Every review we hold for the Newbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMollie provided valuable insights on how to stage and market our property effectively, and as a result we ended up getting more to what we expected for our house sale. She also found us our new ‘dream’ home and with her excellent negotiation skills managed to secure the best price for us.
We completed in just 15 weeks - that is from the day our house sale went live online to moving in, and that’s selling and buying!
Mollie and her team were incredibly responsive and always kept us updated on the progress of our sale as well as purchase. Needless to say, the efficiency and effectiveness in handling all the paperwork and continuously working towards closing the deal at such speed.
All this was done with genuine care and support throughout the process and even after the sale. We were able to fully rely on her.
The full team deserves a high praise, as anyone who picked our calls at the office was always ready to answer any questions, which is rare, but it just shows that the Winkworth team works well together, and they are all aware of what’s going on with many different purchases and sales.
We would just highly recommend on every aspect.
Lucie · 20 March 2025
★★★★★ 5/5
GoogleIt has been a pleasure dealing with Mollie, Jack and team over the last couple of months with a property sale. They were very professional throughout, speedy responses and kept me well informed throughout the whole process. A great team who were easy to work with.
Carl · 20 February 2026
★★★★★ 5/5
GoogleWe had a fantastic experience both buying and selling our property through Winkworth. All staff have been incredibly helpful and provide fab customer service.
When selling our property, Sam was very patient with us and walked us through every step of the process which was so useful for us and gave reassurance when needed.
Our sale went through very speedily and believe it was down to Winkworth and their reccomendations for solicitors who made it go so smoothly.
Elisa · 20 March 2025
★★★★★ 5/5
GoogleAs a first time landlord Sam has been extremely helpful from the get go, provided quick and knowledgable feedback on all things letting and even helped with questions around renting as a foreign lanlord. Tamsin also has been and continues …
Elliott · 22 April 2025
Agent replied · 20 March 2026
Hi Elliott, thank you for such a lovely review! We're glad to hear that Sam and Tamsin have been helpful and we very much look forward to continuing our work with you. Enjoy America!
★★★★★ 5/5
GoogleI’ve used Winkworth for 10 years to manage my property let and couldn’t recommend Tamsin and her team enough.
Malcolm · 8 August 2026
★★★★★ 5/5
GoogleA huge thank you to Sam Hewett and Mollie Gallimore for being incredibly kind, professional, and helpful throughout the process of buying our first flat. They handled a particularly difficult and stressful situation with our solicitor with …
Megan · 22 April 2025
Agent replied · 20 March 2026
Hi Megan, congratulations on completing today! We're really pleased for you. We're glad to hear that Sam and Mollie gave a great service. Don't hesitate to call us if you need anything!
★★★★★ 5/5
GoogleCannot thank Sam enough for his help during what was quite a stressful time. He was always there to answer all my questions and phone calls (and there were lots of them) nothing was too much trouble, communication was always great, keeping us updated and informed throughout. Mollie was also great to deal with in Sam’s absence, again keeping us updated with how things were progressing.
Pleasure to deal with Winkworth
Beth · 20 March 2025
★★★★★ 5/5
GoogleThis is our first time renting and Sam completely put our minds at rest he was professional and explained every step clearly, i had problems filling out the forms (I’m not good with technology) but Sam guided me through each step (and was very patient)
We submitted an offer (which wasn’t accepted unfortunately) but Sam was very positive and made me feel important.
All in all a very positive experience
Colette · 20 March 2025
★★★★★ 1/5
GoogleUpdate - EA/Landlord lost at arbitration, stick up for yourselves people don't let them take the piss.
Rented for a little over a year, was mostly plesent up until we had an emergency repair for our frontdoor as the lock failed 10pm on a sunday they don't offer a 24hr number so we paid callout charges for a locksmith, we were then notified they would only re-imburse 1/3rd of the cost even though the tenancy agreement states you must secure the property and that the landlords insurance requires you to do so. At the time they also did not provide a recommended locksmith (they do now, so at least they learnt from this mistake). Funnily enough upon being made aware of the clauses in their own contract they backtracked and paid the entirety.
Additionally, the EA tries to force viewings at times you've said you can't do due to work and the fact that you wfh even when you have agreed entire days for viewings and to have them still try and force these on us even though by law you don't even need to allow any viewings while you're a tenant, they prey on you not knowing your rights as a renter.
Upon leaving our rental we discovered damp caused by a neighbouring flat, the landlord and winkworth are trying to deduct from our deposit for damage (and re-decorating and hiring a de-humidifer?) caused because we left the propert unattended for 1 week which is in accordance with their own tenancy agreement and are claiming that has caused additional damage and that we should've been at the property heating it to minimise the damage, pretty difficult to do after you've handed back the keys and they've accepted them. We'll be disputing the deposit deductions and taking it further if necessary.
Edit to address reply below - Standard industry practices is code for trying to bully tenants until they point out the afformentioned requests are literally illegal. If the standard industry practice is to bully & intimidate tenants then i'll update my review to 5 stars as you do an excellent job of it.
Rory · 20 March 2025
Agent replied · 10 December 2024
Dear Rory,
Thank you for your feedback. We’re sorry to hear that you’re dissatisfied with recent events within your tenancy.
We strive to provide the best level of service, acting as a liaison between tenants and landlords, whilst always adhering to standard industry practice and procedures. We are continuously reviewing procedures to ensure the highest level of customer service is delivered.
