Auction House Nantwich reviews

★★★★★ 5/5

Trustpilot

Perfect support

From my initial contact, telephone calls, right through to the auction itself, the professionals I spoke to were so helpful and friendly. They guided me through the process (as a trepidatious, first time auction participant) and ensured I was fully informed and supported.

DMA · 23 September 2026

★★★★★ 5/5

Trustpilot

Excellent service!

Having never auctioned a house before I wasn’t sure of the process and how it worked. I dealt with James Pank who was patient, supportive and professional from beginning to end. He took time to treat me as an individual and was understanding of my personal circumstances surrounding the sale. Every stage was clearly explained to me and James kept in touch all the way through the process. I would highly recommend James and the team at Auction House to anyone looking to auction their property.

ML · 8 April 2024

★★★★★ 5/5

Trustpilot

Faultless!

Being an agent, we recently worked with Dan on a tricky property we had for sale which after two fall throughs, went to auction and resulted in selling for the original list price. My clients are thrilled and the process has been seamless with such a quick turn around. Dan is always at the end of the phone and super helpful. The process is simple and we are looking forward to working with Dan and Auction House again!

Phoebe · 14 May 2024

★★★★★ 5/5

Trustpilot

Auction properly purchase

Allan Harrison from auction house was brilliant he explained exactly how the auction worked and kept us updated with information needed.Once purchase was complete we then dealt with Sally who again was very helpful and talked us through anything we were not sure of. We as novice auction buyers were very happy with all the help we received from Allan and Sally.We are very grateful for Allan guiding us through the buying process.

Dean · 1 August 2024

★★★★★ 5/5

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Excellent customer service and guidance…

Excellent customer service and guidance throughout the process. Katie was efficient and Working with me all through the auction process. I was constantly kept up to date and in contact throughout.

Annya · 22 December 2025

★★★★★ 5/5

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House Sale

After 2 sales fell through for my late parents home at the signing contract stage I decided to go through the Auction process. The stages of the Auction was explained in detail to me by a nice person called Dean Fenton. I've never used an Auction before, but I wouldn't hesitate in using Auction House again. Very friendly people and they provided step by step advice. The result was the property was sold and I was very very pleased with the outcome. Thank you so much Dean and Auction House.Mark Robinson.

ROBINSON · 5 March 2024

★★★★★ 5/5

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Robert has been very helpful in…

Robert has been very helpful in negotiating the sale of this cottage.

Maxine · 15 May 2026

★★★★★ 5/5

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I was very impressed.

I was very impressed with Chris and Cheryl at the Auction House. From the start, they were professional and transparent about the process. Communication was excellent, keeping me informed, and I was pleased with the final sale price. I highly recommend Chris and his team as their service was smooth and efficient and they were a pleasure to deal with. I would definitely use their services again in the future.

Alison · 27 August 2024

★★★★★ 5/5

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Easy and stress free

The staff were knowledgeable, helpful, friendly and efficient. The process was explained very clearly so we knew exactly what to expect. Communication was also really good with plenty of updates in the run up to, the day of, and after the auction. The whole experience was just incredibly easy and took all the stress away from selling a house.

Isabel · 19 May 2026

★★★★★ 5/5

Trustpilot

We had the most incredible experience…

We had the most incredible experience working with Dan Lawrence at Auction House! From start to finish, he was professional, attentive, and truly went above and beyond to ensure we sold our home. His knowledge of the market was unparalleled, and he guided us through every step of the process with expertise and care. Thanks to his dedication, we sold our house in record time. I cannot recommend Dan highly enough! If you're in need of a reliable, trustworthy, and efficient agent to sell your home, look no further. He is simply the best in the business!

Anthony · 2 February 2024

★★★★★ 5/5

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Sale of HMO through auction

We recently sold a property with Auction House. We have used many other similar auction property agents previously, but this was the first time we had used the above property agent.We were assigned Jordan Rowe as our agent .We don’t usually write reviews, we only do so if we have received exceptional service, hence , why we are writing this review.We initially met with Jordan at the house we wanted to sell, we had also met with three other similar agents that same day. After a couple of minutes, my partner and myself ( the co-owner of the house) knew immediately that Jordan was going to be the agent we wanted to instruct. His professionalism and understanding of our business and our objectives was outstanding. His down to earth approach, and professional knowledge was extremely impressive, and we signed up the same afternoon giving our instructions to Jordan.After this initial meeting, Jordan subsequently got the ball rolling ,so to speak ,and we were up and running with the advertising of our house which was completed in a very short period of time. Throughout our journey of sale, Jordan made regular contact with us (keeping us fully informed) and talked us through every step of the auction process.The house then sold at auction very quickly ,and we achieved our sale !There were no issues at all .We honestly cannot recommend Jordan enough. Anyone reading this review and thinking of using the agent company should be assured of a gold star service , just ask though to be dealt with by Jordan Rowe!!!Sent byGaynor WainKaren Bates

Gaynor · 26 January 2024

★★★★★ 5/5

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Thank you guys so much you have been so…

Thank you guys so much you have been so very supportive at what has been a difficult time for me with illness in the family and you have advised me marvellously at each stage right up until today and the completion

Yvonne · 3 September 2026

★★★★★ 5/5

Trustpilot

Highly Recommended

Highly Recommended I have previously had bad experiences buying and selling at auction. After extensive research I found Auction House to be the best.I then spoke to Puja who went above & beyond to help me and I have a had a great experience. I've used Puja for multiple properties now and hope to use them again in the future for more to come!

