Butters John Bee Nantwich reviews

★★★★★ 5/5

Trustpilot

Excellent service

I have been on a viewing with Corrie from the Crewe branch and I was very pleased with her knowledge and how much information she gave me. She explained all about the deposit options and the whole process of renting as I have never rented before. She made me feel relaxed and comfortable, Thank you Corrie.

Mrs · 13 February 2020

★★★★★ 5/5

Google

First Class Service and support through to completion of our new home, a gorgeous 3 bedroom house, new build in Chester, Cheshire. A special mention for Charlotte Tomlinson who was on hand on request to iron out all issues and make the purchase a success especially as we were living 100 miles away throughout the process. Excellent!

Alan · 9 November 2024

★★★★★ 5/5

Trustpilot

Excellent Service

Have dealt with Charlotte from the first viewing right through the transaction. She is friendly, professional and kept on top of the progress through conveyancing. Highly recommend.

DP · 1 December 2023

★★★★★ 5/5

Trustpilot

Myself and my partner would 100%…

Myself and my partner would 100% recommend BJB. They have made the move into our rental property as smooth as possible and have been timely in dealing with any requests we had for the landlord. Fay has been particularly helpful in enabling communications between ourselves and the landlord, and ensuring that all parties are happy! Thanks Fay!

Rebecca · 11 April 2019

★★★★★ 5/5

Trustpilot

Professional service

I experienced a smooth, efficient professional service from the team at Sandbach with particular thanks to Reuben who was unfailingly polite and helpful and for whom nothing was too much trouble. I should like to wish the whole team a very merry Christmas and happy New Year

Liz · 22 December 2021

★★★★★ 5/5

Trustpilot

Liz has been absolutely phenomenal in…

Liz has been absolutely phenomenal in dealing with my queries, after what was turning into a nightmare situation, Liz has taken on my property and is chasing everyday for me, it’s times like this that shows the true quality of the staff Butters John Bee who go above and beyond! Thank you Liz xx

Madeeha · 6 May 2020

★★★★★ 1/5

Trustpilot

Truly Awful Service

We've been dealing with their Hanley (Stoke) branch. They're supposed to be managing a property but have done pretty much zero (apart from take their cut every month), and we're basically dealing with everything ourselves.

RUBAN · 12 May 2026

★★★★★ 5/5

Trustpilot

Great service …

Just thought I’d mention what fantastic service I received from Celine Hollinshead when she came to value our house . She answered all of our questions & took the time to explain anything I didn’t quite understand there wasn’t a rush at all . I’m very happy with the service I received from Celine

Ron · 3 December 2024

★★★★★ 5/5

Google

I worked with Eleanor on the purchase of my new home. Ellie was patient, kind and diligent throughout the entire process and helped to make a stressful situation, less so!

Lisa · 29 August 2023

★★★★★ 1/5

Trustpilot

Not interested at all. Didn’t verify Facts.

Wanted a view a property in Cannock area. Told no, as only can view if I’ve sold my house. I am buying with my mother who is a cash buyer. But they didn’t even ask this. Just assumed that we were not in a position to buy and had two homes to sell, and therefore not viable. I had lost interest at this point as the Only thing they were interested in was then coming to value our properties. Drumming up more business. Poor service and a possible lost sale which is a shame.

KW · 5 July 2023

★★★★★ 5/5

Google

Nicola Pike made it easy for us to find our new home. Easy to talk to and facilitated everything we needed and listened to our needs without reservation. We will always be grateful to her for making a stressful time easygoing.

Magdalene · 29 August 2022

★★★★★ 5/5

Google

Gary and the team at Butters John Bee Nantwich are professional, friendly and go above and beyond. Charlotte and Ellie are fantastic at keeping you informed and Gary is just outstanding! No hesitation in recommending this team to sell your house.

