Clee Tompkinson Francis Neath reviews in Neath Port Talbot

★★★★★ 5/5

Google

Clee staff made buying my house a strees free experience. Everything was taken care of by the professional, friendly staff. Nothing was too much bother for them. I totally recommend them for anyone buying or selling.

Suzanah-Jo · 23 April 2025

★★★★★ 5/5

Google

Great professional service, making our house sale go smoothly and without a glitch. Highly recommended Estate Agent - thank you

Nick · 11 September 2024

★★★★★ 5/5

Google

We had a delightful experience with Abi and Sian at the Neath office and would recommened them to any one. We have moved from Birmingham to Neath which adds its own complications to a house move however Abi in particular made the process stress free and was always happy to answer any queries that we had! We had our second viewing with Sian as Abi wasn't available, we both loved Sians energy, she is very lovely and has a lot of knowledge of the local area which is refreshing! Overall very happy with the service and don't feel it could have been any better.

Thomas · 16 December 2023

★★★★★ 5/5

Google

Professional experience with clee, nothing was ever too much trouble. Special thanks to Sian and Beth for all their help and support. Everything from start to finish was a breeze! Would highly recommend!

Shannon · 1 May 2025

★★★★★ 5/5

Trustpilot

Excellent estate agents. We had a very positive experience with…

We had a very positive experience with Clee Tomkinson Francis. Their sales negotiator, Nathan, was particularly professional and efficient. From the initial contact, when he came to the view the property before it was marketed, and every step of the way afterwards. I would have no hesitation in recommending him and Clee Tomkinson Francis to anyone.

Swansea · 31 January 2025

★★★★★ 5/5

Google

Recently purchased a house with Clee, dealt with Sian in the Neath office, absolutely brilliant 🤩 Thanks Sian …

Nicola · 18 September 2025

★★★★★ 5/5

Trustpilot

Brilliant, personal service

We went with CTF to sell our property because their assessment of the property value seemed to be grounded in good understanding of the local economy. Turns out they were spot on and the property sold at the full asking price within a couple of weeks. While we were going through the selling process, the team were always there to help in any way they could. The whole team were always able to access information about the status of the sale so anyone we spoke to could answer our questions or help move things forward. Any communication between ourselves and the buyers was passed on immediately so there were no delays. Absolutely brilliant service all round! Highly recommended.

Meg · 16 October 2023

★★★★★ 5/5

Google

Very professional and helpful. Always went that extra mile. Special thanks to Abi & Sian

Matthew · 11 September 2024

★★★★★ 5/5

Trustpilot

Happy to recommend

What should've been a quick, painless service was dragged along somewhat thanks to our Buyer's solicitors. Jeian at the Llandovery branch did everything possible to get answers and whilst the experience was stressful (beyond belief!) concluded a week before Christmas. Fees were reasonable and the photo quality of the sales brochure were absolutely superb.

Alison · 29 December 2020

★★★★★ 5/5

Trustpilot

Professional

Viewing a property with my elderly mother, rep was considerate and professional, allowing Mum to feel very comfortable, explained all about the property patiently. During negotiations and completion, maintained timely contact and service provided has resulted in further recommendations to others.

Leeanne · 18 June 2025

★★★★★ 1/5

Trustpilot

Poor customer service

Me and my girlfriend viewed a property in whitland, Carmarthenshire and was not inform at the viewing that there was a holding fee of £100. The estate agent contacted my girlfriend whilst we were dealing with family issues, stating that she had to pay £100, as I was in work she was unsure of what to do and paid the £100. Due to family circamstances we were unable to to move to this property, we have received abysmal customer service throughout the process and money has not been refunded. I would also like to note that we have only dealt with one person, during the viewing of the property and the entire process has been through an online website that seems to be faulty.

Ritchie · 17 July 2023

★★★★★ 5/5

Google

I highly recommend this estate agent. Im a first time young buyer and with the help of clees it really made the whole process faster and easier. I called many times and clees answered very fast every time, there was always someone to help and answer all my queries. I really can’t thank you enough for all the patience and support through the buying process. I will definitely be happy to use you in the future again. I have no complaints.

Fabiana · 10 January 2025

★★★★★ 5/5

Google

Abi and Bethan was very helpful and professional, nothing was to much trouble. Very pleased with the service i received will use again.

