5/5
TrustpilotBecky has been brilliant throughout all…
Becky has been brilliant throughout all of this, considering it was our first house purchase together for me & Ellie she made us feel confident that she was doing everything she could for us!
Trusted Agent profile · Moulton
Jackson Grundy, Moulton reviews
★★★★★
187 reviews across 2 platforms
2 West Street, Moulton, Northampton, NN3 7SB, NN3 7SB
Jackson Grundy,'s office in Moulton, at 2 West Street, is rated 4.5 out of 5 across 187 reviews on two platforms, including 45 Google reviews rated 4.7.
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Reviews
Every review we hold for the Moulton office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotHelpful all round but especially Becky!
Becky was so helpful and supportive when buying our first home! She was always chasing solicitors and speaking to people on our behalf and always kept us in the loop with great communication.
5/5
TrustpilotViewed and bought my current property…
Viewed and bought my current property through Jackson Grundy. The whole process was smooth and seamless. Sign posting every single way of the process made me feel at easy and knew exactly where things stand. The icing on the cake was when the sellers solicitors couriered my contract agreement out to me waited for me to sign it and took it back making the exchange of contract super fast and completion done and dusted within the time frame
1/5
TrustpilotAwful experience - do not use
Rental side of estate agents are awful. We had a bad experience. Tried to get us on everything when we moved out, even though we left house cleaner than we got it. Unhelpful, unfriendly staff. Also left paying for rent for a house with multiple leaks and water was turned off to prevent damage so we couldn’t move back in! And landlord and estate agents couldn’t care less, never got fixed. Also got stung on garden charges as I’ve seen others have, they took photos of weeds under hedges zoomed in!!! Never use them for rentals however the team for sales are great!
5/5
TrustpilotExcellent service
Excellent service, continuous communication throughout the sales process.
Agent replied · 23 May 2026
Thank you so much for your kind words. We're really pleased to hear you were happy with the service and communication throughout your sale. It was a pleasure to assist you, and we wish you all the best in your new chapter.
5/5
TrustpilotThe Duston Branch
The Duston team were excellent from start to finish. They worked extremely hard and after I accepted an offer on my property, Becky then proceeded to work on the next stage of the sale. She provided guidance, support & recommendations. Nothing was too much trouble for her. The effort she gave until exchange/completion was brilliant. Would highly recommend them time & time again. The Duston team were professional in every way, literally cannot fault them.
5/5
TrustpilotGood experience when buying a house.
Agent replied · 23 May 2026
Thank you for your kind words! We're so pleased to hear you had a good experience buying your home, and that Becky and Chris were able to help make it a smooth process. We really appreciate the recommendation, wishing you lots of happiness in your new home!
5/5
Trustpilothighly recommended
Louise from Jackson Grundy Financial services was fantastic and really helped us with our mortgage and insurance needs. Highly recommended
Agent replied · 26 October 2024
Thank you so much for your wonderful feedback! We're thrilled to hear that Louise was able to help. If you need anything else in the future, don't hesitate to reach out!
5/5
TrustpilotExtremely professional
Extremely professional, they have your best interests at heart .Kiefer was fantastic and so professional. We would highly recommend Jackson and Grundy .
5/5
GoogleGeorgina and Olivia are both so lovely, friendly and professional. They go above and beyond. I couldn't recommend the team highly enough.
Agent replied · 24 October 2024
Thank you so much for your wonderful review Risse. We're pleased to hear that the team went above and beyond. If you ever need anything in the future, please don't hesitate to reach out. Best wishes from all of us at Jackson Grundy. Kind regards, Alex
5/5
TrustpilotJust simply the best service
Just simply the best service. Very kind, supportive and understanding staff.
Agent replied · 23 May 2026
Thank you so much for your kind words, Irma! We're so pleased to hear you had a positive experience with us, despite the challenges along the way. Our team is always here to offer support, and we’re grateful for your trust and recommendation. Wishing you all the best, and thank you again! 😊
5/5
TrustpilotTanya was absolutely lovely from…
Tanya was absolutely lovely from viewing to moving in. We are very happy in our new home
5/5
TrustpilotBecky and her team are amazing!
Becky and her team are amazing, they responded swiftly and help us so much during the entire process. Professional and nice.
