Trusted Agent profile Β· Newcastle Under Lyme

Mark Buxton Estate Agents Newcastle Under Lyme reviews

β˜…β˜…β˜…β˜…β˜… Excellent

224 reviews across 2 platforms

Brampton House, 10 Queen Street, Newcastle Under Lyme, ST5 1ED

Mark Buxton Estate Agents's office in Newcastle Under Lyme, at Brampton House, is rated 4.9 out of 5 across 224 reviews on two platforms, including 179 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

179

Reviews on Google

This office

Facebook logo

5.0 / 5

45

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Mark Buxton Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Newcastle Under Lyme office, from every platform, shown as written. First names only.

5/5

Google

I just went through the process of selling my first home with Mark Buxton Estate Agents and they were brilliant! The staff are amazing and do everything that they can to keep the process as simple and as stress free as possible. There is also such a friendly and personal touch to the services that you receive from them and the attention to detail is incredible. Thank you so much! Would highly recommend.

Aimee Β· 27 July 2024

Agent replied Β· 26 August 2024

Thank you Aimee for the review and recommendation. It can be a stressful time selling as well as it being your first time. I’m glad you we could ease the stress you were under and enjoyed the personal experience 🏠 πŸ˜€ Thanks again and wish you all the best for the future 😊 …

5/5

Google

Perfect from start to finish. Kept me updated at every stage and the knowledge and experience and professionalism shown from beginning to end across all aspects was first class. Mark Buxton have restored my faith in Estate Agents. Thank you once again. I will definitely be using you again on the future.

Callum Β· 12 July 2026

Agent replied Β· 12 October 2026

Thank you so much for the lovely review, Callum. 😊 We’re really pleased to hear that you felt everything was first class and that we were there for you from start to finishπŸ˜„ Keeping you updated, offering support and making sure you always knew what was happening along the way is so important to us, so it really does mean a lot to know that you felt this throughout your time with us. Thank you again for choosing Mark Buxton’s Estate Agents. We’d love to hear from you again if you ever need us in the future, but for now, we wish you all the very best πŸ₯‚ 😊 All the team at Mark Buxton’s Estate Agents 🏑

5/5

Google

Mark & Debbie were great whilst buying and selling, i was in a chain for awhile, but they kept me updated and worked hard to push things through. They both communicated really well and got back to me straight away. The pictures taken of my house were brilliant and mark was really accommodating to my work hours. Even though I completed both my sale and purchase, both debbie and mark were on hand to still offer after care and support. Both lovely people. Thanks again 😊

Katie Β· 30 November 2023

Agent replied Β· 26 August 2024

Thank you so much Katie, we really appreciate the review. πŸ˜„ Sometimes it can be challenging but eventually got there in the end! πŸ˜€ Glad to hear your enjoying the service and thank you for recognising we go above and beyond the house selling, buying process, it truly is a personal service. πŸ˜„ Enjoy your new home 🏠πŸ₯‚

5/5

Google

Mark has been brilliant in handling the sale of our property- from the beginning he gave us great advice and clear information on what price we could expect and how long the process would take. He was also able to get our property on the market very quickly and once we had accepted our offer, Deb was invaluable for making sure that things were kept moving and we progressed our sale! Honestly, so happy we went with Mark,!

Ashleigh Β· 27 August 2023

Agent replied Β· 26 August 2024

Thank Ashleigh, really pleased you have been happy with our service and you appreciated the hard work we put in to making sure everything goes to plan! Thank you again for choosing us and wish you all the best in your next chapter of your lives. Mark & the team.

5/5

Google

Mark Buxton and the team have been excellent in dealing with the sale of my house. The photography and materials prepared showed my home in the very best light. The advice provided and regularity of communication was great. Having switched to Mark Buxton Estate Agents from another company, I was amazed at the difference in service. Highly recommended.

