Trusted Agent profile

Bridgfords reviews

2.8

★★★★★

667 reviews across 2 platforms

54, Merrial Street, Newcastle Under Lyme ST5 2AW

Bridgfords's Newcastle Under Lyme office at 54 is rated 2.8 out of 5 across 667 reviews on two platforms, including 224 Google reviews rated 4.2. The 443 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.2 / 5

224

Reviews on Google

This office

Trustpilot logo

443

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Newcastle Under Lyme office, from every platform, shown as written. First names only.

1/5

Google

Rating only, no written review.

Charlotte · 15 November 2023

Agent replied · 12 June 2024

Hello Charlotte, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk as we take all comments seriously. Kind regards, Scott, Customer Relations.

5/5

Google

Rating only, no written review.

Tammi · 15 November 2023

Agent replied · 12 June 2024

Many thanks for the 5* review. Kind regards, Lucy, Customer Relations.

1/5

Google

Rating only, no written review.

Joshua · 16 October 2023

Agent replied · 12 June 2024

Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Daniela · 13 June 2023

Agent replied · 12 June 2024

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

1/5

Google

Shocking service

Rachel · 13 June 2023

Agent replied · 12 June 2024

Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Barry · 13 June 2022

Agent replied · 12 June 2024

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Jake · 13 June 2022

Agent replied · 12 June 2024

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Fantastic service

Maxine · 13 June 2022

Agent replied · 12 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

1/5

Google

Rating only, no written review.

Robin · 13 June 2021

5/5

Google

Rating only, no written review.

Mike · 13 June 2021

5/5

Google

Rating only, no written review.

Abigail · 13 June 2021

1/5

Google

Very poor.

Barry · 13 June 2021

Agent replied · 12 June 2024

I am sorry you feel this way. If you wish to discuss your rating so we can understand further, please contact us via review@countrywide.co.uk. Kind regards, Scott @ Customer Relations

1/5

Google

Rating only, no written review.

Patricia · 13 June 2020

1/5

Google

Rating only, no written review.

Grace · 14 June 2019

1/5

Google

Rating only, no written review.

Julian · 14 June 2019

Agent replied · 12 June 2024

Hi Julian, It would be great to discuss your customer experience as this will help us improve the service we deliver. Please could you send me an email at review@countrywide.co.uk and i will be in touch as soon as possible. Kind Regards, Sarah

1/5

Google

Rating only, no written review.

Gholamhosein · 14 June 2018

Agent replied · 12 June 2024

I am sorry to see you only rated us one star but I would like to thank you for taking the time to leave us this feedback. Please do send us an email if you would like to discuss your dissatisfaction. Our email address is review@countrywide.co.uk.

1/5

Google

Rating only, no written review.

Tom · 14 June 2018

Agent replied · 12 June 2024

Thank you for taking the time Tom to leave us this rating. If you would like to provide us with further details about the service you received please contact me at review@countrywide.co.uk. Kind regards, Scott

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bridgfords's Google reviews

Questions about Bridgfords

How many reviews does Bridgfords have?

Bridgfords's Newcastle Under Lyme office has 667 reviews across two platforms: 224 on Google, 443 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Bridgfords's rating?

Bridgfords is rated 2.8 out of 5 across all 667 reviews, and 4.2 out of 5 on Google from 224 reviews, checked 9 October 2026.

Where is Bridgfords's Newcastle Under Lyme office?

Bridgfords, 54, Merrial Street, Newcastle Under Lyme ST5 2AW.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.