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Starkings & Watson Costessey reviews in New Costessey

4.9

★★★★★ Excellent

392 reviews across 1 platform

196 Norwich Road, New Costessey, NR5 0EX

Starkings & Watson's office in New Costessey, at 196 Norwich Road, is rated 4.9 out of 5 across 392 reviews on 1 platform, including 392 Google reviews rated 4.9.

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4.9 / 5

392

Reviews on Google

This office

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Reviews

Every review we hold for the New Costessey office, from every platform, shown as written. First names only.

5/5

Google

From the very first valuation with Shaun to the sale and exchange of contracts on my property and Janet following everything up I would definitely recommend Starkings & Watson Estate agents. These where by far the best estate agents I have used.They even recommend a great solicitor and all working together. A very big thank you to the whole team.

Loraine · 1 August 2026

Agent replied · 24 July 2026

Hi Loraine! 🌟 Thank you so much for your wonderful review and the 5-star rating! We're thrilled to hear that you had such a positive experience with Shaun and Janet. It’s great to know that our team made the process smooth for you, from the valuation to the exchange of contracts. We take pride in our recommendations, and it’s awesome that you found a solicitor you liked! Your kind words mean a lot to us, and we truly appreciate your recommendation. If you ever need assistance again, don’t hesitate to reach out. We’re here for you! 😊🏡 Thank you again for choosing Starkings & Watson!

5/5

Google

Janet was our sales progressor at Starkings and Watson. We cannot thank her enough for maintaining constant updates and positive attitude when things were not plain sailing. We would use her again for any future sales or purchases. Thanks again Janet!

Mollie · 14 December 2025

Agent replied · 14 April 2026

Hi Mollie! 🌟 Thank you so much for your kind words and for the glowing 5-star review! We're overjoyed to hear that Janet made such a positive impact on your experience. Her dedication to providing constant updates, especially during those … More

5/5

Google

A year late (sorry!) but my partner and I wanted to share our positive experience with Stephen at Starkings & Watson. We were traveling a couple of hundred miles each time to view houses in the Norwich area, and after some difficulties seeing places that fit our spec with other companies - and getting appointments at all - Stephen at S&W helped us to find, view, and then purchase our home, which we are still absolutely loving 12 months later. Thank you, we could not have done it without your help!

Liam · 1 March 2026

Agent replied · 14 April 2026

Hi Liam! 🌟 Thank you so much for your wonderful 5-star review! We're thrilled to hear that you and your partner had a positive experience with Stephen. It means a lot to us that you took the time to share your journey, especially considering the miles you traveled! 🏡 We're so glad that Stephen was able to assist you in finding your perfect home in Norwich. Your happiness in your new home after a year is the best feedback we could ask for! If you ever need anything in the future, whether it's advice on property or simply a chat, don’t hesitate to reach out. Your satisfaction is our priority! Thank you for choosing Starkings & Watson! 😊

1/5

Google

I wish I could give negative stars as this well and truly warrants it. Guy is your typical estate agent. Messes people around and is absolutely useless. The breed of estate agents who give the rest of the industry a bad name is embodied by Guy and his actions. If you are a seller do not use this agency, go to someone else in the area , there are many out there who will do a far better job. The process will be simpler, quicker and cheaper most likely. If you are a buyer then beware as you will be messed around from start to finish and the whole process just isn't worth it. Guy refuses to put offers to vendors even though it is a legal requirement because he wont make enough commission, plays games with all parties and lies to get the result he wants. I cannot express the words I want on here about this agency and Guy specifically, but all I can say is this is up there with all the other slimy lying estate agents that have the same reputation and for good reason. AVOID, AVOID, AVOID!!!!!

James · 27 August 2024

Agent replied · 27 August 2026

Dear James, we are very grateful for your review and understand that this process has proved most frustrating for you. Our client, upon receiving offers from all interested parties, decided to accept a markedly higher offer from a full cash buyer (proof of funds seen). Please be assured your offer was very seriously considered but sadly wasn’t the one chosen by our client. We are sorry that this didn't go your way on this occasion.

5/5

Google

I would highly recommend Toby and his brilliant, extremely professional team if you are debating who to sell with and if you also happen to be buying with them then you are doubly lucky. They dispel all the usual myths and cliches about estate agents! They were a pleasure to deal with from the moment I made first contact, at every house visit I was met by one of the senior team but allowed to look round at my own pace, and they did the same for viewings at my house. The usual stress and emotions that run alongside moving home were dealt with sensitively and practically and with good humour. They also went the extra mile investigating and resolving some tricky issues that arose. Thank you to Toby, Guy Freddie and Trudy. Dream team.

