Trusted Agent profile · Nantwich
★★★★★
163 reviews across 1 platform
4, High Street, Nantwich, CW5 5AR
Leaders Lettings's office in Nantwich, at 4, is rated 4.6 out of 5 across 163 reviews on 1 platform, including 163 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Leaders Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Nantwich.
Every review we hold for the Nantwich office, from every platform, shown as written. First names only.
5/5
GoogleBig thank you to Jack for all his help during my search for a new rental property. You have been a star. Much appreciated.PositiveResponsiveness
Hi Natasha Judge, Thank you for the great review of our Leaders Estate Agents Nantwich team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleNick has been very professional, courteous, helpful and a great point of contact when renting out my property.
Dear Roger, Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleGreat service received from Nick prompt response regarding viewing and great services received prior to collecting the keys! thank Nick :-)PositiveQuality
Dear Gemma Park, Thank you for the great review of our Leaders Estate Agents Nantwich team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
Googlehi to every one at leaders letting& agents nantwich i would just like to thank jo cobett senior property manager and give 5+ star rating as this is my first rented home l had 3 problems heating cooker washing machine jo cobett sorted all 3 within 8 days she a credit to leaders and l thank her so much thanks jo again david millar
Dear David , Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleBig thanks to Kirsty for showing us around three properties last minute last week. Someone always in the office to answer a call or email 👌 …
Hi Lucy, thanks for taking the time to leave us a review. We are so pleased that Kirsty and the team at Nantwich have been able to provide you such a positive experience throughout your property search. If there's anything further we can do for you please do not hesitate to get in touch as we are happy to help, we hope you have a great day! Kind Regards, Leaders
5/5
GoogleWe dealt with Leaders for our recent letting. Jake was great - really helpful and professional. Wouldn’t hesitate to recommend!
Hi Leanne Lane, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Nantwich branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleI have just moved property's with Leaders, it was a very smooth and fluid experience. Nick was very thorough and concise and helped me with all the ins and outs with what you could see is a genuine passion to serve (myself) the customer. I would highly recommend Leaders and Nick himself in the future!
5/5
GoogleThe team at leaders were incredibly professional and extremely knowledgeable when it came to answering the numerous questions I had regarding the properties. Leanne was so kind and helpful on the phone and both Sammii and Ben were reachable and friendly when showing properties. Would highly recommend if you are searching for a property in nantwich! Thanks again guys!
5/5
GoogleWe had Vicky as our agent and she was fantastic!
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
5/5
GoogleAbsolutely fabulous agents. The whole team are professional and offer outstanding advice. I totally recommend this agent and would like to add a special thanks to Nick. He maintained regular contact and provided feedback which was reassuring. Once again many thanks and will definitely use you in the future.
1/5
GoogleAppalling service from this totally incompetent bunch of so called estate agents. Can't even arrange a simple viewing without f'ing it up. Drove from S-o-T to view a house only to turn up to the owner being totally unaware of the viewing being booked. All that Leaders had to say on the matter was "we'll look into it". Avoid.
Dear Mr/Ms Stoker, we appreciate your honest feedback and thank you for taking the time to let us know about your experience with the Nantwich office. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are concerned by your feedback and would really like to discuss this in more depth with you to find out exactly why you feel unhappy with the service you have been given. If you are willing, please contact 01344 753104, or email customerrelations@lrg.co.uk Kind regards, Mandy Klopper, Customer Relations Team
5/5
GoogleThe guys at Leaders, Nantwich were very helpful with my move recently. Special mention to Jack and Colette who both assisted me greatly with sorting all aspects of the move out. Highly recommend Leaders Estate Agents for anyone who is moving in the area! 👍 …
1/5
GoogleDo not subscribe to their emailing list! They will ask you to define your criteria and you will receive tons of emails offering you propertys not meeting your requirement. I have told them 3 times i would not consider this type of property, they are ignoring my message and continuing spamming me. I do not recommend this company!!!