Anna Β· 12 March 2026

Agent replied Β· 12 October 2026

Thank you Anna, your comments honest comments, so glad you enjoyed the service we offer and the support from us πŸ™ Whishing you all the best for the future. Mark and the Team πŸ˜€ πŸ₯‚ …

5/5

Google

A fantastic person centred experience! Mark Buxton and his staff were first class and helped make a stressful move very easy. Well done folks…from the Besters xx

Jill Β· 12 September 2026

Agent replied Β· 12 October 2026

Hi Jill, Thank you so much to both you and Bernard for taking the time to leave such a lovely review 😊 We’re absolutely delighted to read your kind words and to know that we delivered the person-centred experience we always strive to provide. It’s wonderful to hear you thought we were first class! Especially, what can often be a stressful time, we helped make both the selling and buying process that little bit easier. Keeping you informed, supported and looked after throughout your journey is so important to us. We’ve genuinely loved getting to know you both along the way and would like to wish you every happiness for the future in your new home. Take care and best wishes from all the team 😊 🏠 πŸ₯‚

5/5

Google

Mark Buxton Estate Agents were excellent in helping to sell the property. I was kept up to date with viewings and when it was difficult for me to get to the property for surveys etc they were always available to to meet the relevant people.

Pete Β· 21 September 2026

5/5

Google

The staff at mark Buxton were wonderful they kept me informed all the way through the process of selling my dads house sometimes more than the solicitors they were very friendly and helpful throughout I would recommend them to anyone

Carole Β· 12 March 2026

Agent replied Β· 12 October 2026

Thank you for recognition of our service and recommending us πŸ™πŸ˜Š 🏠. Mark and the Team πŸ˜€ πŸ₯‚ …

5/5

Google

I highly recommend Mark Buxton Estate Agents, from my first meeting, to the day completion , I was kept informed at every stage. The staff are so friendly and professional. Their knowledge of the market is exceptional. Thank you all , for everything

Louise Β· 28 September 2026

5/5

Google

I had a very positive experience with Mark Buxton Estate Agents on buying my new property. They were professional and really helpful I really appreciate this support and would be happy to recommend Mark to anyone looking for a professional and reliable service.

Olumide Β· 21 September 2026

5/5

Google

The staff were polite ,friendly and helpful. Always keeping me updated and returned calls promptly.would defiently use them again ans recommend them to others

Lisa Β· 12 June 2026

Agent replied Β· 12 October 2026

It’s been an absolute pleasure Lisa helping you sell your property, and we’re truly grateful you chose us to be part of your journey. Wishing you all the very best for the future and every happiness in your next chapter. All the best Mark and the Team 😊 🏠 πŸ₯‚ …

5/5

Google

After engaging another agent who found me two buyers who pulled out at the last moment, I turned to Mark Buxton for help. I had previously invited Mark to look at the property and foolishly not taken is good advice. In my opinion Mark gives …

David Β· 12 December 2025

Agent replied Β· 12 October 2026

Thank you, David for the honest and excellent review of our service. As you rightly put it, it’s about the persons selling and their expectations of what they want to achieve, value and timeline. I wish you all the best for the future Mark and The Team. πŸ™πŸ˜€ …

5/5

Facebook

Well what can I say, Mark and his team were fantastic when dealing with the sale of our property, personal service, so friendly, nothing was too much trouble, we had a number of hiccups along the way but we got there in the end with the help of Mark and his efficient team, namely Debbie, I would definitely recommend his company to anyone. Thank you Bev and Keith

Bev Β· 3 June 2022

Agent replied Β· 22 February 2025

Thank you Bev for the recommendation. πŸ˜„ I’m glad you had a good and positive experience with us and thrilled you are enjoying your new home . ☺️πŸ₯‚ Thanks again. Mark and the Team

5/5

Google

I found the team here really supportive and kept me up to date with what was happening-particularly when the solicitors weren’t communicating well!

Catherine Β· 12 June 2026

Agent replied Β· 12 October 2026

Hi Catherine, thank you the 5 ⭐️review and are happy to hear we could be so supportive & informative, especially with the solicitors. Thank you again Catherine and we wish you well in the future πŸ™ 😊 All the team at Mark Buxton Estate Agents. …

5/5

Google

Excellent professional team. Always available to offer advice. An absolute pleasure to deal with, would highly recommend them to guide you through a difficult process. Thanks guys.

MELANIE Β· 12 May 2026

Agent replied Β· 12 October 2026

Thank you so much, Mel for writing the review 😊 We're delighted to hear you had a great experience with us from start to finish. πŸ™πŸ˜Š We really appreciate your kind words and your recommendation. Wishing you all the very best for the future and every happiness in your next chapter. πŸ₯‚πŸ˜Š …

5/5

Google

As first-time property buyers, we were quite anxious and overwhelmed by several issues,. However, Mark Buxton's Estate Agents made the entire process much smoother with their remarkable support right up to completion day which is truly appreciated. Mark Buxton's team were reliable and responsive throughout the entire process, making us feel at ease. We highly recommend them to anyone looking for a stress-free and professional experience in buying a property. Thank you, Mark Buxton’s Estate Agents, for your incredible support!

