Beresford Ward Plymouth reviews in Mutley

Thank you for the 5 stars!

Thank you for the 5 stars!

Hi TheresaMany thanks for your positive comments regarding Rob and Charlie. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

Hi AndreiI’m so pleased that our local team impressed you during your recent dealings with them. Thank you for your 5 star award.Steven Bond Managing DirectorResidential Lettings

Hi AngelaThanks for taking time out to provide us with your feedback. I am pleased that you were impressed with the service provided by our local lettings team and we are all grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings

HI Emmanuel,Thanks for taking time out to provide your positive feedback, having recently dealt with our local lettings team. We are all very grateful for the 5-star rating.Steven BondManaging Director - Residential Lettings

Hi Sarah,I just wanted to thank you personally for taking the time to leave your review. We are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings

Hi Davita,This is just a response to your recent review to say that I was pleased to read your comments regarding Melissa and to say a big thank you for your 5-star rating.Steven BondManaging Director - Residential Lettings

Hi CliffThanks for taking time out to provide us with your feedback. I am pleased that everything ran smoothly for you. We are all grateful for your 5-star rating.Steven Bond - Managing DirectorResidential Lettings

Hi SamMany thanks for providing your feedback. I am pleased that you were impressed with the service provided by our lettings team.Steven Bond - Managing DirectorResidential Lettings

Hi David,Thank you for taking the time to leave your review. We are all very grateful for your kind words and 5-star rating.Steven Bond Managing Director - Residential Lettings

Hi Sean,Thank you for the 4 star award for our team. I am pleased you were impressed with the service received and thank you for sharing your experience. We look forward to assisting you again in the future.Alison Horsley, Customer Service Manager

Hi Gary,I was pleased to read that you have been happy with the service you have received from our staff at Beresfords and we thank you for your 5-star rating.Steven BondManaging Director - Residential Lettings

Dear Rider 59, Thank you for leaving a 4 star review on our website. I'm sorry that I don't recognise your name but i hope that you remain happy with our service. Kind regards Mark Ward

Hi MuhammadI just wanted to reply to you personally to thank you for taking time out to post your recent review. Pleased to read that you found our staff helpful throughout the moving process and we are really grateful for your 5-star rating.Steven Bond - Managing DirectorResidential Lettings

Hi Thomas. Thank you for leaving a 5 star review. Regards Mark Ward

Hi Reuben,Having seen your recent 1 star review, I am naturally concerned and disappointed with the comments made within. Following an appraisal of your file and subsequent conversations with the individuals concerned, I understand you have now completed on your purchase. Although I understand the process was a little slow, unfortunately, transactions are generally taking longer in the current climate. There are often issues which may arise, but there is a legal process which needs to take place before exchange can happen and this is often out of our control.I appreciate it must have been very frustrating for you to find, upon completion, the seller had only left one set of keys at the property. We have been advised another set will be dropped into the office but again this is beyond our control and I apologise for any inconvenience caused as a result.I wish you many happy years in your new home and hope that we can be of assistance in the future.Alison Horsley, Customer Services Manager

Hi DaveI just wanted to thank you for posting your recent review. I am pleased that you were impressed with the service provided to you by our lettings team and we are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings

Hi DaveMany thanks for your positive feedback and 5-star rating.Steven BondManaging Director - Residential Lettings

Hi DaniaI very much appreciate you taking time out to post your review and I am pleased that you found our lettings team helpful throughout the process.Steven BondManaging Director - Residential Lettings

Hi IanI just wanted to reply personally to thank you for posting your recent review and giving us a 5-star rating.Steven BondManaging Director - Residential Lettings

Hi Ahsan,It has recently been bought to my attention you have left this review on Trust Pilot which is not a site we subscribe to. I am disappointed with your comments following my correspondence via email earlier this year, to which you failed to respond. At the time I explained there appeared to have been confusion with regards to a viewing you requested. Following investigation of this matter, I was disturbed to learn a member or our staff had been subjected to abusive language, which we will not tolerate under any circumstances. Alison Horsley, Customer Services Manager