Trusted Agent profile · Neath
★★★★★
77 reviews across 1 platform
33 Alfred Street, Neath, SA11 1EH
Herbert R Thomas's office in Neath, at 33 Alfred Street, is rated 4.7 out of 5 across 77 reviews on 1 platform, including 77 Google reviews rated 4.7.
Every review we hold for the Neath office, from every platform, shown as written. First names only.
5/5
GoogleThis was my partner and I first experience with HRT and our first home together (rented) Vicky the rental administrator, was super helpful, she always answered or email within a matter of minutes and made sure everything updated for us! She was such a massive help through this experience and we couldn’t have asked for anyone better to help us through everything, highly recommend
5/5
GoogleVery professional and respectful! I had the pleasure of dealing with lewis and he was lovely and as helpful as can be 🙂PositiveResponsiveness, Professionalism
Thank you for your 5 star review, we really appreciate the feedback and recognition of our staff.
5/5
Googlerented a property with hrt last november and my estate agent lewis was amazing got it all processed quickly. any problems he was quick getting them fixed. only reason for leaving the property is because i was lucky to have a house through family.PositiveResponsiveness, Quality, Professionalism, Value
4/5
GoogleI have had the pleasure of dealing with Lewis Hoyles for some time. He is always very polite and more than helpful, explains matters clearly and deals with requirements very efficiently. I consider HRT very lucky to have him as part of the team.PositiveResponsiveness, Professionalism
5/5
GoogleRented for 3.5 years with the company, can't fault it . Service was there, Lewis the rental manager is on the ball and al 'issues were sorted in a timely manner ! Thank you to the rental team !
5/5
GoogleWorking hard with Lewis under a very short turn around date to get myself into a house which suits my needs perfectly! Been very helpful and is always quick to respond! He is a credit to Herbert R Thomas!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleFantastic letting agents and Lewis in particular was a pleasure to deal with. Always on hand for any question and moved us in with ease! Thank you for making the process so easy.
5/5
GoogleVery happy with the service and support from Lewis and Vicky, I would recommend HRT to anyone looking to let property in the Neath/Swansea area. I've dealt with lettings for the last 6 years, these guys are very professional and helpful.
5/5
GoogleHRT made the sales experience very smooth from start to finish with constant updates performed in a professional manner. I would have no hesitation in using them again
4/5
GoogleGreat service, Vicky ensured we were updated throughout the sale. Would definitely recommend HRT.
5/5
GoogleVery kind and warm person. Responsibility to every thing and quick answer every time. Thank you very much. I will recommend the company to my friend.
5/5
GoogleGreat staff. Kind and professional people. They found the ideal home in a short time and provided assistance and information in the perfect time. Thank you!
5/5
GoogleHave used this company twice both for a purchase and sale. Have had brilliant service from all staff, Gavin, Hayley and Vicky gave professional, helpful advice and guidance.
5/5
GoogleI cannot say enough good things about the rental manager, Lewis Hoyles. A true professional and incredibly helpful during the Covid 19 Lockdown.PositiveQuality, Professionalism
5/5
GoogleFantastic experience with HRT Heath, helpful and friendly service, made the homemove so much smoother by reducing the normal stress of having to arrange things. Thanks 😀 …
5/5
GoogleVery professional and quick response to any questions.
5/5
GoogleThe whole process was very professional and easy no complications, the staff are very friendly and helpful
5/5
GoogleExcellent communication, great advice given and a pleasure to deal with.
1/5
GoogleVery bad service with this company
1/5
GoogleRating only, no written review.
Good morning Jayne, we take all reviews seriously whether they are positive or negative as we wish to continue giving the best service we can, so if there are any improvement areas we would like to know. I can't find a record of yourself as a client of ours? would you kindly E Mail myself please at steffanthomas@hrt.uk.com and I would be more than happy to discuss your concerns and hopefully resolve them for you. Kind Regards.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Herbert R Thomas's Neath office has 77 reviews across 1 platform: 77 on Google.
Herbert R Thomas Neath is rated 4.7 out of 5 across all 77 reviews, and 4.7 out of 5 on Google from 77 reviews.
Herbert R Thomas Neath, 33 Alfred Street, Neath, SA11 1EH.