5/5
TrustpilotEfficient and Approachable
Becky at Jackson Grundy was friendly, helpful and very efficient. She made the whole process easier and was always at the end of the phone for advice.
Agent replied · 26 October 2024
Thank you for your kind words! We’re glad to hear that Becky was able to make the process easier and provided helpful support throughout. If you need anything else, feel free to reach out. Thanks again for choosing Jackson Grundy!
1/5
TrustpilotAwful estate agents
Awful estate agents - AVIOD AT ALL COSTS. Waste of time and no respect for wasting buyers money. After showing us around a property which we loved we placed an offer and it was accepted and we were told the property was off the market. They continued to show people round and take offers on the property to come back a week later to tell us our offer was no longer high enough. In this time, we had instructed solicitors and spent money which we could not get back. Waste of time - will not be using them again for either selling or buying a property as not integrity at all.
1/5
TrustpilotAbsolutely awful bunch of liars
Absolutely awful bunch of liars. Went for a viewing arrived 15 mins before time could not locate, called the office who said they would call the person doing the viewing so that they would call me this did not happen managed to finally locate the property no one was there called the agent who said the agent had given me a call and she had now left to go to another viewing. Outright lies. DO NOT USE THIS AGENCY.
5/5
TrustpilotFast service and the team member are…
The service was efficient, and the team members were exceptionally helpful.
Agent replied · 26 October 2024
Thank you for your feedback! We're thrilled to hear that you found our service efficient. Kind regards, Alex - Jackson Grundy
5/5
GoogleExcellent service given by Charlotte from start to finish
Agent replied · 11 November 2024
Thank you for your lovely review Dale. We're delighted to hear that Charlotte provided you great support in the process. Best wishes, Alex - Jackson Grundy
2/5
TrustpilotWe used the Duston Jackson and Grundy…
We used the Duston Jackson and Grundy to sell our house and I wish I didn’t have to pay them all the money as they didn’t deserve all of it . 1. Yes they did get a lot of people through the door through Covid , but had to wait a while for any fed back . 2. I actually ended up showing the person round and I sold my own house in the End as they couldn’t fit the lady in with the time she wanted it so I showed her round .3. I didn’t get any communication back from them only if I chased or when the buyer was asking them to contacted me .4. They never emailed to say we exchanged another Estae agent company did that , It took them 2 days that’s only because I spoke to them first I won’t be using the Duston office again they didn’t deserve the money
5/5
GoogleAmazing estate agents , would highly recommend them to anyone , so supportive and helpful , they were always there to help us with queries and concerns , thank you everyone xx
Agent replied · 24 October 2024
Thank you very much for leaving such positive feedback of your experience Steven, and many thanks for your custom. Best regards, Nick - Jackson Grundy
5/5
TrustpilotJackson Grundy was the estate agent…
Jackson Grundy was the estate agent selling to me so not my actual estate agent but I found the communication especially from becky toone a great reassurance and help to me especially through the stressful times. I knew if I emailed I would receive a quick reply from her which was really helpful. Her enthusiasm shone through and made the process easier.
5/5
TrustpilotGreat from start to finish fantastic…
Great from start to finish fantastic company to deal with
Agent replied · 26 October 2024
Thank you so much for your great review, it is much appreciated.
1/5
TrustpilotThey will scam you out of your security…
They will scam you out of your security deposit. I have never before had any letting agency take more than an £80 charge for either cleaning or damages in over 10 years of letting and JG tried to take over half of our security deposit for; a burn in the carpet (which you can’t even see in the pictures), a few spots of mismatched paint on the walls and cleaning due to water spots on the stove! It took months to negotiate the charges down to just a couple of hundred pounds! Do not let from them if you have an option. It’s not worth it! We will never use them again.
5/5
TrustpilotAmazing agency.
Amazing agency.I am renting a house with Jackson Grundy for 3 years already. Never had any issues with them, whenever we need something i can easily get in touch with them, if i need to agree something with the landlord they come back to me shortly with an answer. I am not really a person who writes reviews but i have decide to do it as a good experience has to be shared as well. I am in touch always with Tracey Porter and i love the way she is doing her job. I would like to thank her for the beautiful experience that i am having,
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Tell us what you need and we'll put you in touch. Jackson Grundy, Moulton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Moulton.
