Bridgfords Newcastle Under Lyme reviews

★★★★★ 1/5

Google

Communication has been poor as wanted a answer to an offer place 6 days ago. Got a response after 5 days to say owner cannot be reached. Today the price has been reduced but I haven’t been contacted. Worst agent I have used. Keep away.

David · 14 June 2018

★★★★★ 1/5

Trustpilot

Justice For Tenants

I'm writing on behalf of Justice For Tenants, a Not-For-Profit Tenant's Rights Organisation.We provide free help and advice for tenants who are having trouble recovering their deposit/bond. We have recently helped someone who used Bridgfords to find a place to live, and had issues getting their deposit back. Please do not hesitate to get in touch with us if you're having similar issues.Our website is: https://justicefortenants(dot)org/You can contact us on 020 3476 6648 or by email at advice@justicefortenants(dot)org

Daniele · 17 February 2017

★★★★★ 1/5

Google

Helpful agency. Mostly great service. Be careful when appreciating the inventory as a tenant, though. It is possible that defects are not mentioned so as to be removed as extravagant "fixes" when you leave one of your properties. Learned this the hard way.

Dimitris · 14 June 2019

★★★★★ 5/5

Trustpilot

Bridgfords, Sale

Katie Leslie from the Sale Branch, dealt with the letting of our property, she was very professional and helpful, answered all our queries and kept us up date all the way through.

Marie · 15 August 2024

★★★★★ 1/5

Trustpilot

Terrible agency

Terrible agency. Moved into the property in November and waited months for repairs to be done. Some repairs are still not done now. Everybody that works at Bridgfords takes ages to reply or just ignores your email. Spoke to a manager on the phone who was extremely rude and did not have the time of day to speak to me. Overall, the Hacienda branch have been very disappointing and have made my move not enjoyable.

Black · 21 February 2019

★★★★★ 5/5

Google

Very satisfied with my experience with Bridgfords.Helped through every aspect of my move with the thoroughly experienced staff.

Susan · 18 July 2023

★★★★★ 5/5

Google

The whole experience was professional and quick. They are extremely knowledgeable and helpful.

Christina · 15 November 2023

★★★★★ 5/5

Google

We asked to be added to the mailing list when looking for properties, I registered with Gillian Barber and she has been very helpful and professional, she has actually been one of the only agents to regularly send me through new properties.

Emma · 14 June 2019

★★★★★ 5/5

Google

It was good experience.

Hifza · 15 May 2024

★★★★★ 5/5

Google

Had an amazing experience with the lettings team, they were very professional. Highly recommend! :)

Annabelle · 16 September 2023

★★★★★ 1/5

Trustpilot

A deplorable and unscrupulous business

A deplorable and unscrupulous business. Tenants have to chase and chase for their bond monies to be repaid and during the chase, Bridgfords lie,lie and lie.

Pam · 27 October 2024

★★★★★ 5/5

Google

Amazing service!!! Definitely recommend ⭐️⭐️Tammi was absolutely amazing and helped us every step of the way !

Tia · 18 July 2023

★★★★★ 2/5

Google

Started well. The level of communication was reduced to an unacceptable standard just after 6 months. Really dissatisfied.

Keelan · 13 June 2023

★★★★★ 1/5

Trustpilot

Don’t waste your time

Their agent failed to turn up to a property viewing. We called the agent and the office several times and no one picked up so we went to their office and booked another appointment for later that day. They then failed to turn up to the second appointment and when we went to the office again, showed no remorse and did not apologise. Will never ever book with them again. They’re rude and unprofessional.

Faith · 6 July 2018

★★★★★ 1/5

Trustpilot

Stay Away !!

Stay Away !!Untrustworthy and remember NO verbal agrements of repairs etc are kept.Cause they will charge you and then ignore you.In my experience No cleaning and No repairs will be carried out after you have signed your contract and paid them your hard earned money.STAY AWAY !!

Sus · 17 August 2023

★★★★★ 1/5

Trustpilot

Dealt with a guy called zahid should…

Dealt with a guy called zahid should have known really never to go ahead, once they had the sale wasn’t interested, pushed into putting the house on the market telling me I’ve spent a lot of time at your house! Very proffesional, was asked to reduce price after 2 weeks, long story with the rest of it but I would stay clear, hence I took my house off the market with them,

Nicola · 27 June 2019

★★★★★ 4/5

Google

excellent service & very experienced staff, had many conversations regarding the property market & found Tammi extremely knowledgeable. No hesitation in recommending Bridgefords in newcastle under lyme

Cassie · 13 June 2022

★★★★★ 1/5

Trustpilot

Horrendous end of tenancy experience

Horrendous end of tenancy experience, we started a complaint process with them, really unprofessional, they don't respond to emails or calls, do yourself a favour and look elsewhere

Sabrina · 29 August 2024

★★★★★ 5/5

Google

Newcastle under Lyme lettings are really polite and efficient.great agents to Let through.

Jolene · 16 September 2023

★★★★★ 5/5

Google

Super friendly and kept me updated throughout the process of selling my house :) thank you!

Charlotte · 13 June 2023

★★★★★ 1/5

Trustpilot

Accepted property and then they rang to say they’ve accepted someone else!!

I was accepted a property by them and I sent all paperwork over and two weeks later they phoned saying I was accepted as a higher bidder was accepted. Why accept me and my offer to disappoint two weeks later. Do not use this estate agent very bad service and not happy at all. They are useless I will be using somewhere else.

Nancy · 20 September 2021

★★★★★ 5/5

Trustpilot

Georgia brilliant

I had best service , and kept up to date with the process. From Georgia , and communication was seamless. Always let me know what was needed every step . Excellent work . !! Thanks RegardsDean

Dean · 11 March 2024

★★★★★ 5/5

Google

Great selling experience throughout the process, would recommend to anyone

Sam · 16 October 2023

★★★★★ 5/5

Google

Well what can i say. The team go above and beyond. I would highly recommend. If and when i sell i will be 100% using these wonderful people. Thank youPositiveProfessionalism

Robert · 27 August 2021