Every review we hold for the New Romney office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBest service!
Had recently moved to Ashford and was looking for a flat to rent. Saw one with Andrew and Co and i am so happy i did! The experience from the initial viewing of the property to the turning over of the keys and signing the tenancy was excellent. Mark and his team have been so helpful from the start! Thank you!
Katrina · 2 August 2021
Agent replied · 12 June 2024
Thank you for your kind words Katrina.
★★★★★ 5/5
GoogleNeil Buckley took care of us so well from the beginning to the end of the sale of our house. Always available to us,always helpful and supportive. Neil went above and beyond for our family. He was professional, understanding,caring and genuine. We feel so grateful for all his hard work.PositiveResponsiveness, Quality, Professionalism, Value
Cara · 27 August 2022
Agent replied · 12 June 2024
Thank you for your lovely review Cara.
★★★★★ 5/5
TrustpilotExceptional service from Andrew&Co
The team at Andrew&Co was exceptional in dealing with the purchase of our home.
They were always quick to get hold of and following up anything.
We highly recommend their services as nothing was ever a problem and they always gone the extra mile with addition information that was needed and contacts to other local businesses.
Also a big thanks to Natalie who handled the sale and making this journey so smooth and enjoyable.
Meanca · 2 August 2023
★★★★★ 5/5
TrustpilotFriendly, compassionate and professional
All the team here were an excellent support to us as we moved from outside the area. Especially Natalie who went above and beyond continuously. From showing us properties that were suitable to our needs (and not just wasting our time like some other estate agents) to supporting us with solicitor enquiries and providing advice when bumps in the road came along. I could not recommend this friendly and supportive estate agents enough. They really do care about their clients and customers and should be proud of not just how they work, but how they represent the brand and the area.
Daniel · 25 January 2023
★★★★★ 5/5
GoogleTrina Roe, was lovely to deal with. All very professional, at time very helpful. Would use skippers again.
Christine · 16 March 2026
Agent replied · 16 April 2026
Thank you for your kind review Christine.
★★★★★ 5/5
GoogleHighly recommend Neil & the girls. They all made a very difficult time a lot easier . I had to deal with the death of my sister & waiting for probate was a very stressful time but all members of staff at New Romney were helpful & friendly.
Janet · 13 June 2022
Agent replied · 12 June 2024
Thank you very much for your review.
★★★★★ 5/5
Trustpilot5 stars won't be enough for this…
5 stars won't be enough for this amazing company.
I Almost forgot how professional people deal with customers on the daily basis
The swiftness,quality and also the people that work at Andrew and Co is out of this planet.
We managed to move incredibly fast with them,and sometimes,there is assistance needed with your new place.
I called them for help,in 15 minutes I received a call back,an email,and the resources to get my issues fixed.(Small aspects, nothing serious)
Amazing company,amazing people
Would recommend anyone who is trying to find a new home,to apply with Andrew and Co with all your hearts.
Thank you so much everyone.You are the best
With much love and respect
Eduard Cardos
Eduard · 13 November 2023
Agent replied · 28 July 2025
Thank you for your kind review Eduard.
★★★★★ 5/5
TrustpilotMatt and his team worked tirelessly to…
Matt and his team worked tirelessly to help complete a tricky sale. Nothing was too much to ask for them constantly and quickly returning calls with good knowledgeable information. I would highly recommend them to anyone who is thinking of selling or buying through this well managed and organised team. 5* service from actual people.
Steve · 18 April 2021
Agent replied · 12 June 2024
Thank you for your kind words Steve & Jane
★★★★★ 5/5
TrustpilotAmazing service
Amazing service. Sold our house in 48 hours. Outstanding customer care and after care service from beginning to end. Cannot praise enough!!! Especially Ellie who worked so hard, was proactive and professional in her approach. Would recommend 150 per cent. Many thanks to Martin as well who showed a professional demeanor and approach. Well done and thank you so much. Well deserved.
Mrs · 29 June 2018
Agent replied · 12 June 2024
Thank you for these lovely kind words Angela, I have made both Martin and Ellie aware of your comments.
★★★★★ 5/5
TrustpilotExcellent local agent.
Excellent, professional and friendly service. Anticipated difficulty selling a specific type of retirement property, but Ian and team were confident they could find a buyer which proved to be correct within a short period of marketing the property. I think the fact they are a local firm rather than national chain with good knowledge of local market was a key advantage. Recommended.
Andrew · 8 November 2017
Agent replied · 12 June 2024
Thank you for your kind words Andrew.
★★★★★ 5/5
TrustpilotForever Grateful
We would like to share our absolute gratitude and thanks to the whole of the Maidstone branch. In particular Sanyell! A strong and supportive rock throughout the process.
