knew it. Told me it had been checked and was fine before I exchanged. I now need to fork out Β£4000+ which could have been avoided had Mark been honest. As i first time buyer this experience has not been good, I would not recommend Mark because of this.

Will Β· 27 August 2021

Agent replied Β· 26 August 2024

Thank you for taking the time to write your review. It’s disappointing to hear, 10 weeks after you moved in, there is an issue with the property. It is important to pass on accurate details to any buyer of the condition of the property from the seller or any other professional. This is in view the buyer satisfies themselves prior to purchase and if need be investigates further without obstruction. It’s important to us that our sellers & buyers are satisfied with our service, my team work very hard making sure this happens. I do believe you have been in contact with the seller directly over this matter. If you would like to discuss this further and how I can possibly help, please can you return my call as promised. I hope to speak to you soon, Mark

5/5

Google

A great service from start to finish. Mark and his team were all very friendly, professional and knowledgeable. We were extremely pleased with our property listing - fantastic photos, impressive virtual walkthrough and a very flattering but factual write up of our property. I wouldn't hesitate to recommend Mark Buxton and his team to anyone selling their house.PositiveResponsiveness, Quality, Professionalism, Value

Faye Β· 27 August 2021

Agent replied Β· 26 August 2024

Thank you Faye for spending the time to write the fantastic review and recommending us.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Mark Buxton Estate Agents's Google reviews

Questions about Mark Buxton Estate Agents Newcastle Under Lyme

Has Mark Buxton Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Mark Buxton Estate Agents, Newcastle Under Lyme won Trusted Agent.

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