Andrew and Co Estate Agents New Romney reviews

★★★★★ 5/5

Google

Well what can I say, we purchased a property from Andrew and Co, it was a very complicated Sales lots of issues, Natalie and Trina were so helpful, they were constantly chasing for us when it wasn't down to them to do. It took 5 months and 1 day to move in and on the day of moving, it was actually Trina's day off and she came and found us at the property while we were waiting to get the keys in the rain and phoned round everyone to speed it up, without her doing this it would have been another hour. I just want to say a big thank you for everything you both did. Lisa and Lee

Lisa · 16 January 2026

★★★★★ 5/5

Google

We really appreciated the care and consideration given to us during the initial visit and subsequent preparation of the bungalow details, photos and video tour. We had viewings and an offer within two days. Owing to unexpected circumstances we had to take our propriety off of the market. We would highly recommend considering Andrew & Co for sales and purchase. We also bought our property through them six years ago and their personal and professional approach remains unchanged. We put our property back on the market and were once again impressed with the now renamed Skippers Estate Agents. Despite a very slow market we got quite a few viewings. We were kept up to date with good (or negative!) feedback. The positive and confident approach of all the staff was always encouraging and we sold our property and have exchanged and completed at the end of March. As we said in our previous post we would highly recommend Skippers Estate Agents for sales or purchase.

Graham · 16 April 2025

★★★★★ 5/5

Google

The whole team were great, nothing was too much of a problem, especially Trina who dealt with our sale and purchase. She worked tirelessly to ensure things went as smooth as possible and helped us even after exchange. Whilst I hope not to move again, I would be on the phone to Trina straight away if I was considering it.

Dawn · 27 October 2025

★★★★★ 5/5

Google

From the first time of meeting, to view our new property, the staff at Skippers were so helpful and friendly. The property purchase was delayed, but Skippers kept us positive, their communication was excellent. Trina was our go to with questions and always gave good advice. I would highly recommend them, they know their stuff!

Sue · 4 August 2025

★★★★★ 5/5

Google

The team were very helpful throughout the process of selling our home, especially as we moved abroad part way through the process. - Lots of information given during our initial valuation meeting -High quality marketing photos - Great advertisement which showcased our home very well -Clearly communicated veiwing arrangements & feedback - Extremely helpful with arranging access to the property for issues relating to the sale. Selling a home is an extremely stressful process (especially when trying to complete over Christmas holidays), but Neil and the team made it as painless as possible and never once made me feel like I was being a neurotic nuisance!! Thanks again

Deby · 13 June 2023

★★★★★ 5/5

Google

Helpful advice, good communication and the property sold. Thank you Trina and the team

JanPeter · 26 December 2025

★★★★★ 5/5

Google

Can’t thank Neil and Alison enough. They were amazing from start to finish. They really are the best in the business / area. I highly recommend them and they are a credit to skippers.

Dan · 31 March 2025

★★★★★ 5/5

Trustpilot

Excellent Efficient Professional and Transparent

I dealt mainly with Natalie, Ian would step in if Natalie was unavailable. From beginning to end the service I received was faultless and extremely professional. I was kept informed every step of the way, any queries I raised were answered promptly. The brochure and photos taken of my property were amazing. Although the sale was in a chain it was hassle free as Natalie was constantly updating me, liaising with the other sides estate agents to see where they were at in the chain, which I believe enabled the completion to go through within a couple of months. I cannot recommend this firm of estate agents more highly, and I will certainly be recommending Natalie Ian and the team.

Annie · 20 May 2022

★★★★★ 5/5

Trustpilot

Great service, highly recommend

I was very pleased with the advice and service from Andrew and Co. I was initially very nervous about moving forward with a house move, and saw 6 agents, a bit excessive but very glad that I chose Andrew and Co. Richard and Sanyell were friendly, available for any questions and my house sold in 2 weeks. Richard kept me updated at each stage and was patient whilst I found my new house! Would highly recommend.

Karen · 15 February 2022

★★★★★ 5/5

Google

Andrew and Co have been an excellent estate agents with regards to purchasing my house . Always available to talk to and excellent at chasing thing up between agents and solicitors . I would highly recommend them especially Sade and Neil who went above and beyond to make sure everything went smoothly. Would definitely use Andrew and Co again if needed on buying and selling a house , sacha JonesPositiveResponsiveness, Quality, Professionalism, Value

Sacha · 13 June 2022

★★★★★ 5/5

Google

Neil and Sade worked tirelessly to get our house sold. Nothing was ever too much trouble. Living abroad I needed agents that would help me source information, help me get quotes, give feedback quickly and look after the property while it was being marketed. They were excellent at communicating with me and very professional throughout. I highly recommend Neil and Sade to sell your property for the best price!PositiveResponsiveness, Professionalism, Value

Belinda · 13 June 2022

★★★★★ 5/5

Google

As first time sellers, Andrew & Co Estate Agents were friendly, informative, and kind throughout the process. They took lovely photos and created a brilliant listing that helped get our place sold. Thanks Team!

Leaonie · 1 December 2024

★★★★★ 5/5

Trustpilot

I thoroughly recommend Andrew and Co to…

I thoroughly recommend Andrew and Co to anybody selling a house. From the very first meeting, Martin was extremely well informed about the properties in the area and genuinely interested in our needs as customers. The whole process was well explained and made as easy as possible. When our house went on the market, Martin and Ellie kept in constant contact and we received swift and useful feedback on all viewings. Martin and Ellie conducted all the viewings on our behalf, and we had full confidence that both recognised the selling points of our house. Moving house is a difficult and stressful time, so it was fabulous to know we were in the hands of such a professional estate agents, who did everything possible to make the process as smooth as possible.