We will shortly be writing to you separately and you will of course have the opportunity to engage with the formal Dispute Resolution Service from the Deposit Protection Service if you are not able to reach an agreement with the Landlord.
★★★★★ 5/5
GoogleEveryone @ Winkworth's has been an absolute joy to work with on our recent sale and purchase. Mollie has been our shining star and is an exemplar of awesome customer service. She has been patient (even when I am sure I have been driving her a bit potty!), kind, super knowledgeable and her communication has been second to none. Sam and Sandra have been amazing if Mollie was unavailable for any reason - we loved that they are a small and highly dedicated team and how much knowledge they all had of our case. Thank you to you all for being so awesome!
Nicola · 19 June 2024
★★★★★ 5/5
GoogleWinkworth have recently sold a property in Newbury on our behalf. It has been like a breath of fresh air to work with Mollie and the team. The sale has been handled with professionalism, enthusiasm and energy. Mollie has remained proactive …
Pauline · 22 October 2025
★★★★★ 5/5
GoogleWinkworth Newbury were excellent during the 3yrs I was a tenant in a property managed by them. They were always professional and quick to respond to any issues/requests. A special thanks goes to Tamsin who was outstanding the entire time and is an asset to the company.
Keep up the good work!
Guy · 20 March 2024
Agent replied · 21 February 2024
Hello Guy. Thank you for your lovely review, Tamsin will be delighted. We're glad you had a great experience with us over the three years.
★★★★★ 5/5
GoogleSam has been wonderful in helping me purchase my home in Newbury.
My prior experiences with estate agents have all been negative, but Sam and Winkworth have been excellent. He has been very proactive throughout the purchase, always very easy to contact and has done a good job of chasing difficult solicitors throughout the process. Thank you Sam!
Maciek · 20 March 2025
★★★★★ 5/5
GoogleI have been impressed with Winkworth’s services ever since I first met Mollie for our property valuation. Mollie came across as knowledgeable, professional, friendly and approachable - just the right mix to sell our house I thought, and was proved right! I really liked the fact that we had a small dedicated team to deal with all our viewings and sales negotiations personally (rather than being handed around various teams). Everyone I met from Winkworth have come across just as capable and supportive as Mollie, and the team have sold our house for over asking price in under 3 weeks. Mollie regularly checked in and kept me informed on the process, and is even supporting me in my onward house purchase. I couldn’t recommend Mollie and Winkworth enough, and won’t be going to any other estate agents moving forward!
Lou · 20 March 2024
★★★★★ 5/5
GoogleA big thank you to Winkworth for the sale of my parents house, initially dealing with Ian, then Sam and then Mollie joined Winkworth. Not an easy sale and process, but Mollie kept me updated and we spoke often to support us though the sale and prompt me on any actions, many thanks again 😊 …
Jackie · 20 March 2025
★★★★★ 5/5
GoogleMollie was fantastic throughout our house purchase. The process was not straightforward due to issues further up the chain, but Mollie was brilliant at keeping us updated. She was always chasing for information and keeping us in the loop, …
Elliot · 22 August 2025
★★★★★ 5/5
GoogleJack has been fantastic in supporting me in my first house purchase. I do get the sense that they are an excellent team, at various points I have had contact with Jack, Mollie, and Sam. …
ZOhana · 22 September 2025
★★★★★ 5/5
GoogleMollie & Jack have been both exceptional throughout our house sale & purchase. Communication has always been great and nothing was ever too much. Would 100% recommend Mollie & Jack to assist with your house sale!
James · 18 September 2025
★★★★★ 5/5
GoogleWinkworth have been incredible with the sale of my property. I cannot thank Mollie enough for making the whole process run so smoothly. Mollie is very professional and is the most warm, caring person. I couldn't have wished for a better estate agent to handle what was a very emotional house sale.
Nichola · 20 March 2025
★★★★★ 5/5
GoogleWe had an excellent experience buying through Winkworth. They clearly have a very well defined set of processes and it helped to keep things moving smoothly. Mollie was excellent as our main point of contact and was proactive in progressing the purchase, and kept all parties up to date on updates that may have taken much longer via the solicitors. I would happily use again, as both a buyer or a seller. Thank you.
Steve · 20 March 2024
★★★★★ 5/5
GoogleBest letting agency you can be with , Tamsin and the team are very helpful .
Akshat · 20 April 2025
Agent replied · 20 March 2026
Hi Akshat, thank you for the five star review! Tamsin and the team will be delighted to hear your feedback.
★★★★★ 5/5
GoogleSam has been wonderful in helping me purchase my home in Newbury.
My prior experiences with estate agents have all been negative, but Sam and Winkworth have been excellent. He has been very proactive throughout the purchase, always very easy to contact and has done a good job of chasing difficult solicitors throughout the process. Thank you Sam!
Roulade · 6 December 2024
★★★★★ 5/5
GoogleI dealt with Winkworth when buying a property they were selling. There were lots of issues and complications along the way and Mollie was personable, professional and a pleasure to deal with throughout the process. No request or question went unanswered, and her follow up was exemplary. Thank you!
Wendy · 20 March 2025
★★★★★ 5/5
GoogleSam has been excellent dealing with our house sale. It's been a tricky sale (due to other factors), but Sam's persistence and diligence, along side his colleague Mollie got us though. We were kept well informed every step of the way.
Definitely recommend Winkworth Newbury and thier fantastic team.
Hannah · 20 March 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.