Trusted Agent profile · Newark · Nottinghamshire
Verified
★★★★★
176 reviews across 2 platforms
2 - 4 Lombard Street, Newark, Nottinghamshire, NG24 1XB
Part of Martin & Co, see every office.
Martin & Co's office in Newark, Nottinghamshire, at 2 - 4 Lombard Street, is rated 3.8 out of 5 across 176 reviews on two platforms, including 161 Google reviews rated 3.8.
We specialise in residential lettings, sales, and property management in Newark and the surrounding areas - providing specialist advice and guidance across all areas of the property market. Emma Connor is Director at Martin & Co Newark and has expert on-the-ground knowledge of the local area. Along with her team, Emma is passionate about finding people their perfect house to buy or rent, and in delivering exceptional customer service at all times. Newark is an historic town located near the beautiful Sherwood Forest in the county of Nottinghamshire. It has easy access to major roads and a direct train service to London's King Cross. Whether you have a property to sell or you are looking for a house to rent in or around Newark or you would like a valuation, please do get in touch with a member of our dedicated team. For all property enquiries please call Martin & Co Newark on 01636 605006
Every review we hold for the Newark office, from every platform, shown as written. First names only.
5/5
GoogleI have used Martin & Co for several years now, we have 26 properties, all looked after by Martin & Co. The staff are always extremely polite, helpful and always there to answer any question I have. They always go further to help than they really have to. They're always quick to advertise our properties and find us suitable tenants. They keep me updated at all times on our properties, I have always found them very professional, great agent and great staff!!
1/5
GoogleI have been renting now for around 12 years and Martin and Co Newark are by far the worst letting agents I have had to deal with. Make no mistake that these agents are firmly on the side of the landlords and WILL make it as hard as possible for the tennabt to get their deposit back....indeed they will also try and claim back more than just your deposit. Upon ending my tenancy after over 3 years I made sure that the property was I'm as good a condition as possible for a tenancy lasting over 3 years... I conceded some aspects but Martin and Co (along with the land lord) quite obviously wanted to get me to pay an unfair amount back..... despite my requests no quotes for the claimed work needed to be done were sent to me (despite being told this would happen within 5 days to then give me chance to find cheaper quotes if I was in disagreement). It took 3 weeks of me calling Martin and Co before before I was finally told that I would be getting zero back from my deposit!! Believe me when I say that once your tenancy is over Martin and Co will not give you the time of day.... not even to communicate by email. Beware of using this company as they will use the end of your tenancy as a money making opportunity.
4/5
GoogleI have dealt with Martin & Co for approximately 5 years both as letting agent and in capacity of estate agent when I chose to sell my property. In both roles I cannot speak highly enough for the services I received. As letting agent, Martin & Co are very attentive and anything requiring attention was dealt with quickly and professionally and I was kept informed to the right level and in a timely manner. When I made the decision to sell the property Martin & Co provided firm advice and support throughout the process; it should be noted that even upon finding a buyer the team at Martin & Co monitored progress carefully and offered further support proactively - This was especially important as during the sale I was out of the country for almost the entire process so having a reliable and trustowrthy team to help was essential. Today my sale was completed and I am extremely grateful for all the support I received - great team, great support, strongly recommended.
4/5
GoogleI have dealt with Martin & Co for approximately 5 years both as letting agent and in capacity of estate agent when I chose to sell my property. In both roles I cannot speak highly enough for the services I received. As letting agent, Martin & Co are very attentive and anything requiring attention was dealt with quickly and professionally and I was kept informed to the right level and in a timely manner. When I made the decision to sell the property Martin & Co provided firm advice and support throughout the process; it should be noted that even upon finding a buyer the team at Martin & Co monitored progress carefully and offered further support proactively - This was especially important as during the sale I was out of the country for almost the entire process so having a reliable and trustowrthy team to help was essential. Today my sale was completed and I am extremely grateful for all the support I received - great team, great support, strongly recommended.
1/5
FacebookI have the misfortune of renting through these pirates now. They're corrupt fleece merchants. Couldn't give two shits about tenants, nor I suspect landlords. Continually dreaming up ways to con money from tenants. When questioned they claim charges are landlord driven but soon bend when you press. They can't even articulate or justify the charges. I've raised issues with the state of some of the decor and rather than engage about that they're tryinbf to take money from me for pet ownership even though I don't own a pet. They sent contractors to repair a curtain pole in my bedroom. They came in and stood all over my bed to access it and left dust all over pillows and bedroom furniture. Absolutely no respect for tenants whatsoever. Disgusting. Avoid.
