Trusted Agent profile · Southampton

Hythe and Waterside Estate Agents reviews in Southampton

4.8

★★★★★ Excellent

473 reviews across 3 platforms

The Pier, Southampton, SO45 6AU, SO45 6AU

Part of Hythe and Waterside Lettings, see every office.

Hythe and Waterside's office in Southampton, at The Pier, is rated 4.8 out of 5 across 473 reviews on three platforms, including 81 Google reviews rated 4.3.

Google logo

4.3 / 5

81

Reviews on Google

This office

Facebook logo

5.0 / 5

6

Reviews on Facebook

This office

Trustpilot logo

386

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Southampton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Amazing Service

Thank you Darren for an amazing and professional Lettings service! Found the whole experience easy from start to end. All round friendly guy, communicated everything I needed to know well, efficient and highly responsive to any further queries. Couldn’t fault it!

Josephine · 14 April 2021

5/5

Trustpilot

We have been letting our property for 2…

We have been letting our property for 2 years through Hythe and Waterside. The letting team have always been incredibly helpful, quick to reply and nothing is too much trouble. In particular Elizabeth had been wonderful to work with.

Kate · 1 September 2021

5/5

Trustpilot

Elizabeth in Lettings has been great…

Elizabeth in Lettings has been great from the get go, she is communicative and speedy at that, she's gets things moving quickly and clearly cares about her tenants. Thanks so much guys for looking after us so far, you've been brilliant!

Lauren · 7 April 2021

5/5

Trustpilot

A Thoroughly Good Experience.

A very helpful and friendly partnership.They were professional at all times and went that extra step for us.What could have been a stressful process turned out to be a breeze.We would thoroughly recommend Wayne & Joe and the Hythe & Waterside Team.

Jen · 8 January 2021

5/5

Trustpilot

Darren is well organised

Darren is well organised, efficient and has kept us well informed throughout the whole experience of renting a property. He has been polite and understanding and we appreciated this very much. He helped make it a much less stressful time.

Susie · 8 June 2021

5/5

Trustpilot

A pleasant buying experience.

We recently bought a property through Hythe and Waterside and we found them to be a professional company that were always very happy to help and assist with any query. Nothing was 'too much bother'. They were friendly yet professional and very supportive at every step.Buying/selling is always stressful, but H&W helped to make it a pleasant buying experience. We would certainly recommend them.

RB · 2 January 2018

Agent replied · 22 October 2024

Dear RB,Thank you so much for your fantastic 5 star review, it was a pleasure assisting you purchase your new home and we wish you lots of happiness there.Did you know if you recommend a friend to sell or let with us you will receive a £50 referral fee upon completion, so make sure they let us know the recommendation came from you. Kind regards,Hythe & Waterside Sales

5/5

Google

Excellent service. Great friendly team. Always prompt and professional.

Mark · 10 January 2025

Agent replied · 28 December 2024

Thanks Mark for your positive review, much appreciated, we look forward to being of service in the future 😊 …

5/5

Trustpilot

Excellent service from all at Hythe &…

Excellent service from all at Hythe & Waterside for both letting our house, following the breakdown of our selling chain, and also for the final sale of our property 18 months later with a buyer found within 3 days of remarketing.Professional service with a personal touch, thanks to all there for your help and advice during the different stages of letting and sales.

Martin · 1 July 2018

Agent replied · 22 October 2024

Dear Martin and Lynda, It has been an absolute pleasure to work with you during your time with our lettings team and then the sales department. From all of us here at H&W we would like to wish you the very best of luck in all your future endeavours. - Rich

5/5

Trustpilot

Thank you Elizabeth!!!

Elizabeth at Hythe and Waterside did a fantastic job finding the right property for me and my son. She was helpful and friendly while getting the job done fast and without delay. Thank you Elizabeth for getting us in the perfect property!

Mary · 17 September 2020

5/5

Trustpilot

Wayne and the team at Waterside have…

Wayne and the team at Waterside have been outstanding, going the extra mile on more than one occasion. Wayne has shown great patience and perseverance and I would highly recommend him to other house seekers. A very happy Meta Vale

Meta · 9 February 2021

5/5

Trustpilot

Couldn’t recommend Zoe enough

Couldn’t recommend Zoe enough, we were desperate to move house due to having bad neighbours and Zoe went above and beyond to help us and had actually found us our new home that we move into on Monday! Can’t thank her enough!

Beth · 17 July 2020

5/5

Trustpilot

We would like to thank Richard and…

We would like to thank Richard and everyone at Hythe & Waterside for making the whole sale process run smoothly and we were kept informed and up to date on the progress at every stage. I would highly recommend and would certainly use again.