Jane · 27 August 2024

Agent replied · 27 August 2026

What an unbelievably lovely review thank you so much Jane. We absolutely loved working with you too and are so pleased that you are so happy in your new home!

5/5

Google

All of the team at the Mid Sussex branch in Lindfield were warm, friendly and professional throughout the process of selling our property. They were available around the clock to help support, making it as stress free as possible and always went the extra mile. I would highly recommend getting in contact with the team whether selling or buying. A special thank you to Freddie, who kept me well informed at every stage of the sale. Pauline

Laura · 27 August 2024

Agent replied · 27 August 2026

Dear Pauline, thank you so much for your super lovely review. You were an absolute pleasure to work with too and we really hope we can do so again some day!!

5/5

Google

Toby, Freddie, Guy and Trudy were all so very helpful. Perfectly mannered but above all, professional to the hilt. They were with us all the way. And it was so quick.

Elaine · 27 November 2025

Agent replied · 27 August 2026

Thanks so much Elaine and we loved working with you too!!

5/5

Google

From first visit to moving in all was handled with a professional approach. Thank you Clare and your colleagues for all you did for us.

John · 12 January 2026

Agent replied · 26 January 2026

Hi John! 🌟 We can’t thank you enough for your wonderful 5-star review! We're thrilled to hear that everything from your first visit to moving in went so smoothly. Clare and the rest of our team will be over the moon to know their efforts … More

5/5

Google

Steve and the team at Starkings & Watson Costessey are very friendly and helpful. They have been incredibly supportive throughout my first house purchase. Highly recommended!

Freya · 14 December 2025

Agent replied · 14 April 2026

Hi Freya! 🌟 Thank you so much for your fantastic 5-star review! We’re thrilled to hear that … More

5/5

Google

I knew I found what I was looking for in an Estate Agency when I first met the amazing team (including Crumble!) at the Lindfield office. From day one it was a joy to experience the friendly, caring, fun and very efficient way in which the quick and successful sale of my home of 52 years was managed. I cannot recommend the whole team enough, Freddie especially, who dealt in a professional and sensitive manner the large number of viewings which led to a fabulous outcome and was a very happy experience for me. Thank you all so much!

Annemarie · 27 August 2025

Agent replied · 27 August 2026

Annemarie we were so so happy that everything turned out so well for you and it was the most enormous pleasure working with you too! Thank you so much for letting us help you with your sale and wish you the very happiest of futures in Switzerland!

5/5

Google

The Costessey team have been amazing and I can’t thank them enough. They’ve been attentive, helpful and friendly throughout. A special thank you to Millie, Stephen and Clare who have both attended my viewings and kept me updated throughout the process and kept it running smoothly. Can’t wait to get the keys next week! ⭐️

Libby · 14 October 2025

5/5

Google

Excellent from start to finish - professional, friendly & successful - many thanks to Toby, Guy, Trudy and all the team

Joanna · 27 September 2025

Agent replied · 27 August 2026

Thanks so much Joanna, and we really enjoyed working with you too!

5/5

Google

I'm editing my existing review after our successful sale with them. I can confirm the great service they provide. Not only they were able to find a buyer and secure an offer in a very short time but they also provided a top notch communication and service during the period leading to contact exchange. This was absolutely important given how stressful this period can be and they were really effective in chasing solicitors to give an up to date picture of the chain progression. I want to thank in particular Sarah Short for her efforts during the period leading to the exchange of contracts. But also Sam and his sales team were amazing. Absolutely recommended

Andrea · 27 October 2024

5/5

Google

I have recently used Starkings & Watson for my rental property and I have been impressed with the professionalism, communication and ease of the process. It has been stress free and well worth the cost of the service. I will recommend them to others and will use them again in the future. Special thanks to Chris, Isobel and Jess.

Charlie · 14 April 2024

Agent replied · 24 August 2024

Thanks Charlie for your kind words! So pleased to read your comments. Chris.

5/5

Google

The guys at Starkings & Watsons were brilliant when we were buying our house. They kept us informed all the way through and were always friendly and helpful - especially Will. We even received a moving in card and gift from them today - unexpected but very welcome. Would not hesitate to recommend them 😊 …

Jo · 9 June 2024

Agent replied · 2 October 2023

Thanks Jo for taking the time to leave a review. Best wishes in your lovely new home! Chris.