1/5
GoogleAs a landlord of several properties I feel must warn other landlords & tenants of the inadequate & inferior service provided my Martin & Co Newark. Tenants vacating a property let by this company be warned. You are expected to fully refurbish a property to a NEW BUILD standard prior to vacating. The final inspection report includes such minor comments as 'weeds in the lawn'. Martin & Co Newark 'Fair Wear & Tear Policy' is flawed, unfair & inaccurate & outgoing tenants are deliberately exploited when their tenancy comes to an end. Tenants note, the staff at Martin & Co are very important & far superior to yourself, as you'll find when you ask for your deposit to be returned. When you ask for an accompanied final inspection for them to show you the problems they invent, this will be refused point blank! You will be made to feel belittled & inferior to the staff at Martin & Co. Tenants, under no circumstances are Martin & Co on your side. READ the small print PRIOR to signing up with this company. £25.00 per document if you require a copy. As a landlord I allow fair wear & tear and I appreciate my tenants business as they pay me! Landlords think about these comments. Martin & Co do not have your business interest at the forefront! Tenants, 'fair wear & tear' is the criteria this company uses to exploit you. The staff confuse Fair Wear & Tear with the word Damage. NOT to be confused with each other. This review has been written by a Landlord.
5/5
GoogleI have found it a pleasure working with Martin & Co Newark. All of my emails have been dealt with promptly and in a friendly manner.
Thank you for your feedback Christine, much appreciated.
5/5
FacebookWe have been renting with Martin and Co over the last 6 years (in the same property) and they are so easy to deal with! If I ever have a problem in the house that falls under the landlords remit, the team at Martin and Co are on the case straight away - I never have to wait long! A very pleasant team to work with - I would definitely recommend renting through them.
5/5
GoogleMia was great friendy and very informative and would definitely recommend Martin and Co
5/5
GoogleVery professional and friendly staff that are extremely helpful. They went the extra mile to help me.
Great to hear of your positive experience Bradd. Thanks for the feedback. Philip
5/5
GoogleAlina was very quick and efficient when we moved into our property made the sign in very quick and stress free.
5/5
GoogleAlina has been fantastic throughout our tenancy, always happy to help with our queries and concerns. Thank you Alina
5/5
GoogleTHE BEST estate agents I've ever dealt with. Made it their mission to find me a house when all other estate agents let me down, somwtime illegally.. Been here 5 years now, and any problems are always dealt with swiftly. Staff are always very very friendly too and nice and laid back, and i'm also lucky to have an amazing landlord. Martin & co Newark, I wouldn't use anyone else!
5/5
GoogleMartin and Co was really great from the start as a first time buyer Abbie explained everything to me and made the process very smooth would recommend
5/5
GoogleThank you for the great service as always!!
Thank your for your feedback Caroline, much appreciated. Philip
5/5
GoogleReally friendly staff , really helpful!
Thank you for your feedback Saffi, much appreciated. Philip
5/5
GoogleAlways have an amazing service when dealing with Martin and Co, especially Alina, she's great!
5/5
GoogleI have 3 properties let through Martin & Co for over 10 years. Great consistent service.
Hello Graham Thank you for your feedback, much appreciated. Phil
5/5
GoogleIn the process of selling my property and both Emily and Mia from the newark branch have been amazing, never once felt left in the dark about anything and have always been ready on the other side of the phone to answer any questions. Both have made everything as easy as possible.
5/5
GoogleHave been renting through Martin & Co since February 2020. Always extremely helpful when needed.
Thank you for your feedback Ian. I'm pleased to hear you are receiving the service you deserve.
1/5
FacebookCan’t even be bothered to call when asked about properties to rent - this was following a viewing on one of the most awful to let properties I’ve seen. Looking for a 2 bedroom flat or house for my son up to £500pcm yet they have new properties on Rightmove and haven’t bothered to call despite a promise from Mia..
2/5
GoogleLandlords / Tenants, Let It Newark is now owned by Martin & Co Newark
5/5
GoogleCan't say anything bad. Over all always had a positive experience
Thank you for your positive feedback Jakub.
5/5
GoogleWonderful and helpful groups of girls who are diligent, understanding, patient and professional
Thank you for your kind words and taking the time to write us a review.
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