5/5
Excellent from start to finish - professional, friendly & successful - many thanks to Toby, Guy, Trudy and all the team
Agent replied Β· 27 August 2026
Thanks so much Joanna, and we really enjoyed working with you too!
Trusted Agent profile Β· New Costessey
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392 reviews across 1 platform
196 Norwich Road, New Costessey, NR5 0EX
Starkings & Watson's office in New Costessey, at 196 Norwich Road, is rated 4.9 out of 5 across 392 reviews on 1 platform, including 392 Google reviews rated 4.9.
Every review we hold for the New Costessey office, from every platform, shown as written. First names only.
5/5
Excellent from start to finish - professional, friendly & successful - many thanks to Toby, Guy, Trudy and all the team
Thanks so much Joanna, and we really enjoyed working with you too!
5/5
I'm editing my existing review after our successful sale with them. I can confirm the great service they provide. Not only they were able to find a buyer and secure an offer in a very short time but they also provided a top notch communication and service during the period leading to contact exchange. This was absolutely important given how stressful this period can be and they were really effective in chasing solicitors to give an up to date picture of the chain progression. I want to thank in particular Sarah Short for her efforts during the period leading to the exchange of contracts. But also Sam and his sales team were amazing. Absolutely recommended
5/5
The guys at Starkings & Watsons were brilliant when we were buying our house. They kept us informed all the way through and were always friendly and helpful - especially Will. We even received a moving in card and gift from them today - unexpected but very welcome. Would not hesitate to recommend them π β¦
Thanks Jo for taking the time to leave a review. Best wishes in your lovely new home! Chris.
5/5
I have recently used Starkings & Watson for my rental property and I have been impressed with the professionalism, communication and ease of the process. It has been stress free and well worth the cost of the service. I will recommend them to others and will use them again in the future. Special thanks to Chris, Isobel and Jess.
Thanks Charlie for your kind words! So pleased to read your comments. Chris.
5/5
Thank you to the team at Costessey Starkings & Watson - Millie, Stephen, Samuel, Coren and Clare - for their amazing support in the purchase of a bungalow on Oval Avenue for my mother. Professional. Helpful. Excellent Service. Highly Recommended as estate agent for both sellers and buyers.
Hi Rebecca! π Thank you so much for your wonderful 5-star review! We're thrilled to hear that our team at Costessey Starkings & Watson, especially Millie, Stephen, Samuel, Coren, and Clare, made the purchase of your motherβs bungalow a smooth experience. π‘ Your kind words truly mean a lot to us, and weβre grateful for your recommendation! We strive to provide professional and helpful service, and itβs rewarding to know we hit the mark for you. If you or your mother ever need assistance in the future, donβt hesitate to reach out. Weβd love to help again! π Thank you once again for choosing us!
5/5
Huge thanks to Starkings & Watson for providing an excellent service over the past few months. Samβs communication after we had put our offer in was brilliant. There was a little set back of waiting for probate but Sarah kept us updated by phone and email so we always knew what was happening. Everything was dealt with in an efficient and friendly manner, and we are truly grateful and are looking forward to making our house our home. Thanks Samantha and Bradley
5/5
From start to finish millie & all at starkin and Watson have gone above and beyond to secure a buyer for our property in under 12 weeks ,they shine above the rest ,knowledgeable, with attention to every detail and due diligence,,if you looking for a fabulous agent then this is the one who can get the job done .
Hi Madeline! π Thank you so much for your wonderful 5-star review! Weβre thrilled to hear that Millie and the team were able to guide you seamlessly through your home-selling journey in under 12 weeks. π‘ Your words about our knowledge and attention to detail mean the world to us and truly reflect our commitment to our clients. We strive to be the best, and itβs fantastic to know you felt we shined above the rest! If you ever have any more real estate needs or know someone looking for an agent who gets the job done, donβt hesitate to reach out! Weβd love to work with you again. π Warm regards, The Starkings & Watson Team
5/5
We have just sold with Starkings and Watson in their costessey office and they did an amazing job! We had initially gone with another agent but my goodness do we have a terrible time. Starkings & Watsons came around and sold the property with particular details on ensuring everyone was on track. Thank you so much
Hi Payal, Thank you so much for your wonderful 5-star review! π We're thrilled to hear that your experience with our Costessey office was such a positive one. Itβs heartwarming to know that we could turn things around for you after your previous challenges with another agent. Our team prides itself on keeping everyone on track, and it sounds like we hit the mark! We appreciate your kind words and will be sure to share your feedback with our staff, it truly motivates us to do our best every day. If you ever need assistance in the future or have any questions, donβt hesitate to reach out! Thanks again, and we look forward to working with you in the future! ππ‘
5/5
Rosie and the gang could not have worked harder to push our sale over the line, and everyone at the office has been so friendly. Nice price too. Will definitely use them again.
Hi Amie! π Thank you so much for your wonderful 5-star review! Weβre thrilled to hear that Rosie and the team worked hard to get your sale over the line and that you felt the warmth of our office. Itβs our goal to provide friendly and dedicated service, and your kind words mean the world to us! π Weβre also glad you found our pricing to be nice, affordability is key for us. We canβt wait to assist you again in the future. If there's anything else you need, just reach out! Thanks again for choosing Starkings & Watson! π‘β¨
5/5
I would like to recommend Starkings & Watson Hybrid Estate Agents Costessey. They are the best agency I've ever used to buy a house. They have a wonderful team and are very helpful. I always had answers to every question. The house purchase went very quickly. Thank you to the entire team for their help.Konrad
Hi Konrad! π Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found our team at Starkings & Watson in Costessey so helpful throughout your house purchase. It's fantastic to know that we could quickly address all your questions and make the process smooth for you. We'll definitely share your kind words with the entire team, theyβll be so happy to hear it! π‘β¨ We're here to help whenever you need us, and canβt wait to assist you in the future. Thanks again, and enjoy your new home!
