Trusted Agent profile · Nantwich

Auction House Nantwich reviews

4.8

★★★★★ Excellent

959 reviews across 1 platform

Stapeley House London Road, Stapeley, Nantwich, CW5 7JW

Auction House's office in Nantwich, at Stapeley House London Road, is rated 4.8 out of 5 across 959 reviews on 1 platform.

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Reviews

Every review we hold for the Nantwich office, from every platform, shown as written. First names only.

5/5

Trustpilot

Would highly recommend Auction House UK

The service from Auction House Uk was fantastic. I found them very supportive during a difficult time to sell and informed me of what would happen during every step of the process. Romilly in particular was brilliant. Very quick at responding and answering lots of questions I had. Would recommend!

Helen · 3 June 2026

Agent replied · 7 June 2026

Hi Helen, thank you very much for your five-star review! It's wonderful to hear Romilly was so helpful. Best, Auction House

5/5

Trustpilot

Simply amazing service…..

Auction House and (Helen Plumstead) have been amazing to support us in purchasing a property via the auction/pre-auction route. We cant praise them highly enough, we’ve never purchased via this route before, it was really quick, simple, still able to view and complete pre-purchase due diligence ahead of committing to purchase. Thank you so much Helen and Auction House.

Lewis · 11 October 2024

Agent replied · 23 October 2024

Hi Lewis, thanks very much for leaving a great review of Helen and the East Anglia team. It's lovely to hear that you had a good experience of using the auction route! Best, Auction House

5/5

Trustpilot

I purchased a house through the auction…

I purchased a house through the auction for the 1st time, and found that Lesley from the Auction House Wales to be extremely helpful. Always got a response immediately. All communication was quick and easy.

Norris · 8 September 2026

Agent replied · 24 September 2026

Hi there, we're so pleased to hear about your positive experience with us, especially as a first-time auction buyer. We always aim for clear and prompt communication, and we're glad we could support you through the process. Best, Auction House

5/5

Trustpilot

Excellent service from Auction House…

Excellent service from Auction House Notts and Derby as well as Auction House Birmingham on recent transactions, have exchanged on 7 with Auction House so far this year and their service is always excellent.

Stephen · 11 September 2026

Agent replied · 24 September 2026

Hi Stephen, thank you for your excellent review! We are so pleased to hear about your positive experiences with our teams in Notts, Derby, and Birmingham. We appreciate your continued trust in our services! Best, Auction House

5/5

Trustpilot

Great service once again !!

Mark Willet was excellent.

Jerry · 9 May 2026

Agent replied · 10 June 2024

Hi Jerry, thank you for the recommendation! We are delighted that you have had such a positive experience selling your property through Auction House. Best, Auction House

5/5

Trustpilot

The communication and advice were highly valuable,

After short phone call, i was quickly approached by Olivia for a first viewing, The communication and advice from Her and her team were highly valuable, As a guy with little to no knowledge of the UK housing / Auction markets she was able to guide and advise where needed and requested, if it wasn't for the efforts of Olivia + Luna and everyone at Auction House, i wouldn't had got the great price and quick sell i was after. Thank you guys 🙏 A* results

Ned · 10 July 2023

Agent replied · 10 June 2024

Hi Ned, thank you for your great feedback. All the best - Sam

5/5

Trustpilot

Mark Willett was incredibly efficient

Mark Willett was incredibly efficient, he explained to me how everything worked prior to the Sale and exactly how things would take place on the day of sale he Auction.

Alison · 16 September 2025

Agent replied · 25 September 2025

Hi Alison, thanks very much for your review of Mark Willett in our East Anglia team, it's great to hear of your auction experience! Best, Auction House

5/5

Trustpilot

Helpful staff to guide you through each…

Helpful staff to guide you through each step of the process.This was my 1st experience of selling a property at auction and Guy was fantastic and explaining the process and being available when needed to keep the whole process moving without any nasty surprises. I would happily recommend Auction House and Guy to anyone considering selling their property at auction.

Tim · 21 August 2024

Agent replied · 24 August 2024

Hi Tim, it's lovely to hear of the great experience you had with Guy in the Lincolnshire team. Thanks for taking the time to leave a review. Best, Auction House

5/5

Trustpilot

Thank you very much for your assistance…

Thank you very much for your assistance with the sale of my property and land. I cannot fault the excellent service I received. I have sold many properties over the years but this sale was by far the least problematic. Peter Whiting was both professional and attentative, always returning telephone calls promptly, even when on annual leave. I would thoroughly recommend this company, and if you are fortunate enough to deal with Peter so much the better.DH

David · 21 August 2023

Agent replied · 10 June 2024

Hi David. Thank you for your great feedback! All the best - Sam

5/5

Trustpilot

Thank you for letting me use phone bid…

Thank you for letting me use phone bid at last minute. The lady on the phone helped me a great deal through the process of bidding on the day Thanks again

Steve · 11 September 2026

Agent replied · 24 September 2026

Hi Steve, thank you for your wonderful feedback! We are so pleased to hear that our team was able to assist you effectively with your last-minute phone bid. Best, Auction House

4/5

Trustpilot

No frills auction experience

The entire engagement with Auction House UK was seamless and fuss free. From photo taking, to posting the auction property online, to the solicitor engagement and the eventual sale. Everything was completed in less than 2 weeks. More could have been done on advising the seller to set the guide price though. This resulted in the property being sold at a lower than expected price. Nevertheless, am glad that it is a load off my shoulders.