Samantha · 29 August 2022

★★★★★ 5/5

Trustpilot

Chelsea has been really helpful and…

Chelsea has been really helpful and quick to respond to any questions or concerns we have had.She was very patient with us and was always willing to explain everything to us as we didn’t understand some bits.We have had a really pleasant experience with butters and look forward to moving into our new home shortly

Laila · 17 October 2019

★★★★★ 5/5

Trustpilot

Great for maxmising revenue!

Just used bjb to let my third investment property and take over the managment. As per usual this was a seemless process with advice from the team on buying and setting up in a company name to maximise my return. Thank yoh ti all the team especially Michael with his cheeky southern ways!

Kate · 27 June 2020

★★★★★ 5/5

Trustpilot

Amazing help from lucy

Amazing help from Lucy Strassman with It being our first time renting we fount that Lucy went the extra mile too make sure we understood everything And answered every query we had fast and informative and still followed up see if everything was okay after we had moved in 10/10 would highly recommend

Kieron · 24 June 2020

★★★★★ 5/5

Trustpilot

From start to finish the process has…

From start to finish the process has been stress free and easy. All staff are polite and very helpful to deal with. I would highly recommend Bjb Hanley. I would also like to say a big thank you to Lucy Strassmann for always been on hand to answer any of my questions.Kindest regards Hayley

Miss · 24 February 2020

★★★★★ 5/5

Trustpilot

butters john bee Crewe

This is the now second property I have let with Butters John Bee Crewe.A very experienced and helpful team who have always dealt effectively in finding the right tenant within a good time scale.Special mention to Steve Parker, Rebekka Gill and Michael Ferris who have given there time and expertise along the way.

Craig · 19 June 2020

★★★★★ 5/5

Google

Service from start to finish was excellent! Big thanks to Charlotte and Gary for dealing with the transaction so efficiently.... Communication throughout the process as first class!

Simon · 2 November 2023

★★★★★ 5/5

Trustpilot

I have sold my property with…butters John bee

I have sold my property with buttersjohnbee and I found them extremely professional they kept me in touch all the way through and would highly recommend. gurdia Grover was very helpful as she went canvassing out for me to help me find our home, Katie was also very helpful throughout would highly recommend everyone buttersjohnbee

Shubnum · 12 September 2019

★★★★★ 5/5

Google

Gary and the team were excellent! Could not recommend them enough. Listen to all of your needs and have a great knowledge of the area and homes. A++

J · 3 October 2023

★★★★★ 1/5

Trustpilot

I am extremely dissatisfied with the…

I am extremely dissatisfied with the service I received from Butters estate agent. They failed to communicate with me about the progress of my property sale, ignored my phone calls and emails, and redirected me to a head office that never returned my messages. They also recommended a conveyancing solicitor that was shut down by the CLC (Council for Licensed Conveyancers) the day before I was supposed to move. Butters did not inform me of this situation and I had to take time away from work and waste my time and money to visit their Hanley branch in person because they wouldn't answer my calls. This has caused me a lot of stress and frustration and I do not recommend them to anyone.

Nick · 8 June 2023

★★★★★ 4/5

Google

Sam was great from the initial enquiry until completion. He was really knowledgeable of the property, area as well as the processes. He was able to respond to questions in a professional manner. Would definitely recommend butters john bee.PositiveResponsiveness, Professionalism

Angie · 29 August 2022

★★★★★ 5/5

Trustpilot

My experience with Butters John Bee has…been excellent!

My experience with Butters John Bee has been brilliant from start to finish. My agent Elisha was so kind, helpful and professional...She mad me feel like I counted and that they genuinely wanted me to be successful in my new move. Always quick to get back in touch! I would definitely use them again!

Kerry · 6 September 2019

★★★★★ 5/5

Trustpilot

First time dealt with butter John's bee…

First time dealt with butter John's bee and I must say i was very impressed . I purchased a property without any hassle . Special thanks to Georgia Johnson for always responding to my emails and my enquires. Many thanks guys.

Shazad · 2 July 2022