Trusted Agent profile · New Costessey

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Starkings & Watson Costessey reviews in New Costessey

4.9

★★★★★ Excellent

392 reviews across 1 platform

196 Norwich Road, New Costessey, NR5 0EX

Starkings & Watson's office in New Costessey, at 196 Norwich Road, is rated 4.9 out of 5 across 392 reviews on 1 platform, including 392 Google reviews rated 4.9.

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4.9 / 5

392

Reviews on Google

This office

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Reviews

Every review we hold for the New Costessey office, from every platform, shown as written. First names only.

5/5

Google

We recently purchased our house through Starkings and Watson, and could not have been happier with the service! We dealt with Stephen in the Costessy office all the way though, who was happy …

Nicola · 8 October 2025

5/5

Google

Starkings and Watson were really helpful throughout our process of buying a new home. The viewings with Millie were professional and the agency stuck to our wishes to communicate mainly via email (something other agencies tend to not understand). During the purchase process Samuel, Clare and Sarah were very helpful.

Daniel · 14 April 2025

5/5

Google

Sold through Toby and his team. No chain, what could be easier, you’d have thought? But probate issues caused a very significant complication and I really valued Toby’s understanding, integrity and knowledge. I trusted his advice and I’m sure exchange and completion would not have happened without it. Highly recommended.

Duncan · 27 August 2023

Agent replied · 27 August 2026

Duncan you are kind thank you and we loved working with you too!

5/5

Google

We sold our home with Starkings and Watson last year and everything was excellent. They managed our expectations well, helped us understand the process from start to finish, and most importantly sold our house very quickly (we accepted an offer within two weeks). Big thanks specifically to Samuel for managing the process so well and the team in the Costessey branch for doing such a good job. Also to Susan (I think from the main branch) for communicating with us very effectively and keeping all parties informed. We will be using Starkings and Watson again in the future.

Daniel · 9 October 2025

5/5

Google

I cannot recommend Starkings and Watson enough. Steven, Sam and Milly have been fantastic! Friendly, professional, knowledgable and honest. Highly recommend this team. Their online portal and app are worth every penny - always felt at ease, knowing what was going on. Once an offer had been accepted, we were passed on to their progresser Clare who is also brilliant. Friendly, professional and goes the extra mile to get things sorted. Great follow up service on any phone calls they receive, calling anyone back who they have missed. Thank you

Dan · 9 October 2025

5/5

Google

Highly recommend this estate agent. They went above and beyond to assist us with the sad sale of our late father’s house. Many thanks to Sam for keeping in touch and his advice regarding marketing and viewing, and Clare for her support during the sale and completion procedure.

Elaine · 14 April 2025

5/5

Google

Despite tough market conditions we managed to eventually find a sale for our house with the persistence and constant pushing of Sam and his team at the Costessey office - thank you and well done.

Clive · 22 June 2024

Agent replied · 2 October 2023

Thanks Clive for taking the time to leave a review. Samuel will be so pleased to hear of your recognition. Good luck with the move. Chris

5/5

Google

Starkings & Watson recently helped sell my home on Queens Hills. I was presented with a great market analysis in my first meeting with Chris as he displayed a comparison of properties in the local area which gave me a great insight into what I could expect, they’d really done their homework and this was before my business was confirmed. Starkings and Watson then organised the pictures which were done to the highest quality and even a virtual tour allowing potential buyers to get a real taste of the property. Samual and his team in the Costessey office then took over and dealt with the marketing and viewings. The team were incredibly professional and communicated with me throughout this part of the sale. Nothing was to much trouble. Once I had agreed a sale I was passed over to Will who again was very professional and kept a constant line of communication between both sets of solicitors and the buyers. I always recommend Starkings and Watson to my friends and family who also report the same fantastic service I have received. Thank you Luke

Luke · 11 September 2023

5/5

Google

Starkings & Watson deserve 5 stars, no less! If we could give them more we would! Special mention to Millie, Sean & Tracey, but they are all highly professional, friendly & helpful. If you are looking for a good estate agent...this is the one!

Robert · 14 May 2025

5/5

Google

Wonderful estate agents who dealt with all aspects of the sale very efficently. Thank you to the various members of the team who kept things moving forward with regular updates. Highly reccomended.

Andy · 14 February 2026

Agent replied · 14 April 2026

Hi Andy! 🌟 Thank you so much for your wonderful 5-star review! We're thrilled to hear that our team kept things moving forward with regular updates. 😄 Your kind words mean the world to us, and we truly appreciate you recommending us! If you ever need assistance in the future, don’t hesitate to reach out. We look forward to helping you again! 🏡💖

5/5

Google

The team at Costessey have all been lovely and very supportive throughout the process especially Tracey K who has gone above and beyond to ensure everything went smoothly for us. Definitely recommend this estate agent

Diana · 14 August 2025

5/5

Google

Excellent communication with regular updates on the state of the situation, made the entire process a breeze.

Jack · 19 May 2026

Agent replied · 19 May 2026

Hi Jack! 🌟 Thank you so much for your wonderful 5-star review! We truly appreciate you taking the time to share your experience with us. It’s fantastic to hear that our communication and regular updates made the entire process a breeze for you. We always strive to keep our clients informed, and your kind words reaffirm that we’re on the right track! 😊 If you ever need assistance in the future, whether it’s buying or selling, don’t hesitate to reach out. We’re here for you every step of the way! Thanks again for choosing Starkings & Watson! 🏡✨

5/5

Google

We came across Starkings & Watson estate agent and how lucky have we been. From the first phone call to arrange the visit to personally meeting Millie. Millie has an excellent customer service and there is no such thing as a silly …

Carlos · 8 October 2025

Agent replied · 10 November 2024

Many thanks for your kind words, and for taking the time to leave a detailed review. Millie and the team will be so pleased! Best wishes for the future. Chris.