Victor · 22 August 2023

Agent replied · 10 June 2024

Thank you for your review. We appreciate you sharing your feedback and we'll ensure this is communicated to the local team. All the best - Sarah

5/5

Trustpilot

Friendly and knowledgeable auctioneers

I deal with auctioneers across the country but Auction House's local knowledge really sets them apart. I've dealt with Olivia previously and she was excellent on auction day, getting us a great result. Also, this time I had the pleasure of dealing with Chris Mervyn who was helpful, knowledgeable and understood our needs perfectly.Thanks all and hoping for another good result in the next auction.

Sam · 23 April 2024

Agent replied · 10 June 2024

Thank you for your review of Olivia, Chris and the Auction House South West team. We are really pleased to hear you had an excellent experience with us and we look forward to seeing you again. All the best - Rachael

5/5

Trustpilot

Brilliant service through-out

After trying the traditional estate agent route to selling for over a year, I reluctantly decided to give Auction House ago, in attempting to sell my fathers house for him.

Darren · 9 September 2026

Agent replied · 24 September 2026

Hi Darren, we are so pleased to hear about your positive experience with us, especially after your initial reservations about the auction process. It's wonderful to know that we were able to guide you effectively and achieve such a swift and successful sale for your father's house. We truly appreciate you sharing your recommendation. Best, Auction House

5/5

Trustpilot

Dan Auction house

Working with Dan at the auction house has been a seamless process. Very good communication and always contacts me when a property comes available that he knows id be interested in

Luca · 1 September 2026

Agent replied · 24 September 2026

Hi Luca, thank you for your wonderful review! We are so pleased to hear that working with Dan and our team has been such a smooth process for you. Best, Auction House

5/5

Trustpilot

Gary was so helpful during what for me…

Gary was so helpful during what for me was an anxious time. He took the time to explain all the details of the process and kept me updated throughout. I felt that I could relax because the sale of my Mum's house was in good hands. Brilliant Job Gary. Thanks so much 🙏 🙂

Alan · 8 October 2024

Agent replied · 23 October 2024

Hi Alan, great to hear you felt supported and relaxed during the process of selling your Mum's property. We are very happy we could help. Best, Auction House

5/5

Trustpilot

Excellent, quick and efficient

I recently sold a property through Auction House Wales and I found them to be excellent. Marc Morrish was very easy to deal with and efficient, keeping me informed throughout the whole process, right up until completion. I was surprised how quick the process was as I hadn't decided to sell until mid January, and by early March it was all complete. They were very reasonable in their charges in comparison to other auction companies that I had been quoted, more than half the price of Dawsons for example, who also wanted to start the bidding on my property at 10k less than Auction House Wales. Overall it was a very satisfactory experience and a company that I would highly recommend, while Marc Morrish is a credit to the organisation

Simon · 17 March 2023

Agent replied · 10 June 2024

Hello Simon, thank you so much for your wonderful feedback. We're delighted to read about your experience with the Wales team and in particular Marc. All the best - Abi

5/5

Trustpilot

A faultless experience, couldn’t recommend highly enough!

Chris was absolutely brilliant from the first viewing, through to completion. Super friendly, knowledgeable and helpful. It was my first auction and I couldn’t have felt any more supported. I would recommend Auction House SW to anyone, and Chris is a real credit to the company. Thanks so much and see you on the next one (fingers crossed!)

Naomi · 20 June 2024

Agent replied · 24 August 2024

Thank you for your review of Chris & Auction House; we are so pleased to hear you found Chris to be super friendly, knowledgeable and helpful. All the best - Lauren

1/5

Trustpilot

Really bed experience list day exchange…

Really bed experience list day exchange continues no one available to give key I driver over 45 minutes to get a key and only mian door key I get it is been over 10 day I'm still waiting to get all other key !!!