Monish · 9 October 2024

★★★★★ 5/5

Trustpilot

Fantastic Service.

We came across Auction House after a stressful and emotional five months of trying to sell my grandparents home privately. Our first point of contact was Daniel. From the moment we first spoke Daniel was brilliant. He was both professional, understanding and compassionate. Daniel explained the process in detailed but simple terms and it was in fact a smooth transaction from beginning to end. We completely trusted Daniel’s advice and guidance because he instilled us with confidence. We were shocked with the final price at auction which was significantly higher than any of us expected. Thank you to Daniel and Auction house for such a great service.

Natalie · 14 December 2023

★★★★★ 1/5

Trustpilot

Their website is a joke

Their website is a joke, I cannot log in saying with it saying "email address and password are incorrect" even though it is the Google saved information from when originally registered and logging in, So I try password reset and get "email address not recognised" Which is odd as they send emails to that email address! reminding me about the properties I was watching (which I cannot log at as I cannot log in)

P · 19 March 2024

★★★★★ 5/5

Trustpilot

Excellent service!

Bryony and Stephen were excellent from the Leeds office. I was very nervous selling a property through auction, but they reassured me and walked me through the process. They communicated with me weekly on progress, how many people had requested the pack/ registered to bid, and what I could expect on the day. I felt that they held my hand throughout and gave solid, honest advice. On the day, I was able to live stream the auction and if also felt like the auctioneer was doing the very best for the clients, he was trying to get the best price for each property and my property sold for quite a bit more than the guide price. I was over the moon! I would absolutely recommend the Auction House and their team. Thank you!

Amy · 2 November 2023

★★★★★ 5/5

Trustpilot

Very easy and honest throughout.

Very easy process throughout, James Pank was very approachable, polite and most importantly honest regarding the auction of our flat. It was a difficult one to sell due to issues with the lease, but James guided us through the process and everything went smoothly.Our contact Stephen was great at keeping us informed about how the pre auction planning was going including arranging viewing days. He then let us know how the viewing had gone and whether there had been interest in the legal pack. On the day of auction James rang and said honestly there had been very little interest and he may need to withdraw the property from the auction, but later that day he rang back to let us know it had sold and a few grand over the reserve.The whole process was so easy, definitely recommend The Auction House.

Suzie · 27 October 2023

★★★★★ 5/5

Trustpilot

An excellent experience with Dean at The Auction House

I have sold a number of my own houses in the past but never through the auction process. It was my brother's property which had become run-down and he was justifiably anxious about putting it up for auction. Dean, from The Auction House, was open, frank and realistic from the start and gave me great confidence throughout the process. The turn-around was efficient, prompt and the advertising to prospective buyers was impressive, attracting a number of interested parties. Although I was concerned about the reserve price being worryingly low, Dean was correct in his prediction as the property sold for more than half as much again. My brother was delighted with the outcome. I highly recommend Dean and his team and I would have no hesitation about using The Auction House again.

West · 25 October 2023

★★★★★ 5/5

Trustpilot

Groundbreaking experience

Sold my parents' house via Auction House. They spoke to me about everything involved, told me the costings for using their service, and contacted regularly. They even reassured me and told me not to withdraw from auction when offers were coming in, and I was glad I followed their advice and guidance. Many thanks to Nicola, John and Mandy for all their help!

Jamie · 20 September 2024

★★★★★ 5/5

Trustpilot

104, Billacombe Road

From the moment we were indroduced to Olivia Boulting from Auction House South West we new we were in capaple hands.Olivia handled my Mothers Auction seamlessly from beginning to end, she obviously had many properties within the September Auction to deal with, but still managed to take the time to reassure myself and my Mum that she would do her level best to sell Mum's property, which she did with tenacity and flare, Olivia managed to squeeze the best price for Mum on the day. Great to deal with and gave us confidence in Auction House South West throughout.Thank you Olivia!

Ian · 12 October 2023

★★★★★ 5/5

Trustpilot

Professional…and Pleasant

Auction House staff were professional and pleasant to deal with . They listened to any concerns I had and were easy to contact .I would recommend them to anyone wanting to go down the auction route

Yvonne · 14 September 2026

★★★★★ 5/5

Trustpilot

Great Outfit to deal with

I dealt with Lukas in Staffordshire to sell my grandfathers property. He was excellent from start to finish in helping me navigate the sale which had fallen through several times previously with other agents / auctions. Whilst the property failed to meet the reserve on the actual auction day Lukas secured a sale outside of this at a price very close to the reserve and the sale completed in 28 days

Consumer · 18 April 2024

★★★★★ 1/5

Trustpilot

Scam

Scam. They lure you in with 'national in person auctions and huge success stories with quick sales. They say they will put your property on the auction but dont. Then when you dont get on the auction and want to stop the process they hit you with a 'withdrawl fee' for marketing costs plus other fees. I dealt with Mat and Eilidh. I even tried to speak to the Director but was told they 'are too busy for phone calls'... all they did was put the flat on Rightmove and try sell it with exorbitant agent fees on the market not at an Auction... why? Because they dont want to ruin their stats that they wax lyrical about to lure you in on the first place... What waste of time, energy & money.

David · 4 October 2023

★★★★★ 5/5

Trustpilot

I’ve worked alongside Dan for a while…

I’ve worked alongside Dan for a while now and have always had a really positive experience. He’s such a genuine, helpful and friendly person, and his hard work and efforts really show in the results he achieves.

Joe · 1 September 2026