5/5

Google

Thank you to the team at Costessey Starkings & Watson - Millie, Stephen, Samuel, Coren and Clare - for their amazing support in the purchase of a bungalow on Oval Avenue for my mother. Professional. Helpful. Excellent Service. Highly Recommended as estate agent for both sellers and buyers.

Rebecca · 24 March 2026

Agent replied · 14 April 2026

Hi Rebecca! 🌟 Thank you so much for your wonderful 5-star review! We're thrilled to hear that our team at Costessey Starkings & Watson, especially Millie, Stephen, Samuel, Coren, and Clare, made the purchase of your mother’s bungalow a smooth experience. 🏡 Your kind words truly mean a lot to us, and we’re grateful for your recommendation! We strive to provide professional and helpful service, and it’s rewarding to know we hit the mark for you. If you or your mother ever need assistance in the future, don’t hesitate to reach out. We’d love to help again! 😊 Thank you once again for choosing us!

5/5

Google

Huge thanks to Starkings & Watson for providing an excellent service over the past few months. Sam’s communication after we had put our offer in was brilliant. There was a little set back of waiting for probate but Sarah kept us updated by phone and email so we always knew what was happening. Everything was dealt with in an efficient and friendly manner, and we are truly grateful and are looking forward to making our house our home. Thanks Samantha and Bradley

Sienna · 9 October 2024

5/5

Google

From start to finish millie & all at starkin and Watson have gone above and beyond to secure a buyer for our property in under 12 weeks ,they shine above the rest ,knowledgeable, with attention to every detail and due diligence,,if you looking for a fabulous agent then this is the one who can get the job done .

Madeline · 14 December 2025

Agent replied · 14 April 2026

Hi Madeline! 🌟 Thank you so much for your wonderful 5-star review! We’re thrilled to hear that … More

5/5

Google

We have just sold with Starkings and Watson in their costessey office and they did an amazing job! We had initially gone with another agent but my goodness do we have a terrible time. Starkings & Watsons came around and sold the property with particular details on ensuring everyone was on track. Thank you so much

Payal · 27 December 2025

Agent replied · 26 January 2026

Hi Payal, Thank you so much for your wonderful 5-star review! 🌟 We're thrilled to hear … More

5/5

Google

Rosie and the gang could not have worked harder to push our sale over the line, and everyone at the office has been so friendly. Nice price too. Will definitely use them again.

Amie · 24 June 2026

Agent replied · 25 June 2026

Hi Amie! 🌟 Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Rosie and the team worked hard to get your sale over the line and that you felt the warmth of our office. It’s our goal to provide friendly and dedicated service, and your kind words mean the world to us! 😊 We’re also glad you found our pricing to be nice, affordability is key for us. We can’t wait to assist you again in the future. If there's anything else you need, just reach out! Thanks again for choosing Starkings & Watson! 🏡✨

5/5

Google

Finally sold my property after a string of fall throughs with help from the team at the Costessy office.From beginning to end of the process I found them to be professional,efficient,helpful and approachable.So thanks to Samuel,Stephen …

Denise · 15 January 2026

5/5

Google

I would like to recommend Starkings & Watson Hybrid Estate Agents Costessey. They are the best agency I've ever used to buy a house. They have a wonderful team and are very helpful. I always had answers to every question. The house purchase went very quickly. Thank you to the entire team for their help.Konrad

Konrad · 27 December 2025

Agent replied · 26 January 2026

Hi Konrad! 🌟 Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found our team at Starkings & Watson in Costessey so helpful throughout your house purchase. It's fantastic to know that we could quickly … More

5/5

Google

Nothing but praise for Toby, Guy and the team. Absolute first rate service from initial valuation of our house, managing (a sometimes tumultuous!) sales process, through to a successful completion. Ours was far from a straightforward sale due to a number of odd covenants in out title deed. However, Toby didn't miss a beat in helping us to navigate these complexities. Heartily recommended.

Piers · 27 August 2023

Agent replied · 27 August 2026

Dear Piers, thank you so much for this very touching review, highlighting Toby and our teams' professionalism. It's been a pleasure working together. Best wishes from us all at Jackson-Stops Mid Sussex.

5/5

Google

Toby, Guy, Freddie and Trudy were outstanding in shepherding the sale of our home. If you are looking for a professional, ethical, efficient and friendly estate agent to work with, I highly recommend talking with them. Thank you for restoring our trust in estate agents!

Adam · 27 August 2024

Agent replied · 27 August 2026

It was so nice to work with you too Adam and thank you for your lovely review, its much appreciated!

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