S · 13 May 2026

Agent replied · 7 June 2026

Good morning, Thank you for your feedback. We're sorry to hear your experience didn't meet your expectations. To provide some context, we passed on all keys made available to us by the seller at the point of completion, and we promptly contacted you to let you know that the remaining keys would be sent by the seller directly. We also offered to deliver the initial keys to you the following morning, though we understand you preferred to collect them on the day. The team are actively chasing the outstanding keys and working to get this resolved for you as quickly as possible. Please don't hesitate to get in touch with us at hello@auctionhouse.co.uk if you have any further questions in the meantime. All the best, Auction House Team

5/5

Trustpilot

Exceptional service throughout and highly recommended

I can not thank Mark Willett enough for all the support the last few weeks since deciding to put my property into the auction via Auction House. A colleague at my office contacted Mark on my behalf initiating the first call to see what process I would need to follow to list it for sale. At such a challenging & uncertain time in the housing market, Mark was honest about the situation throughout and guided me through from the start to ensure the best possible outcome. He communicated with me regularly and gave every opportunity to get my property advertised in all areas including relevant contacts, social media & local papers for the best possible chance. It has been such a nerve racking time due to the change in the market and I accepted that the price would be lower than a private sale. However, it was 100% the right decision as it completely took the stress and pressure away knowing it was being looked after in such a professional way for me. Communication was definitely a key factor in making this experience so positive. Over the last year my experience of high street agents has been the opposite to what I have received through Auction House. With my property now sold I feel a weight has been lifted. Thank you Mark & Auction House for the successful sale of my property at the auction on the 7th December!

Annelie · 14 December 2022

Agent replied · 10 June 2024

Hello Annelie. Firstly, congratulations on the successful sale of your property and secondly, thank you for your glowing review. We're so pleased that you had such a positive and successful experience. Wishing you all the best - Abi

5/5

Trustpilot

Fantastic service from start to finish

Dan at Auction House North Wales has been exceptional from start to finish with the sale of our property. He consistently went above and beyond, even outside of regular hours, to ensure deadlines were met and everything went smoothly. His communication throughout has been outstanding. We couldn’t have asked for better service. Highly recommended.

Jon · 21 August 2024

Agent replied · 24 August 2024

Hi Jon, fantastic to hear about the exceptional service you received from Dan! Thanks for the recommendation. Best, Auction House

5/5

Trustpilot

Would recommend and will be using again.

Great experience working alongside this team. Mainly dealt with Ross and George and they couldn't have done more for me. I was kept informed of all information passed throughout auction house and solicitors. My property took quite a while to sell but a huge thanks to the persistent work of George and others involved to help get the sale across the line! Brilliant company and brilliant guys!

Kirsten · 12 December 2023

Agent replied · 10 June 2024

Hi Kirsten. Thank you for your fantastic feedback, we're really pleased you had a great experience with Ross, George and the Auction House Scotland team. All the best - Sam

5/5

Trustpilot

Transparency, honesty and trustworthiness…

I have been working with Dan Lawrence at Auction House North Wales for some months now and his knowledge and service levels are second to none. Always available at the end of the phone, no matter the time. He is very honest, trustworthy and transparent and does what he says he is going to do which is a priceless quality to have in this industry. He has a vast wealth of knowledge within property and this clearly shows in his knowledge and understanding of the market. I am currently working direct with Dan on both sales and potential purchases and will continue to do so. Can’t recommend Dan and Auction House enough to work with if you are looking to sell a property or purchase.

Gregory · 9 November 2022

Agent replied · 10 June 2024

Hello Gregory, thank you for such a fantastic review. We're delighted to read about your experience working with Dan in North Wales and hope for a successful working relationship into the future. All the best - Abi

5/5

Trustpilot

Excellent Service

We bought a property from auction via Auction House Sussex and Austin Gray in summer of 2022. The auction process was very smooth, they're very much on top of the online technology. In fact, we then bought after the auction. Both during the auction and after, the bidding process was very efficient and all our queries were responded to quickly and fully. They were very helpful during the conveyance and Melanie was supportive throughout. We would definitely recommend Austin Gray.

Julie · 5 November 2022

Agent replied · 10 June 2024

Hi Julie, thank you for taking the time to share your feedback. We're so pleased that you had such a positive experience with our online system and felt well supported by the Sussex team. All the best - Abi

5/5

Trustpilot

Would definitely recommend

Chris and the team made the whole process simple and effortless. It started with great advice on going down the auction route and a realistic assessment on the market valuation for our property.They handled all the viewings, screened all the time-wasters, and found us a buyer prior to auction in less than 6 weeks.The whole legal process was significantly simplified, and the short 38 day completion time was perfect for our situation…even when the banks were messing us and the buyer around which meant an unavoidable delay, Chris helped to keep the dialogue going and kept things on track and everyone calm..Great interaction and “local feel” from the whole team combined with “big company” market knowledge and expertise….Would definitely recommend.

Billy · 25 October 2022

Agent replied · 10 June 2024

Hi Billy - thank you for such a glowing review. It was an absolute pleasure to be able to assist you and I'm so pleased that we were able to deliver a positive outcome too. All the best - Chris

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Questions about Auction House Nantwich

How many reviews does Auction House Nantwich have?

Auction House's Nantwich office has 959 reviews across 1 platform: 959 on Trustpilot (across the whole business).

What is Auction House Nantwich's rating?

Auction House Nantwich is rated 4.8 out of 5 across all 959 reviews.

Where is Auction House's Nantwich office?

Auction House Nantwich, Stapeley House London Road, Stapeley, Nantwich, CW5 7JW.

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