Trusted Agent profile · Nantwich

Leaders Lettings Nantwich reviews

4.6

★★★★★ Excellent

163 reviews across 1 platform

4, High Street, Nantwich, CW5 5AR

Leaders Lettings's office in Nantwich, at 4, is rated 4.6 out of 5 across 163 reviews on 1 platform, including 163 Google reviews rated 4.6.

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4.6 / 5

163

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Nantwich office, from every platform, shown as written. First names only.

5/5

Google

Nick at leaders is wonderful, very professional, always easy to contact and goes above and beyond, with any query. Extremely professional. As a Landlord I would never want anyone else, or another company to deal with my property. Thank you

Nicola · 16 April 2022

Agent replied · 11 June 2024

Nicola Moore, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

5/5

Google

From the beginning leaders have been fantastic, fitting us in multiple viewings and keeping us well up to date during the signing process. We have had a lot of support and our representative Jake Has been exceptional. Thank you for all your hard work!

Carl · 12 June 2021

Agent replied · 11 June 2024

Hello Carl Tidy Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team

5/5

Google

From the initial visit to discuss letting the property right throughout, we cannot fault the updates, support and contacts especially from Nick and Jack. The experience has been reassuring that Leaders are a great choice of agent

Rosemary · 16 April 2022

Agent replied · 11 June 2024

Dear, Rosemary James, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

I've had a nothing but brilliant service from Jack at Leaders since my first enquiry. He's put up with all my pestering with professionalism and friendliness! I would definitely recommend Leaders to anyone for any sort or housing needs.PositiveResponsiveness, Quality, Professionalism, Value

L · 12 June 2021

Agent replied · 11 June 2024

Hi there, we're so happy we were able to help you out. It was lovely to hear of the great service Jack and the team were able to provide and hope we can assist you again in the future. Thank you Customer Relations Team

5/5

Google

Great letting agents! Had some viewings with Sammii and she was super helpful and friendly, Leanne was also very helpful on the phone and gave me lots of info! Would definitely recommend!

Sophie · 13 June 2018

1/5

Google

Terrible agents. It felt like you are judged as soon as you walk through the door in regards to a property and if you can afford it. Young girl who said she went to Reaseheath blatantly lied to me saying the computer at the front was not working but somehow it was working a few minutes after I left. I gave all my details to be contacted with properties and nobody did till this day. The same girl showed me round one property after I went in again asking for details and she showed very little interest in trying to promote the property and again at the 2nd time of going in I was again told the same computer was not working. This was a horrible introduction to Nantwich but luckily I found another agent who was happy to help me in the area. I doubt anything will be done about the service I received as they have not even bothered to reply to my email either about the treatment.

Douglas · 13 June 2018

5/5

Google

We’ve worked with Nick before in the past and he’s always been more than helpful with our rental properties, and always very knowledgeable about investment properties.

L · 12 June 2020

5/5

Google

Leaders have given a professional and thorough service throughout. From my initial meeting with Sammii in regards to letting our property, the process was clear and she has been completely contactable and responsive. I look forward to working with them again in the future.

Charlotte · 13 June 2019

Agent replied · 11 June 2024

Hi Charlotte, thank you for taking the time to let us know about the service you have received from the team at Nantwich. I am delighted that the team have been so professional and supportive in your experience. We hope to be of assistance again in future. Kind Regards Joe Gilliland Customer Care Manager

5/5

Google

Sometimes things go wrong and need to be fixed. Leaders and Amy G own those issues and ensure a positive resolution in conjunction with the great team from Heatshield. Thank-you :-)

Dan · 16 April 2022

Agent replied · 11 June 2024

Dear Dan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

From the moment we viewed our new rented accommodation, Nick from Leaders has been incredible! The attention to detail on the very smooth transition into our new home has been first class. I would highly recommend!

Dawn · 12 June 2021

Agent replied · 11 June 2024

Hi Dawn, thanks for your praise and kind comments about Nick and the service you have received from our Nantwich branch of Leaders. It is always appreciated by our staff. Thank you from the Customer Relations Team.

5/5

Google

Leaders were great and made the whole moving process really easy. We dealt with Jack, who was incredibly friendly, helpful and professional.