Andrew · 11 November 2023

★★★★★ 5/5

Trustpilot

I purchased through the Neath branch…

I purchased through the Neath branch and viewed houses with Sian who was knowledgable and helpful even suggested local hotels as we can from a long way to move to wales. Start we’re always responsive to emails and calls, very helpful start to finish.

Consumer · 6 February 2025

★★★★★ 5/5

Google

Bethan was great Very friendly, was kept up to date all the time fast service smoth process Would deffantly use again.

Michelle · 22 April 2025

★★★★★ 5/5

Google

We had a fab experience with Sophie, everything was just so straight forward and she’s so friendly and lovely. We really appreciated the human touch after having viewed houses with a very pushy estate agent and we feel very lucky to have found our new home with CTF Neath!

Jasmine · 26 October 2025

★★★★★ 5/5

Google

Abi and the guys at Clee were amazing during my purchase. They got in done very quickly and Abi’s communication during the purchase was brilliant and I feel they went above and beyond for me . I would defiantly recommend Clee. To anyone and everyone thank you.👍 …

Cameron · 11 September 2024

★★★★★ 4/5

Google

I've recently let out a property using Ross & Hayleigh @ the Neath office, I can say they have both been extremely professional and helpful. There were a few bit's of important information that were not passed on, but once these area's were noticed, they were swiftly rectified. I'd recommend the team and am looking forward to upgrading this to the 5* review in the near future.PositiveProfessionalism

Charles · 11 November 2021

★★★★★ 1/5

Trustpilot

I have been renting a property…

I have been renting a property from clee thompson and francis for 9 months.When we moved in we had flooding after 2 days.We have had to have builders back and fore many times in the 9 months as well as inspections etc.This house as been the worst house i have ever private rented.We have had 9 months of hell.The house will be prohibited in the next 2 weeks as enviromental health as been here twice and said today it will be prohibited.The girls have done the best they can for us,but i do believe they should be checking the properties out a lot more before renting them to families such as us.My daughter suffers feom asthma and we should never have been allowed to rent this in the first place.Although we have an agreement for the last few months not to pay the rent, and some other months in between we have had discounted rent.We always had to pay the agency fee.A good company wouldn't taken that in the stste this house is in. I would never rent from Clee thompson and francis or deal with them in anyway again.Even the girls working there inspecting the property couldn't apologise enough.I just don't feel on a whole the company as done enough.

Craig · 25 October 2021

★★★★★ 5/5

Google

We recently purchased our first home with Clees in Neath. The team were so helpful, especially with all the questions we had having never gone through this process before. Siân was our main point of contact and I can’t thank her enough.

Silly · 11 September 2024

★★★★★ 5/5

Google

Excellent service from start to finish, from Beth valuing, to selling on the first viewing for asking price and Abi sales progressing. The process was quick, easy and the fees are excellent in comparison to other agents. I can’t thank you enough ❤️

Emma · 13 June 2024

★★★★★ 1/5

Trustpilot

Travelled 6 hours to view a house only…

Travelled 6 hours to view a house only to recieve a txt message to let me know due to sickness (on a saturday morning) that our viewings had been cancelled. Tried calling the office several times - no answer! They called me monday morning to see if we could pop back to view the houses...'pop 6 hours back' when I told them that we lived so far and couldn't because of the time it takes and told them I wasn't happy about this - she didn't even apologise! I was informed that only 1 member of staff works on a saturday...on the busiest day of the week? Absolute joke! Zero attention to detail, zero response when you call or email the office! Dreadful experience!

Angharad · 4 December 2023

★★★★★ 5/5

Google

Superb experience with Abi and the team at Neath from Start-Finish. Professional, friendly and helpful.

Chris · 11 October 2024

★★★★★ 1/5

Google

The most unprofessional team of “estate agents” you can come across! False information is shared to buyers in order to achieve a sale, which then ultimately results in wasted time and money for all involved. The untrained staff they have there cannot even complete simple tasks such as passing information to vendors, or even responding to phone calls and emails. You will hear every excuse under the sun so they can try and redeem themselves, but ultimately there is no excuse to cover the unprofessionalism and laziness these “estate agents” possess!

Ruby · 11 November 2023