Angus · 5 June 2019

5/5

Trustpilot

Excellent communication throughout

Excellent communication throughout what was a complicated process. It was refreshing to find Wayne and Richard being so committed also all of the team who took a genuine interest in the job by keeping everyone informed at every step of the way. Nothing was too much trouble and always with a smile. Well done all at H&W. Kind Regards John & Sally

John · 23 January 2018

Agent replied · 22 October 2024

Dear John, Thank you so much for taking the time to leave a fantastic 5 star review. Congratulations on the sale of your property and we wish you all the best in your new home.Kind regards,Hythe & Waterside

5/5

Trustpilot

Wayne and his team gave us all the…

Wayne and his team gave us all the support we could have hoped for during the purchase of our new property. They were helpful and very pleasant to us through out, as well as being very supportive to the vendor.An excellent job by all concerned.

Mr · 4 August 2018

5/5

Trustpilot

Lettings and Sale

We have used both the Lettings and Sales side of Hythe and Waterside Lettings. The staff are very good at keeping you informed of what's going on and they are very pleasant to deal with.

L · 3 July 2023

Agent replied · 22 October 2024

Fabulous to hear, means a great deal, thanks.

5/5

Google

Excellent service. They bent over backwards to help chase solicitors and secure the completion of the sale. Would definitely recommend them.

Hilary · 17 April 2024

Agent replied · 22 October 2024

Thanks Hilary for your much appreciated review and wording, it’s invaluable as are our customers. Proofs in the pudding 😊 …

5/5

Trustpilot

Post Stamp Duty Holiday…

After the post stamp duty holiday finished there was a period when the market in Hythe drastically slowed down. Hythe and Waterside (H&W) were very alert to the situation and kept in touch with their clients which was reassuring for us. Eventually a property that matched our requirements came on the market and we had a very quick response from H&W, we viewed it, liked it and made an offer that was accepted. During the long waiting process of getting the legal requirements in place H&W kept us informed of the position by liaising with all parties involved which we appreciated. Finally a sigh of relief as we have exchange contracts and I think we can thank H&W for pushing this through. H&W's overall performance was very professional and give 100%. The H&W Sales Team also have a good sense of humour, something needed in this particular business sector.

Customer · 25 November 2021

5/5

Trustpilot

Excellent Service

We were looking for a suitable rental property for my 81yr old Dad. We viewed an apartment through Darren McNulty at Waterside Lettings. The apartment did not meet our criteria, however, from the moment we met Darren he promised that he would find a rental property that ticked all of our boxes. After months of searching, he found the ideal luxury apartment for my Dad. Darren excelled himself by going over and above in the search. Nothing was too much trouble for him or his friendly team. I would highly recommend Hythe and Waterside Lettings for their professional, & personal approach. We can't thank you enough Darren.Kind Regards DIane Bannell & Dad

Diane · 10 November 2021

5/5

Trustpilot

Make Hythe and Waterside your first call ......

After losing our father in the first lock down to covid 19 the daunting task to market his well-loved home was put into the hands of Wayne and Joe at Hythe Waterside from the start we had no pressure to market his home immediately only asked to keep them updated, when we eventually put the property on the market Wayne and joe were professional throughout keeping us updated on viewings and on feedback securing an offer and guiding us through the sales process, no questions unanswered and more than happy to help where they could. If you are thinking of selling or purchasing, make Hythe and waterside the first-place can't praise them highly enough always a smile from that little lad Joe

Sue · 25 October 2021

5/5

Trustpilot

Darren was very helpful and informative…

Darren was very helpful and informative throughout the procedure and would recommend Hythe and Waterside to rent from or indeed if you have a property you want to rent out

Suemartin · 24 January 2022

5/5

Trustpilot

Review of my recent house let

Very happy with the service provided by Hythe and Waterside Lettings for my recent house let. Everything was handled very smoothly and professionally by the girls and nothing was ever too much trouble. I would not hesitate to recommend them in the future.

Andy · 4 November 2016

1/5

Google

Well I did email to register with them as I'm looking for accommodation but been nearly two weeks and no reply from them. Funny thing is I'm not surprised as it seems to be the normal with letting agents nowadays.

Andrew · 10 October 2022

Agent replied · 22 October 2024

The Lettings industry has been challenging since COVID and now the living crisis, the Government are taxing landlords on all fronts and many are leaving the industry, which is pushing prices up. Trust you did find a property 😊 …

5/5

Trustpilot

Stress free move.

Friendly and easy from start to finish. Approachable for any questions and quick to respond if they need to get back to you. Overall completely stress free move. All that is needed. Thanks Elizabeth!

James · 29 March 2021

5/5

Trustpilot

First time buyer

Purchased my first ever home through Hythe & Waterside, they were very professional throughout. Joe kept me regularly informed and updated throughout the whole process and I couldn't fault them

Kieran · 16 December 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hythe and Waterside's Google reviewsLeave Hythe and Waterside a review

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