38 reviews from tenants, from every platform, shown as written. First names only.
★★★★★ 5/5
View Agents TenantUltra professional with realistic 'human' approach
Friendly and approachable from initial meeting. 'Sorted out' random inappropriate property emails and no more received!
Truly heard my list of requirements - not just vaguely listened!
Extremely knowledgeable about properties and replied ;promptly with answers to questions - if not already known - didn't give info unless sure!
Prompt response to all interactions once decided to progress - including accurately relaying specific requests to landlord.
Excellent customer service i.e. remembered facts, provided actual detail (not made up), positive communicator, on time for meetings etc.
Given my experience with other agents, it was a pleasure to be liaising with Martina during this process, which resulted in a satisfied tenant (and landlord!).
Gail · 16 October 2015
★★★★★ 5/5
View Agents TenantVery professional and always helpful
We were looking for a flat to rent and Martina helped a lot giving us good advice.
She was very professional and caring.
I would strongly recommend Martina to anyone.
Alessandro · 28 August 2016
★★★★★ 5/5
View Agents TenantExcellent! Recommend to all!
Chris was an absolute pleasure to deal with. He really helped make the whole process so easy and stress free. Excellent communication throughout. Highly recommend!
Laura · 18 July 2017
★★★★★ 5/5
View Agents TenantExcellent Lettings Agent
Martina found for us the perfect flat in North London. Shortly after she registered us, she called back saying she managedid to find 3 property we could see immediately. We told her we needed to move asap, so within a couple of ours she showed us the available properties, she proposed our offer to the landlord who she got agreed immediately.
Long story short she was efficient, professional and knowledgeable. THANKS MARTINA!
Fran · 18 August 2016
★★★★★ 5/5
View Agents TenantGreat customer service
Chris was really helpful and friendly. He was always available via text/phone/email and kept us updated every step of the process.
NK · 20 February 2018
★★★★★ 5/5
View Agents TenantMarley and Andy in Muswell Hill really great
Both guys helped us find a new home in super fast time. They understood what we needed and really delivered. Really friendly, flexible and great at finding a fair compromise between landlord and tenant. Given this is first time I’ve rented in 17 years it was an easy experience and that was down to them. Thank you.
Lee · 14 June 2018
★★★★★ 5/5
View Agents TenantVery Professional and Helpful!
We have been able to rent our new place thanks to the professional help of Martyn Gerrard.
A very special thanks goes to Martina! She has been fantastic during the negotiation and always patient, kind and determined!
I will defentely reccomend Martyn Gerrard for renting or buying.
Ennio.
Ennio · 26 October 2015
★★★★★ 5/5
View Agents Tenant1 word amazing ( Anthony )
From beginning to end have to say Anthony ( muswell Hill ) was amazing going above and beyond He’s job to make our move the smoothest most enjoyable experience! We’ve done this a few times
Tanju · 29 March 2018
★★★★★ 5/5
View Agents TenantVery Professional
Thank you to all the team, specially Martina for helping me to find my ideal property. Everyone was extremely professional and very helpful.
Jael · 18 August 2016
★★★★★ 5/5
View Agents TenantOver and above...
Really went over and above to make sure our move happened!
Ruth · 22 December 2015
★★★★★ 5/5
View Agents TenantExcellent
Brilliant agent always helpful she helm me a lot
Mustafa · 10 January 2017
★★★★★ 5/5
View Agents TenantGot us the perfect home quickly
Rating only, no written review.
Alina · 20 September 2018
★★★★★ 5/5
View Agents TenantVery Caring Personalised Service
Rating only, no written review.
Kyri · 3 November 2017
★★★★★ 4/5
View Agents TenantRating only, no written review.
Jose · 4 August 2015
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.