H · 20 September 2018

★★★★★ 5/5

Trustpilot

Look no further they are the Best

This is the second time I have used Andrew & Co for the sale of my house and yet again they did not disappoint. Infact yet again they have exceeded my expectations. When others struggle to get people through the door for viewings and making offers that you actually want to hear, Andrew & Co deliver and fast. But I must mention the fantastic Harry Best. Through a difficult and exceedingly long drawn out sale to overseas buyers Harry was the guy I could always relie on to keep things moving and get answers when things where unclear and looked to be falling apart. Yes I know it is their job but I have bought and sold quite a few properties and can safely say that he went above and beyond the call of duty and my expectations. If you are looking for the best estate agents in the South East then look no further Andrew & Co are the ones.

Steven · 17 September 2018

★★★★★ 5/5

Trustpilot

Andrew & Co Ashford

Andrew & Co Ashford were the agents for the house we bought. Charlie Wyatt was our contact and she was absolutely brilliant the whole way through. We had a very long chain and Charlie was the only agent to regularly ring up and down the whole chain to get status updates and keep things moving, and she kept us up to date all along. At times it looked like things might fall through or be delayed but thanks to Charlie’s regular chasing, we exchanged on time - I truly believe this wouldn’t have happened without Charlie. She went above and beyond what an agent would normally do, offering to help get forms to our solicitors and hold keys for the handover for our sale (which she wasn’t even the agent for). I would definitely recommend Charlie to anyone.

Louise · 16 August 2018

★★★★★ 5/5

Google

Highly recommend Neil & Alison at Andrew & Co. Very professional and efficient throughout the whole process of selling our property. Prior to listing with Andrew & Co we had been let down and frustrated with ALOT of estate agents, however …

Jodie · 16 April 2024

★★★★★ 5/5

Trustpilot

Having recently sold and bought through…

Having recently sold and bought through Andrew and co we thought we’d share our experience. We sold through the Ashford branch and had an excellent service. Paul was happy to listen to what we thought our house was worth and encouraging in our expectations. Charlie in particular was a great help in reaching our goal and was worth her weight in gold. Always there and even communicating with us late on a Saturday night. We bought through the New Romney branch and again had an excellent service. Mark was also a great help going above and beyond long after the sale had gone through. A credit to the company. All in all a great company to sell or buy with.

Mr · 30 March 2018

★★★★★ 5/5

Trustpilot

Andrew & Co

Andrew & Co - Wonderful. They were not the cheapest or most expensive. but I'm glad we chose them to sell our house. Right from the start we were given wonderful advice and guidance on how to prepare the house for the market, this continued through the viewing and selling stage. The after sale service that we got from Charlie Wyatt was exceptional, she went out of the way to keep things moving, keeping us informed every step of the way - she has been an absolute star!

Norman · 20 March 2018

★★★★★ 1/5

Trustpilot

Andrew Lee & Co

I am in the process of selling a house to a friend of a friend.I am absolutely gobsmacked that this company is still working remotely because of Covid.This is the only firm I know of that is still working from home apart from Canterbury city council. They say they are property Lawyers and have asked for Original planning permissions and do not realise that once the latest planning consent has been implemented then all Original planning consents are void.They have asked for instructions for the Solar panels which I receive money from EDF Energy.Who gets instructions for Solar Panels.We have stickers on all the input panels under the stairs with the installers number.Would any home owner know if there is a problem with their Solar panels.I think not.Anyway we have been offered 40K more from a lovely family from Saudi Arabia and if Andrew Lee & Co don't pull there finger out we will pull the sale.It's only another 4 months down the line and my Solicitors have all the info.

Philip · 14 August 2024

★★★★★ 5/5

Trustpilot

Best Estate Agent in Ashford!

This isn't the first time we have used Andrew and Co and again we cannot fault their service! We sold our property and purchased through them on this occasion and with their communication, friendly service and professional manner they have made the whole process much easier for us! Big thank you to the everyone in the Ashford office, especially Matt. Would not hesitate to use again in the future!

Emma · 7 January 2021

★★★★★ 5/5

Trustpilot

Mark and Trina kept me sane.

Mark and Trina are professional without arrogance and to us that was important. They answer any query and the phone isn't ignored as is the case with so many other places. Mark was a legend in the last couple of days of a really stressful move. His honest straight forward approach to a last minute situation saved us time and money. Fantastic genuine and helpful service, the star system doesn't go far enough !

C · 27 July 2018

★★★★★ 5/5

Trustpilot

Best service!

Had recently moved to Ashford and was looking for a flat to rent. Saw one with Andrew and Co and i am so happy i did! The experience from the initial viewing of the property to the turning over of the keys and signing the tenancy was excellent. Mark and his team have been so helpful from the start! Thank you!

Katrina · 2 August 2021

★★★★★ 5/5

Google

Neil Buckley took care of us so well from the beginning to the end of the sale of our house. Always available to us,always helpful and supportive. Neil went above and beyond for our family. He was professional, understanding,caring and genuine. We feel so grateful for all his hard work.PositiveResponsiveness, Quality, Professionalism, Value

Cara · 27 August 2022

★★★★★ 5/5

Trustpilot

Friendly, compassionate and professional

All the team here were an excellent support to us as we moved from outside the area. Especially Natalie who went above and beyond continuously. From showing us properties that were suitable to our needs (and not just wasting our time like some other estate agents) to supporting us with solicitor enquiries and providing advice when bumps in the road came along. I could not recommend this friendly and supportive estate agents enough. They really do care about their clients and customers and should be proud of not just how they work, but how they represent the brand and the area.

Daniel · 25 January 2023