5/5

Google

Thank you to Samuel, Millie & Stephen for all your help with the sale of my property. You kept in touch at all times regarding viewings etc and were always quick to respond to my emails/calls which was always so helpful to me!

Laura · 14 April 2025

5/5

Google

Would highly recommend Starkings &Watsons . They gave us an excellent service in selling our late mothers home . The first contact was Sean , giving us a valuation , he was very professional and helpful. The viewings were dealt with …

Gillian · 8 October 2025

Agent replied · 10 November 2024

Thank you Leslie, Kim & Gill for taking the time to leave a review. I am sorry to hear of your mothers passing. It is great to the hear the team did all they could to make a sad situation that bit easier. Best wishes, S&W.

5/5

Google

Huge thanks for Stephen, Millie and the team at Starkings & Watson for all their help with our recent purchase! They were supportive, helpful, full of advice and as determined as we were to secure our dream property! Fantastic to deal with.

Daniel · 14 April 2025

5/5

Google

I’ve had several appointments with various estate agents but Starkings and Watson were very helpful from the outset. Shannon was very informative and responsive, thanks for all your help! I am still waiting to find the right house so I’m sure I will be back in touch for more help in future. Thanks again!

Joshua · 22 June 2022

Agent replied · 7 June 2023

Many thanks for your kind words. We will pass them onto Shannon and the team. Chris.

5/5

Google

Toby and the Haywards Heath team could not have been more attentive and diligent. A tricky sale in that it was a probate situation with an already empty house and a challenging market environment. Could not recommend them more highly.

Miles · 27 August 2025

Agent replied · 27 August 2026

Thanks so much Miles and we have loved to be able to help your family and lovely mother at what we know has been a tricky time.

5/5

Google

Starkings & watson are 5 stars all the way so friendly helpful & efficient especially Samuel & Conner at the Costessey branch I would definitely recommend these guys & wouldn’t hesitate to use them again in the future 🤩 …

Sarah · 22 June 2023

Agent replied · 7 June 2023

Thank Sarah for taking the time to leave a review. Great news on the sale! Chris

5/5

Google

I couldn't fault this company at all. I dealt with the Costessey office who were all very knowledgeable. First was a meeting with David (he valued the property) who gave sound advice and told us what to expect. The property was put on the market promptly and I was then in contact with Sam who gave regular updates and offered guidance when needed. Once the property had an offer I received regular updates from Natalie on the sales progression team. The whole team was very efficient always returned calls promptly, were attentive and knew what they were talking about. They made the whole process stress free and I always felt I was in 'safe hands'. I would have no hesitation in recommending Starkings & Watson. Thank you Costessey office.

Beverley · 10 September 2022

5/5

Google

Full professionalism, dedication and commitment - from the beginning to the completion of the process. Thank you Starkings & Watson Hybrid Estate Agency in Costessy, Norwich.

Lukasz · 27 December 2025

Agent replied · 26 January 2026

Hi Lukasz! 🌟 Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you felt our professionalism, dedication, and commitment throughout the process. It truly means a lot to us to know our efforts made a positive impact for you. Our team at Starkings & Watson is always here to ensure a smooth experience, and your kind words inspire us to keep going! If you ever need our services again, don't hesitate to reach out. We can't wait to assist you in the future! 🏡✨ Thank you once again!

5/5

Google

I would like to thank Samuel and his team for helping me through a very stressful time, having to sell my mums property to pay for her Care Home. We had a couple of problems but they were there through out advising and offering sulations. Would highly recommend.

Denise · 22 June 2022

Agent replied · 7 June 2023

Hi Denise - thank you for taking the time to leave a review given the circumstances. I will pass your comments to Sam and the team. All the best too you and your mum. Chris.

5/5

Google

Sold my late mother’s property through Starkings and Watson, couldn't recommend them enough. Claire and her colleagues kept me updated throughout, and professional in every detail.

Trevor · 14 December 2025

Agent replied · 14 April 2026

Hi Trevor, Thank you so much for your kind words and the wonderful 5-star rating! We're truly grateful that you chose Starkings & Watson to sell your late mother’s property. 🌷 It's fantastic to hear that Claire and the team were able to support you during this important time, keeping you updated while maintaining professionalism. Your feedback means the world to us! If you ever need assistance in the future or know someone looking to buy or sell, don’t hesitate to reach out. We’d be more than happy to help! 😊 Take care and best wishes!

5/5

Google

Wow! We had found a house we loved and not even had our house on the market. Monday we had an offer accepted on our dream home (also sold by Starkings and Watson) by Wednesday the photographer was in ( it would have been Tuesday but I was at work), by Thursday it was on the market, by Friday morning we had a viewing booked and it was sold at 2pm that Friday afternoon. Natalie was a great go between for us driving hard for the completion date. She and the whole team from beginning to end were all very helpful, polite and supportive. Having not ever sold and purchased a house before, no question was a silly question. I would recommend Starkings and Watson - especially my photographer ... Mr Starkings himself. A great local business that strives for excellent customer service. 🌟🌟🌟🌟🌟

Fiona · 7 June 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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