Hi Romain, we're disappointed to hear of the negative experience you have had with us and our team in Nantwich and are sorry that the properties you've been sent have not met your criteria. We haven't been able to locate you on our system due to no full name being provided, if you are able to write to us at customerservice@leaders.co.uk and provide your full name then we can remove your details from our system to ensure no further dissatisfaction is caused. Kind Regards, Leaders
5/5
GoogleBeing my first Renting a property, i was very impressed with the service Leaders provided. I'm very thankful for Jo and Nick help us go through all questions we had.And also thank you so much the welcome gift from the Leaders.I would highly recommend to everybody this agent.
Dear Nora Kovacs, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleOur experience with Joanna Lawrinson over the tenancy of two years has been of a very high standard. Jo is the constant in our relationship with leaders that seems to be very fluid in terms of people movement. Jo is always there and is a both efficient and a pleasure to deal with.
Hello Peter Molesworth Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
5/5
GoogleWow, what a team! Nick found us a new tenant straight away and kept us well informed of progress. And then Jo (Property Manager) did an amazing job of getting the property prepared for the new tenant in just a couple of weeks, which …
Dear Martin , Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleI want to say a huge thank you to jake for helping us find our new home. We haven't been the easiest of people to deal with but jake has had all the patience in the world for us and has gone beyond expectations. Absolutely couldn't recommend more. Thank-youPositiveResponsiveness, Professionalism
Hi April Moores, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Nantwich branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleMy partner and I recently moved to the area a few months ago and had the pleasure of having gentlemen named Nick from the Nantwich branch help us whilst sorting everything needed before we moved in. He really went above and beyond to …
Dear Alishaajaynee1, Customer care is important to us so we really appreciate you taking the time to … More
5/5
GoogleWe recently had the need to rent a property in Nantwich short term and have been very satisfied with the help and support of Jack Clark. We found him to be very professional and would recommend him and Leaders for anyone looking for a property in the area.PositiveProfessionalism
Hi Claire Tribe, Thank you for the great review of our Leaders Estate Agents Nantwich team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleI would like to thank Jo Corbett for her help, with not just my recent enquiry, but all previous matters concerning the management of my flat in Nantwich. She is always diligent, prompt and very professional. Thank you Jo for all your help over the years.PositiveResponsiveness, Quality, Professionalism, Value
Dear Alan Thanks for taking the time to leave us a review. We appreciate your feedback about Jo and the professional service and assistance she has provided you in the management of your property in Nantwich. Kind regards Customer Care Team
5/5
GoogleThe service from Sammii and Ben has been great! a pleasure to deal with both of them. They both have good customer service skills and were good at keeping us updated & informed. Thank you for all your help.
5/5
GoogleGot a call from Kelly Jeffries at the Nantwich branch today letting me know there was rent owed to me from over 2 years ago and helped to arrange payment. How many letting agents would be so honest and proactive - great job thanks KellyPositiveProfessionalism
Hi Iain, thanks for your praise and kind comments about Kelly at our Leaders Nantwich branch. Kind regards Customer Care Team
1/5
GoogleIf I could mark this company down as a minus star rating I would, unfortunately reviews only start at 1 star which is undeserved, in my experience. In a nutshell Leaders made the process of letting unbearable. They were rude, condescending and totally unprofessional. Please do not use this company.
Hi Sally, we were sorry to hear of your negative experience with Leaders in Nantwich and that you've been dissatisfied with the service you've received from them. We want all our customers to be satisfied with the service they receive and so it is disappointing to hear that we have fallen short on this occasion. If you are willing, please reach out to us by email to customerrelations@lrg.co.uk providing further information and we can investigate this for you. Thank you from the Customer Service Team.
5/5
GoogleI've had a really great experience renting my first home in the UK with Leaders Nantwich, after 15 years abroad. Nick and Jo have been extremely helpful, proactive, and flexible, answering all my questions and assisting with everything I've …
Dear Helen Bird, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Leaders Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Nantwich.