5/5
Nothing but praise for Toby, Guy and the team. Absolute first rate service from initial valuation of our house, managing (a sometimes tumultuous!) sales process, through to a successful completion. Ours was far from a straightforward sale due to a number of odd covenants in out title deed. However, Toby didn't miss a beat in helping us to navigate these complexities. Heartily recommended.
Dear Piers, thank you so much for this very touching review, highlighting Toby and our teams' professionalism. It's been a pleasure working together. Best wishes from us all at Jackson-Stops Mid Sussex.
5/5
Toby, Guy, Freddie and Trudy were outstanding in shepherding the sale of our home. If you are looking for a professional, ethical, efficient and friendly estate agent to work with, I highly recommend talking with them. Thank you for restoring our trust in estate agents!
It was so nice to work with you too Adam and thank you for your lovely review, its much appreciated!
5/5
Amazing Agent this one, none of your cheesy sales chat, a relaxed non pushy sale. Jane was so lovely and made the viewing so easy, her response rate to questions was brilliant and I highly recommend this agent. Jane Poile - I salute you!! :)
Thanks Licia, this is very Thank you so much Licia that is very kind of you!
5/5
Sam, Will and the team were excellent to always answer our calls in the most professional and timely manner. Our case was very challenging one and Sam, particularly, showed his excellent skills and perseverance and managed to see our case to exchange. I couldn't recommended an estate agent more!
Thanks Alexandros for taking the time to leave a review. It is great to hear the dedication of Sam and Will. All the best for the future. Chris.
5/5
Massive thanks to all who supported us through our purchase of our new property. Could not of asked for more from the team where always at the end of the phone and on email thanks again.
Hi Ricky! π Thank you so much for your amazing 5-star review! We're absolutely thrilled to hear that you felt supported throughout your property purchase. Itβs our mission to be there for our clients every step of the way, and itβs wonderful to know that our team was just a call or email away for you. Your kind words mean the world to us, and weβll be sure to share them with the entire team! π‘β¨ We truly appreciate your trust in Starkings & Watson, and we canβt wait to assist you again in the future. Donβt hesitate to reach out if you need anything else. Cheers to new beginnings! π
5/5
Excellent viewing. Millie was able to answer all my questions. She was really enthused about the property. Arrived on time to meet me. I would definitely recommend.
Thanks Alexis for leaving a review. We will pass this on to Millie! π β¦
5/5
I recently bought my bungalow through the Norwich Costessey branch of starkings and watson, and I honestly couldn't have asked for a better experience. β¦
Hi Laurne! π Thank you so much for your wonderful 5-star review! We are thrilled to hear that your experience with Millie, Samuel, and Janet was so positive. It's fantastic to know that Janet's updates brought you peace of mind during the β¦ More
5/5
Me and partner recently just got the keys to our house and the estate agents have been nothing but amazing to us throughout this whole process. Stephen was brilliant at showing us around the house and getting this all set up and Clare has been brilliant with contacting us about contracts and settling everything. Thanks again guys
5/5
Couldn't recommend Starkings & Watson enough, the sales team Steve, Sam & Millie were fantastic, such a brilliant team, thankyou guys π and Sarah who then took over when we had a buyer was so lovely, kept us upto date and informed right through to completion. Again a heart felt thankyou guys from Colleen & Steve. β¦
5/5
We had a great experience viewing a house with Starkings and Watson. After sending an email to arrange a viewing the office were quick to contact us and get that booked in. Millie was excellent, we didn't feel rushed as she showed us around the house and she took time to explain more details about the house and answer our questions. Millie and the other members of the team that we spoke with were friendly and professional, we would highly recommend the Costessey branch.
5/5
S&W helped with the sale of my grandparents bungalow. The team were great, they got the property on the market quickly and provided me with regularly updates. When the sale stalled S&W pushed it through when the solicitors were doing the bare minimum. A particular shout out to Sarah who was fantastic throughout!
5/5
We are so glad we went with Toby and the team, they really went above and beyond to ensure a successful sale. Toby was more than an agent, he was the consummate negotiator having to get a deal done as well with our difficult neighbours which allowed the sale to progress. They priced correctly and found us the right buyer quickly. I would not hesitate to recommend them to anyone in the Mid Sussex area.
Thanks Hamish you are kind and it was just an absolute pleasure to be able to help.
5/5
Good advice, good service, good communication, good people! Thanks especially to Steve for all his help.
Hi Mike! π Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found our advice, service, and communication to be top-notch. Itβs always our goal to provide a seamless experience. We're especially glad that Steve was able to assist you! He truly appreciates your kind words. π Your feedback means a lot to us, and weβre looking forward to helping you again in the future. If you have any questions or need assistance down the line, donβt hesitate to reach out! π‘β¨
5/5
The team at Starkins and Watson, especially Millie ! Have been so helpfull regarding selecting potential properties and arranging viewings. As we have to travel some way for a viewing it is important that our β¦
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