Joe · 12 June 2020

4/5

Google

Our first contact with Leaders was with Jack Clark who we found most helpful and knowledgeable. He went out of his way to show us the property 3 times and once we decided to rent it he gave us all the support we needed. He is a credit to Leaders. The few problems we have found once moving in are at present being sorted by our Property Manager, Rachael Apps.

Peter · 12 June 2020

5/5

Google

Recently let my property out with Leaders Nantwich and received a fantastic service from Jack Clark. He went that extra mile and would recommend to any first time Landlord. Thank you!PositiveResponsiveness, Quality, Professionalism

Selwyn · 12 June 2021

Agent replied · 11 June 2024

Hello Selwyn Pacheco Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team

5/5

Google

Very friendly, professional and efficient team. Quick responses and answers any questions we had. Credits to Harry who dealt with our move amazing!PositiveResponsiveness, Quality, Professionalism, Value

Nic · 14 June 2022

Agent replied · 13 June 2024

Dear Nic Bishop, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team

5/5

Google

I’ve been dealing with Jake and he’s been incredibly helpful and responsive throughout. He has always been available for advice and helped us find the perfect home. Hugely recommended.PositiveResponsiveness, Professionalism

Rhosnesni · 25 August 2021

Agent replied · 11 June 2024

Hi Rhosnesni, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Nantwich branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

I find Jo Lawrinson at Leaders brilliant. She has looked after 2 properties for me for several years now and is my 'go to' person. Excellent at her job. Thanks Jo!

Sue · 12 June 2021

Agent replied · 11 June 2024

Hello Sue Bedford Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team

5/5

Google

Sammii along with her colleagues Jo , Charlotte , Nick have been providing 5 Star ⭐️ service for several years. Professional, caring and friendly. …

Pravin · 16 April 2022

Agent replied · 11 June 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

5/5

Google

Nick at Leaders has been a great help and swiftly found tenants for my property. I will not hesitate to contact him when my next property becomes availablePositiveProfessionalism

Hazel · 25 August 2021

Agent replied · 11 June 2024

Dear Hazel 381205, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Relations Team

5/5

Google

Very professional company, staff are all very friendly and happy to answer any questions you have. Staff are also very knowledgable in their field & overall a great company to use, will 100% use again

Alisha · 13 June 2019

Agent replied · 11 June 2024

Hi Alisha, thanks so much for your positive comments about our team in Nantwich! We love to read such great feedback from our customers and really appreciate you taking the time to tell us about your experience. We hope we can be of assistance to you again in future. Kind Regards, Leaders

5/5

Google

Moving into new home in Nantwich, went to these and had a lovely experience, Kirsty helped through the application process and made me feel at ease with it all, very happy with everything,thank you!

Betsy-Anne · 13 June 2019

Agent replied · 11 June 2024

Hi Betsy, thank you for taking the time to leave such a great review about the Leaders team at Nantwich! We're so happy to hear that Kirsty was able to offer so much assistance and support and provide you with a lovely experience. We wish you all the best in your new home and will pass your thanks onto Kirsty and the team. Kind Regards, Leaders

5/5

Google

Great estate agent. Would recommend to anyone. Particular thanks to Leanne Rowlands for being extremely helpful.

Gail · 13 June 2019

5/5

Google

After an initial rocky start due to problems out of Leaders control, we can't praise the efficiency of Leaders Nantwich enough. Within a few days of taking our property onboard, they found suitable tenants even before property fully on market. New Lettings Manager Amanda & her team are very efficient & professional and it is an absolute pleasure to do business with them.

Susan · 13 June 2019

5/5

Google

Went in to enquire on some properties and I found the staff very knowledgeable and informative. I'm not from the area, so when you can get a good insight as to where to look by people who really know their stuff, there's not much to ask than that! Would highly recommend using Leaders as a go to agent if you aren't from the area.

Andrew · 13 June 2018

5/5

Google

Kelly thanks for all the hard work you put in on the management of our residential let properties. Excellent service - much appreciated.

Keith · 12 June 2021

Agent replied · 11 June 2024

Hi Keith Williams, Thank you for the great review of our Leaders Estate Agents Nantwich team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team

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