M Β· 19 October 2024

Agent replied Β· 10 November 2024

What a lovely review, thank you Manoj & Sonia It was a pleasure in helping you purchase your first home, and you had a wonderful personal experience with us. Enjoy your new home. πŸ₯‚ Thanks again. Mark and the Team …

5/5

Google

They were all so incredibly supportive and so fast with their replies. Trish explained everything to me during a time that was so stressful as a first time solo buyer. Mark advised me with regards to damp at my property and Danielle …

Jude Β· 12 December 2025

Agent replied Β· 12 October 2026

Thank you, Jude, for such an amazing, detailed review. We’re so thankful for your kind words and thrilled to hear you were happy with the service and support we provided. πŸ˜€ … More

5/5

Google

An estate agent who actually cares. I was purchasing and found Mark to be a fount of advice. His advice saved me from making a financial mistake, very grateful to him. He also took the trouble to call after the move to make sure that I had settled in. I would also like to thank Debbie for her help during the completion process.

Shirley Β· 27 August 2022

Agent replied Β· 26 August 2024

Thank you so much. It’s really nice to hear our caring nature and hard work is appreciated. So pleased you've had a great experience with us and wish you all the best in your new home πŸ₯‚ …

5/5

Google

I couldn’t be happier with the service I received from the team at Mark Buxton. Every member of the team was fantastic, quick replies to emails, clear and detailed answers to any questions, and always willing to take a call whenever …

Adam Β· 12 December 2025

Agent replied Β· 25 December 2025

Thank you for such a lovely review! 😊 It really means the world to us that you had a good experience and so grateful to have shared your home buying journey with you. … More

5/5

Google

Had a great experience as a buyer - felt very supported through the whole process, the team were easy to reach and always patient & helpful when things were getting stressful - highly recommend

Tony Β· 5 October 2026

5/5

Google

We recently purchased a property listed with mark Buxton and the level of service we received was excellent. It was so easy to book in a viewing, communication was excellent throughout and the team were so patient with all of our questions …

Kate Β· 12 November 2025

Agent replied Β· 12 October 2026

Thank you, Katie for the 5* review and recommendation. It's wonderful to hear you have had an excellent service, it’s been a pleasure helping you purchase your new home and I’m sure you will create many happy memories there πŸ™πŸ˜ŠπŸ  Mark and the Team. …

5/5

Google

Superb service from Mark and the team, supported all the way through sometimes frustrating times and events. Would recommend to anyone.

Geoff Β· 12 May 2026

Agent replied Β· 12 October 2026

So pleased to hear you had such a great experience with us throughout, Geoff! πŸ™πŸ˜Š Thank you so much for your kind words and for highly recommending us. It’s been an absolute pleasure and a real honour to help you sell your property, and we truly appreciate the opportunity. Wishing you all the very best for the future and whatever comes next. πŸ₯‚πŸ˜Š

5/5

Google

Wow, just wow I couldnt be happier with the service received from Mark Buxton and his Team when selling my property. Any preconceptions you may have on estate agents and selling your home forget them when dealing with Mark. No hard sell, he is great to deal with both friendly and personable and navigates you through the whole process with honesty and regular communication. The Team provide the perfect link between you and your buyer at a nervous time offering calm and reassurance for your peace of mind and I cant recommend them enough.

Ange Β· 27 July 2024

Agent replied Β· 26 August 2024

Thank you for the lovely review, Ange. And thank you for the recommendation and choosing us to sell your property, it means a lot that you apricated the personal, honest and friendly service 😊and taking the stress out of the selling. It was a pleasure working together and wish you all the best for the future. Mark and the TeamπŸ₯‚ 😊

5/5

Google

Absolutely amazing service once again.Excellent communication from the very start to sale of the property.All of the staff are happy to assist with any queries and give updates with progress consistently.

Mark Β· 5 October 2026

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Questions about Mark Buxton Estate Agents Newcastle Under Lyme

Has Mark Buxton Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Mark Buxton Estate Agents, Newcastle Under Lyme won Trusted Agent.

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