Our journey to completion was not allowed to be anything but progressive in the eyes of the team. This culture of support, for what was the biggest contract of our lives to date, has been invaluable and memorable.
This chapter and future chapters will always include Andrew and Co being spoken highly of for those seeking a genuine and positive experience.
Chris · 20 August 2021
★★★★★ 5/5
GoogleBranch manager Neil and his team were brilliant right from the start to the completion of my dads house sale. Excellent communication and very professional. Highly recommend Andrew & Co.
David · 13 June 2023
Agent replied · 12 June 2024
Thank you for your lovely words and kind review Kate.
★★★★★ 5/5
GoogleNeil and his team are extremely professional and helpful nothing is too much trouble l would highly recommend them, my house was sold within a week
Gary · 13 June 2023
Agent replied · 12 June 2024
Thank you Gary for your kind words. It has been a pleasure to help you. Good luck in your new home
★★★★★ 5/5
GoogleEverybody I spoke to has been super helpful in helping me find my dream property, massive shoutout to Neil and Allison for be so helpful.
Bradley · 13 June 2023
Agent replied · 12 June 2024
Thank you Bradley it's been a pleasure to help you. Good luck in your new home.
★★★★★ 5/5
GoogleHarry and his team at Andrew and Co could not have been more helpful. They were quick to respond to any questions and queries whether by phone or email and in certain respects went above and beyond the call of duty.
Thanks to their advice I had an offer within a week of the house going on the market.
I would wholeheartedly recommend Andrew and Co to anyone wanting to buy or sell their property.
Stuart · 13 June 2020
★★★★★ 5/5
TrustpilotFrom the first visit for the valuation…
From the first visit for the valuation until the end 100% recommended. Matt. Charlie & Harry kept me updated and always happy to help. Andrew & Co were definately the best choice after changing Estate Agents and sold my house promptly and professionally. Well done !
Tracy · 31 July 2018
Agent replied · 12 June 2024
Thanks Tracy, delighted to have helped.
★★★★★ 5/5
TrustpilotWhat an amazing team
What an amazing team! I needed to find a place within 2 weeks, contacted Rachel and she was extremely helpful, next day booked a viewing with Matthew who answered all my questions then in less than 24 hours later I had a signed contract for the perfect place in the exactly location I was looking for. Mark talked to the landlord and everything happened so quickly. I’m so thankful for their support and outstanding work! Cannot recommend enough. Best state agent over ever dealt with. 10/10
Nicoly · 11 November 2021
Agent replied · 12 June 2024
Thank you for your amazing review! It's lovely to be appreciated.
★★★★★ 5/5
GoogleNeil, Sadé and Alison were alert, helpful, patient, good-humoured, professional, reassuring and available throughout my transaction of hell and high water and I thank them very much!!
Alison · 13 June 2022
Agent replied · 12 June 2024
Thank you Alison for your kind words and review.
★★★★★ 5/5
TrustpilotWe have had nothing but excellent …
We have had nothing but excellent service from this estate agent, especially Mark and Trina who have helped with every aspect of our move. Always went out of their way to make sure we were kept up to date with our move.
Mr · 17 October 2017
Agent replied · 12 June 2024
Good Morning Mr & Mrs Sage, thank you for your kind comments.
★★★★★ 5/5
GoogleExcellent service from friendly helpful staff throughout the buying of our property. Very pleased indeed and will recommend.
Sylvie · 4 August 2025
Agent replied · 25 August 2025
Thank you Sylvie
★★★★★ 5/5
GoogleSade has been excellent throughout the whole process and I would certainly recommend Andrew and Co, to anyone looking to buy or sell their property.
Paul · 13 June 2022
Agent replied · 12 June 2024
Many thanks for your review I will pass your comments to Sade
★★★★★ 5/5
GoogleOur experience with Andrew & Co was excellent, all Staff were very helpful and aways there with good advice when ever we had a question , would throughly recommend and would have no hesitation in using them again.
Robert · 1 November 2024
Agent replied · 22 October 2024
Thank you for your kind words Robert
★★★★★ 5/5
GoogleThe Team at New Romney, Andrew & Co. Have been great throughout the sales process. I was regularly updated and nothing seemed too much trouble. I would highly recommend and would certainly use them again.
Kolin · 1 December 2024
Agent replied · 8 November 2024
Thank you for your kind review Kolin.
★★★★★ 5/5
TrustpilotIan and Stacey at Cheriton were…
Ian and Stacey at Cheriton were brilliant. They did so much leg work with the sale of my house. Nothing was too much trouble. They were on top of everything the whole way through. Would recommend them unreservedly
Stephanie · 23 April 2018
Agent replied · 12 June 2024
Thank you Stephanie
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